What do you like best?
There are many online backup solutions, but Backblaze has five advantages:
1) Allows for personal encryption keys
You can set a personal key (password) on your back-up which means no one (not even Backblaze can see it). I have nothing to hide, but you never know when some hacker could break into Backblaze and steal your files. Because of the personal key, any stolen data will be useless.
2) Cheaper monthly fee
Backblaze is nearly $5 a cheaper month than the competition.
3) No clutter
Some backup solutions clutter your hard drive with hidden files. Backblaze does not do this.
4) Can backup external drives.
Backblaze is one of the few services that let you back up external drives.
5) Restore to hard drive
If you have a lot of data to restore, Backblaze can put it on a physical drive and then ship it to you. There is a charge for this, but it’s a big time saver especially if you need to restore a few GBs of data.
What do you dislike?
Backblaze does have some disadvantages:
1) Poor restoration interface
The interface for restoring files is not very good. If you know what files you want, then it’s acceptable. But if you need to browse through files first to find the right version, it’s very cumbersome and difficult to use. It uses the Window’s tree format to organization information, so there’s a lot of clicking involved and it’s not very snappy. There aren’t any previews so you have to download files before seeing them.
2) Restoration interface is not mobile friendly
Although the restoration interface works on mobile, it’s really been designed for desktop, which makes it very cumbersome to use.
Competitors like Carbonite have apps which allow you to browse backups on mobile.. Backblaze offers nothing like this and it’s a big disadvantage.
3) Slow warnings
If for some reason your computer gets disconnected from Backblaze, it can take 10 days to alert you. It would be better if alerted you after an hour.
Recommendations to others considering the product
Backblaze has a free 30 day trial, so you can test to see if you like it.
If you don’t plan to restore files that often, Backblaze is an excellent choice. It has the lowest price and offers the best security.
However, if you plan to do restoring frequently, you may wish to go with a service that has a better interface, as the Backblaze interface for restoring files leaves a lot to be desired.
What business problems are you solving with the product? What benefits have you realized?
I use Backblaze to back up all my work files. You just set it and forget it. I have also restored many of my files and it was a painless process.