It is quite easy to implement. I've been tracking my goals and my sales revenues. There is an incentive option for regular customers, and customer as well as my business, both are in a win-win situation. It is easy for me track the comments, moderate them, and garner more reviews for my business via social media sites.
What do you dislike?
I don't like the contextual leaderboard concept where the users are ranked against their peers.
Recommendations to others considering the product
If you wish to interact with your customers on a day-to-day basis, try Badgeville. Of course, we all are motivated by our ROI, but that can be achieved in a better way if we've a customer rating and
What business problems are you solving with the product? What benefits have you realized?
I'm able to influence my customer in a more positive way, and soon to reach my ROI. Customer algorithm has helped me immensely in targeting my potential customers.
* We monitor all Badgeville reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.