BambooHR

BambooHR

(262)
4.2 out of 5 stars

Make a successful transition from tracking employee information in spreadsheets to managing it with personalized HR software that frees up time for meaningful work.

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Showing 262 BambooHR reviews
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BambooHR review by <span>Josh A.</span>
Josh A.
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Verified Current User
Invitation from G2 Crowd
Reviewed On

Shines Light Into Corporate HR

What do you like best?

Easily see benefits, accruals, HR tasks, colleague and supervisor reviews, scheduled reviews and information relevant to company updates, policies and events. Really opens up the workplace beyond what can be seen face-to-face or through limited emails. Brings the workplace together.

What do you dislike?

It's important to log-out of profile, or else others will have all of your company business accessible. Would be important to verify log-out and that computer would not retain login credentials so that others would have access to personal information.

Recommendations to others considering the product

BambooHR is a good tool for HR managers, and is a good resource for employees and employers. There's a user-friendly and expansive base for allowing restricted information to different levels of users, from directors, to managers, to HR.

What business problems are you solving with the product? What benefits have you realized?

It's not easy to keep track of policy updates and HR benefits through emails and paper trails. It's much easier to track benefits and realtime updates through this web portal. This allows for employees stay current and knowledgeable with needed information, which allows HR departments to manage information much more efficiently.

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BambooHR review by <span>Sabrina T.</span>
Sabrina T.
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Stay away from Bamboo Payroll

What do you like best?

This review is strictly for Bamboo payroll. Bamboo HR is pretty good overall.

What do you dislike?

Bamboo Payroll is not synced with Bamboo HR. Not only this, but also the specialists in Bamboo HR and Bamboo Payroll do not have any crossed knowledge for each platform. And everything they do is manual including manually entering each paycheck. There is no way you can finish payroll on your own, since you need to contact Bamboo Payroll for any changes. From there, your assigned the payroll specialist will send you the payroll registry in pdf. There is no excel report available. Now I understand why an payroll specialist is assigned to each account. It's basically a payroll service that they will enter all the changes for you. But you will need to tell them all the changes, and reviewed it once it's done. Because it's a manual process at their end, it takes average 2 days to get everything correct. And in the 2 days, there is nothing you can do besides waiting.

We didn't get any payroll training until the day of actual payroll, and our payroll specialist told us that they are way understaffed so our requests will not be visited on time. And there is nothing they can do.

Recommendations to others considering the product

Stay away from Bamboo Payroll 100%. It is a nightmare.

What business problems are you solving with the product? What benefits have you realized?

Payroll. We had payroll service with Gusto and they are great. The only reason we moved from Gusto to Bamboo Payroll is we have Bamboo HR for our HR side. We were under impression that once we moved payroll to the same HR system, all the info from HR will be synced to Payroll. But it's not the case. It takes us about half day to do payroll within Gusto, and now takes average 2 days with Bamboo Payroll. Everything is manual here and the payroll specialist is slow to respond. Execupay is also very hard to work with.

What HR Management Suites solution do you use?

Thanks for letting us know!
BambooHR review by <span>Bryan P.</span>
Bryan P.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Fantastic HR Platform for our Growing Business

What do you like best?

I love all the modern features and improvements they've made on traditional HR. Our company is almost completely paperless so having esignature, onboarding, reviews, etc. all in BambooHR is amazing!

What do you dislike?

We really don't have any big complaints. One recent feedback we got from a hiring manager was that they wish BambooHR parsed resumes so they could search across all of our applicants.

Recommendations to others considering the product

It took me awhile to get familiar with the permissions. HR data is obviously very confidential so I was concerned about sharing too much w/ people but we've dialed it in now.

I'd highly recommend their performance management and ATS modules. They integrate seamlessly.

What business problems are you solving with the product? What benefits have you realized?

We are a small business so we didn't have a pervious HRIS and weren't even very familiar with what they were. We love BambooHR because it's very modern and easy-to-use. The employee onboarding process, esignatures, and performance modules are huge timesavers!

BambooHR review by <span>Robin L.</span>
Robin L.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Works Great for Managing Electronic Document Signing and Vacation Schedules

What do you like best?

I like that we can do all of our HR paperwork virtually. I also like that our Google log-in works seamlessly with Bamboo.

What do you dislike?

I don't know how much of this is the way we have it set up, but the interface for everything isn't super intuitive. The interface for looking for documents in the files, requesting time off, and especially the employee review process are not intuitive. The whole system feels homemade. We actually have homegrown software at our company and it is much slicker than Bamboo.

Recommendations to others considering the product

I am only an employee, I'm not in HR, so I don't have any recommendations as far as how robust it is. From my experience, it seems that the customer has to do a lot of work to make sure it works for you - the user interface doesn't offer a lot of extras. So, if you are looking for flexibility, Bamboo has that.

What business problems are you solving with the product? What benefits have you realized?

Our company uses it to do HR paperwork, store HR-related files for employees to review, manage time-off requests, and for our employee reviews.

BambooHR review by <span>Sebastian P.</span>
Sebastian P.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Very good HR system and support

What do you like best?

The Employee data out of the box

Reporting is good.

Time Off Policies are very flexible.

Access Levels are a twist to the usual Group and User management.

Benefits management is good.

Onboarding and Offboarding processes

Document Template and e-signing

Customization of Fields

What do you dislike?

Time Off Policies are very flexible, but requires to climb a learning curve, that at the time of the (paid) implementation process is not enough to learn.

Some fields that are too tied to the US, when you have offices around the world this is not a pro, but you can hide those fields if you want to.

Job openings are very limited

Emails can't be customized with the company branding

Don't have a true workflow for Onboarding and Offboarding activities

Trainings management could be much better

Customization of Fields is done by Support.

Recommendations to others considering the product

Have all your requirements very clear and ask for clarification. In my case, some of the requirements had to do with very flexible reporting and workflows and BambooHR fell a bit behind it. But those were not deal breakers and I trust that they eventually add those features.

What business problems are you solving with the product? What benefits have you realized?

Vacation and Time Off management, with different laws and countries

Employee data management

Onboarding and Offboarding activities

BambooHR review by <span>Carla M.</span>
Carla M.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Best HRIS out there!

What do you like best?

I love the UX, the customization and the simple flow of data. There are great reports already set up for you and you have the possibility of customizing your own for any field that gets tracked.

What do you dislike?

Some data is hard to export like the Org chart and others you have to customize a report to get there. On the ATS side, it’s pretty simple which has its advantages but adding a few more features on this product could enhance it tremendously.

Recommendations to others considering the product

BambooHR is a wonderful company who continually works on their product to deliver the best experiences to their customers. You haven’t done a full HRIS evaluation if BambooHR isn’t on your list.

What business problems are you solving with the product? What benefits have you realized?

We automated our entire HR processes from recruiting to onboarding to performance management.

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