What do you like best?
It provides the user with a bunch of interesting features, and it's quite easy to use.
Email scheduling works perfectly and it's accessible in a snap, while tracking is really a potentially powerful for firms who are concerned with the effectiveness of their messages for campaigning and selling (but it can be an addictive feature for the layman, too).
It supports the main email providers (i.e. Gmail, Outlook) and I can't complain with that, but of course users of other services might do (anyway, setting up the service with any generic provider is a quite accessible experience for the non tech savvy, too).
What do you dislike?
Mobile experience is a bit poor, I would prefer a stand-alone app rather than setting the account to work with Bananatag.
I found the paid plans (almost mandatory, considering the free plan is really just for a quick evaluation, given the limitations to the final experience) a bit expensive, even if the service could be worth it for users/firms that rely heavily on emails for their activities.
Recommendations to others considering the product
Pro plans are a bit on the expensive side and the free one is clearly limited, even for single users
What business problems are you solving with the product? What benefits have you realized?
I was able to schedule the sending of emails in a single passage, really easy and effective.
It is surely useful for many other reasons and I can totally see firms using it for tracking their sent emails activity, especially for commercial purposes.
Really time saving and useful.