User interface is easy to navigate. Most basic operations are intuitive and easy to set up.
What do you dislike?
Customer service can be lacking, notification banner on web page needs to go away, very slow when navigating or attempting to run search processes
Recommendations to others considering the product
Most products I looked at were very similar cost so look for the 1 or 2 features that may set an archive apart from the others and take that option.
What business problems are you solving with the product? What benefits have you realized?
Barracuda MA gives us a very nice historical reference for any law suits that may occur, making litigation process easier and more successful. We are able to recover accidentally deleted email and thousands have been saved in arbitration process.
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