What do you like best?
Barracuda makes some great products, including their backup devices. We manage many of them for our clients and the replication from device to device works great for off-site storage. Their tech support is also top notch and fixes and issues in a very timely manner.
What do you dislike?
The replication from device to device is great but you can only replicate to a Barracuda Backup 490 and higher. We have some smaller clients that use the 190 and 390 models and it would be nice to be able to replicate from a 190 to a 390 but you can't.
Recommendations to others considering the product
It is expensive but worth it in the long run.
What business problems are you solving with the product? What benefits have you realized?
Using the Barracuda Backup boxes solves the backup problem for most of our clients and allows for a good retention time that you can customize. The replication between boxes benefits our clients so their critical data is stored on-site and off-site.