What do you like best?
The ability to control content, bandwidth abuse, and prevent malware from malicious websites. The support Barracuda provides.
What do you dislike?
Learning the way to set it up as a proxy to filter SSL traffic is a little tricky. But, with the outstanding support from Barracuda they will get you up and running quickly.
Recommendations to others considering the product
Get with Barracuda for a live webinar and live demo. Let them also set you up with a demo unit you can try in their cloud without having to actually use it live on your own network. Then let them send you a demo unit to try out on your own network. The best thing about Barracuda is their support services from pre-sale, to setup, to use, to addressing issues, and everything in between. Their support is absolutely the best in the business!
What business problems are you solving with the product? What benefits have you realized?
Our primary issue was that we had problems with users accessing adult websites and P2P sites and downloading non-licensed content. This allowed us to block those sites as well as helped us manage our bandwidth usage by also blocking streaming TV and Video sites as well as allocate bandwidth caps on other sites and users.