Basware Purchase to Pay

(5)
2.7 out of 5 stars

Basware solutions work across the B2B Cloud to allow companies to work together more efficiently.

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Basware Purchase to Pay Reviews

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Showing 5 Basware Purchase to Pay reviews
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Basware Purchase to Pay review by Internal Consultant in Civil Engineering
Internal Consultant in Civil Engineering
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Basware - Travel and Expense Management + Invoice Processing

What do you like best?

Easy to use from the user's and easy to customize from the administrator's perspective. The ease of use has maximized productivity and cost control. E-invoicing solutions. Optimizes our procurement and accounts payable strategies. It speeds up sales and invoicing processes. Helps to improve the cash flow predictability.

What do you dislike?

The customer support level is bad. It takes ages to get the answer from Basware support. It takes even longer to get the solution for the issue. We are working with many vendors and Basware is one of the worst when it comes up to support.

Recommendations to others considering the product

Possibility to identify overdue payments.

What business problems are you solving with the product? What benefits have you realized?

We have implemented Basware into our very complex ERP system without serious problems. We use Basware for invoice tracking, approving invoices, travel and expense management.

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Basware Purchase to Pay review by <span>Mark B.</span>
Mark B.
Validated Reviewer
Organic
Reviewed On

Poor customer service

What do you like best?

It is a very simple system based on XML, easy to follow coding

What do you dislike?

Complete non response of customer service team. There are certain bugs in the system, which will never get fixed. If you have any subsequent adjustments, expect a long wait and many emails explaining the problem.

Recommendations to others considering the product

Stay away - it is more heartache than it is worth

What business problems are you solving with the product? What benefits have you realized?

Electronic invoicing

What Purchasing solution do you use?

Thanks for letting us know!
Basware Purchase to Pay review by User in Paper & Forest Products
User in Paper & Forest Products
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Simple and quick

What do you like best?

Easy to use e.g. NO training required. Clean and functional and easy to send approvals within the organization and track authorization. Can even clarify between departments. My team manages all our financials on this tool with various departments. Reminders are clean and helps you stay on track of billing. Also like centralized reporting on payments and vendors.

What do you dislike?

Nothing I haven't had any challenges with it at all.

Recommendations to others considering the product

Its a very simple program and easy to use and great alerts.

What business problems are you solving with the product? What benefits have you realized?

Tracking and approving our invoices and overall budgets

Basware Purchase to Pay review by User in Environmental Services
User in Environmental Services
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Great software for Travel and Expense Management

What do you like best?

I like the electronic submission for expenses reimbursement. The documents associated with each submission readily available for review and the status of each submission can be easily monitored.

What do you dislike?

Poor reliability. Poor support and unannounced outages experienced although infrequent and rare are unacceptable.

Recommendations to others considering the product

The document management functions are great for any organizations considering ways to reduce the usage of paper.

What business problems are you solving with the product? What benefits have you realized?

My organization is moving towards a paperless office and this software strongly aiding in that initiative.

Basware Purchase to Pay review by User in Education Management
User in Education Management
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Decent, but has some limitations

What do you like best?

It meets our basic procurement needs but that's pretty much it

What do you dislike?

The pages are not laid out well and they are not intuitive

What business problems are you solving with the product? What benefits have you realized?

We apply our bills to our POs in Basware

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Kate from G2 Crowd

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* We monitor all Basware Purchase to Pay reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.