What do you like best?
Easy to use from the user's and easy to customize from the administrator's perspective. The ease of use has maximized productivity and cost control. E-invoicing solutions. Optimizes our procurement and accounts payable strategies. It speeds up sales and invoicing processes. Helps to improve the cash flow predictability.
What do you dislike?
The customer support level is bad. It takes ages to get the answer from Basware support. It takes even longer to get the solution for the issue. We are working with many vendors and Basware is one of the worst when it comes up to support.
Recommendations to others considering the product
Possibility to identify overdue payments.
What business problems are you solving with the product? What benefits have you realized?
We have implemented Basware into our very complex ERP system without serious problems. We use Basware for invoice tracking, approving invoices, travel and expense management.