Basware Purchase to Pay

(8)
2.5 out of 5 stars

Basware solutions work across the B2B Cloud to allow companies to work together more efficiently.

Work for Basware Purchase to Pay?

Learning about Basware Purchase to Pay?

We can help you find the solution that fits you best.

Find the Right Product

Basware Purchase to Pay Reviews

Ask Basware Purchase to Pay a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • Industry
Ratings
Company Size
User Role
Industry
Showing 8 Basware Purchase to Pay reviews
LinkedIn Connections
Basware Purchase to Pay review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Basware - Basic Software with lots of room to grow"

What do you like best?

Basware is a basic system so its easy to train your staff on how to use. We improved on the training material given to us by Basware. We created handouts, videos and webinars to help our users fully adopt the system.

What do you dislike?

It takes a long time to get this system up and running. We've gone through UAT for over 3 months because they keep providing us a system that doesn't work properly. Beware the punch-out option isn't as simple as it seems and it cost $250 per month per vendor to do a punchout. A lot more negatives then positives. The cost is high for Basware. Basware's training material is not up-today. They provided out-dated info. During development they provided us out-dated documents and spreadsheets to work from - it cause a lot of duplicated effort to redo and provide them with information (we provided them with data and then a few weeks later they would ask for it in a different format with additional data - really frustrating because you'd expect them to know what they need)

Recommendations to others considering the product

Do your research. Attend their conference and get the feedback from actual users.

What business problems are you solving with the product? What benefits have you realized?

We are offering our product catalogs in one location to help with compliance and controlling our spend. Nothing else that is really beneficial. We get some analytics from Basware but it requires a lot of configuration on our part to get the right reports and data we want to see.

Sign in to G2 Crowd to see what your connections have to say about Basware Purchase to Pay
Basware Purchase to Pay review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"Simple interface and basic capabilities for expense reporting"

What do you like best?

Clean and simple UI keeps users focused on their requirements.

What do you dislike?

Repetitive fields and disorganized expense entry experience does not encourage users to use more detail. Expense report line items are not easily edited as the user must click into a totally new entry page for each line item and separate attachments field.

Recommendations to others considering the product

Experiment with default user dashboards and consider limiting coding options based on user experience/business unit.

What business problems are you solving with the product? What benefits have you realized?

Visibility into employee expense reporting. Clear approval routing rules keep users accountable and offers easy monitoring for bottlenecks/slack approvers increasing time to pay.

What Purchasing solution do you use?

Thanks for letting us know!
Basware Purchase to Pay review by Internal Consultant in Civil Engineering
Internal Consultant in Civil Engineering
Validated Reviewer
Verified Current User
Review Source

"Basware - Travel and Expense Management + Invoice Processing"

What do you like best?

Easy to use from the user's and easy to customize from the administrator's perspective. The ease of use has maximized productivity and cost control. E-invoicing solutions. Optimizes our procurement and accounts payable strategies. It speeds up sales and invoicing processes. Helps to improve the cash flow predictability.

What do you dislike?

The customer support level is bad. It takes ages to get the answer from Basware support. It takes even longer to get the solution for the issue. We are working with many vendors and Basware is one of the worst when it comes up to support.

Recommendations to others considering the product

Possibility to identify overdue payments.

What business problems are you solving with the product? What benefits have you realized?

We have implemented Basware into our very complex ERP system without serious problems. We use Basware for invoice tracking, approving invoices, travel and expense management.

Basware Purchase to Pay review by Mark B.
Mark B.
Validated Reviewer
Review Source

"Poor customer service"

What do you like best?

It is a very simple system based on XML, easy to follow coding

What do you dislike?

Complete non response of customer service team. There are certain bugs in the system, which will never get fixed. If you have any subsequent adjustments, expect a long wait and many emails explaining the problem.

Recommendations to others considering the product

Stay away - it is more heartache than it is worth

What business problems are you solving with the product? What benefits have you realized?

Electronic invoicing

Basware Purchase to Pay review by Administrator in Luxury Goods & Jewelry
Administrator in Luxury Goods & Jewelry
Validated Reviewer
Review Source

"Good system easy to use "

What do you like best?

I like the userface it’s very clean and easy to navigate. There’s a lot of simple functionality to make it userfriendly

What do you dislike?

I don’t like the fact that there isn’t an easy way to understand who your invoices roll to or who you need approval from without already knowing. It would be amazing if there was an area the GL codes could be populated by an admin for the company users so they weren’t having to ask the finance and accounting departments as they’re coding. Know this is a pain

What business problems are you solving with the product? What benefits have you realized?

Invoicing and approvals

Basware Purchase to Pay review by User in Paper & Forest Products
User in Paper & Forest Products
Validated Reviewer
Review Source

"Simple and quick"

What do you like best?

Easy to use e.g. NO training required. Clean and functional and easy to send approvals within the organization and track authorization. Can even clarify between departments. My team manages all our financials on this tool with various departments. Reminders are clean and helps you stay on track of billing. Also like centralized reporting on payments and vendors.

What do you dislike?

Nothing I haven't had any challenges with it at all.

Recommendations to others considering the product

Its a very simple program and easy to use and great alerts.

What business problems are you solving with the product? What benefits have you realized?

Tracking and approving our invoices and overall budgets

Basware Purchase to Pay review by User in Environmental Services
User in Environmental Services
Validated Reviewer
Verified Current User
Review Source

"Great software for Travel and Expense Management"

What do you like best?

I like the electronic submission for expenses reimbursement. The documents associated with each submission readily available for review and the status of each submission can be easily monitored.

What do you dislike?

Poor reliability. Poor support and unannounced outages experienced although infrequent and rare are unacceptable.

Recommendations to others considering the product

The document management functions are great for any organizations considering ways to reduce the usage of paper.

What business problems are you solving with the product? What benefits have you realized?

My organization is moving towards a paperless office and this software strongly aiding in that initiative.

Basware Purchase to Pay review by User in Education Management
User in Education Management
Validated Reviewer
Verified Current User
Review Source

"Decent, but has some limitations"

What do you like best?

It meets our basic procurement needs but that's pretty much it

What do you dislike?

The pages are not laid out well and they are not intuitive

What business problems are you solving with the product? What benefits have you realized?

We apply our bills to our POs in Basware

Kate from G2 Crowd

Learning about Basware Purchase to Pay?

I can help.
* We monitor all Basware Purchase to Pay reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.