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BatchMaster Enterprise

1.8
(3 reviews)

BatchMaster is an innovative solution built upon the SAP Business One platform, designed to meet the needs of emerging and growing formula-based manufacturers and distributors.

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BatchMaster Enterprise Reviews

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BatchMaster Enterprise review by Matthew B.
Matthew B.
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Verified Current User
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"Not ready for the 21st Century"

What do you like best?

BatchMaster is easy to spell. Other than that - I can think of nothing else where this ERP matches or exceeds others in the industry or is something enjoyable.

What do you dislike?

NO MOBILE DEVICE SUPPORT! Employees using batchmaster are literally stuck at their desk.

The software is not intuitive nor user friendly.

It was built in VBS on SQL servers so it is not "future proof" and should be considered legacy software in 2018.

There is too much clicking back and forth between entry screens.

Installation team sent by vendor was not able to adequately explain process steps

Installation team sent by vendor was issuing incorrect instructions to resolve issues.

Due to its obsolescent structre - the software has stability issues.

Recommendations to others considering the product

Mobile device support

Macros to automatically save data entered

Macros to remove steps requiring clicking back and forth

More intuitive interface

More stable platform

What business problems are you solving with the product? What benefits have you realized?

The software has created more problems than it has solved. We are rethinking the entire rollout and deployment to limit the negative effects on our business. The difficulty in implimentation has affected productivity, employee morale and has bogged down our company's senior management while they deal with issues from rollout.

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BatchMaster Enterprise review by User
User
Validated Reviewer
Verified Current User
Review Source

"Did not enjoy working with this ERP at all! "

What do you like best?

This software limits itself to batch manufacturing, so for my companies purposes it worked. The one thing I can say about Batchmaster is that their customer support team is on it. If you have a problem, as soon as you submit a ticket or need some help, your phone is literally ringing with someone on it to help you.

What do you dislike?

Unfortunately it seemed that we constantly needed support due to one issue or another. The program crashed a lot and I didnt find it very easy to use beyond its basic functionality. It could also be very time consuming to use at times and pretty clunky to use.

Recommendations to others considering the product

Make sure that your team receives ample training in the ins and outs of this program and all of its features, it is not intuitive to use and can become quite time consuming.

What business problems are you solving with the product? What benefits have you realized?

We used this software to enter sales and marketing product requests, so it gave us easy access to process these requests. It allowed staff in one location to enter in requests and staff in another location to receive them.

What Process ERP solution do you use?

Thanks for letting us know!
BatchMaster Enterprise review by Carl M.
Carl M.
Validated Reviewer
Review Source

"Advancements in Manufacturing through Batchmaster"

What do you like best?

Batchmaster has exhaustive and seemingly endless levels of customization when it comes to reporting, sampling, quoting, and all other manufacturing-related technical needs.

What do you dislike?

Due to the extensive options open to the user, the software can and should require extensive training that extends far beyond the average user coming off of many other more simplistic platforms.

Recommendations to others considering the product

Highly recommended from a UI and CS standpoint, an excellent and comprehensive software with support to match.

What business problems are you solving with the product? What benefits have you realized?

Batchmaster allows us to integrate turn-key solutions that integrate quoting, accounting, sampling, batch records, and every other operation into a single user interface rather than having to jump between several programs and having to deal with synchronization between departments or programs.

Kate from G2 Crowd

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* We monitor all BatchMaster Enterprise reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.