What do you like best?
I save HOURS of time on proposals thanks to Bidsketch. The ability to save common chunks of contract or proposal is invaluable; the interface is very easy to use (for the most part).
I love the status tracking, and the e-sign features make closing deals much, much easier. I also appreciate the ability to set expiration dates on contracts, though this is a little more buried than I'd like.
What do you dislike?
Editing text inside of Bidsketch is TORTURE if you pasted it in from anywhere else. I've had to fight with their WYSIWYG editor and switch to HTML more times than I care to admit.
Other companies are starting to offer deeper customization and nicer visual presentation at a lower price, and I'm waiting to see if Bidsketch follows.
Recommendations to others considering the product
There are a lot of competitors entering the space, some of which may be worth a look at their lower price points and higher levels of visual customization. That said, Bidsketch does what they say they will, has a ton of power, and will really speed up your proposal process. As long as they stay committed to keeping pace with their young competitors, they'll be a worthy option to consider.
What business problems are you solving with the product? What benefits have you realized?
I manage almost 100% of my proposals and contracts using Bidsketch. I can quickly draw up detailed proposals that impress clients and make me look the part of a professional outfit.