BigCommerce

(201)
4.3 out of 5 stars

Everything you need to create a successful online store. Create your store. Promote your business. Grow your sales.

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BigCommerce Features

Operations
Optimized Business Operations

Optimizes business operations across multiple channels

Not enough data available

Data Synchronization

Creates a single data repository of inventory and customer information

Not enough data available

Inventory
Order Fulfillment

Streamlines order fulfillment and processing

Not enough data available

Catalog Management

Optimizes product copy, images, and information

Not enough data available

Product Intelligence

Monitors and updates product/inventory data, pricing, and availability to stay up-to-date

Not enough data available

Platform
Regulation Compliance

Ensures product listing and order fulfillment complies with online retail regulation

Not enough data available

Multichannel Publishing

Publishes products and services to desired channels

Not enough data available

Accounting Reports

Reconciles orders, sales, and settlements across multiple channels

Not enough data available

Marketplace Integration

Integrates with third-party online marketplaces

Not enough data available

Processing
Internationalization

Allows products or services to be sold internationally

Not enough data available

Order Management

Automates and manages orders, sales, shipping, and returns

Not enough data available

Scan and Ship

Scans products or services before shipping to ensure accuracy

Not enough data available

Merchandising/Marketing
Promotions and Discounts

Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.

83%
(Based on 144 reviews)
Recommendations / Personalization

Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc

80%
(Based on 145 reviews)
Product Visualization

Ability to display and manage photos, 3D views, videos etc for each product

86%
(Based on 154 reviews)
Storefront Design Tools

Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience

83%
(Based on 154 reviews)
SEO

Provides tools to drive traffic to pages via organic search

78%
(Based on 136 reviews)
Product Reviews

Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products

80%
(Based on 129 reviews)
Abandoned Cart Tools

Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart.

82%
(Based on 133 reviews)
Product Catalog
Intangible Products

Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc.

82%
(Based on 86 reviews)
Product Search and Filtering

Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting

81%
(Based on 150 reviews)
Configured Products

Ability to all users select options to configure the product or select product options. For example, color, size, etc.

84%
(Based on 150 reviews)
Content Management

Ability to add/update products, product pricing, product information and other content included on eCommerce site.

86%
(Based on 152 reviews)
Order Process
Cross-Channel Fulfillment

Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up.

79%
(Based on 84 reviews)
Inventory Management

Displays inventory levels of products in real time. Displays inventory by location if required.

85%
(Based on 123 reviews)
Returns / Refunds

Functionality to allow users to process returns/refunds either via self service or contacting customer service.

86%
(Based on 131 reviews)
Order Management

Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time.

88%
(Based on 153 reviews)
Payment Processing

Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality.

89%
(Based on 148 reviews)
Tax Display and Processing

Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions.

89%
(Based on 141 reviews)
Shipping Options

Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies.

84%
(Based on 151 reviews)
Checkout Process

Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.

86%
(Based on 154 reviews)
Multi-Channel Support
B2B Features

Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc.

75%
(Based on 35 reviews)
3rd-Party Store Integration

Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels

84%
(Based on 80 reviews)
Store Locator

Enable customers to locate and navigate to physical locations by zip code, city or GPS

80%
(Based on 67 reviews)
Customer Service

Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support.

84%
(Based on 122 reviews)
Mobile

Features that enable customers to easily to shop for products using a mobile device.

83%
(Based on 132 reviews)
Unified Customer Experience

Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel.

85%
(Based on 120 reviews)
Social Commerce

Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform.

82%
(Based on 109 reviews)
Platform
Test-to-Product Migration

Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site

n/a
Admin Access Rights

Provides ability to control editing rights by product category, geography etc.

88%
(Based on 131 reviews)
Multi-Site Management

Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software.

n/a
Security

Software provides appropriate tools and certifications to protect against fraud and malicious attacks

86%
(Based on 138 reviews)
Reporting / Analytics

Provides standard and ad-hoc reporting ability to meet business requirements

81%
(Based on 137 reviews)
User Management

Enables customers to update their own user information, settings and preferences.

88%
(Based on 139 reviews)
Integrations to Add-on Tools

Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software.

80%
(Based on 122 reviews)
Customization

Product provides tools to customize web store front, business process, etc. to meet unique business needs.

80%
(Based on 139 reviews)
APIs

System provides well documented API's that can be used to integrate to any 3rd Party or internal system.

83%
(Based on 103 reviews)
Performance and Reliability

Software performs well and runs with minimal unscheduled downtime

90%
(Based on 145 reviews)
Cross Browser Support

Enables store or site to provide the same user experience in all browsers and browser versions.

88%
(Based on 121 reviews)
Internationalization

Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation

n/a