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(2 reviews)

BigPanda automates Service Assurance for IT, DevOps teams and NOC in complex Ops environments. Using data science to automatically correlate your daily flood of alerts, deployments and communications, before turning them into actionable insights, BigPanda reduces time-to-detection and recovery.

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BigPanda review by Siddharth W.
Siddharth W.
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"An aggressive startup with a vision"

What do you like best?

Alert aggregation by getting all the alerts into one place.

The customer support reps are really helpful and responsive.

What do you dislike?

There seems to be a delay when the infrastructure is pretty huge, other than that, we have no issues with the product.

Recommendations to others considering the product

BigPanda is a great company heading into the right direction, there is still some roome for improvement, but the company seems to be working hard and should be able to significantly help your organizations, Plus, the customer supoort is always just a call away and they seem happy to help

BigPanda has recently announced capabilities for Autonomous digital operation platform. The new capabilities include two significant product components; first, the platform features Open Box Machine Learning - a core component that provides unmatched trust, control, and transparency for enterprise IT customers. The other is the company's new Unified Analytics offering that delivers deep insights into real-time health and performance of IT operations. The company's Autonomous Digital Operations Platform enables global enterprises to cut down operational costs, enhance service availability, and diminish the IT risks related to digital transformation

What business problems are you solving with the product? What benefits have you realized?

It helps us in removing the process of manually creating different tickets for various teams and sometimes the tickets would be lost in the system. With bigpanda, we can manage all under one UI and the incident management process has improved a lot ever since this has been implemented

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BigPanda review by Kiranpaul K.
Kiranpaul K.
Validated Reviewer
Review Source

"IT Incident Management at one place"

What do you like best?

This tool is so flexible that it integrated our application AppDynamics with out any issue and helped us to monitor all the IT incidents in one place. This really monitors, analyzes the data and creates IT incidents automatically and shares on our incident tracking tool JIRA

What do you dislike?

Its difficult to say what i dislike about the tool since we are using it for sometime now, once we are into the system we would very well understand what we want to the tool to be improved and also based on user needs one can like or dislike the tool

Recommendations to others considering the product

Good Tool and good customer service.

What business problems are you solving with the product? What benefits have you realized?

Incident management on real time, Analysis the data from multiple sources and correlating it and generating high level incidents.

What IT Alerting solution do you use?

Thanks for letting us know!
Kate from G2 Crowd

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