What do you like best?
It makes sense and is super easy to use. The ability to have many 'tabs' open at once in multiple areas of the application is really handy, so the user doesn't have to move out of and then back into different areas is a real time saver. Also, as admin, being able to actually 'be' a user and see exactly what they see is an great tool for assisting users.
What do you dislike?
There is some functionality that we could use that isn't implemented in BigSIS. For instance, printing reports for a class and having it come out on one page, not a new page for each student, would be good, as would being able to specify an advisor for a program/grade and have them see only that grade (even if the course is covers multiple programs/grades. We would also like to print a calendar of events.
Recommendations to others considering the product
I would highly recommend BigSIS to others considering it. I would recommend some familiarity with the product before/with the training, and do actually think the training could start off at a more basic level and/or there should be a training for users that are now a year in, so really beef up their understanding and knowledge.
What business problems are you solving with the product? What benefits have you realized?
Transcripts are now done super fast and reliably - before BigSIS it took a long time and there was ample opportunity for error. Student records and tracking are great. Love that we can give students a percentage of full credit for a class.