Birlasoft

(19)
4.7 out of 5 stars

Salesforce Consulting and Implementation Practice.

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Birlasoft Features

Planning
Needs Assessment

Consultant understood business requirements and prioritized project tasks according to needs

100%
(Based on 14 reviews)
Resource Allocation

Provided appropriate resources required to complete work on time

98%
(Based on 15 reviews)
Stayed within Budget

Services were provided at price point as promised without the purchasing of additional services

94%
(Based on 15 reviews)
Statement of Work

Provide adequate documentation on project plan and scope

96%
(Based on 15 reviews)
Best Practices

Provided good advice on implementation decisions based on best practices

98%
(Based on 15 reviews)
Delivery
Technical Expertise

Resource provided had skillset required to complete the work

100%
(Based on 15 reviews)
Met Deadlines

Services were provided in timeframe promised

97%
(Based on 15 reviews)
Meeting Management

Planned and led effective meetings as required

97%
(Based on 15 reviews)
Project Updates

Provided approprate project updates to appropriate stakeholders thoughout project

99%
(Based on 15 reviews)
Scope Management

Managed project within scope while still meeting business goals

95%
(Based on 15 reviews)
Roll-out

Executed rollout to user base well

99%
(Based on 14 reviews)
Support
Go Live Support

Provided appropriate support during and after go-live

100%
(Based on 14 reviews)
Documentation

Provided quality documentation to be used to support implementation after go-live

99%
(Based on 13 reviews)
Training

Provided training to users/administrators to ensure ongoing success after consultanting engagement was complete

100%
(Based on 13 reviews)
Metrics

Implemented appropriate metric to ensure ongoing project success

99%
(Based on 14 reviews)
Admin Services

Manage admin changes on an ongoing basis

96%
(Based on 15 reviews)
Team Quality
Change Management Skills

Team helped facilitate positive change within organization

99%
(Based on 15 reviews)
Executive Presence

Consulting executives were present and available to resolve issues

98%
(Based on 15 reviews)
Vertical Expertise

Understood and had expertise in industry vertical the software was being implemented for

99%
(Based on 15 reviews)
Technology Partnerships

Strength of relationship and knowledge sharing with software vendor

99%
(Based on 15 reviews)