Birlasoft

(19)
4.7 out of 5 stars

Salesforce Consulting and Implementation Practice.

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Showing 19 Birlasoft reviews
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Birlasoft review by Mitchell S.
Mitchell S.
Validated Reviewer
Review Source

"Salesforce.com development"

What do you like best?

I appreciate the knowledge the team has demonstrated and the willingness to listen. I like the way they have become a partner on the project and not just an order-taker waiting for their next command. The team has worked very hard to develop a side-by-side relationship with our business.

What do you dislike?

Nothing at this point.

Recommendations to others considering the product

An essential is to have a very knowledgeable, top level onsite business analyst who is capable of understanding the business requirements and translating them to development team. This coordinator is critical to the success of the project.

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Birlasoft review by Riley B.
Riley B.
Validated Reviewer
Review Source

"Good business and technical know how"

What do you like best?

I have worked with Birlasoft for my large SFDC implementation. Birlasoft has massive reach and width/depth of technological and business expertise, has a deep bench and can put people on premise very quickly. Has some really good people with serious business knowledge and know how

What do you dislike?

Custom code lacked clarity

Recommendations to others considering the product

Make sure you work with their practice leaders and partners in structuring a project -- they may be willing to risk-share and you should explore that.

What Salesforce CRM Consulting solution do you use?

Thanks for letting us know!
Birlasoft review by Executive Sponsor in Information Technology and Services
Executive Sponsor in Information Technology and Services
Validated Reviewer
Review Source

"Birlasoft is the path to success"

What do you like best?

After working with various off-shore vendors, Birlasoft has risen to the top. They consistently provide capable technical resources, are willing to go above and beyond, and continue to impress me with their turn-around-time (time from request to working prototype).

What do you dislike?

While Birlasoft resources are some of the best Salesforce developers I have ever worked with, they struggle at times with myopic thinking - and need a bit of strategic direction. Of course, none of that has hindered their ability to deliver what was asked of them.

Recommendations to others considering the product

The key to success is a strong on-shore resource that you can make a partner on your team. Utilize this person as your development lead and treat them as part of your team.

Birlasoft review by Randy S.
Randy S.
Validated Reviewer
Review Source

"Architect, Configure, and Deploy SFDC Service Cloud"

What do you like best?

The team developers, analysts and managers is very professional and clearly focused on our goals and objectives. I like that they are able to say, "no", at the appropriate times, and help the employee team also stay focused.

What do you dislike?

I have nothing to dislike.

Recommendations to others considering the product

Give due dilligence to vendor evaluation, and I think Birlasoft will rise to the top. You won't go wrong.

Birlasoft review by Daniel J.
Daniel J.
Validated Reviewer
Review Source

"Key Strategic Implementation Partners"

What do you like best?

Birlasoft was a key strategic implementation partner for me in the past on several Global 500 accounts. They are well-penetrated into the C-suite and their partners are strong in strategy and sales. They can deploy large teams to tackle big problems and easy folks to deal with.

What do you dislike?

Had some difficulty getting resources staffed

Recommendations to others considering the product

Definitely a good consideration

Birlasoft review by Katie H.
Katie H.
Validated Reviewer
Review Source

"Solid Salesforce Expertise "

What do you like best?

Birlasoft’s Salesforce expertise was overall pretty solid. Their client used them for a Salesforce support portal and Integration platform. They came in with some best practices and helped steer the client in the right direction.

What do you dislike?

Code used in lieu of standard functionality

Recommendations to others considering the product

Go with them, they are great if you are at a big company

Birlasoft review by Project Manager in Computer Software
Project Manager in Computer Software
Validated Reviewer
Review Source

"Great team - Salesforce implementation and support"

What do you like best?

The Birlasoft team is heavily involved in our SFDC implementation and efforts to move Siebel functionality into SFDC. The team has proven to be highly knowledgeable in this space. They have shown great flexibility in terms of accepting larger projects and working on complex requirements. At the same time, they are capable of advising of potential pitfalls in functional requirements or unrealistic timelines.

All in all, it's a pleasure to work with the development team as well as the leadership.

What do you dislike?

No major complaints.

Recommendations to others considering the product

Very knowledgeable in the SFDC space.

Birlasoft review by Chase S.
Chase S.
Validated Reviewer
Review Source

"Thought Leaders, understand business very well"

What do you like best?

What I like is that they come with real tangible examples to illustrate challenges, issues or questions we may have so we can visualize and end result from real users..

What do you dislike?

Don't dislike anything

Recommendations to others considering the product

They understand business very well and come across as thought leaders

Birlasoft review by <span ue="safe-name" data-safe-name-id="b5d98369-15ea-47e1-86af-ad076df3eb0c">Tim T.</span>
Tim T.
Validated Reviewer
Review Source
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"Adept SFDC Implementers "

What do you like best?

The client had several problems with Multi sign on’s with the existing Siebel Platform. Birlasoft resources engaged from the start and helped in using SFDC.. There was a increasing User adoption.

What do you dislike?

______

Recommendations to others considering the product

Go for them if you want to implement SFDC CRM

Birlasoft review by Jeff K.
Jeff K.
Validated Reviewer
Review Source

"Pleasure to work with."

What do you like best?

We engaged with Birlasoft at a crucial time when our Dealer management system was haywire. Birlasoft helped us by reducing registration times by 20% by leveraging Salesforce.com’s Sales cloud functionalities. This was a great achievement.

What do you dislike?

N/A

Recommendations to others considering the product

Highly Recommended. We benefited greatly.

Birlasoft review by Raj G.
Raj G.
Validated Reviewer
Review Source

"Partner's of choice. Implementation experts"

What do you like best?

Birlasoft was a integral part of a team which implemented Sales Cloud. They were partner’s of choice and did a great job to bring value.

What do you dislike?

Not anything specific.

Recommendations to others considering the product

They bring value. Wonderful team.

Birlasoft review by Andrew S.
Andrew S.
Validated Reviewer
Review Source

"Kudos to the Project Governance"

What do you like best?

The one thing I like about Birlasoft is their flexibility to work and Project governance… They were involved in our Sales force implementation’s and have lot of folks with Thought leadership..

What do you dislike?

Nothing

Recommendations to others considering the product

Great team to work with..

Birlasoft review by Project Manager in Information Technology and Services
Project Manager in Information Technology and Services
Validated Reviewer
Review Source

"Awesome SFDC Implementation Partners"

What do you like best?

t team has very deep domain expertise on Salesforce.com. They are the partners of choice for us when it comes to SFDC development. We have been extremely happy with the quality of their delivery. The team is always very proactive and responsive to all the requests and deadlines. We have never slipped a delivery date, functionality is always rolled out in time with quality. Highly recommended!

What do you dislike?

Nothing, absolutely love them.

Recommendations to others considering the product

None

Birlasoft review by Scott C.
Scott C.
Validated Reviewer
Review Source

"Great work"

What do you like best?

A client achieved collaboration through Sales force and Birlasoft helped them during this journey..Their resources bring a lot of business knowledge which helped a great deal..

What do you dislike?

Not applicable

Recommendations to others considering the product

Resources are knowledgeable.. Successful Implementation

Birlasoft review by Patrick R.
Patrick R.
Validated Reviewer
Review Source

"Knowledgeable and friendly team members who steered us in the right direction."

What do you like best?

We reached out to Birlasoft to automate our Sales process. They helped us to drive efficiencies and help develop a 360 degree of our customer’s through Sales force.com.

What do you dislike?

n/a

Recommendations to others considering the product

Great Company. Good experience.

Birlasoft review by Tom F.
Tom F.
Validated Reviewer
Review Source

"Noteworthy provider"

What do you like best?

Birlasoft did a good job in driving productivity to business by helping in increasing the forecasting process.They are a great partner to work with.

What do you dislike?

Nothing as such.

Recommendations to others considering the product

Definitely a good consideration.

Birlasoft review by Zachary A.
Zachary A.
Validated Reviewer
Review Source

"Knowledgeable team"

What do you like best?

Having a 360 degree view of a customer was always difficult with 120 complex Integrations..Birla’s helped in achieving this with a TCO reduction of 25%..

What do you dislike?

Dislike nothing.

Recommendations to others considering the product

Good

Birlasoft review by Rohit D.
Rohit D.
Validated Reviewer
Review Source

"More than satisfactory performance "

What do you like best?

Birlasoft built a force.com platform for a Unique Agency management – performance was more than satisfactory and the client was pretty happy with the results.

What do you dislike?

_____________________________

Recommendations to others considering the product

Recommended

Birlasoft review by Matthew C.
Matthew C.
Validated Reviewer
Review Source

"Great Implementation and Change Management.."

What do you like best?

Migrating from Siebel to SFDC is always a Nightmare… Birlasoft did this with ease.. They are partner’s to reckon with...

What do you dislike?

.....nil.............

Recommendations to others considering the product

Go for it..

Kate from G2 Crowd

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