Birlasoft

(19)
4.7 out of 5 stars

Salesforce Consulting and Implementation Practice.

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Birlasoft Reviews

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Showing 19 Birlasoft reviews
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Birlasoft review by <span>Mitchell S.</span>
Mitchell S.
Validated Reviewer
Organic
Reviewed On

Salesforce.com development

What do you like best?

I appreciate the knowledge the team has demonstrated and the willingness to listen. I like the way they have become a partner on the project and not just an order-taker waiting for their next command. The team has worked very hard to develop a side-by-side relationship with our business.

What do you dislike?

Nothing at this point.

Recommendations to others considering the product

An essential is to have a very knowledgeable, top level onsite business analyst who is capable of understanding the business requirements and translating them to development team. This coordinator is critical to the success of the project.

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Birlasoft review by <span>Riley B.</span>
Riley B.
Validated Reviewer
Organic
Reviewed On

Good business and technical know how

What do you like best?

I have worked with Birlasoft for my large SFDC implementation. Birlasoft has massive reach and width/depth of technological and business expertise, has a deep bench and can put people on premise very quickly. Has some really good people with serious business knowledge and know how

What do you dislike?

Custom code lacked clarity

Recommendations to others considering the product

Make sure you work with their practice leaders and partners in structuring a project -- they may be willing to risk-share and you should explore that.

What Salesforce CRM Consulting solution do you use?

Thanks for letting us know!
Birlasoft review by Executive Sponsor in Information Technology and Services
Executive Sponsor in Information Technology and Services
Validated Reviewer
Organic
Reviewed On

Birlasoft is the path to success

What do you like best?

After working with various off-shore vendors, Birlasoft has risen to the top. They consistently provide capable technical resources, are willing to go above and beyond, and continue to impress me with their turn-around-time (time from request to working prototype).

What do you dislike?

While Birlasoft resources are some of the best Salesforce developers I have ever worked with, they struggle at times with myopic thinking - and need a bit of strategic direction. Of course, none of that has hindered their ability to deliver what was asked of them.

Recommendations to others considering the product

The key to success is a strong on-shore resource that you can make a partner on your team. Utilize this person as your development lead and treat them as part of your team.

Birlasoft review by <span>Randy S.</span>
Randy S.
Validated Reviewer
Organic
Reviewed On

Architect, Configure, and Deploy SFDC Service Cloud

What do you like best?

The team developers, analysts and managers is very professional and clearly focused on our goals and objectives. I like that they are able to say, "no", at the appropriate times, and help the employee team also stay focused.

What do you dislike?

I have nothing to dislike.

Recommendations to others considering the product

Give due dilligence to vendor evaluation, and I think Birlasoft will rise to the top. You won't go wrong.

Birlasoft review by <span>Daniel J.</span>
Daniel J.
Validated Reviewer
Organic
Reviewed On

Key Strategic Implementation Partners

What do you like best?

Birlasoft was a key strategic implementation partner for me in the past on several Global 500 accounts. They are well-penetrated into the C-suite and their partners are strong in strategy and sales. They can deploy large teams to tackle big problems and easy folks to deal with.

What do you dislike?

Had some difficulty getting resources staffed

Recommendations to others considering the product

Definitely a good consideration

Birlasoft review by <span>Katie H.</span>
Katie H.
Validated Reviewer
Organic
Reviewed On

Solid Salesforce Expertise

What do you like best?

Birlasoft’s Salesforce expertise was overall pretty solid. Their client used them for a Salesforce support portal and Integration platform. They came in with some best practices and helped steer the client in the right direction.

What do you dislike?

Code used in lieu of standard functionality

Recommendations to others considering the product

Go with them, they are great if you are at a big company

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Kate from G2 Crowd

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