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Birst

4.0
(32)

Birst provides an integrated Business Intelligence platform, designed for both Cloud delivery and on-premise deployment as a software appliance.

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Birst review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"BI Visualizer Tool"

What do you like best?

-Great customer support - responds and resolve issues very quickly

-Easily integrate/implement into existing sites

-Variety of different connectors to pull in data (i.e. SFDC)

-lots of different tools and capabilities to build reports to customer needs

-Visualizer and deisgner tools provide the ability for custom reports

What do you dislike?

-It is fairly expensive

-Performance (loading time) can take a while if it is a big data set

-Tedious to update all different instances

-Need 1 resource at minimum to maintain

-Steep learning curve

What business problems are you solving with the product? What benefits have you realized?

-Currently using Birst for our descriptive analytics solution. Allow customers to visualize their device data

-Help customers understand end-user behavior, most commonly used features, device locations, etc.

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Birst review by Natalie B.
Natalie B.
Validated Reviewer
Verified Current User
Review Source

"What a way to Birst into data"

What do you like best?

This has given us so much insight to data in ways we have never been able to analyze in the past! Very user friendly and love how it automatically updates reports!

What do you dislike?

The system runs slow using some web browsers compared to others.

What business problems are you solving with the product? What benefits have you realized?

What failures are happening in the field and what corrective actions will be taken to fix our issues now that we have data driven results.

What Business Intelligence Platforms solution do you use?

Thanks for letting us know!
Birst review by John H.
John H.
Validated Reviewer
Review Source

"Birst + infor = WOW"

What do you like best?

-Ease of creating actionable dashboards

-VBD

-New Predictive Analytics Tools

-the potential benefits of Birst being acquired by infor

What do you dislike?

-no distribution of sample spaces presented in breakout sessions (this would be especially useful when experimenting with new features)

What business problems are you solving with the product? What benefits have you realized?

We are building our enterprise solution, going one department at a time. We've delivered a "daily scorecard" for our warehouse managers, which allows them to understand all the efficiencies / inefficiencies they may experience on a day to day basis. Also, a high level marketing space has been created to allow marketing managers to understand performance of individual marketing channels. We've seen significant cost reduction in the warehouse and an increased efficiency in marketing spend.

Birst review by John L.
John L.
Validated Reviewer
Review Source

"Birst Fast Birst Complete"

What do you like best?

Easy to install and manage. Builds DWH for you saving time and effort. Tool set is good with Birst space concept. Customets and internal users love it!

What do you dislike?

Tool set is maturing so we need to employ a few external functions. Need to consider the needs of an OEM customer.

Recommendations to others considering the product

Invest the time to understand the debt of Birsts feature set. It is deep and Birst does more than sales can explain.

What business problems are you solving with the product? What benefits have you realized?

Delivering Bi to 10K customers world wide. Providing insight to Support and Sales internally. Response has been amazing!

Birst review by Cynthia H.
Cynthia H.
Validated Reviewer
Verified Current User
Review Source

"Excellent do-it-all product with a few frustrations"

What do you like best?

Birst can automatically create a data warehouse (DW) for your business if you just connect it to the right data sources. Most customers will use it entirely in the cloud and will use their automatic DW solution. For complex data situations, like ours, it can be used more traditionally, designing the DW manually and hosting the application internally on our own servers. The DW schema can be specified manually and then Birst will create the necessary ETL automatically to create that schema from the given data sources. And it can connect to all kinds of sources, both in-house and in the cloud. Once the DW is there, Birst has great tools for creating dashboards and reports, or for letting end users play with the data and create visualizations of their own. It really does do it all and can put together an end-to-end solution much faster than any other BI product I've ever seen.

What do you dislike?

Birst has some quirks that can be annoying. Their naming of certain things is not standard and it can create confusion in both conversations and in learning how to use it. For example, what Birst calls Hierarchies would be called Dimensions by pretty much any other solution. And it doesn't necessarily have to be a hierarchy, so it creates confusion. Also, although a solution can be created quite quickly, there is likely to still be a significant amount of work needed to tweak the model to get the best performance, so the solution it creates isn't necessarily the end of the effort, it may really be the beginning. The querying language used is not traditional SQL. In many cases this query language will never need to be used directly at all - Birst automatically creates it wherever it's needed. But for performance optimization in their non-automatic DW schemas, and behind the scenes in customized objects, it needs to be used - and it's a challenge. Their implementation consultants have been fantastic, but their support group definitely needs improvement.

Recommendations to others considering the product

Every two weeks (I think?) Birst releases improvements to their products. Every single patch that comes out has included significant improvements. This is a product that is moving in the right direction very, very quickly, and is VERY responsive to customer suggestions.

What business problems are you solving with the product? What benefits have you realized?

We are currently rolling out Birst as a part of our SAAS application in order to provide dashboards for our clients based on their data in our application. Our data set is HR data. It will provide us with a platform for rolling out useful dashboards to our customers that are informative and eye-catching. It is an impressive tool for our sales group to showcase when demonstrating our products' value to potential customers.

Birst review by Administrator in Retail
Administrator in Retail
Validated Reviewer
Review Source

"Birst is a 1 stop shop for a retailer like us who offers the DW, the Reporting, Analytics and Visual"

What do you like best?

I like the best that in time and if the foundation is built properly to begin with that this could be a successful Self Service Tool for the user community with benefits / training. I also like the ability to do Crosstabs and not create multiple reports if I want to view the same query different ways. Awesome!

What do you dislike?

I think there is a big learning curve for a company like ours that runs a very lean IT team, but having said that definitely possible.

Recommendations to others considering the product

Evaluate trial Birst along with other options. Tableau, SAP BW BI BO. etc.

What business problems are you solving with the product? What benefits have you realized?

DataWarehouse connecting multiple data sources (apps), having data sets /views. Currently we have no ability to do this. Visualization / Analytics / Ease of use

Birst review by Randy W.
Randy W.
Validated Reviewer
Verified Current User
Review Source

"A Very Powerful Tool, Just Needs Some Handholding"

What do you like best?

Birst is VERY receptive when running into issues and their user community is very helpful. Their Dashboards 2.0 are a step in the right direction in regards to HTML5 usage. The ability to have a Birst appliance on our site, removing us from the cloud is exactly what we needed to implement analytics.

What do you dislike?

The help files require some work to find what you need. We have experienced some performance issues as we try to launch BUT they have been great at helping us work through our issues.

Recommendations to others considering the product

I would recommend Birst, especially considering their new Dashboards 2.0 and the direction they are going with that and Visualizer.

What business problems are you solving with the product? What benefits have you realized?

We are currently solving our HR users problems in regards to headcount and turnover. We are still too new into this to have realized benefits as of yet, but we are seeing that there is demand for this level of information.

Birst review by Vincent B.
Vincent B.
Validated Reviewer
Review Source

"We use Birst to have some automated data in one location that can be used for finance reporting"

What do you like best?

I find setting up new reports relatively simple. It's easy to train someone up and let them self serve.

What do you dislike?

I hate that some queries are too large for birst to handle. It can be frustrating

Recommendations to others considering the product

I would suggest a more robust platform. I prefer DOMO

What business problems are you solving with the product? What benefits have you realized?

Finance is now more organized, and allot of quick queries can be done by members using the reporting function taking some of the requests off the big data team

Birst review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Best Front to Back BI Tool on the market"

What do you like best?

Using a subscription model, Birst has been able to quickly develop new amazing features. Birst's devotion to customer success.

What do you dislike?

Tech Support is lacking in some cases.

What business problems are you solving with the product? What benefits have you realized?

We are targeting analytics projects across the organization, marketing, operations, and customer service. It has been a great tool to create needed efficiencies in those departments.

Birst review by User in Financial Services
User in Financial Services
Validated Reviewer
Review Source

"BIRST"

What do you like best?

BIRST is built for cloud scaling. It can handle many records and can scale as per the report usage. Crystal clear reports

What do you dislike?

A different interface from Tableau and QlikSense. Connections disconnect when developing reports and page asks for login on 2 mins idle time.

Recommendations to others considering the product

Implement things that are present in Tableau and QlikSense. Can develop the quality of reporting.

What business problems are you solving with the product? What benefits have you realized?

Cloud computing, scaling, handling, low cost and many users can use the application parallely. Easily connect to AWS, snowflake, Redshift etc

Birst review by Buyan T.
Buyan T.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Birst is a perfect product for companies who look to implement BI quickly and predict customer insig"

What do you like best?

Birst offers several unique features which stands apart from the other BI products.

a. It is a full cloud based solution which can deliver BI projects quickly.

b. With its inbuilt data warehousing solutions, it goes beyond traditional visual BI tools where it can aggregate data from different sources and build a data warehouse with minimal IT guidance.

c. Reports can be built pixel perfect and can easily be shared to other users across all departments.

What do you dislike?

Birst is an evolving product and would need to build advanced mobile analytical solutions. It current flash interface can cause problems for mobile users but has aggressively invested in html5 interface which would solve the problem quickly.

Recommendations to others considering the product

Birst would be a good product for salesforce crm users and other users who want to implement a BI solution quickly with minimal IT support.

What business problems are you solving with the product? What benefits have you realized?

Businesses have been able to easily build complex reports with forecasting capability and do trend reports in Salesforce crm which lacks the features. Most of my customers are salesforce users who were able to snap shots for multiple years and a cloud based birst with integration with salesforce helps customers to see all their data in salesforce seamlessly

Birst review by Stephanie P.
Stephanie P.
Validated Reviewer
Verified Current User
Review Source

"1 stop shop for reporting and analytics"

What do you like best?

The application is customizable to our industry.

What do you dislike?

We frequently have to use designer, because visualizer doesn't have the same abilities, but development in designer is not efficient. It takes me forever to find attributes and measures because there is no search field.

Recommendations to others considering the product

Go onto Exasol right away.

What business problems are you solving with the product? What benefits have you realized?

Apartment community performance. We just rolled it out.

Birst review by Ton V.
Ton V.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Birst : A Serious Solution in the world of all great BI products"

What do you like best?

With Birst you can have your serious BI set up in days where other BI tools start with finding a new server to install it, looking for the right guy to install it and have the required documentation be written of your documentation process. That is yesterday's story.

Birst presents your report if you want in 1 day including ETL and makes it possible to think about your BI needs.

There is more analysis time now....There is more time than ever to think about your goals. It kills time.

What do you dislike?

What returns every time.....Some people do not like their data in the cloud but remember this is only a cold water fear.

Most of the customers that bought Birst changed their minds. The Cloud is OK now for them. You've got to find out this by yourself but being critical is always good.

Spending your time more at your BI business is more important.

Birst cannot replace your current BI in 1 step but it is easy to start with your new project and after your first succes you can have your BI environment enlarged because the cloud is elastic...Til now i have not faced any disadvantages using the tool.

Recommendations to others considering the product

Try it, I know you do not have plenty of time but it kills time so remember it will give you time back!

What business problems are you solving with the product? What benefits have you realized?

At this moment I test Birst and make a comparison with Business Objects (backend and front end).

The more I test it, the less differences remain....And there is place for new enhancements. So I am very enthousiastic about the coming years 2014, 205 and 2016 for Birst.

Birst review by Scott H.
Scott H.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Birst Meets Expectations as a Cloud BI Vendor"

What do you like best?

Birst is in the cloud so there is no software to download and it will work from any browser. Our clients choose Birst when they want analytic dashboards which don't increase workload on current hardware or manpower. Birst has a SQL-like back end scripting language that it calls BQL which is very flexible. Whatever one might want to do with their data, it is possible with BQL.

What do you dislike?

Relative to it's competitors, Birst is not quite as mature as a product. There are some things that require a bit more effort than they should. For example, making most front end objects or flattening a hierarchy on the back end could be easier.

Recommendations to others considering the product

Total cost of ownership should be considered when considering Birst. What you save in headcount and infrastructure costs, you lose with a long term deployment. You pay x dollars per year each year rather than a 20% maintenance fee. Consider your investment horizon.

What business problems are you solving with the product? What benefits have you realized?

Like any Business Intelligence technology, Birst is only limited by the type of data it has access to. It will take any type of data and provide analytic capabilities into it. Specifically, Birst integrates well with other cloud applications. Salesforce, Marketo, and Netsuite for sales, marketing, and finance enterprise data management can all be pulled into Birst quickly. This provides immediate benefit since these products do not allow dashboarding and analytics out of the box.

Birst review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"BIRST - Cloud Based BI Software"

What do you like best?

1. End user visualization experience and easy to integrate and in creating dashboard and visuals

2. Safe and secure software being a cloud based platform

3. Capability

4. Agility

5. Metadata Management

What do you dislike?

Some minor bugs keep coming - that's common with new features beta releases

What business problems are you solving with the product? What benefits have you realized?

End to end report and dashboard automation, lot of productivity savings

Birst review by Norman H.
Norman H.
Validated Reviewer
Verified Current User
Review Source

"BIRST gets it right."

What do you like best?

Full stack. BIRST covers the full scope of BI & analytics. Capabilities are the key value.

What do you dislike?

Some rough edges in the user interface. The newer developments are addressing this, but the older pieces still need a bump forward

Recommendations to others considering the product

Give them a try. Their awareness of what is needed is right on.

What business problems are you solving with the product? What benefits have you realized?

Operational reporting.

Birst review by Price H.
Price H.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"BI reinvented"

What do you like best?

1) Easier to set up than traditional BI. 2) Really empowers end-users to find their own answers with dynamic reports. 3) Awesome support staff. 4) Structure-agnostic. Most data structures are support for import and the engine itself runs on a variety of back-end databases, enabling users to fit the tools to their environment and still keep it portable. 5) Cloud-based tools and development mean I can work on projects anywhere there isn't a language barrier, and am not restricted by geography. 6) Ahead of the curve - Birst opened in Gartner's Magic Quadrant last year, and is poised to fall into the Leader quadrant once their revenue is over $100m.

What do you dislike?

1) No MDM built in. It's still possible to address the ideas, but rather painful and laborious. 2) "BQL" is missing some standard features of database engines like data windowing or table expressions. Again, these can still be addressed inside their environment (by running each level in separate scripts, for example) but it can be more tedious.

Recommendations to others considering the product

Not every company is ready for business intelligence, and that usually comes to the table in terms of sticker shock. The annual product license fee makes some people balk, but it's because either 1) they'd be under-utilizing the product, or 2) they're not accounting for the overhead of how many people it takes to run traditional BI products. Total cost of ownership is actually lower, in spite of the price tag.

For those looking to have an on-premise solution (usually only applicable to massive datasets, but some company cultures still don't trust "cloud") they also have an "appliance" VM that can be used instead. That cost does not include the license for whatever database you want to run on though.

What business problems are you solving with the product? What benefits have you realized?

As a Birst partner, we've been helping clients solve problems we didn't necessarily know existed. The latest project I've worked was originally aimed at government reporting requirements for a college in California, but rapidly grew to fill internal needs when they realized the power of dynamic reports.

Birst review by venkateswarlu p.
venkateswarlu p.
Validated Reviewer
Verified Current User
Review Source

"It's a good Cloud based BI reporting tool but needs some more features added for long run"

What do you like best?

Cloud based and appliance versions are available as per customer requirements. It's not required to install anything in the desktop or laptops so developers/users can start their tasks quickly. Also DWH/ETL part can be handled in the birst compared to other BI tools. one of the best feature is visual filtering.

What do you dislike?

some basic features are missing like concurrent sessions is not possible and cache clearing is additional activity for the developer for appliance version. Also Documentation is very less for appliance version. Need to add some more basic features for developer friendly.

Recommendations to others considering the product

I would recommend this product for medium and small scale organizations only. if Data privacy is important then you can opt for the appliance version. Problem on admin or setup you face for appliance version is more compared to cloud based. Mostly i recommend cloud based version of Birst not the appliance based one.

What business problems are you solving with the product? What benefits have you realized?

I use birst appliance version 5.8 and my activities involve importing the new tables/views into birst data model. Design the birst data model and create new reports and enhance the existing reports as per the user requirements.

Also i interact with the sales/marketing teams for clarifications on requirements and to improve the reporting usability.

Birst review by Paul B. F.
Paul B. F.
Validated Reviewer
Verified Current User
Review Source

"Get 1 Source of Truth with Birst!"

What do you like best?

I like the ability to pull in data from different sources. All database drivers come included with Birst so you don't have to pay any third party for the drivers. Being able to plug our data from Salesforce into Birst was huge because Salesforce really restricts which data you can pull. With Birst's OBDC driver for Salesforce we were able to create much more sophisticated reports and dashboards than Salesforce would allow---even beyond custom reports types in Salesforce. In addition, we were able to incorporate a lot of our financial data that currently doesn't sit in Salesforce.

What do you dislike?

Birst, like most enterprise software tools, has a huge learning curve. The product is fairly intuitive, however, I'd definitely recommend taking advantage of the training they offer.

Recommendations to others considering the product

This product is a huge improvement over other premise systems like Cognos.

What business problems are you solving with the product? What benefits have you realized?

I have used Birst for two companies I was apart of. One company transferred from Cognos to Birst to have better access to business information (without a desktop install). Our key challenge there was forecasting sales data (# seats in a call center) against capacity constraints housing in a proprietary financial database.

Another solution was running global sales dashboards for a e-learning educational company that had 2 CRMs (Saleslogix and Salesforce) and providing a single view of sales and service goals.

Birst review by Jim T.
Jim T.
Validated Reviewer
Review Source

"Early on in the Process , but very impressed so far."

What do you like best?

The ability to rapidly deploy a solution either in the cloud or on premise with the same functionality is am important feature. The ability to to shift where the workload is hosted provides a great amount of flexibility. The architecture of the appliance when self hosted supports rapid upgrade cycles with control over when you upgrade, providing more control than a purely cloud based solution, where all tenants are upgraded continually. This helps meet internal change management requirements that are sometimes at odd with a pure play cloud implementation.

What do you dislike?

The implementation partner model is well documented but even at the high level of partnership, it seems better to go with Birst Directly.

Recommendations to others considering the product

We didn't determine where we would install (cloud or on premise) until very late in the game. I would suggest that if you have the option, consider your internally hosted versus cloud decision early on.

What business problems are you solving with the product? What benefits have you realized?

We need rapid access to building new insights into the business. Birst is replacing much older BI tools and access to more interactive, self service dashboards will enhance our end user experience greatly. Unlike other BI Platforms, the Birst solution can 'self discover' insights and patterns in the data bridging the product from a pure BI Dashboard tool to include functionality in Data Discovery.

Birst review by Administrator in Real Estate
Administrator in Real Estate
Validated Reviewer
Verified Current User
Review Source

"Agile BI solution with great data modeling capabilities and heavy customization "

What do you like best?

Ability to consolidate disparate data systems into one location and customize content (industry/organization agnostic)

What do you dislike?

Select modules/features require extensive training to master

What business problems are you solving with the product? What benefits have you realized?

Birst has allowed us to create and deploy a BI solution that is dynamic and flexible, with data in ONE location. Our customers have provided testimonials regarding a significant reduction in time to evaluate performance, assess areas of concern, and produce timely reporting.

Birst review by Albert A.
Albert A.
Validated Reviewer
Verified Current User
Review Source

"bi tool"

What do you like best?

good analytical tool with a great future

What do you dislike?

mobile apps performance not that great could be improved

What business problems are you solving with the product? What benefits have you realized?

trending and forecasting reports

Birst review by Maggie D.
Maggie D.
Validated Reviewer
Verified Current User
Review Source

"Birst Rocks Analytics"

What do you like best?

Birst allows for more dynamic dashboards for data to be displayed in a lot of different ways.

What do you dislike?

Takes times to set up. Know your data...

Recommendations to others considering the product

The best part about Birst is that it integrates well with Salesforce. So if you use Salesforce, having this an add on will benefit you in the long run.

What business problems are you solving with the product? What benefits have you realized?

I'm not currently using Birst today. But in my previous role we had to provide a more detailed analytic snapshot of the business. Executives wanted to see the data in many layers and Birst allows for that.

Birst review by Alex. D.
Alex. D.
Validated Reviewer
Verified Current User
Review Source

"Impressive tool from a new breed of Business Intelligence Solutions"

What do you like best?

Good Value.

Cloud Based and very easy to scale.

Great UI and easy to use - I created a dashboard in under an hour.

Accessible outside out corporate firewall.

What do you dislike?

Functionality is limited compared to Business Objects.

Birst does dashboards well but nothing more than basic adhoc reporting needs are met.

It's Flash based so will not work on iOS

Recommendations to others considering the product

It's a new breed of BI tool which is really exciting. It offers a lot that the bigger more traditional vendors don't. It's easy to try and scale.

If you're looking to implement a new dashboarding tool I would definitely give Birst a go.

What business problems are you solving with the product? What benefits have you realized?

We wanted to create a quick dashboard as a proof of concept. The proof of concept needed to be cost effective, quick and easy to build, be scalable and in the cloud.

Birst satisfied these needs. I've shown the dashboard to management and business stakeholders. It's to be decided if we'll take Birst further.

Birst review by Luke D.
Luke D.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Birst is a great solution for any organization."

What do you like best?

- Cloud or on premise, ease of use, automated data warehouse, mobile/HTML5 support. Ability to connect and combine many data sources into one report environment, no hardware/software.

- The ability to embed this in other appliactions

- Active user community and support!

What do you dislike?

ETL is a bit limited, not much localized language support, still needs to promote its self outside of the US, platform license fee.

Recommendations to others considering the product

If are looking to break away from the big (legacy) vendors (you know who they are) and want more than some quick adhoc discovery reporting tool, then please consider this. It also offers the ability to host your own complete cloud based BI platform.

What business problems are you solving with the product? What benefits have you realized?

Numerous solutions across various verticals (from call centers/CRM/ERP/voluntary sector/local government etc....)

Birst review by David B.
David B.
Validated Reviewer
Verified Current User
Review Source

"Powerful analytics tool by itself, but also very complementary to Salesforce.com"

What do you like best?

The Birst product & support teams are very supportive and don't shy away from getting their hands dirty to help out.

What do you dislike?

It is a very powerful tool and comes at a price. That price is a bit of a deterrent for smaller businesses. Perhaps it's time for a Birst Light version.

What business problems are you solving with the product? What benefits have you realized?

The biggest benefits have come from rolling time-based analyses.. year-to-date, this time last year to today, 2 years prior to last year, etc.

Birst review by Industry Analyst / Tech Writer in Computer Software
Industry Analyst / Tech Writer in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Birst Review for Sales Dashboards"

What do you like best?

Visual filtering and instant data segmentation

What do you dislike?

difficulty in importing data sources from Netsuite, no native security filters- hard to restrict data. need search bar for fields in designer, needs to be easier to drill to report detail

Recommendations to others considering the product

Birst is good for a data warehouse solution as well as a visualization tool. However, it is difficult to access the detail from graphs and charts. Birst supports Netsuite and Salesforce but should also support other data sources, such as Workday, ZenDesk, etc. (other cloud based tools)

What business problems are you solving with the product? What benefits have you realized?

unclean data is easier to notice via birst, visual data solutions for the field

Birst review by Consultant in Management Consulting
Consultant in Management Consulting
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Still the best Cloud BI Solution"

What do you like best?

Ease of use and end to end capability ETL -> Data Modelling-> Report and Dashboard visualization

What do you dislike?

Certain admin features can still be a challenge from time to time

Recommendations to others considering the product

Review your current cloud and on-premise transactional tools, if you have a mix of both, and need to analyze the data together in a single repositoy, i.e. SFDC + Oracle, chances are Birst is the solution for you

What business problems are you solving with the product? What benefits have you realized?

Sales Pipeline Change and Movement Analysis, difficult to do in transactional reporting tools

Birst review by Aslihan Ayan M.
Aslihan Ayan M.
Validated Reviewer
Review Source

"Birst Review "

What do you like best?

It appears to be a powerful tool that you can use dashboards and provide capability to C-Level for play and understand and dissect data with ease.

What do you dislike?

Birst needs to invest in training. Their online training is broken. There is limited how-to and best practice docs. Also they need to implement a customer success management program to keep their customers understand the full capability of their solution.

What business problems are you solving with the product? What benefits have you realized?

Providing insights to not only C-Level and up but also to our customers.

Birst review by George S.
George S.
Validated Reviewer
Verified Current User
Review Source

"Birst, a dashboard tool for any size company"

What do you like best?

As a cloud solution, the tool is available 24x7 and for any of our users, internally and on the road. We have several offices outside our firewall and these offices can access their information without using VPN.

What do you dislike?

When errors in reports occur, it can be a challenge to understand what is causing the problem. We have had challenges with support in the past, but we have had better experiences lately.

What business problems are you solving with the product? What benefits have you realized?

We are presenting our sales data in several dimensions. We can show profitability and trends. Understanding customer and product performance is easier with the dashboards we have developed.

Birst review by Nir C.
Nir C.
Validated Reviewer
Verified Current User
Review Source

"Birst - BI Cloud solution that works "

What do you like best?

Very fast deployment. Available 7/24 without any efforts from in house IT. Great looking reports. good integration with Apple mobile devices.

What do you dislike?

No integration with Android.

Sometime performance monitoring is not stable.

Recommendations to others considering the product

this service is great when you need very fast "go live" with minimum integration with you "on premises" or legacy systems.

What business problems are you solving with the product? What benefits have you realized?

I'm delivering reports and dashboards to my management and other business users all over the glob. Available 24//7

Birst review by Consultant in Computer Software
Consultant in Computer Software
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Birst initial review (first use)"

What do you like best?

The visual online interface is amazing. Great UI and easy to find various options.

What do you dislike?

I do not like how you connect up to a datasource (ie. sample stocks.mdb). I was lost as soon as I uploaded the information as to what to do. I also was unable to connect to the GA API. I do not understand what key file you are looking for. Other systems just use OAUTH.

Recommendations to others considering the product

Review your data prior to uploading to assure it is clean.

What business problems are you solving with the product? What benefits have you realized?

I am trying to find a means to connect to Twitter, Facebook, Google Analytics and SalesForce and combine the data to see trends in activity over time.

Birst review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Birst solves business process challenges"

What do you like best?

Real time visibility to more users quickly - into sales forecasts, shipments, inventory and more

What do you dislike?

integrating on-premise data with cloud components is always a challenge with any BI product - for the real heavy lifting we use a more robust integration software then the ETL tool that is offered inside Birst product.

What business problems are you solving with the product? What benefits have you realized?

Increased collaboration across departments

Birst review by Callistus P.
Callistus P.
Validated Reviewer
Review Source

"Good BI tool for smaller companies"

What do you like best?

Cloud based - All you need is a web browser to use this tool.

What do you dislike?

Performance can be a bit poor if you go by SaaS model since data is hosted on their environment

What business problems are you solving with the product? What benefits have you realized?

Creating trend based reports based on historical data.

Birst review by Shane H.
Shane H.
Validated Reviewer
Review Source

"Good entry level visualizations"

What do you like best?

Visualizations are easy but managing data can be more difficult with Birst.

What do you dislike?

The ETL processes are not easy to work with. The pricing is expensive as well.

Recommendations to others considering the product

I would shop around. There are a number of better solutions.

What business problems are you solving with the product? What benefits have you realized?

We stopped using Birst due to pricing.

Birst review by User in Information Services
User in Information Services
Validated Reviewer
Review Source

"BI Tool - Good but could be better"

What do you like best?

I like the capabilities to filter quickly and produce results fast. There is flexibility in choosing the data you would like to see

What do you dislike?

Exporting to excel was not a delivered function and had to be requested, which was odd for a reporting tool.

What business problems are you solving with the product? What benefits have you realized?

Solving the need for upper management reports.

Birst review by Consultant in Computer Software
Consultant in Computer Software
Validated Reviewer
Verified Current User
Review Source

"nice experience working on this product. quick to implement."

What do you like best?

pixel perfect reporting and quick deployment time.

What do you dislike?

Less number of features compared to other traditional BI Tools

What business problems are you solving with the product? What benefits have you realized?

Sales and Bookings Reporting and Analysis

Birst review by Industry Analyst / Tech Writer in Information Technology and Services
Industry Analyst / Tech Writer in Information Technology and Services
Validated Reviewer
Review Source

"Birst - Product Overview"

What do you like best?

End to end, cloud based architecture. Integrated ETL layer. Fairly fast to implement.

What do you dislike?

Limited user interface functionality, limited support (especially in the UK), multiple and rapid version releases.

What business problems are you solving with the product? What benefits have you realized?

Attempting to create consistent, global reporting supporting multiple countries; Rapid deployment was necessary but also highlighted a lack of robustness within the product.

Birst review by User in Education Management
User in Education Management
Validated Reviewer
Review Source

"Promising product"

What do you like best?

This product has the ability to source data and model it with ease. In addition, the presentation layer is rich in capabilities.

What do you dislike?

data transformation is done via scripting that is exclusive to the product.

What business problems are you solving with the product? What benefits have you realized?

data discovery for insights and early modeling with ease are great benefits.

Birst review by Consultant in Internet
Consultant in Internet
Validated Reviewer
Review Source

"Great BI Tool across multiple systems."

What do you like best?

Pulling from multiple systems and giving you one consolidated view of all critical business data.

What do you dislike?

Takes time to set-up and would like it to be easier for end users to set-up more complex reports.

What business problems are you solving with the product? What benefits have you realized?

Consolidated Data Reporting

Kate from G2 Crowd

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* We monitor all Birst reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.