BizAutomation Cloud ERP

(16)
4.8 out of 5 stars

Cloud ERP

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BizAutomation Cloud ERP Reviews

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BizAutomation review by Erik S.
Erik S.
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Verified Current User
Review Source

"Bizautomation "

What do you like best?

We were able to drop Quickbooks and our CRM integration and move to a single database that handles all CRM functions, and exceeds by far QB capabilities on managing our company. The fact that we can now access a cloud environment and do our accounting, inventory control, CRM, vendor relations, billing, and even run the back-end of our eCommerce website made this package an easy choice for us. We reviewed software for months - Netsuite, Acumatica, Sage, Microsoft...while we could get them to do what we wanted (a few better than others), it would have come with enormous implementation costs and a cost to operate 2-3x over our budget. They are not aimed at a smaller yet growing company of less than 50 users. Bizautomation fits exactly what we need, it's priced excatly where we need it to be, and being that they are a smaller company you get direct access to developers and engineers to discuss your needs. That is unheard of with other packages.

What do you dislike?

The projects module could use some easier manipulation of adding time and expense for employee hours. This is not a show stopper for us.

I'd very much like to see integrated payroll and would pay accordingly for it. If not integrated, at least an integration to Paychex or similar.

Recommendations to others considering the product

Have time to invest in implementing. It is not difficult. Make sure you clean up your existing inventory / parts list. Spend the time going through your data to make the import clean. It is not difficult, but you will need to understand MS Excel and understand what you are looking at.

If you are going to use the eCommerce - select a template you like, and have ideas on how you want your site to look. They will work with you to accomplish it. Be careful in the ecommerce module - you can trash it easily if you are not careful. I would suggest copying all the code onto notepad before making edits in case you make a mistake.

It takes a little time to get used to, but once you do, you'll love it.

What business problems are you solving with the product? What benefits have you realized?

Cloud access - our accountants can now have access to our data without backing up and sending, or making "accountant copies".. Edits can be done in realtime.

Inventory is linked to the ecommerce site. Before Bizauto we used BigCommerce (which is a good product) but we had no good link between our accounting and Bigcommerce. There are connectors, but we end up with too many databases and too much room for error.

Our previous CRM system (which is also a good product) has a connector to Quickbooks that works marginally well, but has caused errors to our file that will take many hours to fix.

Quickbooks On-Premise Enterprise was at minimum what we needed. Quickbooks online would have not worked for us. We needed real cloud access, and all-in-one database. That is exactly what we got with bizautomation.

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BizAutomation review by Chance R. B.
Chance R. B.
Validated Reviewer
Verified Current User
Review Source

"True Cloud ERP that is for SMB space"

What do you like best?

I love that this solution is a true cloud, strong accounting, inventory controls, CRM and Ecommerce on one database! If you are growing out of Quickbooks and not ready for a NetSuite or Acumatica then this is the solution for the feature & functions for the price!

What do you dislike?

Reporting could be much better and I was told they are working on upgrading it. Not able to only use accounting solution and then add modules that are needed although for the price of the product you really can't go wrong.

Recommendations to others considering the product

Please, when considering this solution ensure you have a project manager and a min of 60+ days for implementation.

What business problems are you solving with the product? What benefits have you realized?

Removing multiple databases and versions of the truth with BA's true Cloud ERP. Most of my clients have an accounting solution, integrated with an inventory control, integrated with shipping etc. Or they will have NetSuite and that product is more that what they need both features and functions and for price. Those customers generally save $4k - $12K a yr from switching to BizAutomation.

What ERP Systems solution do you use?

Thanks for letting us know!
BizAutomation review by Jason F.
Jason F.
Validated Reviewer
Review Source

"Made-To-Measure"

What do you like best?

BizAutomation is the Made-To-Measure Suit of the business suite world: not as expensive as full, from the ground up custom build, but bespoke enough to make you look like a million bucks. The software is flexible, and the company itself is responsive and devoted to its customers.

What do you dislike?

Some of the interface can be a bit sensitive and like many current products, may still be searching for the perfect blend of clean user interface and intuitive functionality.

Recommendations to others considering the product

BizAutomation caters to the bulk small business ERP needs, and is continuing to develop in order to serve its target market fully. Customization is possible and flexible, with the possible caveat that extremely unique feature sets may be beyond its scope. That said, it solidly fills its niche and the customer support and flexibility in terms of development for a product at this price point has been outstanding. Since we are still in implementation I will be able to provide more specific feedback after go-live, but so far it all looks great.

What business problems are you solving with the product? What benefits have you realized?

The challenge BizAutomation was brought in to address was a growing company with aging infrastructure engaged in several business lines. They provided a one-stop shop with the flexibility to build in functionality required for this unique business.

BizAutomation review by Elizabeth Jenkins M.
Elizabeth Jenkins M.
Validated Reviewer
Review Source

"Comprehensive System for small to mid-sized businesses"

What do you like best?

End to end solution that allows us to manage our business and customize the data we track and analyze

What do you dislike?

As with all systems implementation was a challenge. New training videos should be a significant improvement for new users

Recommendations to others considering the product

Have a good understanding of the business needs you are looking to find a solution for and a realistic timeline for implementation. Implementing a new system takes time and process. We took a good 6 months for users to get used to the new system and are still working out a few challenges that appeared during the process. The team at Biz, although small, has been very responsive to issues that have arisen during the process.

What business problems are you solving with the product? What benefits have you realized?

We were able to customize the data we wanted to track in each area of our business. This will help us improve forecasting and product planning for years to come

BizAutomation review by Keith A.
Keith A.
Validated Reviewer
Review Source

"Competitive with Netsuite"

What do you like best?

As a wholesale distributor of Seals and Gaskets, with well over 300k line items we have been very pleased with Bizautomation and it's very comparable operation to NetSuite at a third of the cost. As a Public company it was very important to have the same quality ERP system moving forward and with Bizautomation, we feel we made the right choice!

What do you dislike?

So far nothing to report as the Biz team has worked with us very closely to eliminate any issues we have had. Great team to work with!

What business problems are you solving with the product? What benefits have you realized?

One huge feature for us is the speed we can now upload orders from Amazon, Groupon and Walmart! This is feature alone will save us hours of single line order entry!

BizAutomation review by Amy S.
Amy S.
Validated Reviewer
Verified Current User
Review Source

"Business software for regular people !"

What do you like best?

1) The integration of solutions across multiple departments. 2) continuous improvement initiatives that make the product better all the time.3) how the modules are connected

What do you dislike?

I used to wish for more video tutorials to reference. Not any more - they've really increased the resources for video learning.

Recommendations to others considering the product

There is more than one way to skin a cat, and the team at Biz has shown me they have the experience to assist clients with test driving and validating credible and often improved alternatives to "the way we've always done it".

What business problems are you solving with the product? What benefits have you realized?

Effective tracking of leads to sales.

Improved efficiency for order fulfillment activities.

BizAutomation review by martha k.
martha k.
Validated Reviewer
Verified Current User
Review Source

"Running our business on a single cloud suite was a good decision"

What do you like best?

Well designed, full featured, and flexible. I like how we were able to configure all the record entry screens. In our case, we needed to custom design invoices and purchase orders, which our designer did for us.

What do you dislike?

Initially I worried that not going with one of the big name software companies would be risky, but given how much we saved, and the fact that NetSuite was sold off to Oracle convince me there's no guarantee any company you base your business on isn't subject to acquisition.

What business problems are you solving with the product? What benefits have you realized?

Sales, marketing, order management, inventory, RMAs, financials, and commissions management.

BizAutomation review by Brian L.
Brian L.
Validated Reviewer
Verified Current User
Review Source

"Great business suite for our medical device distribution company"

What do you like best?

We’ve been using them for 7 years now, and run our entire business around the product. The fact that we’ve stayed with them is proof positive that we love the product.

What do you dislike?

The product works as advertised. If there are issues, they resolve them.

What business problems are you solving with the product? What benefits have you realized?

We use it to use our Medical Device Distribution company, and use order management, inventory management, and other areas of the ERP extensively. More recently we've been using more of the CRM and love how it handles organization ratings and other features that help us sell more effectively.

BizAutomation review by Eric B.
Eric B.
Validated Reviewer
Verified Current User
Review Source

"Great product, even better customer service."

What do you like best?

I consult for a friend / client that uses BizAutomation -- we moved them out of Quickbooks and into BizAutomation. The app covers just about all of our key operational processes, CRM, billing, etc. It is very powerful to have all of this functionality in a single app. Plus the customer service and on-boarding were exceptional.

What do you dislike?

The interface and reporting both could be improved, but both are certainly satisfactory.

What business problems are you solving with the product? What benefits have you realized?

More customization than Quickbooks, easier / more consolidated business processes.

BizAutomation review by JJ L.
JJ L.
Validated Reviewer
Verified Current User
Review Source

"B2B Medical Device Distributor using Biz Automation for 6 years"

What do you like best?

We don’t have to connect a bunch of systems together which have multiple synchronized duplicates of all our data for one.

What do you dislike?

New features and development work can have bugs which they iron out as they’re made aware of them.

Recommendations to others considering the product

Definitely give it a shot. A trial will show you all you need to know.

What business problems are you solving with the product? What benefits have you realized?

Sales, Accounting, Order Mgt, Inventory, Purchasing, and Shipping

BizAutomation review by Shaana B.
Shaana B.
Validated Reviewer
Verified Current User
Review Source

"Glad to see a serious cloud ERP site that's squarely focused on the needs of smaller businesses!"

What do you like best?

Lots of reviewers have mentioned the holistic benefits of consolidation, but I'd like to point out something often overlooked. Our implementation cost was very reasonable, and we weren't charged for the subscription until we actually went live, after the implementation process was complete.

What do you dislike?

I have found a minor quirk or two, but not on anything mission critical.

Recommendations to others considering the product

Excellent customer service.

What business problems are you solving with the product? What benefits have you realized?

TEsr

BizAutomation review by Micky T.
Micky T.
Validated Reviewer
Verified Current User
Review Source

"Very complete system, allows us to consolidate multiple systems."

What do you like best?

I love how complete BizAutomation is. We were able to consolidate many other systems that were costing a lot of money into a single system.

What do you dislike?

Until recently there was relatively little video help, but that's now been updated.

What business problems are you solving with the product? What benefits have you realized?

Before BizAutomation we were running multiple systems, which was creating lots of manual entry resulting in human error.

BizAutomation review by Raymond G.
Raymond G.
Validated Reviewer
Verified Current User
Review Source

"Comprehensive Cloud Suite"

What do you like best?

BizAutomation is a complete package - we can now run all of our day to day operations in one system.

What do you dislike?

Very few bugs, but they're extremely responsive with fixes in no time.

Recommendations to others considering the product

Take a test drive of the platform, you won't be disappointed - it has everything that we need and more.

What business problems are you solving with the product? What benefits have you realized?

CRM, Accounting, E-Commerce, Inventory, and more

BizAutomation review by Jim S.
Jim S.
Validated Reviewer
Review Source

"Comprehensive cloud suite "

What do you like best?

I love how complete BizAutomation is. I have been able to consolidate many other systems that were costing a lot of money into a single system.

What do you dislike?

Initial on-boarding took longer than I would have liked, but that's probably to be expected with complex requirements.

What business problems are you solving with the product? What benefits have you realized?

Currently, accounting and CRM functions are being used with plans to expand into E-Commerce. The biggest benefit is no longer having to maintain multiple platforms, with BizAutomation it is all under one roof.

BizAutomation review by Andy L.
Andy L.
Validated Reviewer
Verified Current User
Review Source

"Good job of running all my businesses’s departments from a single solution"

What do you like best?

The CRM is what I used most, and one thing that surprised me is how competent it is when compared to stand alone CRM systems.

What do you dislike?

Not much actually. There is the occasional bug.

What business problems are you solving with the product? What benefits have you realized?

CRM, Accounting and Messaging.

BizAutomation review by Ronald F.
Ronald F.
Validated Reviewer
Verified Current User
Review Source

"Found a great product for my small business clients"

What do you like best?

Without a doubt it's got to be the hands on attention we got from the actual employees of the company, including some actual source code enhancements, that would never have happened at a big software company. I've worked with other big marquee names before (SAP at my former employer, and NetSuite indirectly by way of a co-worker's client that was involved as a CPA adviser) and while those are big expensive projects, we did have to go through 3rd party consultants that were really good but didn't have direct access to the software company higher ups.

What do you dislike?

They're a smaller firm and that worried the client at first, but there's no way they would have been as flexible as they were had they not have been smaller. We wanted 24/7 support, but what they offered my client was scheduled support during business hours (Saturday's were available which I found interesting). Seemed like a potential issue but I don't think it turned out to be.

Recommendations to others considering the product

Know they're a smaller firm. And that's both good and bad. Good because you get a lot more attention and flexibility, but don't expect 24/7 availability. I'd say you need to know your business objectives, make a detailed plan that includes the business processes you know work for your business and be clear on the non-negotiables up front and you should be fine.

What business problems are you solving with the product? What benefits have you realized?

The client is in the LED business with some B2B and B2C but mostly B2B. I know the workflow automation wizard was easy to work with and very flexible. Because our business process was a bit complex we did require some small modifications which they handled.

Kate from G2 Crowd

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