What do you like best?
They have excellent service! Technical support is always available when I call and you are talking to someone local not overseas! I also have monthly calls with my Customer Success Managers to ensure we are getting the results out of the LMS/Content we are hoping for as well as she shares ideas and best practices that can be implemented.
What do you dislike?
There are some limitations within the LMS that I would like to have available. However, BizLibrary has been growing and expanding their options so I'm sure that over the next couple of years they will offer better solutions and more.
Recommendations to others considering the product
BizLibrary does a great job of listening to customers and making changes and improvements based on this feedback. When we were choosing an LMS we liked that they were a small enough but big enough company. This has continued to be a beneficial relationship for us. They have made tons of changes over the last couple of years and their roadmap looks like they are going to make even more exciting changes!
What business problems are you solving with the product? What benefits have you realized?
Safety training is tough to get everyone in a classroom and accounted for so we have been able to provide them with eLearning through BizLibrary. This is a huge benefit because we don't have to disrupt production and everyone gets a consistent message. We also have been able to create a lot of individualized learning plans to help employees grow professionally and then have skills to grow into larger capacities in the company.