BizTalk360

(49)
4.6 out of 5 stars

BizTalk360 addresses all the operational, administration and monitoring requirements of Microsoft BizTalk Server environments. It's a single pane of glass into your BizTalk Environments.

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BizTalk360 review by <span>Robin M.</span>
Robin M.
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Great product which could become even more valuable with more features

What do you like best?

BTS 360 offers us much more granular security than the standard admin console.

It allows us some autonomy from the infrastructure teams. Once installed we can configure & use the product as a business tool independently from requesting SCOM monitoring from the infrastructure teams. Additionally, we are able to set-up cross-cutting monitoring that would otherwise require liaising with multiple teams within the infrastructure group (OS, IIS, SQL, etc).

We can see the status of the platform (Windows, SQL, etc) without having to give rights to individuals to the underlying servers.

The visual tracking & drilldown features are intuitive and useful and provides a much clearer understanding of message flow.

What do you dislike?

Note: most of these comments are about future improvements.

The product has a large learning curve, especially for anyone with an extensive history of using the standard admin console and – the classification of operations / monitoring / analytics can be confusing. The understanding of creating & mapping alarms also takes some getting used to and it's easy to map an alarm to the wrong application.

We had hoped to remove the standard admin console and revoke all access via the standard BizTalk Administrators AD group – we had mistakenly assumed that BTS 360 replicated all the functionality of the standard admin console. However, BTS 360 does not offer the platform configuration functionality that we need, the most important omissions for us being unable to import / export bindings or change / create ports.

I think that there is an opportunity for adding more value when using the tracking tools, at the moment it seems to be just a web façade on top of the standard BizTalk library. In particular when building queries I would like to see all the filter values pre-populated rather than just replicating the standard admin console; e.g. when building a 'Tracked Service Instances' query the values for 'Assembly Name', 'Service Name', etc. could be pre-populated in the same way that they are for 'Host Name' rather than forcing the user to manually enter the name.

Additionally, we develop our dashboards & alarms in a staging environment & then these need to be moved to a separate installation of BizTalk 360 in our production environment. Support for export / import of alarms, dashboards, queries, etc would be useful.

SQL Server monitoring. Our BizTalk databases run on a SQL Server Failover Cluster instance. The monitoring of these clustered instances was lacking in functionality/accuracy so we are not using that functionality. This could be improved,

Recommendations to others considering the product

Plan on setting aside a significant familiarisation / training period; especially if your staff are already familiar with the standard BizTalk Admin console.

Do not expect (yet?) to completely replace the standard admin console as BizTalk 360 does not provide the platform configuration functionality.

What business problems are you solving with the product? What benefits have you realized?

The core problem that we are trying to solve is having to give BizTalk administrator permissions to operational & testing staff. We haven't yet managed to achieve this because of the missing platform configuration functionality. However we have gained significant improvements in our general monitoring capability.

As the BizTalk is a hosted service, BT360 helps provide our clients with monitoring access to their application without giving them direct administrative access to the production environment.

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BizTalk360 review by <span>Piotr G.</span>
Piotr G.
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Biztalk360 Review

What do you like best?

Monitoring features of this product are very nice. Generally speaking they are the main reason of buying Biztalk360 in my case.

BizTalk360 can monitor everything in an BizTalk environment, I especially like my BizTalk environment health check notification

The auto-correction feature is also great tool to prevent longer service/port/receive location crushes .

There are a lot more functionalities but in general these are that make this tool apart from the rest.

BizTalk is a replacement for many smaller scripts and tools that I previously used so now I have everything integrated in one place - which is very practical

What do you dislike?

Notification system was a little messy at the beginning but I used to it. Also SMS support is extra paid (from my silver tier licence perspective) and application doesn't support external SMS Gateway (in order to not to pay for SMS packets) .

If I'd have to be picky - the recurring payment policy is not the best method for my company - we would like to pay once for lifetime product.

Recommendations to others considering the product

I'd recommend this product everyone that is dealing with suspended messages manually and wants to avoid PowerShell scripting everything.

What business problems are you solving with the product? What benefits have you realized?

I don't actually have to look at BizTalk admin console in order to deal with suspended messages and I also don't need to worry(too much) about suspension of RL / SP and BT services.

Once , it saved my butt because of my forgetting to enable some services after regular maintenance - fortunately BT360 have run it f or me.

What Electronic Data Interchange (EDI) solution do you use?

Thanks for letting us know!
BizTalk360 review by <span>David S.</span>
David S.
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Our Usage of BizTalk360

What do you like best?

We have distributed management and monitoring of certain applications to other groups within IT. So when they need to perform maintenance related to their applications, and a piece of the puzzle involves BizTalk, they are capable of stopping receive locations, checking on transaction processing, and just overall monitoring. We have also used the alert feature to notify individuals in the application groups should a transaction get suspended.

We also make use of the alert features to assure that we know the status of our BizTalk servers.

What do you dislike?

Setting up alarms can be an unclear, multi-step process. And it is also easy to assign an alarm to the wrong functional area within the alarms. So if there was anything that I would improve, it would be the UI to configure alarms.

What business problems are you solving with the product? What benefits have you realized?

The business problem we are solving is distributing insight and partial management of BizTalk to others within the IT department on a controlled basis. Now it isn't necessary for a BizTalk admin to be involved in every aspect of day to day operations, and also importantly keeping non-admins away from logging in to the servers to do work.

BizTalk360 review by <span>Tom V.</span>
Tom V.
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BizTalk360: Monitoring has never been that easy

What do you like best?

Our main use at the moment is monitoring. The monitoring dashboard is displayed on a TV screen 24/7. This way we can instantly respond to any suspended message. For some of our customers we need to fix the problem instant. BizTalk360 is the best way to monitor this. As we recently started using EDI, we can now manage/monitor acknowledgements very easy.

Also the auto-correct function is really good. During the night we might have some downtime where messages can't be created. Auto-correct solves this problem so we don't have to wait until a developer is in the office.

There is still a lot to discover for us, like API, alerts,...

What do you dislike?

At the moment, with the things we discovered and use in BizTalk360, we don't really dislike anything. Every problem we ran into, the support department helped us really fast.

What business problems are you solving with the product? What benefits have you realized?

We had a lot of problems where we didn't see suspended messages until we logged in into the Administration Console. Now we don't to worry about that anymore. That's the reason we contacted Kovai, and we now there is still a lot to discover to automate and monitor our processes.

BizTalk360 review by <span>Catherine R.</span>
Catherine R.
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Good product for monitoring Biztalk

What do you like best?

We mostly use Biztalk 360 to monitor the applications, we have SCOM installed but it's complicated to configure and doesn't have the same functionalities as Biztalk 360. BizTalk 360 is easier to configure and use.

The autocorrection feature is especially useful, now we can automatically resend / terminate and archive some messages based on an error filter. The users are then alerted by email and can see what's wrong.

Biztalk 360 also gives users more autonomy, they can have a partial access to their applications without accessing the production servers and they are able to restart their interfaces without a Biztalk admin intervention.

The SQL monitoring is also useful, we have set up alerts if the jobs don't run or if the database size exceeds a certain limit.

What do you dislike?

Some features could be added : for example the ability to run some scripts based on data monitoring, but otherwise the product is very complete and suited to our needs.

What business problems are you solving with the product? What benefits have you realized?

Some of our applications need to run 24/7, we encountered some problems in the past that would only be solved by an admin intervention, such as restarting the locations manually because there had been too many retry attempts.

The email alerting also gives us visibility on the platform, we can be more proactive and solve the problems before being alerted by the users.

BizTalk360 review by <span>Elad G.</span>
Elad G.
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Great potenial, but immature yet...

What do you like best?

Web UI, Monitoring capabilities, integrated operating system tools

What do you dislike?

Currently NOT supporting core BizTalk configuration functionalities, such as adapters (handlers) configuration and host settings configuration (only allows viewing these settings only).

It's funny... in their home page they write 'One Platform' in such big letters, but practically it's two platforms since we need to go back and use the BizTalk Admin Console tool for the above specific settings.

In addition, I've personally raised more than a few bugs with the BizTalk 360 team - simple bugs which should have been discovered by themselves. It seems to me like proper testing & QA procedures haven't been implemented as of a rush to publish a release...

Recommendations to others considering the product

Think carefully of what you need from this product, and then evaluate it according to your specific needs.

What business problems are you solving with the product? What benefits have you realized?

Easier access and usage for non technical users or non BizTalk experts.

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