BizTalk360

4.6
(59)

BizTalk360 addresses all the operational, administration and monitoring requirements of Microsoft BizTalk Server environments. It's a single pane of glass into your BizTalk Environments.

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BizTalk360 review by Jeroen M.
Jeroen M.
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Verified Current User
Review Source

"A fantastic addition to our integration landscape"

What do you like best?

We really like what BizTalk360 offers out of the box. Our biggest benefits are the auto-healing of artifacts, the possibility to link triggered alarms to external applications (Slack, Microsoft Teams, custom), the automatic refresh on artifact status, knowledge base and audit trail.

The knowledge base in particular provides us with invaluable knowledge sharing capabilities. This allows our support squad to solve any suspended artifacts quickly and efficiently without needing to consult the developers.

The auto-healing capabilities of the product also reduce the need for support to intervene in the first place. Especially out of business hours we have noticed a substantial positive impact.

The event viewer is another big advantage. Seeing the events of all nodes in one overview has proven to be a valuable addition to our monitoring capabilities.

We’ve contacted BizTalk360 support several times. Response time and feedback has been excellent every single time.

What do you dislike?

Analysis is done based on tracking data. As we don’t track all messaging, this feature’s usability is greatly reduced in our case. Another data source for analysis would be welcomed.

Recommendations to others considering the product

If you are currently exploring options to improve your monitoring capabilities on your BizTalk environment, we can warmly recommend BizTalk360. It’s easy to set up and the dev team really listens to its customers when exploring new features to develop.

What business problems are you solving with the product? What benefits have you realized?

We’ve managed to improve our uptime and as such have reduced negative impact on our business to an absolute minimum. In addition to this, we spend less time on operations and more time developing new integration solutions.

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BizTalk360 review by Jack G.
Jack G.
Validated Reviewer
Verified Current User
Review Source

"Great tool for allowing specific users visibility to specific applications"

What do you like best?

It's great being able to fine tune access to applications based on the needs and responsibilities of the user. Very valuable when you have 50 applications managed by about a dozen different teams. It fills in the huge gap between the BizTalk Administrator and BizTalk Operator roles available through the BizTalk Console.

What do you dislike?

Haven't used the Analytics part very much. The Windows service seems to consume a lot of CPU, but doesn't gather much info. It may just be that, as I new user (about a year), I don't know how to configure the Analytics part of function properly, but, at this point, it's not very useful at this point.

What business problems are you solving with the product? What benefits have you realized?

With so many teams in our company being responsible for BizTalk apps, it's valuable to be able to give each team the appropriate level of access only to their application. It allows each team to focus just on the apps they have responsibility for and prevents the possibility that one team will, by mistake, affect another team's app.

What Electronic Data Interchange (EDI) solution do you use?

Thanks for letting us know!
BizTalk360 review by Tim H.
Tim H.
Validated Reviewer
Verified Current User
Review Source

"BizTalk 360 is a great product to have to help support your BizTalk Platform"

What do you like best?

There are several features that we like:

1) The ability to secure different applications to their respective support teams.

2) The granularity of how security can be applied. For example, one support team should not be able to terminate messages for their application, but another one may have the requirement to do so.

3) Recently in our company we separated out the support of the BizTalk applications apart from the BizTalk platform. BT360 allows the application teams to support the applications without the need for Administrator rights to the BizTalk Servers.

4) The ability to customize your own dashboard so you can immediately see the health of the applications and the data that you are most interested in.

5) The monitoring capability of BT360 – for example, the ability for BT360 to restart host instances if for any reason any of them stop running. Another great example is the ability to set an alarm if a particular application has too many running messages. This can be a great alarm that something is amiss and may need to throttle the messages to prevent the server from hanging up.

6) How BT360 and BT health monitor can be integrated together. Though we haven’t set it up ourselves yet, we have it on our list to look into.

What do you dislike?

The inability to export data, especially for what AD groups have access to for security purposes. Once in a while it seems that we lose what a particular application was set to and would be nice to export that data as backup so we could restore it.

Recommendations to others considering the product

It’s a great tool to allow teams access to some administration functions, but not granting administration access to the server. We also used to have powershell scripts running to ensure BT Host instances/send/receive ports were all enabled. This product monitors all of that for us and re-enables them.

What business problems are you solving with the product? What benefits have you realized?

The ability for Application Development teams to support themselves while not being administrators to the servers. The benefit of preventing outages from the monitoring.

BizTalk360 review by Robin M.
Robin M.
Validated Reviewer
Verified Current User
Review Source

"Great product which could become even more valuable with more features"

What do you like best?

BTS 360 offers us much more granular security than the standard admin console.

It allows us some autonomy from the infrastructure teams. Once installed we can configure & use the product as a business tool independently from requesting SCOM monitoring from the infrastructure teams. Additionally, we are able to set-up cross-cutting monitoring that would otherwise require liaising with multiple teams within the infrastructure group (OS, IIS, SQL, etc).

We can see the status of the platform (Windows, SQL, etc) without having to give rights to individuals to the underlying servers.

The visual tracking & drilldown features are intuitive and useful and provides a much clearer understanding of message flow.

What do you dislike?

Note: most of these comments are about future improvements.

The product has a large learning curve, especially for anyone with an extensive history of using the standard admin console and – the classification of operations / monitoring / analytics can be confusing. The understanding of creating & mapping alarms also takes some getting used to and it's easy to map an alarm to the wrong application.

We had hoped to remove the standard admin console and revoke all access via the standard BizTalk Administrators AD group – we had mistakenly assumed that BTS 360 replicated all the functionality of the standard admin console. However, BTS 360 does not offer the platform configuration functionality that we need, the most important omissions for us being unable to import / export bindings or change / create ports.

I think that there is an opportunity for adding more value when using the tracking tools, at the moment it seems to be just a web façade on top of the standard BizTalk library. In particular when building queries I would like to see all the filter values pre-populated rather than just replicating the standard admin console; e.g. when building a 'Tracked Service Instances' query the values for 'Assembly Name', 'Service Name', etc. could be pre-populated in the same way that they are for 'Host Name' rather than forcing the user to manually enter the name.

Additionally, we develop our dashboards & alarms in a staging environment & then these need to be moved to a separate installation of BizTalk 360 in our production environment. Support for export / import of alarms, dashboards, queries, etc would be useful.

SQL Server monitoring. Our BizTalk databases run on a SQL Server Failover Cluster instance. The monitoring of these clustered instances was lacking in functionality/accuracy so we are not using that functionality. This could be improved,

Recommendations to others considering the product

Plan on setting aside a significant familiarisation / training period; especially if your staff are already familiar with the standard BizTalk Admin console.

Do not expect (yet?) to completely replace the standard admin console as BizTalk 360 does not provide the platform configuration functionality.

What business problems are you solving with the product? What benefits have you realized?

The core problem that we are trying to solve is having to give BizTalk administrator permissions to operational & testing staff. We haven't yet managed to achieve this because of the missing platform configuration functionality. However we have gained significant improvements in our general monitoring capability.

As the BizTalk is a hosted service, BT360 helps provide our clients with monitoring access to their application without giving them direct administrative access to the production environment.

BizTalk360 review by Piotr G.
Piotr G.
Validated Reviewer
Verified Current User
Review Source

"Biztalk360 Review"

What do you like best?

Monitoring features of this product are very nice. Generally speaking they are the main reason of buying Biztalk360 in my case.

BizTalk360 can monitor everything in an BizTalk environment, I especially like my BizTalk environment health check notification

The auto-correction feature is also great tool to prevent longer service/port/receive location crushes .

There are a lot more functionalities but in general these are that make this tool apart from the rest.

BizTalk is a replacement for many smaller scripts and tools that I previously used so now I have everything integrated in one place - which is very practical

What do you dislike?

Notification system was a little messy at the beginning but I used to it. Also SMS support is extra paid (from my silver tier licence perspective) and application doesn't support external SMS Gateway (in order to not to pay for SMS packets) .

If I'd have to be picky - the recurring payment policy is not the best method for my company - we would like to pay once for lifetime product.

Recommendations to others considering the product

I'd recommend this product everyone that is dealing with suspended messages manually and wants to avoid PowerShell scripting everything.

What business problems are you solving with the product? What benefits have you realized?

I don't actually have to look at BizTalk admin console in order to deal with suspended messages and I also don't need to worry(too much) about suspension of RL / SP and BT services.

Once , it saved my butt because of my forgetting to enable some services after regular maintenance - fortunately BT360 have run it f or me.

BizTalk360 review by David S.
David S.
Validated Reviewer
Verified Current User
Review Source

"Our Usage of BizTalk360"

What do you like best?

We have distributed management and monitoring of certain applications to other groups within IT. So when they need to perform maintenance related to their applications, and a piece of the puzzle involves BizTalk, they are capable of stopping receive locations, checking on transaction processing, and just overall monitoring. We have also used the alert feature to notify individuals in the application groups should a transaction get suspended.

We also make use of the alert features to assure that we know the status of our BizTalk servers.

What do you dislike?

Setting up alarms can be an unclear, multi-step process. And it is also easy to assign an alarm to the wrong functional area within the alarms. So if there was anything that I would improve, it would be the UI to configure alarms.

What business problems are you solving with the product? What benefits have you realized?

The business problem we are solving is distributing insight and partial management of BizTalk to others within the IT department on a controlled basis. Now it isn't necessary for a BizTalk admin to be involved in every aspect of day to day operations, and also importantly keeping non-admins away from logging in to the servers to do work.

BizTalk360 review by Tom V.
Tom V.
Validated Reviewer
Verified Current User
Review Source

"BizTalk360: Monitoring has never been that easy"

What do you like best?

Our main use at the moment is monitoring. The monitoring dashboard is displayed on a TV screen 24/7. This way we can instantly respond to any suspended message. For some of our customers we need to fix the problem instant. BizTalk360 is the best way to monitor this. As we recently started using EDI, we can now manage/monitor acknowledgements very easy.

Also the auto-correct function is really good. During the night we might have some downtime where messages can't be created. Auto-correct solves this problem so we don't have to wait until a developer is in the office.

There is still a lot to discover for us, like API, alerts,...

What do you dislike?

At the moment, with the things we discovered and use in BizTalk360, we don't really dislike anything. Every problem we ran into, the support department helped us really fast.

What business problems are you solving with the product? What benefits have you realized?

We had a lot of problems where we didn't see suspended messages until we logged in into the Administration Console. Now we don't to worry about that anymore. That's the reason we contacted Kovai, and we now there is still a lot to discover to automate and monitor our processes.

BizTalk360 review by Catherine R.
Catherine R.
Validated Reviewer
Verified Current User
Review Source

"Good product for monitoring Biztalk "

What do you like best?

We mostly use Biztalk 360 to monitor the applications, we have SCOM installed but it's complicated to configure and doesn't have the same functionalities as Biztalk 360. BizTalk 360 is easier to configure and use.

The autocorrection feature is especially useful, now we can automatically resend / terminate and archive some messages based on an error filter. The users are then alerted by email and can see what's wrong.

Biztalk 360 also gives users more autonomy, they can have a partial access to their applications without accessing the production servers and they are able to restart their interfaces without a Biztalk admin intervention.

The SQL monitoring is also useful, we have set up alerts if the jobs don't run or if the database size exceeds a certain limit.

What do you dislike?

Some features could be added : for example the ability to run some scripts based on data monitoring, but otherwise the product is very complete and suited to our needs.

What business problems are you solving with the product? What benefits have you realized?

Some of our applications need to run 24/7, we encountered some problems in the past that would only be solved by an admin intervention, such as restarting the locations manually because there had been too many retry attempts.

The email alerting also gives us visibility on the platform, we can be more proactive and solve the problems before being alerted by the users.

BizTalk360 review by Andreas D.
Andreas D.
Validated Reviewer
Review Source

"Intuitive BizTalk Monitoring and Administration with fine-grain access policy"

What do you like best?

We are in the midst of building a quite complex BizTalk platform, with a great number of BizTalk-Applications and even more Ports and Host instances. At the same time we have a lot of new releases on the platform almost every day, which are being tested right away by a big team. BizTalk360 allows us to make sure, that all necessary components in BizTalk are started or stopped, as the desired state is configured within BizTalk360 so the automated deployment and testing works as desired. Also the very easy-to-implement 'suspended message monitoring' is a great help, which allows us not to look at the BizTalk Console all the time.

Also the ability to monitor "BizTalk as a whole", meaning the inclusion of SQL-Server environment, Consolidated Event-Log entries and even resources of the individual machines are very helpful and easy to understand.

The best part for me personally is the ability to show message flows graphically, to understand which ports and orchestration are included in a particular interface, even beyond the borders of a single BizTalk Application. This helps to track items in a very complex environment, even for a non-BizTalk-developer.

What do you dislike?

Although the inclusion of SQL-Server platform monitoring in BizTalk360 is a great help, the limitation to a maximum of 2 SQL-Servers hurts us in our highly available environment, spread over 9 SQL-Servers. I am hoping for an increase of this restriction in the future, to include all primary and secondary SQL-Server in our environment.

What business problems are you solving with the product? What benefits have you realized?

We tried implementing SCOM-monitoring before we looked at BizTalk360. Now I can say with certainty: Although SCOM would be capable of monitoring almost everything that BizTalk360 does, BizTalk360 does it almost out-of-the box while SCOM would take dozens of hours (or possibly hundreds for a SCOM-newbie like me) to get even close. Also if you are confronted with a diverse environment, BizTalk360 allows you to set very fine-grain access policies for monitoring and administration, which is just not possible in native BizTalk. And all this without anyone besides sysadmin having local access rights to BizTalk server or SQL-Server. This also allows us to have application specialists without much BizTalk-knowledge administering their interfaces in BizTalk360, without them admin rights to any actual BizTalk components.

BizTalk360 review by Edwin R.
Edwin R.
Validated Reviewer
Verified Current User
Review Source

"Easy and Intuative BizTalk monitoring with BizTalk 360"

What do you like best?

Current main use if monitoring. Monitoring is currently done by one team responsible for BizTalk. In the midst of providing access to those responsible for the solutions making use of BizTalk.

Good addition to current monitoring of servers with SCOM.

Always quick and correct response to support questions.

What do you dislike?

The analytics module gives much information, but the information is difficult to filter to the required level.

Recommendations to others considering the product

Make sure your requirements as clear in comparison to the available feature provided by BizTalk 360.

What business problems are you solving with the product? What benefits have you realized?

Provide easy administration of BizTalk without the need to react on each issue that pops up. Providing access to those wo need access to taks. Without the need to provide access to BizTalk console itself.

BizTalk360 review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Just getting started..."

What do you like best?

We are new to BizTalk and 360 so are just learning both products. So we are still at the configuration stage of 360 and are yet to use it in a production environment. When purchasing BizTalk we thought of 360 as a must buy product to be able to support and manage BizTalk effectively.

It is quick and easy to set up alarms and navigate through the BizTalk environment.

I think the custom dashboards will be very useful and it's good to have more control over user permissions.

What do you dislike?

Some of the terminology was a little confusing to start with e.g. an alarm is really the configuration of the channel and actual notification/alarm is configured in the mapping of that. But that's just because it was new and didn't seem obvious at first. Once understood it's really straight forward.

What business problems are you solving with the product? What benefits have you realized?

When we get to production we see BizTalk 360 as the go to tool for supporting our applications and will also be able to aid during deployments of other external applications.

BizTalk360 review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"BizTalk 360 is a great monitoring product and operation tool for Biztalk."

What do you like best?

There are several features that we like:

1) The ability to create new alarm, monitor Biztalk artifacts, web services and trigger alerts in case of any discrepancies.

2) The granularity of how security can be applied. For example, one support team should not be able to terminate messages for their application, but another one may have the requirement to do so.

3) Auto-correct functionality in Biztalk360

4) The ability to customize your own dashboard so you can immediately see the health of the applications and the data that you are most interested in.

5) Analytics set for message pattern used by support team to identify the flow and monitor Biztalk sever performance.

6) Analytics set for message pattern which is used is used by support team to identify the flow and Biztalk sever performance which is monitored by support team.

7) Ability to store and execute secure SQL queries.

8) Ability to use monitoring dashboard to view the status of the mapped artifacts in a nice dashboard view.

9) Ability to view and enable monitoring of CPU usage, Memory usage, disk space, event logs and system resource of the Biztalk node.

10) Ability to view infrastructure setting like topology, host instances, MessageBox, Biztalk servers, SQL servers, Tracking Manager.

11) Ability to view access health check tools to view backup and disaster recovery configuration.

12) Ability to view graphical flow of the message.

13) Ability to view and export message flow pattern using analytics.

14) Ability to customize user based permission on Biztalk environment

15) The monitoring capability of BT360 – for example, the ability for BT360 to restart host instances if for any reason any of them stop running. Another great example is the ability to set an alarm if a particular application has too many running messages. This can be a great alarm that something is amiss and may need to throttle the messages to prevent the server from hanging up.

16) Ability to view and query on tracked service instance and tracked message events directly from Biztalk360.

What do you dislike?

The analytics module gives much information, but the information is difficult to filter to the required level. Unable to view API documentation even though having a platinum license.

What business problems are you solving with the product? What benefits have you realized?

a) 80+ Application(50+ Biztalk application and 30+ web application) are monitored using Biztalk360.

b) Business High Severity alerts triggered when there is a failure in any Biztalk application or web service depending on all configuration

c) System High severity alerts are triggered when Biztalk artifacts(send, receive, orchestration) gets into disabling state. 95 Orchestration,50 Receive port and 133 send ports have been configured with the rule.

d) System High severity alerts triggered when Biztalk web services shut down.

e) System High severity alerts triggered when Biztalk DB server is unavailable.

f) Autocorrect used for RL, SendPort, Host instances

g) System High Severity alerts set for all host instances.

h) Analytics has been set for message pattern which is used by the support team to identify the flow and "Biztalk server performance".

i) Perform data collection has been enabled

j) Secure SQL Queries have been set to query BAM Primary import related tables.

k) Windows log and application log are monitored from Advanced event viewer.

l) Biztalk health Monitor has been configured.

m) Mappings have been enabled for Applications, BizTalk environments, BizTalk servers.

BizTalk360 review by Dylan R.
Dylan R.
Validated Reviewer
Review Source

"BizTalk 360 new user Review"

What do you like best?

My company has been using BizTalk 360 for about 2 months now. We use it to monitor our prod and pre-prod environments. One thing that we like best is the security and auditing. It goes well above and beyond what the Admin console can offer.

Another feature that we like is the expected state monitoring of ports and hosts. It is very useful for connections outside our network that drop due to connection failure as BizTalk 360 can auto enable/disable based on the expected state you have configured in BizTalk 360.

It also provides great monitoring on some of the little aspects you may forget to check as a BizTalk admin such as SQL Job status. You can configure email alerts on many different items within BizTalk making administration significantly more streamlined.

Since the app does have a learning curve, the support is tremendous. Having access to BizTalk360 support articles straight from the platform is a good feature. The support staff are also very responsive to emails of questions you may have.

What do you dislike?

The product does have a bit of a learning curve. We have found that not everything is where you would expect it to be upon first looking. But between support articles and support staff it is easy to figure out your problems.

Another dislike we have is that it hasnt completely erased our need to have access to the BizTalk admin console because you can not make configuration changes from BizTalk 360. Our admins will be the same users who make config changes to ports/bindings so they still need access to biztalk sql server.

Recommendations to others considering the product

I would highly recommend this product. For a very fair price, it gives you many more features granted by the Admin console alone. You will not be able to replace the admin console entirely, but the benefit is substantial. The email/text alerts are a great feature along with the audit/security logs it provides. You will be able to see everything that goes on in the application. BizTalk 360 gives you an easy way to give business users visibility into their application. No longer do you need to worry about who can see what as BizTalk 360 allows you to select permissions based solely on application.

In short, once the small learning curve is over, BizTalk 360 is a must have for any company who is using and relying on Microsoft BizTalk.

What business problems are you solving with the product? What benefits have you realized?

One business problem is not having an audit trail when a port was enabled/disabled etc. This has greatly helped us in solving issues and troubleshooting.

Another business problem BizTalk 360 helps us solve is allowing business users some visibility into their applications. Using BizTalk 360, business users can see their respective application and it's status. They no longer have to send a file, wait some time, then email the middleware team. The user can log into BizTalk 360 and check their message status or application status. It helps streamline their testing by getting this visibility into the application they are linked to.

BizTalk360 review by Elad G.
Elad G.
Validated Reviewer
Verified Current User
Review Source

"Great potenial, but immature yet..."

What do you like best?

Web UI, Monitoring capabilities, integrated operating system tools

What do you dislike?

Currently NOT supporting core BizTalk configuration functionalities, such as adapters (handlers) configuration and host settings configuration (only allows viewing these settings only).

It's funny... in their home page they write 'One Platform' in such big letters, but practically it's two platforms since we need to go back and use the BizTalk Admin Console tool for the above specific settings.

In addition, I've personally raised more than a few bugs with the BizTalk 360 team - simple bugs which should have been discovered by themselves. It seems to me like proper testing & QA procedures haven't been implemented as of a rush to publish a release...

Recommendations to others considering the product

Think carefully of what you need from this product, and then evaluate it according to your specific needs.

What business problems are you solving with the product? What benefits have you realized?

Easier access and usage for non technical users or non BizTalk experts.

BizTalk360 review by Robert H.
Robert H.
Validated Reviewer
Verified Current User
Review Source

"Best BizTalk monitoring tool of the market."

What do you like best?

What I like best is the monitor and alert handling in BizTalk360.

It is possible to monitor and setup alerts on almost anything what is running om the BizTalk and SQL servers.

Also the following functionallities improves the way of working with BizTalk:

- throttling data analyzer because this helps you with analyzing performance bottlenecks.

- auditing and realtime notifications on whom is doing some administrative tasks in BizTalk.

- data monitoring for automation of standard administrative work. For example deleting the non-resumable messages in BizTalk.

What do you dislike?

I would like that also other servers then BizTalk and SQL can be monitored in BizTalk360 just the way that SQL servers are added and could be monitored in BizTalk360.

In our integration environment we use also MSMQ and seperate IIS servers that exposes web services. It should be nice that we can monitor this also in BizTalk360.

We don't use the administration functionallity to enable or disable BizTalk applications and/or ports when we need to stop/start more then 1 application/port because the way of filtering does not allow not equal expressions. Because of this we need scripts to execute this administrative tasks or use the BizTalk admin console. With the latest BizTalk Server 2016 release Microsoft added extra enhancements for filtering and search capacities in in the admin console. In my opinion the gap, in a negative way, is getting bigger with BizTalk360.

That we can not alert on the throttling data but as I understood is that this will be added in the next BizTalk360 release.

There is a way to use the ESB portal in BizTalk360 that's a good improvement but unfortunately it is only working with the default portal. In our company we've customized this portal heavily so we can not use this feature now. It would be an improvement to give the opportunity to configure a custom portal and embedd this in some way in the BizTalk360 portal.

Recommendations to others considering the product

We don't use the administration functionallity to enable or disable BizTalk applications and/or ports when we need to stop/start more then 1 application/port because the way of filtering does not allow not equal expressions. Because of this we need scripts to execute this administrative tasks or use the BizTalk admin console. With the latest BizTalk Server 2016 release Microsoft added extra enhancements for filtering and search capacities in in the admin console. In my opinion the gap, in a negative way, is getting bigger with BizTalk360.

That we can not alert on the throttling data but as I understood is that this will be added in the next BizTalk360 release.

There is a way to use the ESB portal in BizTalk360 that's a good improvement but unfortunately it is only working with the default portal. In our company we've customized this portal heavily so we can not use this feature now. It would be an improvement to give the opportunity to configure a custom portal and embedd this in some way in the BizTalk360 portal.

What business problems are you solving with the product? What benefits have you realized?

We're using BizTalk360 now instead of SCOM.

BizTalk360 is much more user friendly than SCOM.

We use the ESB Toolkit and with BizTalk360 it is easy to set up monitoring and alerting on the EMP SQL tables to notify the business that there were functional integration errors that needs to be solved.

BizTalk360 review by Patrik B.
Patrik B.
Validated Reviewer
Verified Current User
Review Source

"A Must-have for BizTalk"

What do you like best?

We use it for monitoring and as an admin tool. I really like the possibility to control who does what. Our users range from admins to super users on the business side, but it feels perfectly safe since we can control and keep track of what they do. The auto-healing is a nice feature and the possibilty to monitor other things and not just BizTalk. The health-check is a good feature. The look and feel is nice and I really like the fast pace of the BizTalk360 team. If there is some feature that feels a little basic the first time you see it, you can be sure that it will be enhanced within a resonable time. No need to look for other Products.

What do you dislike?

I can´t say that there is something that I dislike. I would like to have more and deeper analytics. But I´m sure that it will be enhanced soon.

Recommendations to others considering the product

It´s not much to concider. If you have BizTalk, you need BizTalk360.

What business problems are you solving with the product? What benefits have you realized?

Monitoring, administration, being able to include super users into what´s happening.

BizTalk360 review by Jordy M.
Jordy M.
Validated Reviewer
Verified Current User
Review Source

"If you have a BizTalk Environment, you should also have BizTalk360"

What do you like best?

BizTalk360 is a logical and well designed tool which shows you detailed insights of your BizTalk environment. It makes makes your environments much easier.

From a monitoring point, I really like the way it works. It works just as an auto pilot, correcting issues, keeping the environment up and running and displaying the details of the occurred errors.

From an operations point, I like the way BizTalk360 can provide you information through the Knowledge Base and making things much clearer for non BizTalk people.

From an analytics/business point. Using custom queries and data monitoring is already helping our business people in investigating their deliveries of large quantities of files in time.

What do you dislike?

It would be helpful if BizTalk360 also has a 'view for Business'. Right now we are using BizTalk360 to give our business people more insight in their process using custom queries and data monitoring.

For example, using custom made templates or e-mails (with process variables) for non-BizTalk people would be a great help in this minor issue.

Recommendations to others considering the product

BizTalk360 is already a mature product and yet, every release they manage to implement new features and functionalities.

The people of BizTalk360 really listen to their customers.

What business problems are you solving with the product? What benefits have you realized?

Our main goal was to reduce the time that BizTalk Administrators needed to solve minor issues such as stopped ports and suspended instances. The auto correct features really help with this.

Later on our goals expanded to the detailed application monitoring and support.

BizTalk360 review by Abhishek K.
Abhishek K.
Validated Reviewer
Verified Current User
Review Source

"BizTalk 360 is must have product for BizTalk administration"

What do you like best?

BizTalk 360 product helps a small BizTalk administrator team to manage complex BizTalk environment in my organization. BizTalk 360 has very neat web based BizTalk admin console. It believe that Microsoft should have baked something like that in the product itself. Auto-healing and email alerts regarding BizTalk environment has helped us dramatically reduce the downtime in our production BizTalk environment. Granular security feature in BizTalk 360 have allowed us to offload some of the BizTalk monitoring task to our operations team [who are not BizTalk experts]. This I believe is a big win for us. Also, BizTalk360 support team is excellent and very responsive and flexible to our organization needs. Also, even though we are not using Azure cloud yet. However, it is good to see different Azure monitoring feature getting added to BizTalk 360. I think it is step in the right direction.

What do you dislike?

Few feature that I think that are sub par are as follows:

Rule engine module : The Rules engine screen does not show the Business rules used in our organization accurately. It is not in a state that I can let our business analyst to use it.

ESB exception management: This hasn't evolved much from the ESB portal that is part of BizTalk product. I would like to see different exception reports delivered in email on scheduled basis.

ESB monitoring : This feature is not present in a state that it can be used. I would like to see this evolve in this product.

What business problems are you solving with the product? What benefits have you realized?

Our team is trying to solve following problems using BizTalk 360:

1. BizTalk administration : This is definitely realized. The application is very good.

2. Proactive monitoring : This is definitely realized. Auto healing and email alerts are very good.

3. Monitoring of BizTalk environment by Non-BizTalk operations team : This is definitely realized. Granular security feature allows operations team to access only the sections of product that they are supposed to use.

4. Providing business analyst access to Business rules : This is not there yet. Doesn't accurately represent the business rules. Creates confusion among business analyst using it.

BizTalk360 review by Alex M.
Alex M.
Validated Reviewer
Verified Current User
Review Source

"BizTalk Monitoring Best Practices"

What do you like best?

BizTalk 360 offers our organization insight into the "Black Box" that is our Enterprise Application Integration platform. Running technology-lean, we do not have the resources to constantly monitor our BizTalk system. Once properly configured, BizTalk 360 allows our servers to basically run themselves while alerting administrators and business users alike to potential issues.

What do you dislike?

Older version lacked a bit in the UI department. Since version 8, everything is at your fingertips and displayed in a well laid out fashion. No complaints.

Recommendations to others considering the product

Feel free to kick the tires for yourself but DEFINITELY take advantage of the guided demonstration. While we could never get a useful SCOM monitoring implementation in place (even with the help of 3rd party SCOM resources), we had BizTalk 360 up and running and monitoring our system in less than a week. Money very well spent.

And although we haven't had to use the support features often, responses to tickets are always timely and have always resulted in quick resolution.

What business problems are you solving with the product? What benefits have you realized?

We purchased BizTalk 360 to offer insight into our integration solutions and to get in front of issues before they become problems. Additional benefits beyond the initial solution include a faster, friendlier interface into the BizTalk system as well as the ability to allow end users access to certain areas of the system that allow them to do their jobs more efficiently without tying up IT resources.

BizTalk360 review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Great tool to fill the gaps in the BizTalk Admin Console"

What do you like best?

The dashboard that allow us to have a full real-time view of all our applications is without a doubt a great feature. This allow us to have a quick response time in case of failures.

What do you dislike?

The alerts feature lack a improvement in regards to be able to handle multiple issues in a single alarm. In case multiple applications are wrapped in a single alert, if a specific application triggers the alert, we won't receive subsequent alerts until the first issue is resolved.

Recommendations to others considering the product

Definetelly the tool to use if you need to allow your end-users to manage applications

What business problems are you solving with the product? What benefits have you realized?

Allowing the end users to manage messages instances as well as notify the responsible team about possible issues allow us to be more proactive towards the applications management as well as the auto recovery port status which comes very handy in case of network outages over the weekend not stopping the entire processing until the following week.

BizTalk360 review by Jacob M.
Jacob M.
Validated Reviewer
Verified Current User
Review Source

"Solid BizTalk Monitoring Solution"

What do you like best?

The ability to set thresholds and get alerts when those thresholds are breached is what benefits us most.

What do you dislike?

In the past we have had issues with our dashboard not displaying correctly. However, support has always been helpful and responsive to help correct the problems.

Recommendations to others considering the product

Stop using BizTalk for your integrations. However, continue on with BizTalk360, because they are moving forward, having added support for monitoring of Azure resources.

What business problems are you solving with the product? What benefits have you realized?

Having the dashboard on the wall gives people peace of mind that the BizTalk environment is running well. If for some reason a Host Instance stops, or messages start piling up, we are alerted promptly so we can tend to the problem.

BizTalk360 review by Justin N.
Justin N.
Validated Reviewer
Verified Current User
Review Source

"A must have for a mature BizTalk environment"

What do you like best?

I like how everything I need to view and administer is accessible in one lightweight web portal. The BizTalk Admin Console is slow and clunky. BizTalk360 with its modern looking GUI is pleasing to the eyes and breath of fresh air when compared to the old boring BT Admin Console.

What do you dislike?

Not much that I dislike. The API requires some knowledge of JavaScript, which can be a little tedious if your not familiar with the language.

What business problems are you solving with the product? What benefits have you realized?

Dashboards are key. People are now able to obtain information about an integration without reaching out to Ops team directly.

BizTalk360 review by Omer A.
Omer A.
Validated Reviewer
Verified Current User
Review Source

"BizTalk360 - A must try product for all BizTalk administrators"

What do you like best?

BizTalk360 can monitor everything in an BizTalk environment, I especially like my daily BizTalk environment health check notification that I receive every morning just before leaving to work. I love the the auto-correct feature, it's a real plus that saves you from manually re-starting the service (orchestrations, ports).

The ability to provide other users access to the BizTalk360 environment using the User Access policy feature.

What do you dislike?

There are so many features in BizTalk360 that sometimes one gets a little confused in what's where and how everything is connected to each other but this will eventually fade away.

What business problems are you solving with the product? What benefits have you realized?

It goes without a doubt that you feel a little more secure with BizTalk360, the daily health report, the advanced monitoring and the auto-correct feature provides me with that all needed assurance .

BizTalk360 review by Peter G.
Peter G.
Validated Reviewer
Verified Current User
Review Source

"An autopilot for BizTalk!"

What do you like best?

With BizTalk360, it is much easier to handle issues that occur. From a monitoring standpoint, it works as an autopilot - correcting issues as they occur. For operations, we are able to get our business analysts to self-support some issues, reducing additional work for our BizTalk administrators. We are looking at using the analytics features to do a better job understanding our messaging flow and any patterns that could be helpful to improve performance and/or monitoring.

What do you dislike?

The web user interface is a little unpolished - there are issues when resizing the screen, and overall the web interface has been designed for wider, high-DPI screens, so using it on a small screen can be frustrating.

There are also many undocumented or underdocumented requirements needed to install the product. We have tried to configure the data monitoring features but could not get them to work - this has apparently been fixed in a later update (which we have not had time to install).

Recommendations to others considering the product

It does what it's supposed to do. Features improve with each release, but there are still some occasional defects that seem to slip through. This is just as much of a niche product as BizTalk so it come with a price, but for us it has been worth it.

What business problems are you solving with the product? What benefits have you realized?

Our key business problem was to reduce the involvement of our BizTalk administrators with routine support issues (stopped ports, suspended service instances). We also wanted to utilize the auto-correction feature, which pays for itself every time our database server goes offline.

BizTalk360 review by Himanshu R.
Himanshu R.
Validated Reviewer
Verified Current User
Review Source

"My experience with BizTalk360 is Wowsome!!"

What do you like best?

I have found BizTalk360 as a complete package for monitoring BizTalk products. Following are key features that we like:

1. Data Monitoring

2. Auto Email Alerts

3. Auto Correction of BizTalk Artifacts

4. Support response for this product is always on time.

What do you dislike?

Nothing I dislike about the product but some improvements like as follows:

1. Monitoring of 32 Bit cluster nodes needs to be improved.

2. BizTalk supportive environment are not monitored right now like File Server, Intermediate databases servers.

3. Ease of migration from one BizTalk 360 version to other.

What business problems are you solving with the product? What benefits have you realized?

We are using BizTalk as following Business to Business process in our environment and BizTalk 360 helping us to running up the environment 99.99 %.

1. EFT Payment & Payroll Transfer

2. Application Integration.

3. Asset Management

BizTalk360 review by Martin B.
Martin B.
Validated Reviewer
Verified Current User
Review Source

"Biztalk360 is the best monitoring/operation tool to use with Biztalk"

What do you like best?

The web portal of Biztalk360 let all the users to get a secure access to all what we need from our Biztalk environments just by using a web browser. Also, the monitoring and alerts system is exactly meets our needs. The new auto-correct function is also very appreciated. We are now discovering the data monitoring which is very helpful also... and so on...

What do you dislike?

This product is so powerfull, i think there is always room for improvements and for new features! Since Biztalk360 is used to operate Biztalk, it should assist (more) the user while he operate Biztalk artefacts by displaying the expected state (expected state defined in a selected alert) beside the actual state. This will help the user to operate Biztalk without fear of making a mistake. Also, it will be a great idea to permit a "restart" option on host instance (instead of stop and then start).

Recommendations to others considering the product

Get a trial license and you will see how good this product is! The Biztalk360 team answer every single question and they are listening to their clients for suggestions or new features requested!

What business problems are you solving with the product? What benefits have you realized?

Since we use Biztalk for many critical systems in our company, we are now able to solve problems very quickly with the monitoring and alert tool of Biztalk360. Also, it's easy to log into the web portal, check the alert, check if a knowledge base article exist for the problem and apply the solution by changing state of artefacts or managing some service instances, etc..

BizTalk360 review by Lode D.
Lode D.
Validated Reviewer
Verified Current User
Review Source

"BizTalk360 Review"

What do you like best?

We have a fairly limited usage of BizTalk 360. However we are really impressed with the monitoring, notification and alarm modules. Not having to do manual health checks on systems we expect just to be working has proven to be a great help.

Before using BizTalk 360 all our monitoring was basic SQL Monitoring and an attempt to correctly monitor BizTalk applications via custom WMI queries. This product has significantly lowered our monitoring and development time.

What do you dislike?

Getting started with the BizTalk 360 seemed a bit daunting, with the list of features. At my company we have probably just discovered the tip of the iceberg.

There are probably use cases for this product that we haven't even thought of to monitor.

Recommendations to others considering the product

If you need to quickly and easily set up a system to monitor your BizTalk Environment(s) BizTalk360 is really top notch.

What business problems are you solving with the product? What benefits have you realized?

We had issues with guaranteeing the health of our environment without creating WMI queries, or logging into the servers to perform manual health checks.

Now if something goes down, notifications are automatically sent to the correct people based on the alarms we set, without having to do anything.

BizTalk360 review by Rolando L.
Rolando L.
Validated Reviewer
Verified Current User
Review Source

"BizTalk360 review"

What do you like best?

This product is a collective of functionalities required to monitor, manage and support BizTalk environments not provided by any other product in the market. This is the list of the functionalities I like the most:

Data Monitoring (this is huge)

Governance/Auditing (this product is the only way)

Monitor with Auto Heal capabilities

User Access Security (covering from technical to non-technical users)

There are a lot more functionalities but in general these are that make this tool apart from the rest.

What do you dislike?

The alert model concept is based on Categories count instead of infractions count. This mean if you combine functionalities on a single alert (aka Categories) the alert do not recover until all infractions in the category recover. This do not provide a proper segregation of alerts and to make up for this we will have to create too many Alerts making the system difficult to maintain.

The good news is BizTalk360 team know about this limitations and are working to provide a Monitor by Alert king of solution on the coming versions.

Recommendations to others considering the product

We review several products before setting up for BizTalk360. This is the more complete of all the tools in the market for monitoring BizTalk, but just for BizTalk.

What business problems are you solving with the product? What benefits have you realized?

We acquire the product to fulfill the Monitor requirements but after using the product we realize the capabilities and now is in use for Managing the environment and doing Performance Analysis of the interfaces.

It allow us to expose the environment to other IT groups for defined actions (delegations of responsibilities) and Business for Segregation of Duties.

It allow us to provide Auditing reports and avoid the time consuming of log changes manually on a document.

BizTalk360 review by Steven A.
Steven A.
Validated Reviewer
Review Source

"Fantastic product for montoring our BizTalk environment"

What do you like best?

BizTalk360 allows us to actively monitor all of our BizTalk servers without having to worry about the management overhead. We use the alerting and reporting functionality to ensure all of our servers are working within their tolerances and our BizTalk messages are following through the system.

When seeking support and assistance BizTalk360 have been very proactive in assisting us, whether and upgrade issue or a new feature request we have never been disappointed with the level of service we have received.

Having seen numerous demonstrations of the product prior to implementation and direct contact by the BizTalk specialist at BizTalk360 we were very confident that it was the right product for our needs. I'm sure that we only just scratching the suffice of what the product can do but we will continue to grow our implementation as an when the need arises. I can't commend BizTalk360 enough for such a useful product - definitely something every BizTalk environment should be running!

What do you dislike?

None - each new features makes the product even more valuable to us.

Recommendations to others considering the product

Great product - take a demo and see for yourself.

What business problems are you solving with the product? What benefits have you realized?

Being able to separate development from system support is a key benefit to us. Developers are extremely busy people so being able to provide a central location for supporting the development team was a real benefit to us. The alert functionality is fantastic and enables us to be aware of any server issues which we likely miss if only using the BizTalk admin console.

BizTalk360 review by Srikanth K.
Srikanth K.
Validated Reviewer
Verified Current User
Review Source

"BizTalk360"

What do you like best?

Centralized access to all BizTalk servers in a cluster. Able to control access through AD groups/account, protecting sensitive information which is very critical in a Health care environment. Autocorrect feature of certain critical artifacts

What do you dislike?

Analytics seem to be little clunky, haven't used much as would have liked.

What business problems are you solving with the product? What benefits have you realized?

1. Limiting access to BizTalk servers to the entire support team

2. Eliminate issues with Ports stopping and not knowing about it until later. Love the Autocorrect feature.

BizTalk360 review by Niklas M.
Niklas M.
Validated Reviewer
Verified Current User
Review Source

"BizTalk360 makes our day easier"

What do you like best?

We have tested a number of different monitoring tools and BizTalk360 is the one that requires the minimum of time for a comprehensive monitoring. In addition, you always get fast help when there is something you wonder. We have used BizTalk360 for over three years now and it has been the industry leader from the beginning until now, and it still is.

What do you dislike?

So far I have been missing the possibility to manage BizTalk360 using powershell, to automate disabling alerts during deployment. They have now released a new API part, so I really hope it will meet my expectations.

Recommendations to others considering the product

You should try it and judge for yourself.

What business problems are you solving with the product? What benefits have you realized?

It makes monitoring a lot easier. It is quick and easy to setup new alerts. We also monitor some other applications using BizTalk360.

BizTalk360 review by Lex H.
Lex H.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"BizTalk360 review"

What do you like best?

There are a number of features I like best, like the Graphical Flow, the Monitoring and Notification capabilities and the Analytics capabilities which were introduced in version 8. But the thing about BizTalk360 I like most, is the fact that the organization behind BizTalk360, Kovai Ltd, each and every single time shows how dedicated they are to their product and the customers who are using it on a day to day basis. Their commitment and support is really outstanding!

What do you dislike?

As a BizTalk(360) consultant and BizTalk Administrator I am quite familiar with the BizTalk360 product. So the concept of creating all kind of notifications is nothing special to me. But still I notice that other people find it hard to create these alarms and mappings. As part of the redesign of the user interface in version 8, this has been improved by creating a separate tab page for monitoring and notification purposes.

For less experienced users the amount of functionality of BizTalk360 can be quite overwhelming. Not only BizTalk360 contains all functionality of the tooling you would need to administer and monitor your BizTalk environment, it also adds additional functionality like the new Analytics module, which helps to get insight in the amount of processing which takes place within your BizTalk environment.

BizTalk360 addresses this issue in a number of ways. Amongst others a new menu structure was introduced in version 8. The features are no longer a long list in the menu on your left hand side, but everything is nicely organized in different tab pages and grouped around a couple of themes. Also the fine grained user access policies and the fact that you can turn off non-used features per environment (like BAM Portal, ESB Toolkit, Business Rules Engine etc.), help on minimizing the problem of losing the overview within BizTalk360.

BizTalk360 can be used nicely for analysis in your production environment. But this also counts, maybe even more, for your development and test environment. Unfortunately that would require to purchase extra licenses. It would be great to have a free Developer edition of BizTalk360 when for example you have already acquired licenses for your production and test environment.

Recommendations to others considering the product

Do your BizTalk Administrators a favor and give this product a try! Even when they are less experienced with BizTalk they should be able to work with the product.

What business problems are you solving with the product? What benefits have you realized?

In my day to day use of BizTalk360 I mainly use the product in the areas of Monitoring and Data access. Where possible I try to find new ways to improve the way I am monitoring the BizTalk environments I am responsible for. You can think of monitoring reboots of the BizTalk servers and expiring certificates.

BizTalk360 review by Jon R.
Jon R.
Validated Reviewer
Verified Current User
Review Source

"BizTalk360 is a must"

What do you like best?

You can monitor complex BizTalk environment with one tool. You can automatically restart receives locations when they goes down. You can view all your servers event logs from a single place. Operators don't have to logon on the servers to manage applications.

What do you dislike?

mapping between alarms and applications could be better implemented.

What business problems are you solving with the product? What benefits have you realized?

Operators and business users can manage/view themselve their BizTalk applications from a website instead of having to call the developpers. You can configure alarms and automatic restart of applications when technical issues happen.

BizTalk360 review by Steef-Jan W.
Steef-Jan W.
Validated Reviewer
Verified Current User
Review Source

"The only mature BizTalk focussed monitoring tool available on the market"

What do you like best?

This product comes close to one size fits all BizTalk environment monitoring tool. And since the product evolved and matured it offers more than just monitoring capabilities. It offers views on valuable external sources like BAM databases, and ESB Exception handling, throttling analyzer, altering, audit trails and list continues. As a BizTalk administrator this product provides you all means to keep your critical messaging infrastructure healthy. And you have once UI available i.e. the browser and excellent user experience. You can create your own dashboards or have the business have one at their disposal to provide a quick view if SLA's are being met.

What do you dislike?

As this product mature so does the capabilities it offers. It can be overwhelming, however with the changed pricing model you can select the most valuable version of the product. Training and guidance could be made a bit more visible. There will be course available soon (Pluralsight) and you can request a demo or have access to a trail version. And I would definitely suggest to see a demo first and subsequently try the product first and see how it will fit into your needs. The lack of (network) troubleshoot capabilities is something I hope could be incorporated in a future version.

Recommendations to others considering the product

Assess your requirement for BizTalk operation, monitoring, availability and stability. When you BizTalk environment support business critical process and message exchange with third parties then a reliable product like BizTalk360 or SCOM should be in place. It's important to keep the environment healthy and implement pro-active monitoring strategy instead of reactive. Have alerting, notification and data monitoring in place will provide just that. And a monitoring product like BizTalk360 can provide that!

What business problems are you solving with the product? What benefits have you realized?

A 24/7 critical BizTalk environment will require some form of alerting and notification. And BizTalk360 provides capabilities for it. And the ability to extend the number of notification channels. A clear set of detail information can be obtain through the API. The dash boarding capabilities can provide different views on the environment for different end users or management. Having every bit of information available through just one single product enhances administrators productivity (he/she doesn't have to look into various places)

BizTalk360 review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Strong improvement on the built in toolset"

What do you like best?

- Intuitive interface

- Easy to use monitoring/operations

- Quick support

- Well documented

- API access should overcome most the out-of-the-box shortcomings

What do you dislike?

- The licensing model is restrictive for a large number of development environments

- No out-of-the-box solution for managing multiple environments effectively (no export/import functionality for the configuration)

What business problems are you solving with the product? What benefits have you realized?

Monitoring is the primary reason we purchased BizTalk360. With this product, we will be able to get alerts based on thresholds, and based on non-events. Two big things we cannot do right now.

Operations is a nice bonus, the product should allow our team to save time and effort by automating some operation actions, and by including a knowledge base easily accessible from the problem service instances/events.

BizTalk360 review by Sandro P.
Sandro P.
Validated Reviewer
Verified Current User
Review Source

"BizTalk360 review"

What do you like best?

So many that is difficult to say because the product covers all the most important aspects about supporting the well-being of BizTalk solutions and infrastructure but I will highlight: User Access Security and Governance/Auditing as key fundamental to have; Graphical Message Flow, Dashboards, Data Monitoring and Auto Heal capabilities will provide to the operations teams, even not specialized, a way to support the BizTalk environment.

But I also like to highlight the BizTalk360 team interaction with the BizTalk community and their partners and clients, they are always sensitive to their needs, their suggestions, their feedback to improve... and they make it happen.

What do you dislike?

Difficult question but I think there always be a space to improve... maybe lack of support to PowerShell and better integration with BizTalk Health Monitor (MsgBoxViewer)

Recommendations to others considering the product

You should try it and judge for yourself. There are so many features, I think that the best way to understand the product is to go in the BizTalk360 site that is full of good documentation, or engage with the team because they are very customer focused and always interesting to know what you are thinking.

What business problems are you solving with the product? What benefits have you realized?

Normally the support teams of our clients don’t have BizTalk know-how or strong skills which typically is a challenge for them to manage the BizTalk environments and solutions installed. Because BizTalk 360 is more intuitive (abstracting a great deal of complexity) and safer (User Access Security and governance / Auditing) than the BizTalk Server Tools these will allow them to better support their integration solutions and the environments.

BizTalk360 review by Administrator
Administrator
Validated Reviewer
Review Source

"Good Product but for non-BizTalk users only, long way to mature"

What do you like best?

1. Provides a web based platform and removes the necessity to log-into a PROD environment

2. Access is controlled, provides auditing facility

3. The visual tracking & drill down features are self explanatory and easy to use

4. Removes the dependency on an Admin user to provide simple details (e.g. access to event logs, artifacts etc.)

5. Consolidates everything related to BizTalk in single portal

What do you dislike?

1. Analytics is pretty basic, without a provision to drill down and show what constitutes the graph there is little value it adds.

2. Page rendering is very slow especially the Monitoring/ESB dashboards. If you have large number of monitors configured, these pages can take several minutes to refresh.

3. Alerting features can be improved. For example - BT360 cannot write a event log when a alert is triggered unless sending email is success.

4. Integration to HP OMI/SNOW should be out of the box.

5. Searching criteria are not designed keeping business scenarios in mind. For example there is no way to search the list of ESB Exceptions by selecting a Service Name. Unnecessary intelligence is built in the search criteria, which does nothing but creating confusion. Another example you cannot search by multiple fault codes, range of fault codes etc.

6. Monitoring on the ESB Exception is too high level. There is no way to search by Service Name. No search can be done using context properties where we capture important details like Order Number.

7. Artifact selection section in the Analytics screen is crap. It clearly shows that no appropriate level of UAT done.

8. Search results in Display grids are poorly designed. You cannot expand the screen comfortably without getting annoyed. Each time we had to download the search results.

9. No Import/Export features for Analytics & Operations, If you have 50 dashboards in one environment you will need to recreate in another.

10. Troubleshooting the tool is a nightmare.

11. The support team is very much responsive but lacks the understanding of business problems (it may not be applicable to everyone, could be just our experience)

Overall the product require a good level of inputs from "Real Industry Users".

The Idea behind the product is certainly great and innovative, but a long way to ride before maturing.

Recommendations to others considering the product

Think carefully of what you need from this product, and then evaluate it according to your specific needs.

What business problems are you solving with the product? What benefits have you realized?

To be honest nothing much yet. Hoping in future when our BizTalk Support team grows some members may use it to drill down. We have to carefully plan who should be end users of this tool.

BizTalk360 review by Adam S.
Adam S.
Validated Reviewer
Review Source

"Best possible suite for BizTalk Ops"

What do you like best?

There are many things about BT360 I love. Off the bat the UI is seamless and modern. The monitoring capabilities are so finely tuned there is absolutely no reason to explore other avenues. Offering the ability for custom notification channels brings monitoring and alerting to a whole new level.

System monitoring is great, it gives BizTalk ops team confidence they may not get from not keeping their finger on the pulse of there environment.

I also love keeping they operations layer separated from the application layer. Meaning we don't have any reason to RDP to servers beyond deployments. Everything can be done from the UI which is great to have one place to manage all environments and all facets of BizTalk.

Analytics is usable and appreciate the pattern analyzer.

What do you dislike?

Hard to pick things i dislike enough to call out. THere are quirks here and there, just some functional flow items that raise an eyebrow.

I wish that remedy alerts were sent no matter what type of alert was configured, such as Data Monitoring.

Recommendations to others considering the product

If you have BizTalk and don't have BizTalk 360 you are missing out.

What business problems are you solving with the product? What benefits have you realized?

We have multiple environments and a home grown monitoring solution. Alot of time spent on dev cycles improving the solution. Bringing 360 on board not only removed those dev cycles it essentially replaced all of the features we had, the wish list of features we wanted, and features we didn't know we wanted yet.

BizTalk360 review by Bart S.
Bart S.
Validated Reviewer
Verified Current User
Review Source

"BizTalk360 for the consultant"

What do you like best?

The fact that BizTalk360 is build by BizTalk exerts makes it extremely fun to use by a BizTalk developer. This because the product developers are aware of the most common issues in a BizTalk world. They uses the right terminology and know the topics that are from high importance.

What do you dislike?

Some more work can be done in a license perspective, if you just need that 1 feature in the most expensive tier, you are paying a lot while not using all the capabilities provided.

But if you have a big BizTalk installation using every feature, you need them all anyway.

What business problems are you solving with the product? What benefits have you realized?

automating the first line support is one of our main goals if we are installing BizTalk360 at customers

BizTalk360 review by Oyash S.
Oyash S.
Validated Reviewer
Verified Current User
Review Source

"Best for Monitoring and Administration"

What do you like best?

The web portal of Biztalk360 let all the users get a secure access to all what we need from our Biztalk environments just by using a web browser. Also, the monitoring and alerts system exactly meets our needs.

What do you dislike?

I can´t say that there is something that I dislike.

Recommendations to others considering the product

If you need to quickly and easily set up a system to monitor your BizTalk Environment, you should try it and judge yourself.

What business problems are you solving with the product? What benefits have you realized?

System automating the first line support is one of our main goals if we are installing BizTalk360

BizTalk360 review by Naveed A.
Naveed A.
Validated Reviewer
Verified Current User
Review Source

"Must have tool for all BizTalk Administrators"

What do you like best?

Data Monitoring

Auto start hosts / Auto heal

Monitoring and Alarm

What do you dislike?

If i want to create an alert which contains a combination of different BizTalk applications, i cant do that easily. I have to select each BizTalk application and select the send port. This takes a lot of time. I am an administrator of a BizTalk environment which have 100s of applications and the lack of this feature is

really a big disadvantage of BizTalk360

What business problems are you solving with the product? What benefits have you realized?

We use BizTalk360 to proactively fix issues before the business users report them. I feel BizTalk360 is a must have products for all the BizTalk Administrators.

BizTalk360 review by Gilbert V.
Gilbert V.
Validated Reviewer
Verified Current User
Review Source

"BizTalk360 = unique!"

What do you like best?

Beside the fact the the product is providing a solution you should expect out of the box from Microsoft, it's group of people working on the product is creating a maximum of user experience in Support and feature enhancements!

What do you dislike?

API documentation needs improvement regarding use options and examples.

What business problems are you solving with the product? What benefits have you realized?

We have support teams on 4 Datacenter locations/Hubs divided over all time zones. With BizTalk360's user authorization it's possible to give access to only what they need.

BizTalk360 review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great Admin and Monitoring tool for BizTalk"

What do you like best?

Ability to manage granular access on BizTalk artifacts

Monitoring capabilities

Artifact search

Intuitive user experience

Ability to export and import configurations between environments

What do you dislike?

Some minor UI glitches (like missing horizontal scroll bar while viewing longer lists)

Nice to have contextual help to explore features instantly

Alarm and monitoring set up is not very intuitive initially and need little hands-on to familiarize

Recommendations to others considering the product

Must have tool for any medium to large size BizTalk implementations

What business problems are you solving with the product? What benefits have you realized?

Able to easily manage access to multiple BizTalk environments

Extensive alarm configuration capabilities help us quickly find any Infrastructure or BizTalk related issues

BizTalk360 review by Laurens v.
Laurens v.
Validated Reviewer
Review Source

"BizTalk360 is really a great tool for Operations and Monitoring our BizTalk 2016 envirionment."

What do you like best?

BizTalk360 is helping us doing our daily routine in monitoring BizTalk 2016 environment.

At the moment we are still implementing all available options within BizTalk360. What I do like the best so far is the automated recovery to expected state for BizTalk artifacts and automated handling of BizTalk suspended messages.

What do you dislike?

What I dislike is that only 2 SQL servers can be monitored. We based our BizTalk infrastructure on SQL Always on clusters, so we have a need to monitor 9 SQL servers.

What business problems are you solving with the product? What benefits have you realized?

Following up BizTalk suspended messages, getting alerts, building up Knowledge Base related to suspended messages and events.

BizTalk360 review by Lyle B.
Lyle B.
Validated Reviewer
Verified Current User
Review Source

"Best All-In-One BizTalk Operations/Monitoring/Analytics Tool Available"

What do you like best?

This tool caters to the entire spectrum of users, from novice to expert. With the ability to define dashboards, a BT360 Administrator can not only control access, but also provide up-to-date, easy-to-access relevant information to the user.

What do you dislike?

The inability to manage parties and party agreements, both of which are heavily used within our organization, is a nuisance.

What business problems are you solving with the product? What benefits have you realized?

Getting the correct information to the correct people within a timely manner drove our decision to purchase this product.

BizTalk360 review by Hans K.
Hans K.
Validated Reviewer
Review Source

"BizTalk360 for an overall controlling and monitoring solution"

What do you like best?

Ease of use. In depth information of your BizTalk environment. Excellent monitoring with alarms on BizTalk Artifacts an Operating System services.

What do you dislike?

We would like to add other servers for monitoring with the alarms. This is restricted to 2 extra servers. Extending this restriction to 10 servers would be most appreciated.

Recommendations to others considering the product

Make sure that you map all the alarms you need. You don't have to worrie if ans artifact of your BizTalk environment is not running.

What business problems are you solving with the product? What benefits have you realized?

Control and monitoring of the BizTalk environments. We have left the classic administration console because of the not so granular rights management. Only operator and administrator. In 360 we have the administrator rights wirh only read access. This is exactly what we needed.

BizTalk360 review by Administrator in Banking
Administrator in Banking
Validated Reviewer
Verified Current User
Review Source

"BizTalk 360 REview"

What do you like best?

While we are just beginning our production deployment of BizTalk 360, our POC was very successful in that we were very impressed with the level of detail and integration that BizTalk 360 provides. Having the ability to proactively monitor at the application component level as well as server level is very important to us.

What do you dislike?

Having named administrators as opposed to being able to use Active Directory groups is a disappointment but not something that we scored heavily during our POC

What business problems are you solving with the product? What benefits have you realized?

Again, we are just embarking on our production deployment but BizTalk 360 will play an important part in ensuring that our production BizTalk environments are running properly in order to maintain a positive customer experience for the applications making use of BizTalk.

BizTalk360 review by Simon P.
Simon P.
Validated Reviewer
Verified Current User
Review Source

"The “must have” BizTalk monitoring tool"

What do you like best?

The most important thing is to have all BizTalk environment information monitored in the same place without any complexity.

The other important things are:

The Monitoring Dashboards, the Auto-Correct facility, the Process Monitoring, the Secure SQL Queries, the Throttling Analyzer and many others.

The last but not least thing is to have an always careful BizTalk360 team to help the customers and improve the tool

What do you dislike?

Not so much. Maybe some Help screens will be a good thing with the new V8 version

Recommendations to others considering the product

Try and compare

Read blogs and informe you

What business problems are you solving with the product? What benefits have you realized?

Have a 24/7 centralized monitoring tool. This brings a lot of serenity for all involved actors.

BizTalk360 review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Excelled my expectations! "

What do you like best?

BizTalk 360 is a great program to actually give normal users access to “their” applications, verifying that the application is up and running, and with no suspended messages plus plus. So where you really work close with system owners and feel safe to give them access to “see how it all works” will have great benefits from this program.

What do you dislike?

The UI/UX is kinda lacking what I expected but it is more user friendly than it seems.

Recommendations to others considering the product

The overall impression I got was that the BizTalk360 team have used a lot of time figuring out your most common problems (when it comes to administration) and put it into a user-friendly program.

What business problems are you solving with the product? What benefits have you realized?

We were looking to try a different program. We wanted to view all our apps and the info on them. This was recommended from a friend and we do say it solved our problem.

BizTalk360 review by Consultant
Consultant
Validated Reviewer
Verified Current User
Review Source

"BizTalk monitor"

What do you like best?

BizTalk monitoring feature is the best to work for our organization along with the notification email.The dashboard really helps to identify the related information at a glance.

What do you dislike?

Limited integration availability to monitor third-party tools.

What business problems are you solving with the product? What benefits have you realized?

No need to login to the BizTalk to identify the problem area especially at the time when multiple instances running at a given time. It will give instant fail notification along with the detail.

BizTalk360 review by Daniel T.
Daniel T.
Validated Reviewer
Verified Current User
Review Source

"Most comprehensive BizTalk monitoring solution available!"

What do you like best?

Centralised access to virtually all management functions associated with a BizTalk Server group.

What do you dislike?

Can't think of anything at the moment...

Recommendations to others considering the product

Absolutely must try this. Get assistance from integration consultants like Mexia to demonstrate the full value that this product has to offer

What business problems are you solving with the product? What benefits have you realized?

Our customers find it challenging to manage the BizTalk environments that we install for them. BizTalk360 assists greatly with this, not only by the intuitive tooling and configuration but also by allowing the establishment of alerts when error thresholds are reached.

BizTalk360 review by Christian L.
Christian L.
Validated Reviewer
Review Source

"Nice Tool for working with more than one Team"

What do you like best?

Each Team can filter easily there own messages and take actions on that in a way they want. No one needs to log into the BizTalk System. Every team can handle a teamspezific notificiation plan.

What do you dislike?

the filter cannot be used for custom promoted Properties. You need that if you use the ESB Functionality.

What business problems are you solving with the product? What benefits have you realized?

That every Team can operate and monitor all the incoming Messages for there domain. And we created some kind of Infrastructure Monitoring like CPU and RAM values, because of some problems with our solution at the beginning.

BizTalk360 review by Manu D.
Manu D.
Validated Reviewer
Review Source

"I'm new to BizTalk 360, but would recommend it."

What do you like best?

I like the alarms. It takes away the stress of monitoring your BizTalk environment. Before i started using BizTalk 360 i had a daily routine of checking all Receive ports, host instances and the event log for strange things. Now that's all gone and i can just check my mails and the BizTalk 360 portal.

What do you dislike?

Sometimes it is hard to see which e-mails are truely important. But this can be changed trough configuration i suppose.

What business problems are you solving with the product? What benefits have you realized?

Less BizTalk down time. Better insights in processes that weren't always running smooth.

BizTalk360 review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Monitoring Biztalk best-practise"

What do you like best?

Setting up monitoring is very easy and you really can get into action quickly. Being able to tailor all the alarming based on business users expectations creates confidence in the business users; now Biztalk isn't just a black box any longer. The dashboard in version 8 is opening even more eyes on Biztalk as we are able to visualise integrations for the public outside of the Biztalk team.

What do you dislike?

Of course, during the years we've found things that have needed to be improved. These are often taken care of in the next release. Currently I think the granularity of setting up alarms could be developed a bit. For example, we have a process monitoring alarm on some receive locations with the assumption that the location should be receiving at least one file every hour during the business hours. However, when a holiday occurs mid-week, there are naturally no files processed and 360 triggers an unnecessary alarm.

Recommendations to others considering the product

The easiest way of getting convinced is by trying it yourself! You simply manage to set up your monitoring in a very short time and if not, the 360-team is very dedicated to help you.

What business problems are you solving with the product? What benefits have you realized?

Before running Biztalk360, monitoring of Biztalk was a costly operation. With an inhouse-developed monitoring tool, badly adjusted for Biztalk monitoring, the on-call team didn't really get the clear picture of the situation. Therefore, Biztalk-team was regularly contacted during non-office hours to check the nature of issues, often unnecessarily.

BizTalk360 review by Consultant in Computer Software
Consultant in Computer Software
Validated Reviewer
Review Source

"BizTalk 360 Review"

What do you like best?

One of the biggest problems with integration is that it is often supported by teams who do not have the skills and experience to look after the solutions they are given and few companies really invest in the required training. BizTalk suffers from this problem in many organisations.

With BizTalk 360 you can give protected access to your support team to allow them to undertake the common tasks without risking people "fiddling" when they do not understand a problem which usually leads to making things worse.

I also really like the Data Monitoring feature a lot

What do you dislike?

I would like BizTalk 360 to use an Azure SQL database for its storage so i dont need to set up a custom database as hosting the DB on the BizTalk servers DB server is not the best option. An Azure DB would save me having to use a custom DB server

I think there could also be some ui optimizations in places too which could remove my need to use BizTalk OOB admin console

Recommendations to others considering the product

Engage with the team at BizTalk 360 they are very customer focused and will be interested to hear about the problems you are trying to solve

What business problems are you solving with the product? What benefits have you realized?

The business problem is safe and efficient support of our integration solutions

BizTalk360 review by User in Information Services
User in Information Services
Validated Reviewer
Review Source

"Best Server Monitoring Software"

What do you like best?

the single platform to have total control over your BizTalk Server environments. It provides end-to-end management, monitoring and analytics capabilities.

What do you dislike?

It’s designed for customers who are interested in streamlining their BizTalk Server management like enhanced security, auditing, monitoring, analytics dashboards etc. Means nothing to dislike

Recommendations to others considering the product

It’s a pure cloud based solution, the customer only need to install a small light-weight agent to get started.

What business problems are you solving with the product? What benefits have you realized?

a simple monitoring solution for your BizTalk environments. It covers the absolute basic monitoring requirements of your BizTalk environment.

The focus is on simplicity, ease of configuration and ease of use.

BizTalk360 review by Howard E.
Howard E.
Validated Reviewer
Review Source

"Been working with BizTalk360 since it's inception"

What do you like best?

How easy it is to use.

BizTalk360 provides all the functionality necessary for Administration, Support, Monitoring, and Governance necessary for BizTalk.

What do you dislike?

The current version does not support Healthcare integration, specifically the BizTalk HL7 Accelerator.

Recommendations to others considering the product

If you own or are considering using BizTalk, BizTalk360 is a must.

What business problems are you solving with the product? What benefits have you realized?

Reduces the time to train a BizTalk Administrator. It replaces the BizTalk Administration console, the ESB Portal, and other governance apps

BizTalk360 review by Gary N.
Gary N.
Validated Reviewer
Review Source

"Enables us to deliver on our customer expectations "

What do you like best?

Flexible monitoring , clear reporting.

What do you dislike?

Knowledge of biztalk to effectively implement monitoring.

What business problems are you solving with the product? What benefits have you realized?

Customer service is Enterprise rent-a-cars highest priotiry, so we use tools that help us deliver on customer expectations.

BizTalk360 review by Administrator in Banking
Administrator in Banking
Validated Reviewer
Review Source

"Best BizTalk Management Tool"

What do you like best?

- great design interface

- amazing features to help you with your everyday business

- very good support

- lot of updates (new stuff)

What do you dislike?

- update process (licensing deactivation/activation)

What business problems are you solving with the product? What benefits have you realized?

- BizTalk Monitoring

- Operating BizTalk in an easy way

- Alerting when something is going wrong

BizTalk360 review by User in Education Management
User in Education Management
Validated Reviewer
Review Source

"BIZtalk "

What do you like best?

Great software

no issues

Very easy to use

great service

What do you dislike?

nothing

in the beginning it was hard to get used too

What business problems are you solving with the product? What benefits have you realized?

Easy service for clients

Kate from G2 Crowd

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