What do you like best?
- Excellent user interface, both the ticketing front for the users, and the back office for administrators
- Holistic approach to event management - agenda, speakers, sponsors, attendees - all there and all inter-connected.
- Integration with existing websites
- Easy to use mobile app that enables networking, agenda and much more.
- Contacts management allows you to email attendees by many parameters and target your emails
- Great support by the Bizzabo team
What do you dislike?
It's the best of breed in the market, but there are a few features that I'd like to have (note that they are missing from other events software as well):
- Call for papers facility that will allow speakers to submit talks - and then the event admin can grab the talk into the agenda
- Custom registration form questions that are asked only for the buyer and not each and every user (for example, company name is usually the same for all attendees, it should be asked once, and not for each)
- Payment is sometimes difficult for users, but more because of the payment processor I use, rather than Bizzabo.
Recommendations to others considering the product
If all you need is ticketing - there are many other systems in the market - granted that Bizzabo is the best also at ticketing, but other systems are more flexible on pricing (paying just % of tickets vs. Bizzabo in which there's also a subscription fee)
But if you anyway need a website for the event, an app and email solution - Bizzabo will give you that all-in-one.
What business problems are you solving with the product? What benefits have you realized?
My event, the Mobile Monetization Summit grew quite significantly in recent years, and Bizzabo was just the right platform to allow it to scale gracefully.
The agenda & speakers modules in particular are just brilliant and have taken a lot of the headache associated with updating that info into multiple destinations/screens.
Ticketing was quite smooth with less support tickets opened compared to other systems.
And last but not least, the dashboard and the entire back office is really a well polished eye candy and makes the annoying chores of event management a bit more pleasant...