Blackboard Collaborate

3.9
(59)

Blackboard Collaborate is a dynamic tool that allows learners to be actively engaged virtually, participating in training, gaining new skills and learning from their peers “face-to-face” no matter where they are.

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Blackboard review by Nathan  R.
Nathan R.
Validated Reviewer
Verified Current User
Review Source

"Collaborate has its limitations."

What do you like best?

I enjoy the ability to be able set up one Collaborate room for multiple courses. Additionally, the ability to share content and the white board helps with visuals.

What do you dislike?

My biggest gripe with BB Collaborate is how it is cumbersome if you do not have it in a course shell. I believe that being able to access it freely would allow it to become more efficient. The learning curve for setting up rooms and sessions is a little more steep than I would like. One of biggest hurdles in implementing technology across a college campus is ensuring that it will be easy to learn. Studies show that overly difficult tech can hinder student performance and faculty buy in. Therefore, having a difficult virtual meeting system hurts the overall mission of providing quality online education. If the users are tech saavy, then it usually is not an issue. However, it can be an issue when working with non-traditional students who have not grown up with technology in the "classroom."

Recommendations to others considering the product

Be aware that you this product is best used within the BB LMS for college courses. If you are looking for an external virtual meeting system, then you would be wise to look into something more akin to Zoom or Skype.

What business problems are you solving with the product? What benefits have you realized?

We're using it to help faculty reach out to their students virtually. The big benefit being that it's integrated within Blackboard. Faculty tend to be hesitant of employing tools that exist externally from Blackboard--like Zoom. Since Collaborate is within Blackboard, faculty tend to gravitate toward it a little more easier.

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Blackboard review by User in E-Learning
User in E-Learning
Validated Reviewer
Verified Current User
Review Source

"Professional video chat service"

What do you like best?

I like that Blackboard provides a professional platform with Blackboard Collaborate for instructors and students to voice, video, and type chat. I like that I can add in new students so that I can create groups or meet individually with a student. I also like that it is possible to just voice chat or just type chat since I do not always have the opportunity to video chat with students and many students do not wish to video chat.

What do you dislike?

Similar to Blackboard Learn, I find Blackboard Collaborate a bit difficult to use and not particularly user intuitive. I prefer using the Google Hangouts platform, though a bit less professional, because of how easy to use it is for my classes. However, as a student coming into the class, it is easy to use since they can simply use the four buttons at the bottom for video, voice, and type chatting.

Recommendations to others considering the product

My main suggestion for those using Blackboard Collaborate is for instructors to get familiar with it before using it in a class, as it can be a bit difficult to start off with.

What business problems are you solving with the product? What benefits have you realized?

I am teaching online classes and Blackboard Collaborate is providing a way for me to interact with my students in and out of class. One of the most helpful parts of Blackboard collaborate for me with online classes is the ability to schedule meeting times, meaning I can set "office hours" for students to talk to me via video or type chat.

What Virtual Classroom solution do you use?

Thanks for letting us know!
Blackboard review by User
User
Validated Reviewer
Verified Current User
Review Source

"My Experience with Blackboard Collaborate"

What do you like best?

Very easy to use. A beginner can practically jump in and figure out how to use this platform on their own.

What do you dislike?

I dislike some of the limitations such as not being able to upload and/or play some file types. Our company also experiences many "hiccups" which cause the participants and moderators to get bumped out of Bb and cannot reenter.

Recommendations to others considering the product

Very easy for the users. The curriculum portion seems a bit more difficult to learn how to create initially. Otherwise, a very good platform with many features which allows you to customize it for your needs.

What business problems are you solving with the product? What benefits have you realized?

Blackboard allows the company I work for to delivery e-Learning courses to a large group of people. Many of these people are brand new to e-Learning and not very tech savvy. Blackboard makes it easy for them to access the coursework and live sessions. This eases much of the anxiety they experience with entering into something unfamiliar to them.

Blackboard review by John D.
John D.
Validated Reviewer
Review Source

"Good, but not quite perfect yet"

What do you like best?

Blackboard Collaborate provides an important venue for students who are more introverted but who still want to engage with course content. It allows the deeper thinkers to reveal their advanced observations while serving as a great place for the hesitant learner to develop their responses to instruction.

What do you dislike?

Sometimes the text boxes and other dialogue components within Blackboard Collaborate can malfunction. The student or participant will be typing, video-chatting, or recording, and the box they were using will simply disappear from view. This could be a problem with hardware rather than Collaborate, but in our experience, it has happened frequently.

Recommendations to others considering the product

Be aware of its benefits and its potential drawbacks.. Blackboard Collaborate can allow students to use the digital tools that they are native to, but it can also create digital conflicts that require monitoring and moderation by the instructor.

What business problems are you solving with the product? What benefits have you realized?

The student who might not be as engaged in the "live" classroom is made more comfortable by the degree of separation provided by BB Collaborate. Much like the student who fears eye contact being made more comfortable with glasses, BB Collaborate provides an extra "buffer" that allows students to become more authentic and think out their answers.

Blackboard review by Ruth E.
Ruth E.
Validated Reviewer
Review Source

"Decent product for group collaboration"

What do you like best?

It is easy to use and to connect with other members and instructors to view live presentations and each other. Many features to it such as hands up, mute users and share documents with each other. It also records live streaming so that those can't attend or missed the live seminar can catch up by watching the recordings.

What do you dislike?

There is not much to dislike about it. The only thing is you might have to install plug in to be able to use it. There are times we hear echo sounds when someone trying to connect to it. But these are minor issues and the pros overcomes the cons.

Recommendations to others considering the product

This product has a lot of features to it. It is easy to use and can be learn within minutes. Just play around it and you will be fine. The nice thing about it is that the host can record the presentations so that it can be viewed later.

What business problems are you solving with the product? What benefits have you realized?

We are able to connect people where ever they are in the world into one place and interact with each other. We can discuss and show presentations among each other as if we were live in person.

Blackboard review by Liz C.
Liz C.
Validated Reviewer
Verified Current User
Review Source

"It gets the job done. Most of the time."

What do you like best?

I enjoy being able to remotely meet with people.

What do you dislike?

It's clunky, first time users have to download and it is not intuitive at all. Like I said above, it gets the job done, but would not be my first choice as a virtual meeting space.

Recommendations to others considering the product

Again, it gets the job done, but the set up process in extremely clunky. Not only do the first time users have to download and install things, but every time you set up a new room you have to run multiple things and depending on the browser you're using, it hides it, or pops it out to a new window. It's just not user friendly.

What business problems are you solving with the product? What benefits have you realized?

We have faculty who use it for office hours, class presentations, online help sessions.

Blackboard review by Kingsley S.
Kingsley S.
Validated Reviewer
Review Source

"Decent Platform for universities"

What do you like best?

Easy access to courses and course materials

ease of use.

user friendly.

collaboration with professors and share documentations.

Access to content collection .

Can see professor live during lesson times.

Can communicate with professor using inbuilt audio features. Can raise hands to ask question using the raise hand feature.

What do you dislike?

the layout could be better and eye catching. Too many sub \-sections within the layout. Needs constant updating. No access to other university resources

Recommendations to others considering the product

Might be difficult to use at first but play around with it and it will become natural. Ensure you have strong wifi or wired connection so that there is no buffering during lesson times. In addition, have a good headset or computer speaker.

What business problems are you solving with the product? What benefits have you realized?

Collaborating with professors on classes i registered for. The benefits i gained were face to face screen feature of blackboard collaboration. In addition seeing course materials etc

Blackboard review by User
User
Validated Reviewer
Verified Current User
Review Source

"a great way to train as a group virtually"

What do you like best?

It's easy to use. i love that we can choose if we want to do video or voice. you can also mark up a blank screen to use it as a blackboard and exchange in groups. It comes in handy during classes.

What do you dislike?

if the trainer went on video there was a lot of lag. overall it's a good program it did it's job. I don't really have any complaints.

Recommendations to others considering the product

I feel it has been a much better tool than others we've used in the past. Very easy to use and works well in general.

What business problems are you solving with the product? What benefits have you realized?

it allows a large number of new hires to get trained across the country at the same time.

Blackboard review by Jason D. W.
Jason D. W.
Validated Reviewer
Verified Current User
Review Source

"Blackboard collaborate great for PD online sessions."

What do you like best?

We use Blackboard collaborate for our online professional development sessions. The ability to have one designated meeting link makes it easy for us to offer varied sessions but only one link. We can share the link easily via emails or flyers. If a person lost the link we have it posted on our website and they can access it very easily. The phone in part is also great for those that do not have a built in mic to their laptop. The ability to record, save and share sessions is a great feature also. It is pretty intuitive to use and very little learning curve. I highly recommend it.

What do you dislike?

That our version it tied to a closed Blackboard course. We have an open source course for their professional leaning community that cannot be ties into collaborate. We still can use it and share links but it is a hang up having to maintain two "courses".

Recommendations to others considering the product

It is a very good web based conferencing software that does not require any downloads to use.

What business problems are you solving with the product? What benefits have you realized?

The ability to have one designated link has allowed us to streamline our sessions. Previous software each session had its own link and this lead to some logistical nightmares.

Blackboard review by Robert C.
Robert C.
Validated Reviewer
Verified Current User
Review Source

"Solid web conferencing platform"

What do you like best?

The 12.6 version has all the features you expect in web conferencing (and many you'll never know are there). It is scalable to many users without experiencing any performance issues. The VoIP, app sharing, chat are easy to use and the file sharing, chat, and participants are all visible in the recordings.

What do you dislike?

The web-based SAS system is very challenging (12.6 version). It requires Java which is not that easy to use with the Mac OS. The software requires Java so if you are in managed environment users will need to have someone update Java. If you move over to the Blackboard Ultra (web-based conferencing) it simplifies the user experience but lacks some of the features in the 12.6 version (no breakout rooms, chat and participant list not visible in recordings, etc.).

Recommendations to others considering the product

Providing a web-based system (Ultra) is a way for them to improve versus competitors that were offering web-based versions of the software. We really like the LTI integration with our LMS (Canvas). This helps to validate the user profile and is a major upgrade over user, session, and recording management that is currently in the SAS interface.

What business problems are you solving with the product? What benefits have you realized?

Providing live direct instruction for student blended and online courses as well as just in time support. We also leverage web conferencing for professional learning and district-wide meetings. Schools have also brought in other school sites and community resources into the classroom through the web conference. We are able to increase the availability of instructors outside of the school day, increase peer-to-peer collaboration and reduce travel time and costs associated with meetings.

Blackboard review by Administrator in Education Management
Administrator in Education Management
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Review Source

"Long time, satisfied BB customer"

What do you like best?

I love the integration of Blackboard products for our K-12 school district. It's easy to send messages through a variety of mediums with a simply click. As a one-person shop, it saves time and effort.

What do you dislike?

As BB has continued to buy up other products on the market, they need to ensure they are delivering the best in customer support for all of those products. Sometimes, it's been difficult to get a timely answer on more complex questions.

Recommendations to others considering the product

I would highly recommend BB and it's line of products to any school PR practitioner. It's been a great product for us and I'm continually impressed with their updates and solutions. They absolutely "get" the demands of multiple audiences and the methods by which to reach them.

What business problems are you solving with the product? What benefits have you realized?

We use BB for all of our mass messaging solutions in schools and as the district on the while. It's user friendly, quick to use, and the day-to-day customer support is spot on. We see BB as a true solution for our mass messaging needs.

Blackboard review by User in Higher Education
User in Higher Education
Validated Reviewer
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"Blackboard Collaborate"

What do you like best?

Ease of interface, ability to connect directly from Blackboard: if you already use the Blackboard platform faithfully, you'll appreciate the ability to be "centralized" and not have to go to multiple platforms.

What do you dislike?

The program seems as though it is still evolving: it has the Blackboard "brand name" that makes it of course appealing to educators, but it does not have all of the sophistication of its competitors.

What business problems are you solving with the product? What benefits have you realized?

In addition to Blackboard's wonderful features like Journals, Self & Peer Assessment, and Discussion Boards, here is a way to have a more authentic interaction with students. The "Join Room" indicator is very clear, which is an improvement upon the above-mentioned tools: I have actually had students submit work late because Blackboard does not have a clear button, for example, to submit a journal: the words "Create Journal" are actually the upload link, but that is not intuitive. Blackboard Collaborate seems to be much more user-friendly!

Blackboard review by Naomi H.
Naomi H.
Validated Reviewer
Review Source

"Great collaborate web conferencing tool"

What do you like best?

This tool makes it very easy to have a fully-engaged audience without being physically present. The many tools and features Collaborate offers help diminish the disconnect that sometimes can appear when performing an online conference or class. It's very easy to use, making it a good option even for people who've never used it before.

What do you dislike?

You must have a strong internet connection for this to work as well as it should. If you live in remote places without a stable internet connection, this might not be the tool for you.

Recommendations to others considering the product

Definitely consider using Blackboard Collaborate Ultra - the interface is beautiful

What business problems are you solving with the product? What benefits have you realized?

I can conduct training with employees across the country using Collaborate, which significantly reduces the expenses of face-to-face training. It allows me to provide more professional development options to employees without spending a lot of money.

Blackboard review by Rachel H.
Rachel H.
Validated Reviewer
Review Source

"An Awesome Product with Multiple Uses"

What do you like best?

I think the best feature about Blackboard Collaborate is that it integrates with email, so you don't have this completely separate entity you have to constantly check for updates on. Blackboard will notify you when you have updates, added assignments, or messages.

What do you dislike?

The live class function can be pretty glitchy at times. Sometimes the PowerPoints uploaded won't work, will stall out, or will work on your end, but not the students'. That can be frustrating when you are managing an entirely online class.

Recommendations to others considering the product

If you plan on using the live component often, you may want to look into other products as well. As far as what other functions Blackboard offers, it's great product.

What business problems are you solving with the product? What benefits have you realized?

Blackboard allows you to put everything in one place. I'm not having to constantly send multiple documents to multiple people. I can upload everything into Blackboard, and everyone can see it.

Blackboard review by Mariann H.
Mariann H.
Validated Reviewer
Verified Current User
Review Source

"Solid Web Conferencing Tool for Teaching & Learning"

What do you like best?

Easy to use. Browser accessible. Streamlined, clean interface.

What do you dislike?

The redesigned Collaborate is missing some essential tools like file sharing, recording a chat transcript, and a private chat option between instructor & student(s).

Recommendations to others considering the product

Consider both the presenter and end user experience. A busy interface is distracting, and more bells & whistles do not equal a better environment. Ask for Bb rep for a roadmap to learn about what's coming. Give feedback often so the platform can improve. Your voice matters!

What business problems are you solving with the product? What benefits have you realized?

We're able to support virtual office hours, virtual tutoring, virtual meetings, virtual guest speakers, and virtual consulting. Collaborate is a snow-day solution when classes are canceled and support faculty who want to pre-record lectures.

Blackboard review by Administrator in E-Learning
Administrator in E-Learning
Validated Reviewer
Verified Current User
Review Source

"Great for education with a few blips"

What do you like best?

I like how I can interact with my students via video, voice, and chat. Blackboard allows for me to block chat for some or all participants, or to open it up to everyone. There are many ways to customize my experience as well as everyone else's.

What do you dislike?

Sometimes, participants struggle to enter sessions. I also do not like that once I load a PowerPoint presentation, I cannot share video I have put into the presentation, but instead I have to use application or web sharing.

What business problems are you solving with the product? What benefits have you realized?

Communicating with participants as well as teaching them to present using BlackBoard.

Blackboard review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great if you want a place to collaborate with classmates"

What do you like best?

I like that it promotes being able to work on group projects in the digital age and it gives the opportunity to join a class if they are online.

What do you dislike?

What makes it difficult is that if you are working on a group project and would like to use the BB collaborate as a platform to meet, only one group from your class can use it. If two groups sign on at the same time, there is no way to separate the chat rooms.

What business problems are you solving with the product? What benefits have you realized?

Creating an Inbound Marketing Strategy for a company.

Blackboard review by User in Telecommunications
User in Telecommunications
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Verified Current User
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"Blackboard collaborate for conference virtual meetings"

What do you like best?

This is an easy to use interface for conference meetings where members are scatted around, even through different time zones.

What do you dislike?

There is not much that i dislike. It allows for participants to 'raise their hand' and also type in the chat box, which some other applications do not have.

Recommendations to others considering the product

Great for people who need to connect over multiple geographies and time zones.

What business problems are you solving with the product? What benefits have you realized?

I work for a teaching company where teachers are located all over canada. when we have monthly meetings, we use blackboard collaborate to connect, over time zones.

Blackboard review by Cailee Anne V.
Cailee Anne V.
Validated Reviewer
Verified Current User
Review Source

"Blackboard learn"

What do you like best?

Good for students to view all courses in an online interactive way

What do you dislike?

A lot of features , and am unsure how to use a lot of them. Professors do not use many of these either

Recommendations to others considering the product

Familiarize yourself with all the features offered

What business problems are you solving with the product? What benefits have you realized?

Using for education. A good way to interact virtually with students

Blackboard review by Kimberly M.
Kimberly M.
Validated Reviewer
Review Source

"Good for classrooms"

What do you like best?

I like being able to connect with my students immediately through Blackboard. I like that they can interact with me and the lesson.

What do you dislike?

The audio set up is tedious. I wish my headset could be connected automatically. I have to complete the audio set up wizard each time I log in.

Recommendations to others considering the product

For conferencing and meetings. Blackboard is ideal.

What business problems are you solving with the product? What benefits have you realized?

It's good for online high school. Teachers are able to meet with the whole class, a small group or individual students. Conferencing with students is much easier in a classroom setting.

Blackboard review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Review Source

"Great Video Service!"

What do you like best?

I like Blackboard Collaborate from both the student and professor side of things. From the student perspective, it makes meeting with professors substaintially more accessible, whether for an online or in person class. As a professor, I enjoyed that all my courses can be on one collaborate room!

What do you dislike?

There is a steep learning curve that is for sure. I needed to have others help me quite a bit. Once you get the hang of it, you definitely can use it with ease but it does take a good amount of time.

Recommendations to others considering the product

Definitely take the time to get very familiar with the platform before commiting to using it 100% especially with students!

What business problems are you solving with the product? What benefits have you realized?

Teaching classes, taking online classes, meeting with students, collaborating

Blackboard review by User in E-Learning
User in E-Learning
Validated Reviewer
Verified Current User
Review Source

"Love this platform for my online course experience! "

What do you like best?

I love being able to teach my graduate course on this platform. Students are able to access my course easily and quickly. We are also able to meet in my virtual classroom on a regular basis and interact virtually. I love being able to access my course and engage with students synchronously and asynchronously.

What do you dislike?

At times when we are in a virtual session there can be glitches including getting kicked out. Additionally, sometimes Blackboard and Java do not work well together. This is frustrating because some Java updates make it difficult to sue Blackboard.

What business problems are you solving with the product? What benefits have you realized?

Having a place to meet with students synchronously and asynchronously is important and I am grateful to do so through our course platform in Blackboard and my virtual classroom. The interaction and engagement levels are high and always improving.

Blackboard review by User in E-Learning
User in E-Learning
Validated Reviewer
Verified Current User
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"Online Teacher in School with BBC Platform"

What do you like best?

I like how user-friendly BBC is. And I really like how it helps to create a truly interactive virtual classroom.

What do you dislike?

I dislike the fact that there is no way to easily create movable parts in presentations ahead of time. There aren't a lot of stock tools available that are helpful either in creating interactive games, quizzes, activities, etc. I have used SmartBoard for creating presentations for my brick and mortar classes in the past, and I love how the SmartBoard utility provides so many different flash-based options for activities - it would be awesome if BBC did the same.

Recommendations to others considering the product

This is the next best thing to live meetings - it moves users away from the awkwardness of teleconferences by allowing them to "see" each other and interact in real and meaningful ways.

What business problems are you solving with the product? What benefits have you realized?

I work in the field of education, so my focus is always on how to best disseminate information to my students and how to provide opportunities for them to master that information. BBC provides a great platform for virtually reaching my students and providing them the information that they need in a setting that enables them to ask questions and interact and learn.

Blackboard review by Lauren C.
Lauren C.
Validated Reviewer
Verified Current User
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"Blackboard Collaborate"

What do you like best?

I work at a university with three campuses. This allows us to have meetings without needing to be in the same town.

What do you dislike?

It is kind of hard to set up and we have some issues with sound.

Recommendations to others considering the product

Perhaps a trial to make sure your school's technology works with this? I know the sound is bad a lot of times, but that could be our speakers and not the program.

What business problems are you solving with the product? What benefits have you realized?

With all of the budget cuts this allows us to cut travel and still visit and meet with co workers.

Blackboard review by Administrator
Administrator
Validated Reviewer
Review Source

"A better Upgrade from their old Rooms"

What do you like best?

Collaborate has grown over the years and is almost to a really reliable product. I like that there is now a browser based version and that you can have breakout rooms! The polls, quizzes, and other functionalities have really improved the product.

What do you dislike?

There are frequent needs to update your system at times to allow for this product to run. If you do not have IT privileges on your machine you might have to work with an IT person at your job. The web based version seems to avoid most of these downfalls.

Recommendations to others considering the product

The solution really depends on the money you have to implement.

What business problems are you solving with the product? What benefits have you realized?

Meeting virtually with many other teachers and being able to conduct quizzes/polls.

Blackboard review by User in Higher Education
User in Higher Education
Validated Reviewer
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"Great way to connect with students and other workers in Higher Educatioin"

What do you like best?

It was easy to hold conferences with others and share websites and documents. Comparable to other programs out on the market, but with the association with Blackboard, it feels more "educational." The software helps to engage online students and make online learning feel more like a real life classroom. With Blackboard Collaborate, it's easy to take learning on the go!

What do you dislike?

Often, the connection would drop and it would take a few minutes for students, or myself, to reconnect to the platform. Moderating questions was often difficult at times, especially if there were multiple questions coming in at once. Most of the issues I encountered were connection related, which is understandable when operating something like this on a college campus with multiple users using the same connection.

Recommendations to others considering the product

I would definitely recommend this for someone looking to engage their online students in a way that makes it feel more like a "classroom." It allows you to see your students and have a real conversation with them in real time. It's a great supplement to traditional lecture too if there's a time you cannot meet in class.

What business problems are you solving with the product? What benefits have you realized?

I used this software to connect with my Peer Mentees in our class when there was an off-week or if there was a week where I felt there wasn't a need to meet face-to-face. This helps me to easily connect with my students and share important information. It also helped to engage them in the topics we were covering (course registration, career exploration, etc.).

Blackboard review by Lynn S.
Lynn S.
Validated Reviewer
Verified Current User
Review Source

"I think BBC is a very useful virtual meeting tool."

What do you like best?

I like that there are multiple modes of communication (voice, chat, writing on white board), that you can show material in so many different manners (white board, app share, etc), and that is pretty easy to download and get going. The ability to record sessions is great, too!

What do you dislike?

I can't think of anything that I dislike or would want to improve.

Recommendations to others considering the product

This product is very easy to use and fulfills all of my needs as a virtual teacher.

What business problems are you solving with the product? What benefits have you realized?

I am teaching high school math students virtually and have realized that I have most of the same capabilities online that I do in a traditional classroom.

Blackboard review by Samantha R.
Samantha R.
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"A good platform for remote collaboration/learning"

What do you like best?

I like the linear design. Once you are accustomed to it Blackboard is simple to navigate and use.

What do you dislike?

It took me a while to get used to the layout. I always felt like I was missing something.

What business problems are you solving with the product? What benefits have you realized?

It's a great space for remote work and (particularly internal) webinars or seminars with engagement or feeback involved. Because of some issues logging in sometimes I'm not sure I'd opt for external webinar/seminar usage.

Blackboard review by User in Higher Education
User in Higher Education
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Verified Current User
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"Good Idea; Poor UI"

What do you like best?

The underlying idea of Bb Collaborate is a useful one, and it offers some helpful features to communicate with students who need more individualized attention or who want to hold group work sessions virtually.

What do you dislike?

Bb Collaborate just isn't intuitive. Whether you've used computers for the past 30 years or past 3 years, you'd still have to have a good deal of training to really get the most out of what it offers.

What business problems are you solving with the product? What benefits have you realized?

Bb Collaborate appears to want to address the personal/interactive opportunities that online learning loses in moving to an asynchronous mode. With Collaborate, though unwieldy, students can view recorded interactions (though recording Skype lessons/group chats via a program like Camtasia) seems easier here than the often laborious setup for Collaborate sessions.

Blackboard review by User in Higher Education
User in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Great Software for Collaborating!"

What do you like best?

I use this software mainly as a participant in national-wide organizational calls. It is so helpful and easy to use. I really enjoy the ability to watch the webinars, participate in surveys in real-time, and review slides alongside the presentation.

What do you dislike?

I'm not sure if the survey icon could be different, but the moderator usually needs to prompt the audience each time to let them know that is the way to participate in the surveys. But other that I don't really have any dislikes with the software. Possibly the overall look could be updated.

What business problems are you solving with the product? What benefits have you realized?

Being able to connect with members across the nation and be in community. The software is mainly used for webinars, so I really enjoy being able to easily use Blackboard Collaborate to join nation-wide conversations.

Blackboard review by Leslie R.
Leslie R.
Validated Reviewer
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"BB Collab"

What do you like best?

Being able to "collaborate" with my students in real-time.

What do you dislike?

Not as user-friendly as a system like zoom.

Recommendations to others considering the product

This is great for collaborating with students, especially graduate/executive level students who are on the go, professional, or have busy schedules. We can have an active discussion without the burden of being in the same place at the same time!

What business problems are you solving with the product? What benefits have you realized?

Connecting in real time no matter where the student/instructor is located.

Blackboard review by User in Higher Education
User in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Blackboard collab review"

What do you like best?

It's used throughout campus so it's the best we've got here at Chico State.

It is easy to use and has a simple layout. It's easy to check classes and be notified when there is an upcoming test or assignment.

What do you dislike?

I work in the IT department on campus. Blackboard has not been helpful with troubleshooting questions. I would like to see a better customer support system with Blackboard Collaborate.

What business problems are you solving with the product? What benefits have you realized?

It's beneficial for teachers to keep all grades and work in one place. I have yet to solve any problems using Blackboard Collaborate.

Blackboard review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Review Source

"Administrator and Student rating of Blackboard Collaborate"

What do you like best?

By being integrated into the LMS, Collaborate allows seamless conferencing between students an instructors. It also removes the need for students to find an agreeable videoconferencing platform.

What do you dislike?

Unfortunately, Collaborate has a number of drawbacks. First, in their attempt to streamline the tool, Blackboard made it too simple. Many of the options originally in the program are now gone. Additionally, because it has to go through Blackboard, Collaborate is laggy and lacks the immediate feeling of programs like Skype.

Recommendations to others considering the product

Avoid it. Look for something not integrated into the Blackboard ecosystem.

What business problems are you solving with the product? What benefits have you realized?

We no longer needed to pay for an external solution (like webex or Connect).

Blackboard review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Sensible Content Management "

What do you like best?

Blackboard is easy to navigate for students and faculty. The menu options are flexible to meet the needs of the class and it is not difficult to upload documents, send email communications and change user roles.

What do you dislike?

The over all look of the site is outdated and messy. It is more functional than aesthetic.

Recommendations to others considering the product

Look at the layout of other content management systems compared to blackboard. Some students find it difficult to navigate.

What business problems are you solving with the product? What benefits have you realized?

We use blackboard as our primary platform to communicate course content for online courses at the university where I work. The benefit is that we have been able to have 100% online programs using this particular software tool.

Blackboard review by Sheri D.
Sheri D.
Validated Reviewer
Verified Current User
Review Source

"Blackboard"

What do you like best?

familiar interface, chat groups and rooms are user friendly

What do you dislike?

there isnt anything i really dislike about bb

What business problems are you solving with the product? What benefits have you realized?

learning space

Blackboard review by Anne H.
Anne H.
Validated Reviewer
Verified Current User
Review Source

"Nice way to teach students virtually."

What do you like best?

All of the interactive tools like the whiteboard tools, chat, mic, polling tools. Helps me see my students' work which is especially important in math class.

What do you dislike?

I wish I could have more cameras on at one time and record in breakout rooms. Breakout rooms seem to be the most difficult part for me to facilitate.

What business problems are you solving with the product? What benefits have you realized?

I'm teaching Geometry to high school students so we work to solve problems based on these standards.

Blackboard review by Kelsy F.
Kelsy F.
Validated Reviewer
Verified Current User
Review Source

"Great presentation tool"

What do you like best?

I like that I have many interactive tools for all pupils who log into my sessions

What do you dislike?

I wish the links within my powerpoint that I upload would be live links for people to click on while in a session.

What business problems are you solving with the product? What benefits have you realized?

I am able to reach many students at one time by being able to have them log in no matter what their location in the United States

Blackboard review by User
User
Validated Reviewer
Review Source

"Great solution for team work!"

What do you like best?

It is a great solution when it comes to share stuff with your team

What do you dislike?

I would like the interface to be a bit better but still I like it

Recommendations to others considering the product

If you need an easy way to share information with your work mates, do video calls and make sure people are your organisation are informed at all times of what is happening. This is your tool

What business problems are you solving with the product? What benefits have you realized?

You can share pics, schedules and all kind of information you want to share with your colleagues

Blackboard review by User in E-Learning
User in E-Learning
Validated Reviewer
Verified Current User
Review Source

"Blackboard Collaborate Review"

What do you like best?

I really like all of the features that BBC offers. I love that the students can interact in so many ways, including the chat box, video, mic, whiteboard tools, etc.

What do you dislike?

I don't like how much BBC crashes when we use it. I get kicked out often, as do my students. Also, sometimes the mic lags, and then it makes me sound like a chipmunk!

What business problems are you solving with the product? What benefits have you realized?

Since I teach at a virtual school, BBC solves a whole world of problems! It's an amazing way for students to interact with their teachers and classmates and simulate a brick and mortar school classroom while working from home.

Blackboard review by User in Outsourcing/Offshoring
User in Outsourcing/Offshoring
Validated Reviewer
Verified Current User
Review Source

"Great to use for meetings"

What do you like best?

I like being able to be in a group, being able to use video chat on there as a group as well.

What do you dislike?

Bugs in the program cause it be to glitchy at times.

What business problems are you solving with the product? What benefits have you realized?

If you need supervisor help, it is a way they can jump in and help.

Blackboard review by Jennifer C.
Jennifer C.
Validated Reviewer
Verified Current User
Review Source

"Everyday Use"

What do you like best?

I like that you can set up your presentation ahead of time and plan it out.

What do you dislike?

Sometimes it freezes - you are in the middle of a presentation with lots of moving parts and it freezes.

Recommendations to others considering the product

It is a great program for virtual conferences.

What business problems are you solving with the product? What benefits have you realized?

Educating our future.

Blackboard review by User in E-Learning
User in E-Learning
Validated Reviewer
Verified Current User
Review Source

"Blackboard Collaborate in Virtual Education"

What do you like best?

It is easy to use and allows for interactivity.

What do you dislike?

I wish it had more options for reaching students (pings, grabbing attention)

Recommendations to others considering the product

It is a very useful and easy software to use. I highly recommend it.

What business problems are you solving with the product? What benefits have you realized?

We are using it to connect with students and communicate with them

Blackboard review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Online courses made easy!"

What do you like best?

The ability to communicate with my online classes in real time and the ability to monitor progress and engagement when not synchronous.

What do you dislike?

Sharing screen while in collaborate can be awkward.

Recommendations to others considering the product

A great tool for online courses...

What business problems are you solving with the product? What benefits have you realized?

Provides an online environment for sharing and engaging online students.

Blackboard review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"Excellent arm of Blackboard "

What do you like best?

Collaborate has been excellent in working with my colleagues, students, in class, taking tests for entrance exams and for webinars. I love the interaction this service provides for online learning and advising.

What do you dislike?

Nothing at the moment. I have had no issues thus far.

What business problems are you solving with the product? What benefits have you realized?

Online learning is booming and this is a reliable way to have a meeting without having to be face to face with students, which makes it easier in all aspects for the student.

Blackboard review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Review Source

"Easy to Use!"

What do you like best?

I love how I can talk to and see coworkers! It makes it super easy to interact, what with, and video chat with other people around the country and around the world!

What do you dislike?

I don’t like the 6-person video chat maximum, but I can live with it given all the other great features!

What business problems are you solving with the product? What benefits have you realized?

It makes it easy to meet with people on the other side of the country, seemlessly.

Blackboard review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Review Source

"I had a good experience using Blackboard collaborate."

What do you like best?

The thing that I liked the most is, that you could collaborate and share information, with teachers and fellow students as well.

What do you dislike?

I dislike that sometimes it is difficult to find things, like which folder a paper or assignment is located in.

Recommendations to others considering the product

I strongly recommend it for everyone.

What business problems are you solving with the product? What benefits have you realized?

It is helping us share stuff without having to be in the same place.

Blackboard review by User in Education Management
User in Education Management
Validated Reviewer
Review Source

"Blackboard Collaborate Review"

What do you like best?

I love that you don't have to go anywhere, you attand a training right from your computer.

What do you dislike?

i dislike it when there is a lot of lag or you lose some of the sound or it freezes in the middle of a session.

Recommendations to others considering the product

great product

What business problems are you solving with the product? What benefits have you realized?

that you can have many people participate in a workshop and not have to leave the comfort of yoyr office.

Blackboard review by Administrator
Administrator
Validated Reviewer
Review Source

"Blackboard, compatible and complete "

What do you like best?

The room can be broken into individual subgroups easily, and there is a main area at the top for distribution. Audio quality is excellent and simultaneous speakers is no issue.

What do you dislike?

There is a delay and often a coupe of downloads to get into the room. It takes a minute to upload slides as well (not instant)

What business problems are you solving with the product? What benefits have you realized?

Competent online classrooms with professional quality

Blackboard review by User in Higher Education
User in Higher Education
Validated Reviewer
Verified Current User
Review Source

"K12 Educator"

What do you like best?

I like the ability to create groups and split them up into breakout rooms.

What do you dislike?

It takes a long time to load once you click the initialization download.

What business problems are you solving with the product? What benefits have you realized?

It is one way to connect and teach students who are at a distance-- sharing and discussing files/assignments is possible.

Blackboard review by User in Professional Training & Coaching
User in Professional Training & Coaching
Validated Reviewer
Review Source

"Great software "

What do you like best?

I like how easy the software is to use. Anytime I have any issues with tech, they’re resolved within a small period of time. Great picture and sound quality running on low mbps.

What do you dislike?

You can’t hear others talk when you’re talking.

What business problems are you solving with the product? What benefits have you realized?

Easy to connect with others that you’re not close to.

Blackboard review by Bernard P. F.
Bernard P. F.
Validated Reviewer
Review Source

"Used BY CCIM On-Line Course"

What do you like best?

Real time interaction with user community

What do you dislike?

N/A. I really have no negative comments with this product.

Recommendations to others considering the product

Appears to be very user friendly for on-line training.

What business problems are you solving with the product? What benefits have you realized?

Real estate training coursework

Blackboard review by User
User
Validated Reviewer
Review Source

"A nice program to use in online classes."

What do you like best?

It allows the students to share using text, videos, screen sharing, etc.

What do you dislike?

The way we have it setup, the administrator has to schedule the use of the sessions.

What business problems are you solving with the product? What benefits have you realized?

We use it to allow for synchronous communication between instructor and students in online classes. It works well.

Blackboard review by User in Education Management
User in Education Management
Validated Reviewer
Review Source

"Fantastic Product "

What do you like best?

I believe the ability to interaction in multiple ways makes Blackboard Collaborate a terrific option of educators, especially educators that need the flexibility of teaching remotely.

What do you dislike?

I wish Blackboard Collaborate had more mobile and tablet options since many students and districts are moving away from traditional PCs.

What business problems are you solving with the product? What benefits have you realized?

Education remotely across the state of Michigan. Blackboard Collaborate had allowed me to effectively education students across the state of Michigan and acquire meaningful feedback to shape their education.

Blackboard review by Consultant in Real Estate
Consultant in Real Estate
Validated Reviewer
Review Source

"Good virtual learning environment "

What do you like best?

Has video and able to talk by clicking the buttons and you can use the same link daily

What do you dislike?

Freezes and audio is choppy sometimes Chat sometimes stops you from typing

What business problems are you solving with the product? What benefits have you realized?

Virtually learning environment and it’s beneficial to share screens

Blackboard review by User in Outsourcing/Offshoring
User in Outsourcing/Offshoring
Validated Reviewer
Review Source

"It’s ok "

What do you like best?

It’s easy to use. And easy to share with others

What do you dislike?

It crashes pretty often and goes off and kicks us out randomly

Recommendations to others considering the product

Make sure you have enough memory in your computer

What business problems are you solving with the product? What benefits have you realized?

Instructing from Home are easy with blackboard

Blackboard review by Lauren T. M.
Lauren T. M.
Validated Reviewer
Review Source

"Decent features, very buggy though"

What do you like best?

Ability to teach online courses live using audio and video

What do you dislike?

Frequent exception errors and freezing while teaching

What business problems are you solving with the product? What benefits have you realized?

Online teaching; students are more engaged

Blackboard review by User
User
Validated Reviewer
Review Source

"Not intuitive"

What do you like best?

It can collaborate via web with multiple people

What do you dislike?

It's not intuitive and it's not user friendly

What business problems are you solving with the product? What benefits have you realized?

I can teach a class online if I can't teach in person

Blackboard review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Review Source

"Blackboard Collaborate Ultra"

What do you like best?

Ease of entry into the system, simplistic layout, accommodate high number of users

What do you dislike?

Instability of the system, lack of features, poor administrative tools

What business problems are you solving with the product? What benefits have you realized?

Live synchronous classes, office hours, group projects, ect.

Blackboard review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"used for school "

What do you like best?

interactive and easy to present using blackboard

What do you dislike?

freezes and goes too slow, skips and sometimes breaks down

What business problems are you solving with the product? What benefits have you realized?

connecting to people remotely

Kate from G2 Crowd

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* We monitor all Blackboard Collaborate reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.