The interface makes it easy for students and teachers to interact as much or as little as they'd like online. Often when using online educational tools, we lose a lot of our conversations from the lack of personification but blackboard makes it easy for students and teachers to customize and give voice to their writing.
The Blackboard interface seems a little outdated, thus making it hard for teachers to understand.
I highly recommend taking a workshop in all that blackboard has to offer. While its full potential can be difficult to see, the benefits are astounding once fully known.
Teaching effective online courses can be a challenge with students having unlimited access to information. However, blackboard makes the experience extremely interactive so we know students are actually engaged in the content and not just breezing through.