BlackLine

BlackLine

(163)
4.3 out of 5 stars

Automates financial close processes to help improve controls for accounting, finance, audit, and compliance staff.

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BlackLine review by <span>James  W.</span>
James W.
Validated Reviewer
Verified Current User
Review Source

"Great Team behind some great software "

What do you like best?

Blackline is a great tool for managing finances and account across the business, it has a number of features that really help save time and makes sure you stay on top of things but for me, the best thing about it is Blacklines commitment to constantly update and develop it to be the best it can be. They are willing to work with you to help you get the most out of the program and the support they provide is excellent. Any problems are resolved incredibly quickly.

My favorite aspect of the actual program is easy it is to access the information you need within it. This has really helped save a lot of time across multiple teams, once you have input the information you can access it again, in the cloud, whenever you need to. This means so much time is saved as access requests are no longer needed and people can gain the information or documents they need for an account they are managing quickly

What do you dislike?

Any issues I have had with the program have been sorted out incredibly quickly, Blackline have been great in developing the product to the point where I have no issues or dislikes at all.

Recommendations to others considering the product

If you are looking to allow teams to complete some of their own accounts and auditing this is a great tool to make sure it is done correctly and quickly.

What business problems are you solving with the product? What benefits have you realized?

We are able to provide a company-wide account finance and audit tool that anyone can use, we can store information and create automated audit on accounts. Saving a lot of time and money.

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BlackLine review by <span>Daniel K.</span>
Daniel K.
Validated Reviewer
Verified Current User
Review Source

"A Great Tool And Even More Powerful Then You May Realize"

What do you like best?

The ability to work with BlackLine to develop a solution that works best for us

What do you dislike?

Nothing that I can really say we dislike

Recommendations to others considering the product

If you are looking for a program that will meet and even exceed your needs BlackLine is it. They are always willing to go the extra mile to make sure they are meeting your needs.

What business problems are you solving with the product? What benefits have you realized?

The ability to have a financial software that allows us to integrate all aspects of our financial reporting process, and make the process more controlled than it previously was. We have realized many benefits using BlackLine from having recons that now actually represent what truly makes up the account balances, to having recons that are now fully "locked down" after they are certified. As well as the ability to post journals directly through BlackLine and attach the journal directly to line items on the recons. BlackLine even worked with us to develop an "outside the box" solution when it came to our journal process for approvals. We have seen a significant pick up in the quality of recs and other aspects of our financial work since coming to BlackLIne

What Financial Close solution do you use?

Thanks for letting us know!
BlackLine review by <span>Susanna M.</span>
Susanna M.
Validated Reviewer
Verified Current User
Review Source

"Continuous Accounting without the paper!"

What do you like best?

One stop shopping package where you can enhance controls while reducing that month end close. BlackLine's central repository provides excellent support for your internal compliance and external auditors. The streamlining of tools available to you and support from BlackLine experts make it an easy decision to transition and join this journey

What do you dislike?

Absolutely nothing! While everyone has a "wish list" or "wish we had that"- BlackLine is online one click away to review and respond quickly to your product needs and feedback.

Recommendations to others considering the product

This tool is State of the Art and worth the investment. The entire month end close and Corp management tools are available in this continuous accounting platform. Reduce your month end close, as we did, from 5-6 days to a 2 day close-

What business problems are you solving with the product? What benefits have you realized?

Centralized desk top procedures- this was important to implement cross training opportunities for our employees. Use of Groupings and auto certification allowed us to reduce our manual reconciliations by 72% globally.

BlackLine review by <span>Ryan B.</span>
Ryan B.
Validated Reviewer
Verified Current User
Review Source

"Recent Implementation Transitioning to the Optimization Phase"

What do you like best?

Blackline is a powerful platform whose administration and implementation is 99% contained within the accounting and finance team. The platform is nimble and very user-friendly. Blackline provides many tools to put the true power into the hands of the users. Efficiency gains become low hanging fruit and new applications of the various tools and modules can be tested and applied constantly.

What do you dislike?

Like any new tool or system, user adoption is the main hurdle, which is only partially in the control of Blackline. There was some opportunity for improvement regarding the group training we put on with the help of our implementation consultant to drive more engagement. Also, like any software, user recommended changes/bug fixes are never implemented fast enough to the production environment.

What business problems are you solving with the product? What benefits have you realized?

We are solving the problem of not having a central repository for account reconciliations as well as corresponding documentation and support. We also now have a central source for close status reporting. We have also creating variance reporting in order to fulfill External Audit requests. Next, we will be trying to reduce the amount of time spent reconciling subledger systems through the use of transaction matching.

BlackLine review by <span>Kevin G.</span>
Kevin G.
Validated Reviewer
Review Source

"Blackline Review"

What do you like best?

Organized, easy to add straight line amortizable items (Prepaids), accruals are a breeze

What do you dislike?

No supporting feature for VARIABLE spend type prepaid. Think of a software subsription that spend each month is based on usage, and varies significantly. There has got to be a way to incorporate that into the platform, outside of the straight line feature, so that each time I can just input the variable spend for the month. Currently, I have to re-create a straight line amortizing schedule, only do the current month amortization, and put all the remaining amortization in the last month so that it will work. This is updated every month, and is quite manual, defeating the purpose of utilizing blackline for that feature.

Recommendations to others considering the product

Get more feedback directly from the customers outside of these surveys - tailor specific version for specific companies so that we better can use the product.

What business problems are you solving with the product? What benefits have you realized?

Lack of variable prepaid amortization support. Inability to delete an imported account once imported (say if we accidentally imported an account, instead of being able to delete, we have to set that account reconciliation to a frequency of "Never".

BlackLine review by <span>Pablo B.</span>
Pablo B.
Validated Reviewer
Verified Current User
Review Source

"Excellent level of control"

What do you like best?

Finally we have full visibility of all the accounts in the company. We know who is responsible to reconcile each account and ensure that each account has a person assigned to it.

It was a major internal control issue and the auditors had an easy time finding problems, now the audit reports are clean.

What do you dislike?

I wish when approving Tasks, there is a button "Certify and Next", just like the Accounts have.

Recommendations to others considering the product

You need to understanding your internal Accounting structure very well in order to make the transition to BlackLine. The initial learning curve is hard, but once you cross that bridge BlackLine is simple to manage.

What business problems are you solving with the product? What benefits have you realized?

Electronic records is the best and strongest selling point for BlackLine. No more messy paper reconciliations, missing approvals, missing supporting documentation, missing reconciliations altogether.

BlackLine review by <span>Efrain R.</span>
Efrain R.
Validated Reviewer
Verified Current User
Review Source

"Transparency and Automation driven tool "

What do you like best?

Process automation minimizing errors from users. Standardization of reconciliation processes for the entire organization. Visibility and transparency of the financial information to research and report financial data for shareholders and auditors. Blackline allows our internal and external auditors access the reconciliations minimizing emails and requests.

What do you dislike?

Application designed best for Enterprise Resource Planning (ERP). Not having an ERP in place limit the amount of automated processes to be implemented.

Recommendations to others considering the product

Recommended to have an ERP for better results

What business problems are you solving with the product? What benefits have you realized?

Having visibility of the financial data, accountants are able to research and resolve financial errors. Automation minimizing manual intervention from users and saving time. Standardization of the reconciliation process based on the company's policy has been a major improvement in our company.

BlackLine review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Transparency at its finest!"

What do you like best?

We are currently using BlackLine Account Reconciliations and BlackLine Task Manager. Both have allowed our company the opportunity for consistency and transparency. We can more easily determine if our reconciliations and accounts are being maintained consistent with our company policies. As we have users all over the US, it is a great 'one-stop-shop' in verifying the status of all recs and tasks. BlackLine also allows our auditors (both internal and external) view-able access... which saves time all around.

What do you dislike?

It took time to get it set up properly, but that's to be expected of any project of this magnitude

What business problems are you solving with the product? What benefits have you realized?

BlackLine has allowed us to have all account reconciliations in ONE area in one consistent format... In the past, recs were saved all over the network in a variety of formats.

In the past, we would spend much time providing information to our auditors... now it is all viewable to them in BlackLine

BlackLine review by <span>Bradley C.</span>
Bradley C.
Validated Reviewer
Verified Current User
Review Source

"Always in the Know"

What do you like best?

The live time tracking and reporting. Standardization of our recons and ability to hold staff accountable for their tasks. Great repository for one stop shopping of information.

What do you dislike?

The variance rule setups and flexibility.

Recommendations to others considering the product

Go to their conference, drop-ins or user groups. There is a great community to help you determine if this is your best solution. And you don't have to be active to attend these.

What business problems are you solving with the product? What benefits have you realized?

We now can report live time on KPI's on recons and tasks. We've leveraged this for streamlining our close process. Additionally, with auditors having access to reconciliations once certified, we've reduced the number of inquiries and issues during the audit. Our recons are standardized and easily navigable. And all our information is in one space!

BlackLine review by <span>Hannah  N.</span>
Hannah N.
Validated Reviewer
Review Source

"All in one accounts management "

What do you like best?

Blackline is a great tool for managing individual accounts that make up a wider company. With Blackline you can effectively categorize, store and pull reports from financial data different users have input across the business. This is a great tool because it is so easy to use it allows you to put the accountability for reporting on finances back with the team involved, this is made even easier by the fact it is a cloud-based piece of software.

Blackline has saved an incredible amount of time in a number of areas. As departments can now log and access their own accounts i no longer have to deal with access requests or have to chase departments for specific pieces of information, all the information required is available to everyone. It has also saved time as you can easily automate many tasks that would have previously been time-consuming. Creating financial reports is so quick and easy.

What do you dislike?

Once you have created a number of tasks and automation templates it can be hard sifting through all of these, i would be good if there was an option to delete historic tasks or ones that are no longer needed. Apart from this i have not found any issues with the program at all.

Recommendations to others considering the product

For anyone looking to save huge amounts of time and automate time-consuming tasks relating to accounts and finance then this is certainly worth a look in to.

What business problems are you solving with the product? What benefits have you realized?

The main problem we have solved is productivity. We have increased the productivity and massively decreased the resources needed to complete daily financial tasks. Using Blackline has saved so much time and really improved the reports we can provide.

BlackLine review by <span>David S.</span>
David S.
Validated Reviewer
Review Source

"Company-wide benefits"

What do you like best?

Blackline is extremely effective when it comes to managing numerous accounts across our business. The platform has provided us with much greater control over our various accounts, as well as enabling us to focus on specific areas, or zoom out for a wide-scale overview. Accounts can be managed on a team by team basis, which has helped to improve accountability for tasks.

Blackline allows us to use templates for specific tasks, which the platform will also handle large portions of automatically. The savings in time that this has provided have allowed our staff more opportunity to work on other tasks. The knock-on effect is improved efficiency in a number of areas of the company.

What do you dislike?

Initial implementation proved a slight challenge, with some teams taking to the platform more readily than others. Blackline provide a wide array of support avenues and documentation on their website, as well as informative and useful videos and webinar opportunities. However, I do feel that a discussion forum would be very useful for users to discuss less common problems they may have encountered, and allow for the sharing of solutions to these issues

Recommendations to others considering the product

A fantastic platform that has sped up account management within our company, with knock-on benefits for other departments

What business problems are you solving with the product? What benefits have you realized?

Blackline has sped up a lot of accounting tasks, which has in turn improved efficiency through the wider company.

The deep management options have also improved accountability and led to improved team focus.

BlackLine review by <span>Andrew  C.</span>
Andrew C.
Validated Reviewer
Review Source

"Comprehensive"

What do you like best?

Blackline is a brilliant tool for managing a number of accounts across a business. Blackline has allowed me to gain more control over individual teams accounts and finance and I can now see a detailed overview of the company or dial it down to specific areas.

Blackline has saved me massive amounts of time as I can now use templates on tasks I have to complete and blackline will automate a large amount of the work, this has created more time to work on other things and reduced the workload for a number of people through the business. As accounts can now be managed on a team by team basis, there is improved accountability in completing the workload and deadlines are kept to.

What do you dislike?

The implementation of this was not as easy as we would have liked and there was some resistance from teams in adopting this. I think I more comprehensive knowledge portal would really help when people are first getting going with it. Personally, I would prefer to be able to read a document on how to complete a task than have to ask a colleague for help and I think other people would agree and find this useful.

Recommendations to others considering the product

Anyone looking to gain more control over company wide accounts and have a more detailed overview of the finances of a company without spending a large amount of time gaining this should have a look at Blackline

What business problems are you solving with the product? What benefits have you realized?

Blackline has allowed us to automate a number of tasks that would take up a large amount of company time previously, because of this extra resource we now have we are more in control of the company finances and the way accounting is completed across the company.

BlackLine review by <span>Thomas M.</span>
Thomas M.
Validated Reviewer
Review Source

"So Easy!"

What do you like best?

The way you can start a project or report with a user template makes a lot of things so much easier. It has brought a level of automation to creating reports that now means what would have taken a full day to compile can now be done in a matter of minutes. Once you have the correct parameters all you have to do is make sure the right information has been input and create the report. This allows us to create more consistent and accurate reports each month.

The feature of being able to assign users to specific tasks and responsibilities has really helped us stay on top of things. We can see who is in charge of reconciling an account and can view if this task has been completed or not. It brings a higher level of accountability to different teams accounts.

What do you dislike?

I have not found anything that I do not like about BlackLine. It has really changed the way we do things. One improvement would be the ability to delete old set tasks and reports. If you have been using it for a while then there will be things you no longer want and it would help tidy the program up a bit.

Recommendations to others considering the product

Anyone looking to save massive amounts of time when managing lots of different accounts across a company will find this incredibly useful.

What business problems are you solving with the product? What benefits have you realized?

We have saved a massive amount of time since using BlackLine. Departments are now responsible for their accounts and BlackLine makes sure everything is where it needs to be at the right time.

BlackLine review by <span>Ryan  G.</span>
Ryan G.
Validated Reviewer
Review Source

"Forward thinking "

What do you like best?

I have found this to be the most advanced accounting software I have used. Blackline has started to look at this type of software in a different way and started to solve problems modern companies will experience. To start with the transition into a cloud-based format is really helpful and has saved so much time. The ability to set different permissions for different users means that departments can access the information they need without having access to the things they don't need.

What do you dislike?

It takes up so much of our server space when it is being used. The workload it places on it is massive, I realize that it is a comprehensive tool and that a heavy server load is to be expected but I think some work could be done by BlackLine to bring this usage down a bit. As it is a constantly developing program I am sure this will be addressed soon.

Recommendations to others considering the product

This is a great financial tool that is perfect for a company-wide rollout. It is such a big time saver.

What business problems are you solving with the product? What benefits have you realized?

We are able to implement a program company-wide that deals with all our finance management needs. It is a great resource for allowing departments to store and access account information but at the same time is comprehensive enough to manage all our accounts and gather company-wide reports. It has cut down the amount of time it takes to build a report and as a result of this, the teams now get more accurate and regular reporting.

BlackLine review by <span>Michael  S.</span>
Michael S.
Validated Reviewer
Review Source

"Accounts management in the cloud"

What do you like best?

The great thing about BlackLine is the fact that it is a cloud-based platform. This just makes everything so much easier. You can get everything set up so much quicker than using a traditional on-premises program. You do not need to worry about the program being cleared by the IT department and installed on every computer, you can view the information you need where ever you are. The cloud-based platform provides company-wide visibility on your accounts and finances. This makes audits so much easy and saves so much time as you no longer have to deal with document requests.

What do you dislike?

While the program is great and saves so much time, if there is an issue then it takes a while for this to be dealt with. Reported bugs are eventually fixed but I feel as though they could be fixed in a more timely fashion.

Recommendations to others considering the product

Blackline streamlines the accounting process and helps you stay on top of the workload by making everything so much quicker, if you feel you are wasting a lot of time on these tasks then this is a great solution.

What business problems are you solving with the product? What benefits have you realized?

The main benefit of Blackline is the amount of time and resource it has saved us. The visibility we can provide on our accounts means that all departments can access the information they need. The ease in which you can access the platform means that everyone is able to stay on top of the accounts they are in charge of and no time is wasted with people requesting documents and infomation.

BlackLine review by <span>George  A.</span>
George A.
Validated Reviewer
Review Source

"Time Saver "

What do you like best?

I like how much time Blackline can save you. It can save you time in several different ways, it helps you keep on top of your accounts and ensures that you continuously input data instead of waiting until the last minute. The pre-made templates you can load allows you to complete tasks that would usually take hours very quickly. This means we are now able to provide more regular reports on our accounts and the amount of resource needed to do this is much less.

The fact that Blackline is based in the cloud means that we have much more visibility on our accounts than previously, if a department needs a piece of information they are able to access it easily without having to request it. This has given me a lot more time as a large aspect of the job was dealing with access requests.

What do you dislike?

Importing documentation and information from other software is complicated and confusing. In the long run this save a lot of time but the process is difficult.

I have not been able to find a way to delete old account and tasks that i have created, this is not an issue but i would be nice to be able to clean things up and keep it simple.

Recommendations to others considering the product

If you are looking to streamline your accounts department then Blackline will help you save massive amounts of time.

What business problems are you solving with the product? What benefits have you realized?

Using Blackline has save me an incredible amount of time, it has automated a lot of tasks and made it a lot easier for people to access the information they need.

BlackLine review by <span>Yvette L.</span>
Yvette L.
Validated Reviewer
Review Source

"Implementation Consultant"

What do you like best?

The attribute that I like the best about Blackline is the visibility that provides to the organization. The pre-customized standard templates that users can choose from, allows user to automate task that used to take them hours to complete.

What do you dislike?

Honestly, there is really Nothing that I dislike about Blackline. The only thing Blackline does not do is automatically reconcile accounts for the users. Blackline is a total financial solution for organizations. I wish Blackline was around when I was a staff accountant.

Recommendations to others considering the product

If your company is not using Blackline then you are doing a disservice to your organization. Get Blackline and get organized.Blackline offers great customer service and support/implementation staff. The Blackline Conference is very intuitive and interactive.

What business problems are you solving with the product? What benefits have you realized?

Blackline has helped organizations uncover many broken/unresolved issues within their organizations. Assisted with growth for process improvements, ERP system issues, segregation of duties, fraud, aging issues. The biggest business problems that most companies are solving with Blackline is allowing management, auditors, preparer financial visibility.

BlackLine review by <span>Peter N.</span>
Peter N.
Validated Reviewer
Review Source

"Making your accounts easy "

What do you like best?

We are now able to collate all of our accounts in to the one place. Previously we have kept track of accounts using different pieces of software across the buisness and this has wasted time and caused confusion when a company wide audit is needed. Blackline is comprehensive enough for us to use it for all our accounts. This has saved massive amounts of time as now both internal and external auditors can view all the information they need to in one place.

The options Blackline has makes sure we stay organised and keep on top of the information we need to gather, which in turn saves time when an audit needs to take place. It also helps me produce monthly reports quickly, previously this would take up too much resource in a small company but now it can be done so quickly that we can provide partners with reports whenever they are requested.

What do you dislike?

The layout of the program is not very user friendly. When i first started using the program it took a very long time to set up. This is mainly because there are so many input fields and it is so comprehensive but the layout can really slow down your work flow. Now that i have used the program more i have found the process has sped up but getting going with it was difficult.

Recommendations to others considering the product

This is a brilliant and powerful tool for staying organised with your accounts.

What business problems are you solving with the product? What benefits have you realized?

We have been able to collate all our accounts in to one convenient place, this has saved a massive amount of time.

BlackLine review by User
User
Validated Reviewer
Verified Current User
Review Source

"Blackline - Creating Efficiencies"

What do you like best?

Our company implemented Blackline a couple of months ago for reconciliations and are in the process of implementing for Journal Entries. We are already seeing the many efficiencies that Blackline has to offer. Some of our favorite functionalities thus far are the system certified accounts (we were coming from an outdated reconciliation system where we had to click and approve every account, regardless of balance or activity level).

What do you dislike?

The one thing that has been somewhat frustrating is trying to figure out which reconciliation template is best for each account. We want to ensure we are gaining as many efficiencies as possible and I think the template choice is a large part of this. I'm sure this will come with time and getting used to the system.

What business problems are you solving with the product? What benefits have you realized?

We have saved a tremendous amount of time in reviewing/approving account reconciliations. Being able to easily group accounts and review these consolidated accounts together has really cut down on the time it takes to complete monthly reconciliations.

BlackLine review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great Tool, Could use some Tweaks, Always Implement with a Consultant"

What do you like best?

I love having everything in one place- the recon, the journal, the support, and the approvals. It makes research so much simpler and it is so much easier to pull audit support. I am hopeful that we'll implement the matching tool soon as I think it will save us a lot of time and effort.

What do you dislike?

Unlike most software tools, Blackline doesn't present itself as a tool for which you need to hire consultant to help you implement. They explicitly say that you don't have to use a consultant. Well, maybe you don't have to have one, but unless you're already familiar with the tool and it's setup potential setting it up without one is most likely going to lead you to inefficiencies and frustration and you'll end up needing to hire one later to basically redo everything to get the efficiencies you expected.

There are a few clunky spots I would tweak, such as a certify and next feature in the JE module, having BL show the difference between the periods on the recon when a prior period is presented, etc., but these are minor improvements. I also have a lot of trouble finding/building the reports I need to pull the information out of the system, but I suspect this would have been solved by having a consultant help train us during implementation instead of trying to self implement.

Recommendations to others considering the product

Always implement with a consultant that is experienced with BlackLine and your current accounting system.

What business problems are you solving with the product? What benefits have you realized?

We are not perfectly consistent with how we document within Blackline (some users attach spreadsheets instead of building the recon, etc), but we do at least have a centralized place for all of our financial documentation that can be accessed by the group as needed which saves a good bit of back end reporting and audit question time.

BlackLine review by <span>Beth B.</span>
Beth B.
Validated Reviewer
Verified Current User
Review Source

"Bring calm to your close chaos!"

What do you like best?

Consistency and Transparency! Blackline is the platform that can drive more meaningful reconciliations - not roll forwards! Bringing calm from the chaos - 1,000 line close task list that didn't help management see and understand the progress being made. Having the repository for policies and procedures, all in one place is a huge plus.

What do you dislike?

Haven't found something to dislike yet per se. Blackline partners with third party implementation groups - would love to see that team brought in-house for one-stop shopping!

Recommendations to others considering the product

Blackline is focused on user experience. Very logical and user friendly. Truly brings calm to a chaotic close cycle with full visibility - hours and hours of time savings and so much more value added in the reconciliations - a great platform to guide users to creating a more meaningful, value added exercise.

What business problems are you solving with the product? What benefits have you realized?

Shorten the close process. Gain transparency across our global locations. In my previous experience, we realized cleaner, shorter close cycles, and more robust reconciliations. I anticipate the same benefits with this implementation.

BlackLine review by <span>Kelly M.</span>
Kelly M.
Validated Reviewer
Verified Current User
Review Source

"Blackline Review"

What do you like best?

I really like the Account Reconciliation Amortization and Accrual templates because it does the monthly calculations for you instead of having to do it manually every month. The tasks module is great, it carries forward all my tasks and reminds me when something is due. Also, I like how Blackline can pull our data every month and we do not have to wait until the end of the month to load our data.

What do you dislike?

I don't like that you cannot delete a task once it has already been certified at least once.

What business problems are you solving with the product? What benefits have you realized?

It saves us time when doing our account reconciliations and it keeps us on top of all our monthly tasks.

BlackLine review by <span>Kathleen A.</span>
Kathleen A.
Validated Reviewer
Review Source

"BlackLine is a premium accounting software solution "

What do you like best?

I like that BlackLine is user friendly. I also like that BlackLine allows for complete visibility into the account reconciliation process from a management perspective. I like that I can standardize our account reconciliation process globally to ensure compliance with company policy. I also have always experienced great customer service.

What do you dislike?

The system does not fully track all changes being made and allow for reporting on this. For example, when accounts are reassigned, I cannot run a report of these changes and who made these changes. From an audit perspective, this is not ideal. As system administrator, I can make global changes and my boss can't run a report of all changes periodically to monitor. The Account Reconciliation module has come a long way but some of the other modules, such as variance analysis, are not as customizable as I would like.

Recommendations to others considering the product

Honestly, BlackLine is really the clear leader in this space. I invested a lot of time evaluating competitors at my last company prior to selecting BlackLine and it was an easy selection process.

What business problems are you solving with the product? What benefits have you realized?

From a controls standpoint, BlackLine enables management to monitor the account reconciliation process globally and ensure completion before filing our 10Q / 10K. The grouping of accounts and auto-population of the GL balance and standard formats have saved time in reconciliation preparation. We are currently researching other modules and features to get more benefit out of BlackLine.

BlackLine review by <span>CHRIS M.</span>
CHRIS M.
Validated Reviewer
Review Source

"End user for almost 10 years"

What do you like best?

The recon and task dashboards provide good visibility into those close process. Given we are a global organization (100+ countries) it provides clear line of sight into reconciliations and other tasks which allow us to govern the close at remote locations. The tool does an effective job at managed certifications for SOX also and helps make the audit more transparent as our auditors just self serve themselves with requests.

What do you dislike?

There are a good number of reports but sometimes seems as though it would be easier to have one catch all report as opposed to having a variety which provide the same data elements especially with the adjustment reports. Occasionally the refreshing of the list forms requires you to restart which is annoying. Some of our users tend to use just as a data repository as opposed to a rec tool.

Recommendations to others considering the product

The product is easy to use and offers good visibility to govern the close. Bit pricey but worth it as long as you continually look to optimize. Good for large international companies.

What business problems are you solving with the product? What benefits have you realized?

Blackline has been a simple to use tool that has assisted the organization in gaining global visibility into the account rec and close task responsibilities. It has been especially useful in working through a merger of organizations as it is easy to roll them into the existing infrastructure. It has truly helped in alleviating work from staff in dealing with audit as well as SOX documentation.

BlackLine review by <span>Kate W.</span>
Kate W.
Validated Reviewer
Review Source

"Improved Efficiency and Visibility for Month End Close"

What do you like best?

Blackline has enabled us to review and approval journal entries in real time before they are booked in our local ledger. This includes full support for the entry as well, which has improved our process, where journal entries were reviewed with support after they already were posted.

What do you dislike?

We book a lot of journal entries with different transaction and account currencies. Since we do not have the capacity to store the daily FX rates we need in Blackline, we then have to go into our local ledger to get a true conversion rate.

Recommendations to others considering the product

This has saved much time in the reconciliation and journal entry process by reducing the manual steps we were taking. For example, we manually typed in GL balances, and now it feeds directly to Blackline, and will also flag when new accounts are added to the GL. In addition, the journal entry functionality reduces many hours in hand-keying entries and reviewing paper copies of support.

What business problems are you solving with the product? What benefits have you realized?

The biggest benefits we realized are efficiency in booking journal entries. The prior process included hand keying in every journal entry. The journal entry templates, and journal masters will be a huge time-saver.

BlackLine review by Administrator
Administrator
Validated Reviewer
Review Source

"Streamline Your Accounting Close"

What do you like best?

We utilize BlackLine Reconciliations and are in the process of implementing BlackLine Journals. The system is very intuitive and easy to use. It gives us great visibility into the state of close and makes transitions of job responsibilities quite easy (whether they are temporary or permanent).

I am also quite impressed with the BlackLine support team. They are very quick to respond to and resolve any cases logged.

What do you dislike?

The approver view for BlackLine Journals could be improved. We utilize approval thresholds and there is no clear view of which entries are pending approval. The approver must set several filters to get to their list of action items. I am told changes are in the works and will likely come in 2019, but in the interim it causes a bit of frustration for our users.

What business problems are you solving with the product? What benefits have you realized?

Previously we were maintaining paper reconciliations and manual sign-offs showing approval. We now can easily access the reconciliations and determine if they have been approved, by whom, and when. This has been a huge time saver for the audit as our auditors have direct access to view our reconciliations (we no longer spend time copying or emailing support to auditors).

We utilize a connector to our ERP system which automatically loads our ledger balances and notifies a user if a late entry was made to their account. In our previous paper reconciliation process there was no way to know if the ledger balance had changed after you prepared the reconciliation.

BlackLine review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Blackline Rocks"

What do you like best?

We are a global company and I can check the status of our reconciliations anytime it is needed.

What do you dislike?

When a certification checklist is added to a reconciliation is to be followed however one checked box will allow preparer to bypass remaining steps and send reconciliation for review.

Recommendations to others considering the product

Try to use all the tools available from Blackline instead of piecemeal of the implementation of the products. The products drive efficiencies and allow us more time for analytics over wasting time putting together files. Also all the files are contained in a central location and are accessible anytime the are needed along with any support.

What business problems are you solving with the product? What benefits have you realized?

BlackLine is helping the company develop consistency with our account reconciliations. Blackline gives us the time needed to perform analysis of our accounts and drives efficiencies. We can access our information anytime and do not have to wait until our international sites are back to work. Information at your fingertips.

BlackLine review by User
User
Validated Reviewer
Verified Current User
Review Source

"User of BlackLine hoping to be a lover of BlackLine"

What do you like best?

Direct feed from our accounting system of record. All recs in one place.

What do you dislike?

Dashboarding needs improvement (for monitoring at the manager/assistant controller level as well as for preparer/approvers to see the status of their teams) as well as account "Groups". We think there is a lot of benefit to be unlocked in account Groups (as we have many GL accounts and many entities -> ~1600+ accounts to rec each period), but it seems that BlackLine isn't quite there yet to realize these benefits. For example, we have grouped ~60 accounts together to be completed as a single consolidated rec but within all the views these accounts are still displayed blown out as what looks like 60 recs, and not until you click a rec can you see what is grouped. Overall the system feels a bit clunky. I think there is a lot of work to be put in to find efficiencies.

What business problems are you solving with the product? What benefits have you realized?

Getting all our recs done. Benefit is having all recs in one place. Not utilizing variances, and have not optimized tasks.

BlackLine review by User
User
Validated Reviewer
Verified Current User
Review Source

"Makes reconciliations easy to prepare and review. "

What do you like best?

All reconciliations are saved in one location. Balances are easily updated and system tracks incomplete recons and kicks back ones with changes without manual tracking. Easy to prepare and review and can upload any backup documentation that can be viewed by anyone on the team.

What do you dislike?

That you can certify recons out of period order which can then mean decertifying later recons in order to complete a prior period one. You should be required to complete in order to avoid missing a month or potentially having to alter many months to get caught up. I also don't like that you can't dictate which periods outside auditors can view. Once you give them access to an account they have full view into all periods and associated documentation.

What business problems are you solving with the product? What benefits have you realized?

We are currently only using Blackline for reconciliations. But I have used the Task feature before which is very useful.

BlackLine review by <span>Carissa J.</span>
Carissa J.
Validated Reviewer
Verified Current User
Review Source

"Reconciliations, Tasks, & Variance Review"

What do you like best?

This is an incredible and powerful tool for a team. It's helped isolate a lot of potential issues and has really streamlined our accounting month-end close.

What do you dislike?

I dislike that it is a little ambiguous on how to use the tool better. I know the system has a ton of potential but it seems like I have to dig around a lot of ask consultants as to how to optimize our use of Blackline.

Recommendations to others considering the product

Consider what modules your business may need, we purchased all modules but have not had the time to implement fully.

What business problems are you solving with the product? What benefits have you realized?

We are finding key adjustments and it has really targetted our financials towards more accuracy and completeness.

BlackLine review by <span>Alicia A.</span>
Alicia A.
Validated Reviewer
Verified Current User
Review Source

"Valuable tool to organize account reconciliations and tasks"

What do you like best?

We love having one system for all our reconciliations, the sync of our data with NetSuite and the ability to ensure all accounts are reviewed each month.

What do you dislike?

The reporting is limited and the reporting module is not very intuitive to navigate.

Recommendations to others considering the product

Great product for streamlining and organizing the close / reconciliation process.

What business problems are you solving with the product? What benefits have you realized?

Previously we performed all reconciliations in Excel which required a lot of manual preparation and no way to confirm the data in the documents matched the data in our accounting system. We have seen improved efficiency in the entire preparation and review processes each month.

BlackLine review by Administrator in Insurance
Administrator in Insurance
Validated Reviewer
Verified Current User
Review Source

"A vert strong software package"

What do you like best?

I think the variance module has huge potential. We conduct a balance sheet review using the variance module, and we set custom thresholds and when those are breached, users are automatically notified and thier analysis can be submitted quickly.

What do you dislike?

I wish there was more customization options with the variance module. I would like to be able to put together the financial statements using groups, but in order to do that we would need to build in some custom logic to accommodate various accounting treatments that we utilize.

What business problems are you solving with the product? What benefits have you realized?

When we implemented we found holes in our ledger where accounts were not being reconciled by anyone. BlackLine easily highlights gaps in account reconciliation compliance and boosts user accountability by alerting users of items before the due date.

Bringing reconciling online streamlines over90 reporting as well.

BlackLine review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"Great product for close task management and account reconciliations"

What do you like best?

The task management product is wonderful for tracking progress made against the close and also is useful for the audit. It is very helpful for tracking against timelines and ensuring that all dependent tasks are completed in specified order.

What do you dislike?

Having to change hats into different roles (example preparer and reviewer) for account reconciliations instead of having the ability to prepare and approve/review within one function.

Recommendations to others considering the product

Implement as many of their products as possible! It seems like the products really work with each other to improve efficiency so by implementing multiple products at the same time, you will get the most benefit from the product. We are kicking ourselves for not implementing more at first pass.

What business problems are you solving with the product? What benefits have you realized?

Streamlining and monitoring the close process, viewing account reconciliations in one central location from anywhere.

BlackLine review by <span>Katie N.</span>
Katie N.
Validated Reviewer
Verified Current User
Review Source

"Powerful but pricey"

What do you like best?

Blackline is able to knock out all of our reconciliations in record speed. With the right data, there is almost nothing it can't do, and the professional services team is able to assist you in getting your rules effectively mapped out so that they will work every time.

What do you dislike?

Implementation was somewhat slow and hands off which made it a bit more difficult. The system is very rigid and does not allow you to change your import templates without having to redo a significant amount of work but I am sure there is a reason for this.

What business problems are you solving with the product? What benefits have you realized?

We have mass amounts of data that requires a quick reconciliation tool and Blackline has solved this for us (we previously were using a different software that did not meet our needs). We have been given the tools and resources we need to learn how to write our own rules and reiterate our matching logic which has been helpful as our business has evolved over time.

BlackLine review by <span>Lisa M.</span>
Lisa M.
Validated Reviewer
Review Source

"Keep it organized and visible!"

What do you like best?

Being able to work from the cloud from anywhere and the ability to see where everyone stands at any one time - and easily reassign & adjust tasks and other assignments as needed.

What do you dislike?

Need more flexible task settings for annual tasks that occur other than at your annual year-end, or quarterly tasks that fall on non-calendar quarter-ends.

What business problems are you solving with the product? What benefits have you realized?

Managing our closing and audit cycles (and other key activities) in a more automated fashion instead of through Excel, and creating more standard account reconciliations across the team.

BlackLine review by Administrator
Administrator
Validated Reviewer
Review Source

"Boost Efficiency"

What do you like best?

Matching Module saved tons of work hours

What do you dislike?

the Admin Home page and the type-on screen update in Recon view.

Recommendations to others considering the product

If your goal is to increase productivity and efficiency, save time, and gain insight into your Accounting close process so that your accountants focus on what really matters, I will recommend you consider Blackline products as tools that get the job done with easy! Learning curve is obvious but its value for money spent and saved!!!

What business problems are you solving with the product? What benefits have you realized?

Consolidating multiple files with thousands of rows into one for quick and efficient matching followed by reports to gain insight into what matched and what not. The drill-down opportunity that matching module gives that allows seeing what item(s) match off what line item(s) is productively time saving

BlackLine review by <span>Serenity C.</span>
Serenity C.
Validated Reviewer
Verified Current User
Review Source

"Continuous Accounting"

What do you like best?

Blackline works to make the closing and reconciliation process seamless. It is easy to manage, implement and keeps making software ready for the future needs.

What do you dislike?

It would make the software better if the modules all worked together. The matching module doesn't feel into or from the other pieces. The Variance Module still needs some work.

What business problems are you solving with the product? What benefits have you realized?

We have streamlined our Reconciliation and Closing process. We use it with the auditors to make it a clear and open process

BlackLine review by Administrator
Administrator
Validated Reviewer
Review Source

"Blackline is the Benz of all reconciliation tool and month end tool"

What do you like best?

What I like best is how Blackline has revolutionize how reconciliation is done as well as the entire month end processes. I am especially interested in the implementing the match module to further automate the reconciliation process. My goal is to automate the reconciliation process by the end of 2018 to 90% or more.

What do you dislike?

I wish the videos were more detail and targeted. The videos are not detail enough to give users a thorough understanding of what the tool has to offer.

Recommendations to others considering the product

I will most certainly recommend this product to anyone who is looking for a tool that are looking to improve their month end, reconciliation, accounting and SOX control processes. The tool is robust enough to handle just about all accounting functions. This tool will allow your analysis to spend more time analyzing the data which is where the attention should be.

What business problems are you solving with the product? What benefits have you realized?

Timely reconciliation with the incorporation of email notification. One of the benefits that was quickly realized is how easy it is to managed tool. By implementing the matching and the task modules, I am expecting even greater benefits. Also, I am very interested in the SOX control module that Blackline has to offer. However, this will be a 2019 project.

BlackLine review by Internal Consultant in Oil & Energy
Internal Consultant in Oil & Energy
Validated Reviewer
Review Source

"Improve Balance Sheet Quality and reduce Finance Compliance Cost"

What do you like best?

Ability to maintain Balance Sheet integrity

Ease of store of all supporting details in one platform rather than offline emails/excel files

Cloud based solution avoid the need to deploy the tool to the end users in their laptops. This also accelerate the time to deploy the tool to the end users.

Enhanced Reporting features for various levels of the organization.

The commitment on the upgrade and enhancements of the Blackline Software to meet future reporting requirements.

Ease of use of the tool for the end users without extensive training

Large user community of Blackline and the support from the vendor.

What do you dislike?

Initial teething issues to get the configurations done properly and users trained

Additional resources to manage the system administration, maintenance and support (though the benefits are higher than the cost)

Recommendations to others considering the product

Use of standard tools helps to automate the process and reduce the cost of compliance

What business problems are you solving with the product? What benefits have you realized?

Single Platform across the organization to manage Balance Sheet Notes.

A solution that is tightly integrated with SAP/Simple Finance

Cloud based solution that is easier to use for end users

Benefits includes streamlined financial reporting process and standardized balance sheet review and reconciliation process that provides confidence on the quality of the balance sheet to the top management. The audit cost is significantly reduced due to reduction in the time to complete the Audit, thanks to the established Balance Sheet reconciliation process enterprise wide.

BlackLine review by Administrator in Real Estate
Administrator in Real Estate
Validated Reviewer
Review Source

"By far the Best Reconciliation tool in the market"

What do you like best?

Blackline has most engaging user groups, customer service and constantly evolving Reconciliation tool. I like the Altas grid feature, which makes it easy to search and locate relevant records.Blackline has come up with advanced analytics which can be leveraged to derive business insights.Blackline has training videos embedded in the software which is handy.

What do you dislike?

Application program interfaces for major Enterprise Resource Planning tools like Oracle, SAP are not yet available. In the recent blackline user group, blackline reiterated that they will be relasing ready to use API's soon.

Recommendations to others considering the product

Participate in Blackline user groups, community forums, trainings. The more engaged you are the more value you can derive from the software.

What business problems are you solving with the product? What benefits have you realized?

Before Blackline, 7 members in our finance team used to work on Reconciliation for 5 days. Now with Blackline 2 members could do reconciliation effectively in 2 days. It increased our effectiveness and finance users satisfaction. Auditors love the tool too. We could answer auditors questions faster with relevant documentation.

BlackLine review by Executive Sponsor in Retail
Executive Sponsor in Retail
Validated Reviewer
Verified Current User
Review Source

"Outstanding Reconciliation product with fast to implement with quality results."

What do you like best?

Open & direct with the customer on the Recon capabilities. There are ways of reconciling on various levels if this is necessary. Outstanding Reconciliation product with fast to implement with quality results.

What do you dislike?

Standard across all customers which is an oxymoron; it's a good thing as well.

When discovering a bug, it took a while for Blackline to get to acknowledge the problem. Once acknowledge, they are on the problem.

Recommendations to others considering the product

1. Listen closely to Blackline.

2. Start early with your firm processes (Architecture approvals, security / sox approvals / grp purchasing processes etc.)

What business problems are you solving with the product? What benefits have you realized?

We have 40+ systems that are integrated in a legacy system that requires reconciliation. Consistent ease of use. Insecurity easy to configure.

BlackLine review by <span>Juliani K.</span>
Juliani K.
Validated Reviewer
Verified Current User
Review Source

"Efficiency"

What do you like best?

Blackline can do the modification of the data logic as needed.

What do you dislike?

There's a limited featured in Daily Reconciliation

Recommendations to others considering the product

We have been looking for automating reconciliation process. We, currently, have 49 currencies to reconcile on a daily basis. We have been seeing a couple of demo from other vendors but none of them would fit until I found Blackline. Blackline can tailor our specific needs including adding the field to the data sources.

What business problems are you solving with the product? What benefits have you realized?

The efficiency and standardization

BlackLine review by User
User
Validated Reviewer
Review Source

"Great Tool for Account Reconciliations"

What do you like best?

My team reconciles around 600 cash accounts (in many different currencies) and enters the data into Blackline. We love that Blackline converts the currencies systematically. We love that we have been able to go paperless with our account reconciliations. We are able to grant limited access to auditors more easily than before. We print reports every month that list our required adjustments, so we can easily keep track of which reconciling items we need to manually record or follow up on.

What do you dislike?

We are considering taking our relationship to the next level and using Blackline for transaction matching. However, that tool would be quite expensive considering the very large number of transactions we match every month. The cost may be the only thing stopping us from implementing the matching tool.

What business problems are you solving with the product? What benefits have you realized?

My team reconciles around 600 cash accounts (in many different currencies) and enters the data into Blackline. We love that Blackline converts the currencies systematically. We love that we have been able to go paperless with our account reconciliations. We are able to grant limited access to auditors more easily than before. We print reports every month that list our required adjustments, so we can easily keep track of which reconciling items we need to manually record or follow up on.

BlackLine review by <span>Megan K.</span>
Megan K.
Validated Reviewer
Review Source

"Easy system to use for recurring tasks"

What do you like best?

The automated features - less need for manual practices. It lessens the use of excel

What do you dislike?

Using Blackline along with SAP, sometimes it feels like you're repeating steps in both systems. For example, when completing a journal entry in SAP, it sets off workflow, but you also need to certify the task in Blackline so the approver is getting notified twice

Recommendations to others considering the product

Customize the system to your specific needs. There are a lot of different options to choose from.

What business problems are you solving with the product? What benefits have you realized?

Monthly/quarterly/annual tasks are not forgotten. We were previously using excel as our monthly checklist, where things could easily get lost. Now we have our tasks roll over each month automatically

BlackLine review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Easy to use system with no hassle"

What do you like best?

Blackline is easy to use and very straightforward. We have used another software service before Blackline, and it was such a hassle. Switching to Blackline was the company's best decision. In addition, technical support is amazing! They will do their best to help you and usually reply within a day.

What do you dislike?

My only complaint is grouping accounts. It can be a hassle, especially if the cost center has already been certified before we group the accounts.

What business problems are you solving with the product? What benefits have you realized?

As mentioned before, Blackline makes the accounting process much easier and efficient. What benefits us is there are controls already in place in Blackline, which has helped us minimize errors and risks.

BlackLine review by <span>Simon B.</span>
Simon B.
Validated Reviewer
Review Source

"Wonderful Accounting Software."

What do you like best?

Blackline is an incredible piece of software that automates and manages our accounting in a single platform!

It's user friendly and quick to set up. Even someone like myself, who generally prefers a paper trail has been won over by Blackline!

There's no reason not to consider this clever product.

What do you dislike?

Nothing to dislike at all! Everything I can think of is here in the package and easily accessible to boot.

Recommendations to others considering the product

Five stars out of five for Blackline! This one gets my highest recommendation.

What business problems are you solving with the product? What benefits have you realized?

Blackline brings all of our accounting issues into a single, manageable place, improving efficiency and reliability for our company.

BlackLine review by User in Oil & Energy
User in Oil & Energy
Validated Reviewer
Verified Current User
Review Source

"Blackline Is A Simple, User-Friendly Tool"

What do you like best?

Compared to similar programs, BlackLine is very user friendly. We used both the reconciliation and task manager modules for over two years. It allowed us to easily search co-workers/team members reconciliations and tasks and view their documents and attachments, as well as manager approvals. It also includes an very detailed audit history which was great for our evidence of review. Once tasks and reconciliations were approved, we could still go in and add additional documentation (which I found useful) without it being de-certified. We tested the journal entry module but never went live with it - It was also very simple and easy to use. They provide a template, and the template is used to upload into your system. I, personally, enjoyed using this program.

What do you dislike?

It didn't communicate as well with our systems as the program we are using now can.

Recommendations to others considering the product

It's very user-friendly.

What business problems are you solving with the product? What benefits have you realized?

Personally, it allowed me to somewhat streamline my close process and keep track of my tasks. We entered daily tasks, as well as close tasks, to the task manager and I was able to use it as a reminder tool and basically a to-do list. It also helped improve my evidence of review by providing the detailed, timed audit history.

BlackLine review by <span>Jayme F.</span>
Jayme F.
Validated Reviewer
Review Source

"Provides solutions and visibility to accounting function and beyond"

What do you like best?

Blackline has allowed us to have clear responsibilities and deadlines on our account reconciliations. In addition, we have been able to increase the efficiency in several other areas thanks to the other modules offered, included Matching and Task Management. Their integration with SAP makes it even more seamless.

What do you dislike?

That I don't have the time to implement Blackline into other areas of our business.

What business problems are you solving with the product? What benefits have you realized?

Accountability, efficiency, visibility

BlackLine review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Working with external auditors"

What do you like best?

Now that we use Blackline as a Corporation, we gave our external auditors access to view balance sheet recs. They are able to do all their review online more efficiently. And saves us time puting together a long PBC list of items.

What do you dislike?

Users who didn't have great recs prior to Blackline can still complete recs without enough details, but now that we can review recs at a corporate level we can help improve this process.

What business problems are you solving with the product? What benefits have you realized?

Working with external auditors is much more effecient and there is a huge benefit to all the auto-certify rules that we were able to set up.

BlackLine review by Administrator in Computer Games
Administrator in Computer Games
Validated Reviewer
Verified Current User
Review Source

"Blackline has revolutionized our close process"

What do you like best?

We are very happy that all of our reconciliations are out of excel and into a cloud system, that can be shared with our audit teams.

What do you dislike?

I don't dislike anything. The time to user acceptance, is extremely quick.

Recommendations to others considering the product

If you are looking for a simple, easy to use system, and to get out of excel, Blackline is right for you.

What business problems are you solving with the product? What benefits have you realized?

We had all of our reconciliations in excel, which lead to huge workbooks which could not be shared over email, or version issues, where we couldn't track when something had been approved or changed. We wanted to streamline our close process.

BlackLine review by <span>Julissa L.</span>
Julissa L.
Validated Reviewer
Review Source

"Match Away"

What do you like best?

I like the matching module the best. If you set up correctly reconciliations will be done instantly.

What do you dislike?

The lag time during certain times during the day. Also how when you are transitioned to online customer support, they are not aware of your customization.

Recommendations to others considering the product

I highly recommend blackline. It is a great software for reconciliation. I highly suggest that you leverage the matching and consistently revisit the match sets and pass rules to update information.

What business problems are you solving with the product? What benefits have you realized?

Operations issues have been resolved as we have been able to identify payment posting issues under account receivables. We benefit on time efficiency.

BlackLine review by Executive Sponsor in Oil & Energy
Executive Sponsor in Oil & Energy
Validated Reviewer
Review Source

"Pros And Cons Of BlackLine Tasks And Account Recons"

What do you like best?

1) Enable completion status monitoring and tracking of tasks and reconciliations. 2) Automate reminders for late sign offs. 3) Ensure assignments of newly created accounts.

What do you dislike?

1) Interfacing error of one account impacts uploading of others. 2) Backlog of system admin slows down month end close execution.

Recommendations to others considering the product

It may take a relatively long time for BlackLine to implement custom features on your wish list, but the standard package cover most, if not all, of the essentials.

What business problems are you solving with the product? What benefits have you realized?

1) Timely monitoring and tracking of month end close activities and status.

2) Ensure balance sheet reconciliations are updated due to late entries.

BlackLine review by Administrator
Administrator
Validated Reviewer
Review Source

"BlackLine Likes/Dislikes"

What do you like best?

Ability to self-manage; cloud platform; routine updates and program enhancements that are pushed directly by BlackLine; visibility; ease of use; BlackLine U; automation; use of the Sandbox; client service support; Community

What do you dislike?

Sometimes program enhancements do not work as intended and take a long time to deliver what was promised or they are dropped (i.e. BlackLine Bank Connector; Row Level Entity Filtering in Matching; Mobile App); inconsistency across products and imports; communication of important changes is not always direct

Recommendations to others considering the product

None at this time.

What business problems are you solving with the product? What benefits have you realized?

Visibility across entire company in one location. With the cloud-based platform, we have been able to quickly research and respond to various owner and auditor requests. Additionally, the auditor role allows our various auditors across the globe to perform audit procedures without having to travel to numerous physical locations, saving time and money.

BlackLine review by <span>Antoiine  N.</span>
Antoiine N.
Validated Reviewer
Review Source

"Making Basic Better for Reconciliation"

What do you like best?

Great way to keep track of reconciliation. Make its easier to identify what is balance between Blackline and the General Ledger. Easy to track the accounts.

What do you dislike?

I have used Blackline for 4 years and have no dislike. When a software like Blackline makes work more efficient, it is decrease our work time by not having to do a manual log.

Recommendations to others considering the product

It is an easier and more efficient to keep up with Reconciliation instead of doing it manually

What business problems are you solving with the product? What benefits have you realized?

No problem. I like how it does period allocation that helps tie out with the General Ledger

BlackLine review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Most Reliable and Efficient Tool for Modern Accounting"

What do you like best?

We enjoy the efficiency gains associated with using Blackline along with the ability to control the close process without compromising integrity. It works seamlessly with our ERP and this adds to the efficiency aspect as we continue to automate the Accounting cycle.

What do you dislike?

User interface could use more color (rather then black and white).

Recommendations to others considering the product

Spend the most time during implementation with set up. Chart out long term plan for your organization and see how the tools can fit in and then work on the design.

What business problems are you solving with the product? What benefits have you realized?

Close cycle reduced.

Better controls surrounding close.

BlackLine review by <span>Krunal S.</span>
Krunal S.
Validated Reviewer
Review Source

"Lack of support makes Implementation difficult"

What do you like best?

Accounting like the reconciliation process compared to the old software we used.

What do you dislike?

Blackline support is a non existent. They provide little to no documentation, make major changes to their ftp with notifying customers of changes. I'm my year long experience Blackline consultants cant answer even the most basic questions of how their software works or feeds into Oracle.

Recommendations to others considering the product

Unless you have a ton of time to implement without any assistance from Blackline, don't bother. There are other tools out there that work the same and wont be as big a pain to implement.

What business problems are you solving with the product? What benefits have you realized?

Needed a quicker way to do reconciliations with audit trails.

BlackLine review by User
User
Validated Reviewer
Verified Current User
Review Source

"Internal Control Documentation Made Easy"

What do you like best?

Blackline is a SAAS based tool which makes it easy to implement across global teams. Version control issues are eliminated since preparers and reviewers have login and time stamps on exactly what reconciliation or file they're certifying.

What do you dislike?

The interface is not very intuitive and the Help function and documents are not very helpful.

What business problems are you solving with the product? What benefits have you realized?

Proof of internal controls since reconciliations are done in Excel and stored on a shared drive. Financial statement and SOX auditors can access and test the reconciliations and controls.

BlackLine review by User in Utilities
User in Utilities
Validated Reviewer
Verified Current User
Review Source

"Helpful in day to day processes"

What do you like best?

This product shortens the amount of time I spend on daily and weekly reconciliation. Their tech support is also very fast and very helpful.

What do you dislike?

The price seems high for the products our company needs. We do not utilize all that Blackline has to offer due to the size and needs of our company.

What business problems are you solving with the product? What benefits have you realized?

We have a better idea of what is being spent and billed to our customers thanks to Blackline. We are able to track every penny without much hassle.

BlackLine review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Blackline is fantastic!"

What do you like best?

Blackline has a matching module that completely simplified our system-to-system data reconciliations. The accounts and tasks modules also have organized our financial processes and reonciliations.

What do you dislike?

I don't like that when I apply a filter in one screen, the filter remains when I look at different screens, and I need to logout to get rid of it.

Recommendations to others considering the product

Do it! No other company has the same offering.

What business problems are you solving with the product? What benefits have you realized?

Account reconciliations, Tasks, and Matching all organize and expedite various financial processes and controls.

BlackLine review by <span>Kendel  M.</span>
Kendel M.
Validated Reviewer
Review Source

"We recommend Blackline to all of our peers"

What do you like best?

We use it to organize our close process, our journal entries, and our PBC schedules for audit. Internal and External Audit both access it to get what they need after it has been approved internally.

What do you dislike?

We have not had issues that caused us any problems. Would like a bit more flexibility on assigning an annual task to hit once per year, but at different times, not all at year end.

What business problems are you solving with the product? What benefits have you realized?

Chasing down approvals of Reconciliations, PBC, reminding people of deadlines.

BlackLine review by <span>Marcus R.</span>
Marcus R.
Validated Reviewer
Review Source

"BL Recons"

What do you like best?

The software ease of use, i'm able to upload documents. I love that i can view back from month to month.

What do you dislike?

Importing data can be tedious, and time consumsing. Grouping accounts can be tedioud. I don't liike that i have to look for so much data

Recommendations to others considering the product

none

What business problems are you solving with the product? What benefits have you realized?

I'm able to reconcile and tie back GL balance with the ERP systmem. I'm also able to inform accounting team on task that need to be reconciled.

BlackLine review by <span>Diana N.</span>
Diana N.
Validated Reviewer
Review Source

"Love it!"

What do you like best?

Ease of tracking recs' balances and sign offs. Accountability that the tool creates for close checklist and recs.

What do you dislike?

the only thing i noticed is there needs to be a button "certify and next" on tasks, just like in recs. Also, sometimes the system doesnt refresh properly (e.g. to do list), so you have to refresh by re-clicking into it. nothing else.

Recommendations to others considering the product

Well worth the investment

What business problems are you solving with the product? What benefits have you realized?

accountability, accuracy, efficiency of the close process, SOX compliance

BlackLine review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Very smooth and easy to use"

What do you like best?

I like how user friendly it is, even if you aren't familiar with the software it is very easy to pick it up

What do you dislike?

I dislike not being able to use multiple tabs of Blackline open. Sometimes I need to multi task and if I open up more than one it freaks out on me and kicks me out.

What business problems are you solving with the product? What benefits have you realized?

Keeping transparency through the company, it has made it easier for us during tax season.

BlackLine review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Much better than signing Excel printouts!"

What do you like best?

The ease of tracking account reconciliations

What do you dislike?

Can't remove accounts once they have been added, so it can get a little noisy after you have used it for awhile but your business might have changed a bit

Recommendations to others considering the product

It's a great tool. Support is effective and has a nice online community to get answers from other users.

What business problems are you solving with the product? What benefits have you realized?

Timely resolution of account imbalances. Being able to track problem items with the Required Adjustment feature.

BlackLine review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Blackline from 2 perspectives"

What do you like best?

The user experience is great. The ease of use for users has been something people have raved about

What do you dislike?

I wish there were more ways to do across basis grouping. I have instances were I am using the same ledger for multiple reconciliations

Recommendations to others considering the product

Definitely use it. Support is top notch and a quality product.

What business problems are you solving with the product? What benefits have you realized?

We are speeding up our reconciliation process, getting data to end users faster than our manual reconciliations

BlackLine review by User in Food & Beverages
User in Food & Beverages
Validated Reviewer
Review Source

"After only one period of closing on BlackLine I am already very impressed with BlackLine!"

What do you like best?

The tool is very user friendly for uploading supporting detail and JE's. I think we will experience significant time savings from this one function alone for our journal entry postings.

What do you dislike?

So far I haven't encountered any real issue with the product. It has taken very little time to get used to the user interface.

What business problems are you solving with the product? What benefits have you realized?

The primarily business problem we are solving is improved oversight of the controls surrounding journal entry and account reconciliation approvals. The tool will enforce appropriate support and approval documentation and workflow for all account activity going forward. Additional, we have realized improved quality for monitoring GL activity and significant time savings with posting journal entries.

BlackLine review by Administrator
Administrator
Validated Reviewer
Review Source

"Reconciliation Transformation!"

What do you like best?

Blackline took us out of an unorganized world of paper and excel spreadsheets into a streamlined world of electronic sign-offs and reduced storage costs!

What do you dislike?

The reconciliation module that Blackline has is great and relatively intuitive, the rest of the modules we have had a struggle getting started on because they are less intuitive.

What business problems are you solving with the product? What benefits have you realized?

Perfect visibility into our reconciliations and exactly where we are with them. It provides a great platform to allow for explanations on each rec as to what it is doing and who is involved with it so anyone who looks at it can get up to speed on what we are doing as quickly as possible.

BlackLine review by User
User
Validated Reviewer
Review Source

"staff accountant"

What do you like best?

I like that you are able to bring in the foreign currency so that all of the Fx differences are essentially eliminated.

What do you dislike?

Blackline is not user friendly and does not streamline how we process our work. Essentially it is basically requiring double work for our team as we have to rec out all of the transactions in an excel and just update the ending balance within the reconciliation station. In addition, their tools are not user friendly and require a lot of tweeking in order to figure out the best way to utilize their tool.

What business problems are you solving with the product? What benefits have you realized?

Monthly Close Checklist. This has helped us track our one off items.

BlackLine review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Blackline has the best Customer Service"

What do you like best?

They are always quick to answer any questions or concerns I may have. The support team always responds within the same day with suggested solutions to any of my questions.

What do you dislike?

There is really nothing I dislike about Blackline.

What business problems are you solving with the product? What benefits have you realized?

We use reconciliations, tasks and journal approvals. Having everyone's documentation in one place is extremely helpful and has made things a lot easier for our auditors as well.

BlackLine review by Administrator
Administrator
Validated Reviewer
Review Source

"Blackline"

What do you like best?

Blackline has been awesome to work with. Their software has saved a significant amount of time for our monthly reconciliations and customer support has always been extremely helpful

What do you dislike?

The only problem we're having is that FX rates for multi-currency grouped account reconciliations doesn't work. The FX rates are loaded correctly, but then gets blown away for some reason causing us to have to re-load rates.

What business problems are you solving with the product? What benefits have you realized?

We use Blackline for our balance sheet reconciliations. Having the data on the cloud lets our 1200 users access the site from anywhere in the world. This saves a significant amount of time and effort compared to our old process.

BlackLine review by <span>Carrianne C.</span>
Carrianne C.
Validated Reviewer
Verified Current User
Review Source

"Excellent product"

What do you like best?

The way the modules can talk to each other

What do you dislike?

the patience it takes to develop the sys

What business problems are you solving with the product? What benefits have you realized?

Consolidating recons with documented review processes; automating journal entries and workflow for approvals

BlackLine review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great product for preparing and reviewing reconciliations"

What do you like best?

GL balances are imported to Blackline through FTP interface and it reduces manual errors; Matching module helps cut the time that is normally needed for tedious data matching work;

What do you dislike?

The lay out of the unmatched transactions screen - unmatched data has to crumble in the same screen. It will be nice that users can drag them to multiple monitors.

What business problems are you solving with the product? What benefits have you realized?

Reconciliations. Efficiency is the best win.

BlackLine review by <span>Marie S.</span>
Marie S.
Validated Reviewer
Verified Current User
Review Source

"I'm loving it"

What do you like best?

Navigating through my list of GL accounts

What do you dislike?

I have no issues at this time, Blackline is a great tool for reconciling

Recommendations to others considering the product

N/A

What business problems are you solving with the product? What benefits have you realized?

Reconciling GL accounts. Very detailed

BlackLine review by User
User
Validated Reviewer
Review Source
View Original

"While very powerful, UI could be improved"

What do you like best?

The flexibility and power behind Matching. Need to spend a lot of time upfront to build the initial logic, but it is smooth sailing and improving from that point.

What do you dislike?

Simply put, the UI and lack of an Undo button. It is not clear to distinguish between the 6 different import/job pages under System, and Imports can easily be accidentally multiplied, without an easy way to clear. Lack of a System Restore point or Undo functionality leaves risk for data loss.

Recommendations to others considering the product

Spend more of your time during implementation in planning.

What business problems are you solving with the product? What benefits have you realized?

Automation potention, have saved at least 12 hours during MEC, which is significant.

BlackLine review by User
User
Validated Reviewer
Verified Current User
Review Source

"Good automation tool but more hand holding and set up from Blackline would go a long way"

What do you like best?

Able to handle a lot of data and process quickly

External auditors are on board with the tool

What do you dislike?

User interface isn't aesthetically pleasing

We don't use a lot of the features as no one has time to set it up and isn't completely sure how to set things up

What business problems are you solving with the product? What benefits have you realized?

Reconciliations, matching, task list

Saves a lot of time and reduces human input and errors

BlackLine review by Administrator
Administrator
Validated Reviewer
Review Source

"Blackline helps shorten account reconciliation process"

What do you like best?

All of the account reconciliations are in one place. The balances pull automatically from the ERP system.

What do you dislike?

Many of our reconciliations are done in Excel with pivots and other more complex functions. Blackline is not able to support this so we end up doing some recons in Excel and just putting the data into Blackline.

Recommendations to others considering the product

If you have more complex reconciliations be prepared to still use Excel for recons.

What business problems are you solving with the product? What benefits have you realized?

We are not having to do a manual spreadsheet to track which recons are done and gl balances are up to date so there are less issues with wrong balances on recons.

BlackLine review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"BlackLine Administrator Review"

What do you like best?

BlackLine allows for great visibility into all areas of the business.

What do you dislike?

Trying to implement new rules on a "go-forward" basis can sometimes be a bit challenging.

Recommendations to others considering the product

Consider implementing other modules, Accounts, Tasks, Journals, CIM, and Intercompany HUB have been extremely helpful for us.

What business problems are you solving with the product? What benefits have you realized?

We have many decentralized locations that are now able to upload support and additional documentation into a central hub.

BlackLine review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Easy to setup. Clear and concise purpose. Business users love it."

What do you like best?

From an applications manager perspective, the setup and integration was simple and straightforward. User maintenance has also been a breeze*. Appreciate the builtin SSO options. Reporting functions seem strong.

What do you dislike?

Input/output seems unnecessarily restrictive and being unable to delete past users is silly.

What business problems are you solving with the product? What benefits have you realized?

The primary purpose for implementation has been account reconciliations and is expanding to additional modules such as IC transactions.

BlackLine review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great tool for account reconciliations"

What do you like best?

It is very user friendly. It did not take long to learn how to use or teach others how to use the account reconciliation tool.

What do you dislike?

We are currently not set up for auto refreshing GL balances so it is a little more manual of a process.

What business problems are you solving with the product? What benefits have you realized?

We are able to quickly determine any variances in our account balances.

BlackLine review by <span>Rainer S.</span>
Rainer S.
Validated Reviewer
Review Source

"Vast improvement"

What do you like best?

The reconciliation process has been vastly improved form our paper and excel based reconciliations, great r item functionality

What do you dislike?

We are tied to the system admin who decides on our global settings that are not always what the APAC region requires.

What business problems are you solving with the product? What benefits have you realized?

On time reconciliations preparation, risk mitigation, R item reporting, visibility of reconciliation contents for the CFO and Controllers.

BlackLine review by <span>Reginold G.</span>
Reginold G.
Validated Reviewer
Review Source

"Great matching and reconciliation tool"

What do you like best?

That is matches thousand of records with the right passrule. It provide centralized place for monitoring of reconciliations.

What do you dislike?

The one thing i dislike about blackline is that it deletes the ftp files after 5 days.

Recommendations to others considering the product

It helped with my matching and cash reconciliations and is a great tool

What business problems are you solving with the product? What benefits have you realized?

We use blackline for cash reconciliations and subledger reconciliations.

BlackLine review by Administrator
Administrator
Validated Reviewer
Review Source

"Easy to Use & Easy to Support"

What do you like best?

Blackline is a very well designed web tool. Its apparent that a lot of time and consideration has been dedicated to every aspect of the application. The tool is robust enough to satisfy end user, administrative, and auditor needs, alike.

What do you dislike?

It's a bit frustrating that you cannot delete old account strings once they are imported.

What business problems are you solving with the product? What benefits have you realized?

We are using the Account Reconciliation module, and are preparing to implement the Task module in the near future. Our process to reconcile accounts is significantly faster and we have cleaned up our account structure, as a result.

BlackLine review by Administrator in Insurance
Administrator in Insurance
Validated Reviewer
Review Source

"Most flexible design"

What do you like best?

The fact there are a number of different parts of the system that can be used. Many of these can be interrelated including Accounts to tasks, matching, variance, etc.

What do you dislike?

The lack of flexibility around email addresses, especially taking into consideration the team structure is made available in Blackline.

Recommendations to others considering the product

Make sure you have an action plan in place. Devote specific resources to maintain it. Most importantly, never think Blackline is a 'set and forget' system as there are constantly updates being brought into the product from the community.

What business problems are you solving with the product? What benefits have you realized?

Automate Account Reconciliations, ease of administration

BlackLine review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Blackline"

What do you like best?

Using the tool allows us to complete quality reconciliations in a timely manner while using rules based administration.

What do you dislike?

Our users sometimes have difficulties using the filters, also the new enhanced reporting has been causing us problems with our metric reporting.

What business problems are you solving with the product? What benefits have you realized?

having more visibility in the balance sheet accounts, were able to see issues quicker.

BlackLine review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Blackline review"

What do you like best?

It is a good reconciliation tool and it is nice to have an automated solution to see that status of reconciliations.

What do you dislike?

It was obviously developed by a programmer and not an accountant or from a user perspective.

What business problems are you solving with the product? What benefits have you realized?

It centralizes where your reconciliations are housed and it is nice to have it on-line.

BlackLine review by User
User
Validated Reviewer
Review Source

"Using Blackline as an employee"

What do you like best?

That there is an import feature to eliminate some of the manual work.

What do you dislike?

That if administration changes your template, then you are not aware until you log into Blackline. It would be nice to be warned ahead of time.

What business problems are you solving with the product? What benefits have you realized?

Blackline helps reduce paper and easy to see history of the account reconciliation.

BlackLine review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Love the reconciliation module"

What do you like best?

Real time balance update from SAP allows the business to speed up the reconciliation by 5 days.

What do you dislike?

Grouping function requires lots of maintenance work, FX recalculation is not working when accounts from multiple entities are grouped together.

What business problems are you solving with the product? What benefits have you realized?

Timely review and sign off on the account reconciliation, close status and JE posting.

BlackLine review by <span>Brian B.</span>
Brian B.
Validated Reviewer
Review Source

"Reporting, consolidations and close management at Snap Inc."

What do you like best?

-Account reconciliation module

-ability to create groups/teams for reconciliations

-Account rec assignment rules

What do you dislike?

-reporting abilities/dashboarding for close management

-cumbersome admin process for editing task module

What business problems are you solving with the product? What benefits have you realized?

The ability to maintain a central repository for all reconciliations across our international organization has allowed us to improve our close process and become SOX compliant.

BlackLine review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Blackline has helped us improve processes and gain efficiency"

What do you like best?

I love that it's a single storage location for all our reconciliations

What do you dislike?

Changes aren't time delimited. If you change a team or group, it changes it for past records as well.

What business problems are you solving with the product? What benefits have you realized?

Visibility to all reconciliations. Efficiencies - we've been able to reduce headcount through attrition by having Blackline established.

BlackLine review by <span>Carla H.</span>
Carla H.
Validated Reviewer
Review Source

"BlackLine: A review"

What do you like best?

I like the layout and simplicity. It's easy to use. Cloud integration is also welcome and forward thinking.

What do you dislike?

Using SAP is a bit cumbersome and destroys the workflow, slowing down productivity.

Recommendations to others considering the product

I would recommend using this for all your accounting needs!

What business problems are you solving with the product? What benefits have you realized?

Accounting is much easier and quickly acheived.

BlackLine review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Great cloud software"

What do you like best?

I love the simplicity and usability of blackline. IT is a very unique product.

What do you dislike?

Upgrade bugs but that happens with any software I have used. Quick fixes none the less.

Recommendations to others considering the product

I recommend using this software if you don't want a product that is used for one main purpose and not mixed with other functions for other departments.

What business problems are you solving with the product? What benefits have you realized?

Streamlining all reconciliation processes. I have realized there is a major benefit to having a software entirely in the cloud.

BlackLine review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"BlackLine Stinks"

What do you like best?

Not much - the product is very clunky and the support is sub pay

What do you dislike?

Lack of customization abilities - lack of support

Recommendations to others considering the product

Be wary of third party softwares that care more about style, sales, and cool features over substance and quality

What business problems are you solving with the product? What benefits have you realized?

Recons housed in one location

BlackLine review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Only the first steps"

What do you like best?

The visibility and control aspects. Works well with teams in different cities or countries.

What do you dislike?

The search function on the cimmunity boards give alot of dud search results

Recommendations to others considering the product

Need to have the right attitude within existing team to gain full benefits.

What business problems are you solving with the product? What benefits have you realized?

Rec visibility, PBC task list visibility.

BlackLine review by User in Medical Devices
User in Medical Devices
Validated Reviewer
Verified Current User
Review Source

"Blackline - Account Reconciliations "

What do you like best?

I like how efficient and fast this process is once we have reconciled out account and agree with the amount of the variance.

What do you dislike?

I do not like how blackline has updated almost three times in the past year and each time I need someone to teach me the new way to correct the variances.

Recommendations to others considering the product

Get the instructions before trying to use it without any type of experience.

What business problems are you solving with the product? What benefits have you realized?

We are using BlackLine as a comparison to our SAP reports to reconcile accounts on our books.

BlackLine review by User
User
Validated Reviewer
Verified Current User
Review Source

"User Friendly"

What do you like best?

It's very simple and informative. I have used other Reconciling Software and seems as though BL is a better fit

What do you dislike?

That sometimes the attachments are not always easy to delete

What business problems are you solving with the product? What benefits have you realized?

Financial Reporting tools for accuracy - that our management reports seems to be spot on!

BlackLine review by User
User
Validated Reviewer
Review Source

"Cloud-based accounting with sky-high quality"

What do you like best?

Blackline’s Software has proved to be massively beneficial in my place of work. Automation of routine tasks has freed up staff and reduced workload tremendously. Intercompany accounts also work like a dream, and have helped greatly to unify account processes between all members of our trust.

What do you dislike?

System was very different from anything we had previously used, and so required a little getting used to.

What business problems are you solving with the product? What benefits have you realized?

Increasing efficiency and reducing staff workload through automation of mundane tasks. Unifying and centralising accounting within the trust.

BlackLine review by User
User
Validated Reviewer
Verified Current User
Review Source

"The Blackline review process has saved us time in reconciliations & audit review."

What do you like best?

Auditor access that allows both financial & SOX auditors to review our work remotely.

What do you dislike?

I find the menus hard to navigate and find what I'm looking for.

What business problems are you solving with the product? What benefits have you realized?

We moved from paper reconciliations which has saved us about 4 days per month in the close process.

BlackLine review by User
User
Validated Reviewer
Review Source

"Conscise repository for reconcilations and support"

What do you like best?

I like how reconciliations are organized and easily found - complete with attached support. With reconciliations formerly prepared on excel spreadsheets - data wasn't as secure or permanent, nor was it easily accessible to auditors.

What do you dislike?

Some of the screens feel a little clunky - sometimes have to click multiple times for the click to be recognized. I'm not sure we are utilizing 100% of the functionality.

What business problems are you solving with the product? What benefits have you realized?

Reconciliation standards consistently achieved. Easy access to any and all who have an interest in particular information.

BlackLine review by User
User
Validated Reviewer
Verified Current User
Review Source

"Easy to use!"

What do you like best?

I like that the software is very user friendly.

What do you dislike?

I have yet to have a problem with it. We currently are only using reconciliations and task.

What business problems are you solving with the product? What benefits have you realized?

We are solving inefficiencies and are able to spend more time on complex projects instead of "busy work"

BlackLine review by User
User
Validated Reviewer
Verified Current User
Review Source

"The tool is user friendly and allows us visability to our reconciliations globally."

What do you like best?

Ability to review all reconciliations remotely.

What do you dislike?

The annual price increases are high for what we use the tool for.

What business problems are you solving with the product? What benefits have you realized?

Ability to have visibility into the timely completion of our reconciliations globally. Also can remotely review the reconciliations to ensure they are being completed correctly.

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* We monitor all BlackLine reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.