I like the possibility to define an open scenario with network resources. Even if the instrument is not so friendly it has it's own way to manage resources and to implement service catalog with different LANs and equipment
What do you dislike?
BNA is not so easy to implement and some feature should be used through cli or text file.
Recommendations to others considering the product
You must consider to use BNA if you plan to use BMC CLM
What business problems are you solving with the product? What benefits have you realized?
We have implemented CLM service catalog with PaaS implementation based on HA Proxy balancer.
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