It's really easy to use, exports to HTML or PDF, and the really neat feature is having the ability to update screen shots without having to re-draw all the annotations/text. This makes it less painful to keep documentation up to date.
What do you dislike?
I'm not sure how well their collaboration tools work. It seems to be set up to be used by only one author, and all editing files are stored locally on disk.
Recommendations to others considering the product
Great for writing quick user guides or mini-lessons.
* We monitor all Blue Mango reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.