Bluehost

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3.4 out of 5 stars

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Bluehost review by Robyn K.
Robyn K.
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"Affordable Web Hostnig"

What do you like best?

Bluehost offers a one-stop shop for websites including the ability to purchase domains, web hosting and domain management.

What do you dislike?

The dashboard can be a little difficult to navigate if you are unfamiliar with web terminology. There's not a dedicated support person for your account, so if you have any issues you can chat online or call into a call center for technical or account support. When purchasing a domain - I made the mistake of not initially purchasing the domain privacy and was bombarded by phone and email from solicitors offering web related services. I went back and purchased it, but still continue to receive e-mails related to this.

What business problems are you solving with the product? What benefits have you realized?

We are able to purchase multiple website domains and have them forward to our two main Bluehost hosted websites. We bought domains that would be related to our business. We also use the hosting services through Bluehost. It's nice to have all of these services in one place - Bluehost even sends reminders when your domain names are up for renewal.

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Bluehost review by Ezz El Dean H.
Ezz El Dean H.
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Verified Current User
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"#1 Web Hosting Company"

What do you like best?

At first I thought it was a bad company, but when I tried it I found that this company was the best hosting company I used. Easy to use control panel and I don't the free SSL certificate, Unlimited email storge, unlimited bandwidth, free domain, 24/7/365 super support and many of the great features that I didn't get for free from a company before but I got it with BlueHost.

What do you dislike?

Affiliate support is very slow and doesn't respond quickly. Sometimes I send message and get a response after a week. There are also some responses that come to justify this delay because they didn't get my message. How did you not get my message and you respond?

Therefore, I hope that the affiliate support will be improved, I am a affiliate member and I have not received any cent since I registered.

Recommendations to others considering the product

If you are looking for good value money for high services and stability for your site please get your hosting from BlueHost

What business problems are you solving with the product? What benefits have you realized?

Fast technical support, high value of services, server speed and the additional features are offered with shared hosting plans.

I have been in the past suffering from a lot of downtime and I have to pay extra money to get additional services, but I found these services free with Blue Host and you do not have to pay more money to get the services I want.

What Web Hosting solution do you use?

Thanks for letting us know!
Bluehost review by Cindy M.
Cindy M.
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"Bluehost Web Service Solutions"

What do you like best?

I've used several different web hosting services over the years. The others had repeated downtime, glitches, hacks, and minimal benefits for the same or higher cost than Bluehost. I've had minimal problems with my Bluehost account.

What do you dislike?

The customer service department has been a bit slack over the past couple of years. They used to answer right away and immediately fix any concerns. Over the past couple years, the hold and wait time has been pretty long and I often have to go back and forth with them to get a problem solved. Even their online chat service takes awhile to connect with a rep and get things accomplished. I'm not sure if they've outsourced their customer service or if they changed hands and merged or what exactly, it's just not the same as it used to be. Luckily, I don't have issues very often to have to contact them.

Recommendations to others considering the product

I've used Bluehost for quite awhile. They said I was hacked once in 2016 and my accounts were all frozen and taken offline while I backed up my files and deleted them from the server. They couldn't show me proof of anything and offered a pay service of theirs to do a sweep, clean and check, which I declined. That was really the only major issue I ever had with them. Otherwise, their web hosting services and options have been a great solution.

What business problems are you solving with the product? What benefits have you realized?

I'm able to easily setup redirects, add-on additional domains to my account and easily manage the multiple domains from one easy control panel. I can setup email accounts for each domain and lump everything together under my one account and one price. They offer quite a few plugins and options for more advanced web designers and companies with more demanding needs.

Bluehost review by Klajdi (Klyde) H.
Klajdi (Klyde) H.
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"Tons of issues"

What do you like best?

I really like their pricing, can’t really beat that. But other than that, there's really not much to like. Especially in the lower tier plans. I don't know about their higher plans, because their pricing for the higher tier plans isn't that competitive when compared to other companies.

What do you dislike?

Since they have switched me to new servers, my websites have been hacked twice. On two different accounts. And when I contacted their support about the malware problem that I face, I automatically get transferred to their Sucuri.net partner, which has no idea about my account, all they want to do is upsell me something.

Recommendations to others considering the product

Do your homework. Read the reviews, and make sure they're unbiased reviews. A lot of hosting companies "buy" five star reviews.

What business problems are you solving with the product? What benefits have you realized?

I can host multiple websites that don't require very fast loading times. It's great with that.

Bluehost review by Dominic C.
Dominic C.
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"User interface is convoluted. Support is terrible. "

What do you like best?

BlueHost's core functionality is good. I've never had a problem with speed or uptime.

What do you dislike?

The user interface is pretty messy which makes it difficult to find what you want and get things done. What's worse though, is the fact that the functionality is oddly limited.

For example, I had some staging installations of WordPress that I wanted to delete. After trying every possible thing I could think of, I contacted support and they told me that you need Support to do that for you.

What made me decide to leave BlueHost though, was their "staging" feature. I was excited to give it a test drive but found that it was just a way to contact Support and request a migration to and from a Staging site. To make matters worse, they ended up botching the job and the site was down for about half an hour!

Recommendations to others considering the product

WordPress Engine is outstanding. We're moving all of our clients to them.

What business problems are you solving with the product? What benefits have you realized?

Hosting websites for clients.

Bluehost review by Matthew A. L.
Matthew A. L.
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"One of the Best"

What do you like best?

Their setup process is very easy, the service is reliable, and they have stand-out customer service. It's responsive and clear. They also have a large and helpful library of resources to make it easy to troubleshoot on your own. The service is reliable for the most part, and the interface/dashboard is clear and easy to use. If you use WordPress, Bluehost has a dedicated service for hosting WordPress sites.

What do you dislike?

Not much - does its job. There have been a few times where service has been down, but at most it's lasted a couple hours. Maybe once or twice last year.

Recommendations to others considering the product

Do research beforehand on how you'd like to use Bluehost before delving in, to do it right the first time, e.g. SSL certificates, servers, redirects, etc.

What business problems are you solving with the product? What benefits have you realized?

Easy and reliable web hosting.

Bluehost review by User in Higher Education
User in Higher Education
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"Blue Host - The Best Web Host"

What do you like best?

Not only is Blue Host extremely easy to set-up and use, it is also a competitive price. I was able to purchase my domain name, for my blog about education, using a prorated plan. Even if you are not sure how long you will be active on the Internet, or use your site, Blue Host's options for purchase offer competitive, realistic hosting rates. I purchased my domain name for three years. It was much cheaper than other hosting sites. The customer service options are also excellent. I receive updates on my site, information on how to improve, and general updates.

What do you dislike?

I am not incredibly savvy when it comes to creating and managing a website, so I was confused about the different levels of purchase available. I was not sure what level of traffic I would receive on my blog, or the type of advertisement options I might want available. I also was not sure about affiliate programs. Blue Host also prompts you to use Word Press, which is fine for my site, but may not work for others. I think the push to use this specific secondary source as a blog site might interfere with the work you do online.

Recommendations to others considering the product

I conducted a lot of research into what hosting site would be best for my needs, and no company came close to Blue Host.

What business problems are you solving with the product? What benefits have you realized?

I like Blue Host because it allows me to easily keep control of my website, without a lot of work on my part. It is not difficult to know what is happening with the company, nor do I need to worry about hidden fees and random charges on my account. I am always kept up-to-date on what is happening.

Bluehost review by Varat R.
Varat R.
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"Pretty satisfying hosting for an online store"

What do you like best?

- Reasonable price, even more on the cheap side

- Easy to use, flexible platform, excellent for small businesses

- 24/7 chat support is very helpful in assisting with basic stuffs and very easy to access for a customer outside the US

What do you dislike?

- It is a shared host, sometimes my ip gets blocked by security software like trendmicro when sending email to my customer. I understand it is a shared host but Bluehost should be periodically informing these companies about their ips being shared ones.

- Technical support staffs have poor technical knowledge. They might have no idea or unable to identify the cause of problems when it comes to a more complicated matter like remoting mySQL database. Many problems usually can't be fixed, even if it can it often takes at least two or three contacts.

Recommendations to others considering the product

Everything as far as I have used it is fine except their remote mySQL firewall. It is pretty difficult to whitelist an external server ip to access the database. Especially the Google ips, it is impossible and nobody at Bluehost seems to be able to fix it while its competitors like GoDaddy can.

What business problems are you solving with the product? What benefits have you realized?

I run an online antique and collectible gallery. It is not exactly e-commerce since customers have to make a phone call in order to purchase anyway. My store is built from Opencart and it works smoothly with Bluehost with a trace of downtime or crash.

Bluehost review by Brett F.
Brett F.
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"Great Hosting company"

What do you like best?

BlueHost is a good hosting option for small businesses, small to medium traffic websites, and everything in between. Its relatively simple to set up. What I like best is the help videos and informative articles. Basically everything I've needed to do I've had step by step instructions to assist me.

What do you dislike?

BlueHost offers great initial deals to sign up. After that first contract is up though, they offer no other promotions and you are left to decide to transfers your sites to another hosting company or to pay the increased costs. It's kind of frustrating when you see the deals they offer new people but you cannot get the deals because you are a loyal non-new customer.

Recommendations to others considering the product

They are good. I recommend them.

What business problems are you solving with the product? What benefits have you realized?

We host many websites, emails and domains through BlueHost. They are easy to work with and simple steps to set up.

Bluehost review by Ife A.
Ife A.
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"Most stable web host i've ever used. "

What do you like best?

The uptime. The added features (ssl, security and backup). I host 8 domains and 15 subdomains on my plan and i've never had downtime in over 3 years. Once i accidentally deleted a site during an upgrade and the support tech had me up and running in less than 25 minutes! You can't beat that level of customer service.

What do you dislike?

Nothing to be honest. I would only suggest they increase the number of web applications available for install using an auto installer. like more LMS and e-commerce web builders.

Recommendations to others considering the product

You can't get better uptime and support anywhere. The pricing is decent and the experience is more than worth the price. Five Stars

What business problems are you solving with the product? What benefits have you realized?

We're hosting our websites, knowledgebases, databases and even a linux instance. The benefits are largely operational. Email and web hosting is hassle free, supporting my team is stress free and we can guarantee 99.99% uptime to our customers.

Bluehost review by Henry M.
Henry M.
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"Great service! Easy to use!"

What do you like best?

Bluehost makes things so much easier for my customers. They love the ease of paying online and I like that they never leave my website to do it. I like the ability to send texts to my customers. The customer support team really works hard to help when there is a problem and they are usually very quick to respond!

What do you dislike?

The website is pretty basic and not very attractive, but we have been more concerned with having a great management system, which we do have.

Recommendations to others considering the product

All my info is in one place and I don't have to worry about losing it.

What business problems are you solving with the product? What benefits have you realized?

I love the easy access and love how I can help walk customers through the payment options if they want to setup automatic payments, etc.

Bluehost review by Caressa O.
Caressa O.
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"Decent features but not very user friendly. Need to be a tech person. "

What do you like best?

Ir was easy to set up my domain and it was pretty simple to use. Also the site performance was very good. It was not as fast to load, but it worked pretty well.

What do you dislike?

Not very cheap. Also the terminology was not easy to understand. You would have to be technically inclined to use this domain hosting service. It also takes longer than for the domain to load.

Recommendations to others considering the product

If you are a technically inclined person and would like to work with a professional hosting service, I would definitely recommend BlueHost. It was easy to use, but do keep in mind that setting up can take some time.

What business problems are you solving with the product? What benefits have you realized?

It was more business oriented. The support is top notch in Bluehost. You can chat or email them at anytime and you will have a faster response. This is not so for many other hosting services.

Bluehost review by Ashlie P.
Ashlie P.
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"Not a fan"

What do you like best?

The hosting uses cpanel and is fairly easy to set up.

What do you dislike?

The lack of customer service, the lack of motivation to solve problems (a CS rep accidentally canceled the wrong service and it ended up in my email and site going down and wasted advertising dollars as it was during a launch and heavy ad time) My experience with them is HANDS DOWN the worst experience I've had working with any company in the past decade.

Recommendations to others considering the product

Even if their service performs well most of the time, it only takes one instance to cost you hundreds or thousands in lost revenue if you run a web-based business. Look elsewhere.

What business problems are you solving with the product? What benefits have you realized?

None, they were great when I needed a basic website and non-reliable service and email, but once it became something I used and relied on, they cost more than they were worth.

Bluehost review by Britney K.
Britney K.
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Verified Current User
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"Does the job, but not best website host"

What do you like best?

Easy to navigate and add plugins, html. My website is pretty fast compared to others. Works well with Wordpress.

What do you dislike?

There's a lot of added on stuff that makes it costly, for the cheapest monthly price, you have to do a 3 year commitment. Customer service is slow. Not the easiest to access my website email.

Recommendations to others considering the product

Look into other hosts first. But it is cheapest if you're just setting it a website up and getting started.

What business problems are you solving with the product? What benefits have you realized?

I'm using the website to host my blog page. It's helpful with emails, and reaching people.

Bluehost review by Ernie D.
Ernie D.
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"Great Hosting Solution For Personal Or Business Use"

What do you like best?

It's affordable, it's reliable, has an easy C-panel and love the 1-click installs. The features are all pretty standard for any of the lower-cost hosting options. I have multiple accounts with multiple sites underneath them and it suits me well. I use it to purchase domains as well since it is easier to have everything in one place.

What do you dislike?

The domain prices are a few bucks extra compared to what you might pay elsewhere but having domain registration and hosting in one place is worth it.

Recommendations to others considering the product

If you're looking to host a simple wordpress site I would say you can't go wrong with Bluehost.

What business problems are you solving with the product? What benefits have you realized?

Need an affordable hosting solution for wordpress sites as well as to host sites that we use for landing pages for advertising campaigns. Easy to manage dns settings and no limit on the number of sites you can have within your hosting environment.

Bluehost review by Brianna D.
Brianna D.
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"You get what you pay for!"

What do you like best?

Bluehost is great for small websites or businesses that are just starting out and can't afford to pay for a better hosting service. They are very affordable, easy to set up, and offer the basics to get a website up and running. The admin area is pretty straightforward and it's very easy to use. Though I'd only recommend them as a last resort if other more reliable hosts aren't affordable for the client at this point in time.

What do you dislike?

Websites often run very slowly on Bluehost servers, where they ran very quickly on our local and live development servers. I've had numerous clients complain that their website goes down frequently, or that they have email problems. We had a client recently switch to a more reliable host because their email problems became too much to handle. Frankly, the ups and downs of the servers and the headaches that come with that aren't worth the cheap price.

Recommendations to others considering the product

I would suggest going with another hosting provider that's more reliable. There are plenty of other affordable hosts that aren't much more expensive than Bluehost, and they are MUCH more reliable than Bluehost.

What business problems are you solving with the product? What benefits have you realized?

Bluehost is used to host websites, though I'd prefer for clients to use a different provider that's more reliable. After using hosts like Bluehost, I've come to realize that you get what you pay for; if you're paying pennies for hosting, you aren't going to get a reliable service.

Bluehost review by Administrator
Administrator
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"Excellent hosting company"

What do you like best?

Customer support is awesome! I have called in multiple times with issues that should have been handled by my webmaster, but their tech support went above and beyond every time to actually fix my issues for me.

What do you dislike?

There isn't much I dislike about them, they seem to have everything under control when it comes to hosting.

Recommendations to others considering the product

I highly recommend bluehost. It is simple and does what you need it to do, especially if you are an owner of a blog or media company. Other hosting sites in my experience are more technical and complex than they need to be. Bluehost cuts out all that jazz and ensures that everything you need is all you see.

What business problems are you solving with the product? What benefits have you realized?

My site provides motivation and useful self-improvement information. Because of the fast, and user-friendly experience that Bluehost provides, I've increased my readership by 30% month over month since I started using Bluehost.

Bluehost review by Muhammad Imran N.
Muhammad Imran N.
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"I am in Love with BlueHost Hosting Services"

What do you like best?

I had started my first site with BlueHost and Now after passing more than two years, I am with them. They are awesome in this business that is why I recommend using BH to my blog readers. You can get wordpress hosting plans such as Shared, VPS and Dedicated as well as Cloud at very affordable prices.

What do you dislike?

In my experience, I had never faced any problem regarding hosting, support or any thing in BlueHost.

What business problems are you solving with the product? What benefits have you realized?

They are good and reliable hosting provider for wordpress sites and with their hosting servers you don't have worry about anything.

Bluehost review by Nicole D.
Nicole D.
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"Bluehost isn't my first choice for Web hosting"

What do you like best?

The fact that Bluehost is on the cheaper side of the Web hosting spectrum is what drew me to their services initially. That and they integrate well with the Wordpress.org dashboard and templates.

Unfortunately, that's where my appreciation for the hosting service ends.

What do you dislike?

Bluehost seems to be extremely slow. My websites have a 1-2 second lag when loading, no matter what platform or web service I'm using. On the back end, when dealing with the Wordpress dashboard, the slow-down is even more prevalent. And there seems to be a hitch when accessing either the website or the dashboard through Safari (Google Chrome is slightly better).

I've also not had much luck with their customer service. Like their Web speeds, they're slow.

Recommendations to others considering the product

I'd skip Bluehost and look to other hosting services that provide faster load times and better customer service. Other options include: SiteGround or InMotion.

What business problems are you solving with the product? What benefits have you realized?

Initially, I was maintaining a website on their servers quite cheaply, but the lag time in loading the site cost me traffic, so my initial benefit of saving money wasn't worth the price tag.

Bluehost review by Gabriel P.
Gabriel P.
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"Almost a perfect hosting for any wordpress website"

What do you like best?

The characteristics as a shared or cloud hosting are perfect. I have 2 WordPress sites with them and they work very smoothly...

All options I've needed for my WordPress have been perfectly achieved.

I love the eaily way to update/change my plan... Just from Shared plan to Cloud plan was in minutes...

What do you dislike?

I began with a Shared hosting and now I'm into Cloud plan. It's very good although not perfect. Some months ago we had 3 weeks with service interruption.

Anyway the support was clear about the problems they had but were some minutes with our sites down.

Recommendations to others considering the product

I think the important is choose the right plan in accordance with websites needs. Just begin with a lower plan and begin scale to higher plans,

What business problems are you solving with the product? What benefits have you realized?

I wanted a reliable hosting for our WordPress sites and we found them via a WordPress official site recommendation.

Bluehost review by Rebecca Vold P.
Rebecca Vold P.
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"Bluehost has made it incredibly easy for me to create my own website"

What do you like best?

I appreciated that Bluehost walked me through step by step in creating my own domain. It linked directly with wordpress so I could create my own blog that I wanted.

What do you dislike?

I dislike that there is no video tutorial at the beginning to explain some of the details. It took my several days of using the software to understand some of the nuances.

Recommendations to others considering the product

Watch videos on youtube of setting up your blog. It can be very difficult to understand all of the details on Bluehost.

What business problems are you solving with the product? What benefits have you realized?

I am creating my own blog - and I have realized that it has allowed me to achieve my dream of creating my own blog!

Bluehost review by Dina E.
Dina E.
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"A good webhosting service for a small business only"

What do you like best?

Well, their prices for shared web hosting are considered to be one of the cheapest.

unlimited space for hosting, emails and addon domains really helped me put few small websites I own together and manage them all under one account which was really cost effective.

What do you dislike?

I can't rely on Bluehost when it comes to building a website for a serious business, even the dedicated hosting package, as I had too many technical issues with them and their support didn't help much, specially when it comes to server down issue, they simply tell you we are doing our best and leave you alone banging your head against the wall. I will never forget the time when my dedicated server went down for a whole week due to a major hardware failure!

Recommendations to others considering the product

Only consider Bluehost if you are going to use it for a small websites.

What business problems are you solving with the product? What benefits have you realized?

I'm a web-developer and I've been in the field for almost 10 years, and what I realized after using bluehost for almost 8 years s to use them only if I'm building a small and non critical website, specially if it was an ecommerce website.

Bluehost review by Rodrigo D.
Rodrigo D.
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"Good enough for most websites"

What do you like best?

You don't need to have any experience to start your website. Also, they offer different plans for different websites. Support is really fast, no downtime in the 2 years I've been with them.

Even the basic plans will give you more than enough disk space, databases, etc.

About price: Even though its a bit pricier than most competitors, it becomes really affordable if you have to host more than one website.

What do you dislike?

Integrated email gets really slow sometimes. Not even near the email quota and you will experience slow navigation.

There is not much documentation on simple functions (like subdomains), but you can get them done pretty easy if you contact customer support.

Recommendations to others considering the product

Don't be afraid to ask. They reply really fast and will explain to you and help you if you run into problems, even technical ones.

What business problems are you solving with the product? What benefits have you realized?

I'm starting to move my other websites to a single hosting plan. Its cheaper in the long term and with great support.

Bluehost review by Daniel J.
Daniel J.
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"Quick and Easy"

What do you like best?

For me Bluehost was quick and easy to use and has responsive and helpful support. Their hosting was easy to setup with enough features and options for my small site. When I first set up my site I needed help with MX record setup for my email and their support team was very knowledgeable and quick to respond. If nothing else, their support was well worth the price.

What do you dislike?

They may not be the best for large sites or complicated setups, so it depends what you are looking for. Their admin panel could definitely use some work as far as usability goes. It was a little hard to find where to edit name servers, for example. They could definitely make it a little more user-friendly and easy to navigate.

Recommendations to others considering the product

If you're new to hosting and need good support, they're definitely worth considering.

What business problems are you solving with the product? What benefits have you realized?

I wanted to spend as little time and effort getting my site's hosting setup and running at a decent price, and they were able to meet my needs. With their support, they were also very easy to work with and help me with any questions I had. For a decent price, they were able to put me on a good track to get up and running quickly.

Bluehost review by User
User
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"Poor Level 1 Tech Support"

What do you like best?

I like the different types services that they offer. There was so much that I did like over the years, but they recently made changes that have left me a dissatisfied customer. I am looking for another host as I type this review.

What do you dislike?

They recently changed their tech support and it is now severely lacking. The people they are using do not know what they are doing and messed up my website without wanting to fix it. Took several days and hours on the phone to get them to fix the mistakes they made! I also dislike the pricing. When I first signed up, the prices were reasonable. Each time I renew, the prices are higher and higher, although they offer lower prices on their websites. According to them, sales and promotions are not available to current customers. It is a bait and switch since they email customers the promotions.

Recommendations to others considering the product

Do your research. There are many hosts out there and you have to know what is important to you. Good tech support is of primary importance to me, and they are currently lacking in that area for sure.

What business problems are you solving with the product? What benefits have you realized?

Website hosting, domain registration, email..

Bluehost review by User in Writing and Editing
User in Writing and Editing
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"Good Value, But Can Be Frustrating"

What do you like best?

Bluehost is a good value, and in many ways is convenient and easy to use, especially if you are setting up a WordPress site, which seems to be their primary focus.

What do you dislike?

If you aren't using WordPress, however, Bluehost can be incredibly frustrating. I've had many times where it's installed extra things on my site that I didn't want, and removing them can be a pain.

Recommendations to others considering the product

Excellent if you're looking to use with Wordpress, especially if you don't have a lot of experience.

What business problems are you solving with the product? What benefits have you realized?

It is a good value and a quality hosting provider, and is fairly easy to work with.

Bluehost review by User
User
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"Simple Hosting Solution with Some Issues"

What do you like best?

Easy to get a website up and running. Bluehost lets you register for a domain, get hosting, and install a simple CMS very quickly.

What do you dislike?

Layout of backend is confusing and some of the features were not working while I was setting up the site.

Recommendations to others considering the product

Bluehost provides some helpful stuff for not much money. It gives you options to register a domain and provides you with hosting as well. They have several one click installs for popular CMS (drupal, wordpress, etc). Unfortunately, not all of these were working when I was using this and I was unable to install Drupal 8 using the one-click install (drupal 7 worked fine though). The backend can be somewhat confusing to navigate, and it is not helped by the fact that a lot of bluehost's documentation seems to be out of date.

What business problems are you solving with the product? What benefits have you realized?

Hosting a legacy smaller site.

Bluehost review by Administrator in Design
Administrator in Design
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"A cheap and decent way to host for hobbyists and small businesses."

What do you like best?

Bluehost was my first decent hosting experience. I left 1&1 crooks and needed a host with reasonable support and a billing department that wasn't purposely difficult to reach. Bluehost is mostly known for being a cheap entry-level shared host with easy enough to set up, but it's also an adequate resource for light hosting of other project. They target those interested is launching Wordpress blogs, and provide a reasonably good platform for this. The recent facelift to the control panel was helpful in some ways, but also complicated things unnecessarily. Their pricing has changed to limit domains and file space for entry level customers, but mostly what you get will be more than enough. Bluehost support is great, decently time and friendly.

What do you dislike?

There's some complicated elements to the interface, but after some learning and hiding things you don't use, it's tolerable. I've also had strange uptime issues over the years. Client emails have bounced due to perfectly good domains being blacklisted (blame it on other shared users on the same server). This is a problem which they reverse, but it takes time and people can't send their emails for a while.

Mostly I'll be leaving Bluehost when my term is up as they informed me that they won't honor the original price I paid, and want me to upgrade. On another client package they did so without informing them, so I'll be out and cancelling a bit early.

Recommendations to others considering the product

Spend some time getting to know your hosts. There are more options out there than you think. Read reviews from real people. If you foresee heavy usage and uptime is important, you should probably go with a VPS and avoid shared hosting altogether.

What business problems are you solving with the product? What benefits have you realized?

I run a small team designing websites for mom and pop shops. I generally allow to host for them to keep their costs low, but specifically only do it at their risk, as my support for them depends on Bluehost's support to me.

Bluehost review by Israel S.
Israel S.
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"One of the best web hosts around."

What do you like best?

Knowledgeable customer service, mostly U.S. based (during business hours). CPanel is easy to use, Synching with Wordpress is easy. Good security features. And decent pricing.

What do you dislike?

Knowledge base could provide a little more instruction on more technical areas. Would prefer not to have to call if I can find it in their Help section.

Recommendations to others considering the product

Definitely one of the best with competitive pricing and good technical support.

What business problems are you solving with the product? What benefits have you realized?

Web Hosting. Email Management. WordPress management.

Bluehost review by christina m.
christina m.
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"Good priced but not user friendly "

What do you like best?

I like that bluehost is relatively simple in how to use it and the options it offers with formatting websites.

What do you dislike?

I am completely new to web design and even though it is made for newbies, it is hard for me to navigate.

What business problems are you solving with the product? What benefits have you realized?

It offers an affordable platform for my website which I appreciated. I think the cheapest option out there.

Bluehost review by Ang R.
Ang R.
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"Good Hosting Solution "

What do you like best?

Good Hosting Provider for small to medium sized businesses , reliable.

What do you dislike?

a tad more expensive than other hosting solutions on the market, still reasonable price point though

Recommendations to others considering the product

yes for medium to small business, that's my experience

What business problems are you solving with the product? What benefits have you realized?

-Reliable load and up time for site

-Security is good with them, protects against attacks/breaches

-Keep costs down

-Keeps implementation costs down

Bluehost review by Preston O.
Preston O.
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"Bluehost is a great place to host your website."

What do you like best?

The cpanel is an EXTREMELY user friendly way to manage every aspect of your domain. Whether you are trying to add a subdomain, user email addresses, or redirect pages on your website, the cpanel makes these tasks simple. This is good news for those of us who have become the website administrator by default.

What do you dislike?

I have not experienced any major problems with Bluehost.

Recommendations to others considering the product

Consider using Bluehost as an alternative to other

What business problems are you solving with the product? What benefits have you realized?

We are a small organization with a staff of five employees. Until recently, we were still using personal gmail accounts to handle all of our communication with each other, as well as our congregation. We have recently made the switch to using email addresses available to us through our domain. This gives a much more professional look to our print materials.

Bluehost review by Administrator in Civic & Social Organization
Administrator in Civic & Social Organization
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"Shaky tech with terrible service"

What do you like best?

There isn't much to like... outdated website, pricing at rates like other providers, and unstable tech... I'm trying to think of one nice thing, but there's not much to say. Even if not helpful, the tech people are at least nice.

What do you dislike?

The service keeps crashing, when you call you get upsold on new services, the tech support can't help you if you do have an issue. In our case, our site kept crashing for 45 days because of issues from their side and it took countless hours on tech support to solve it.

Recommendations to others considering the product

Use any other provider that isn't bluehost.

What business problems are you solving with the product? What benefits have you realized?

We use it to host our Wordpress blog. No business benefit realized as their service keeps crashing.

Bluehost review by Jorge P.
Jorge P.
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"Affordable good web hosting "

What do you like best?

I really like the never-ending promotion for new customers, having 50% discount on the first year!!

What do you dislike?

Limited payment options to credit/debit card. It would be great to pay via PayPal, Google Wallet or Amazon Payments.

Recommendations to others considering the product

If you're starting your own website or blog, and you are on a budget, Bluehost is the way to go! You get awesome benefits at 50% discount when you're a new customer. The system is very user friendly and customization goes all the way.

The only downsize is payment options. However, if you have an International credit/debit card, that wouldn't be a problem.

What business problems are you solving with the product? What benefits have you realized?

I'm a game developer, blogger, and I'm on my way to start blogging for profit. Bluehost really helped me start my first blogs at an affordable price that first year when my budget was really tight.

Bluehost review by Ryan T.
Ryan T.
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"Solid, reliable shared hosting"

What do you like best?

The customer service folks are excellent. Every time I've had an issue or a question they have been quick to respond and very helpful. They are super knowledgeable and have fixed every issue quickly.

The pricing is also excellent. Since we don't need a lot as far as server space goes, they have plans that fit our needs for a very low cost.

What do you dislike?

We get occasional slowdowns on our sites, presumably because we are sharing server space across a few different sites.

Also, the user interface for the CPanel could be improved greatly. While it's not as bad as some other companies, that is only because other companies are so far behind. This is an issue that plagues the whole industry, but that doesn't excuse Bluehost from improving things.

Recommendations to others considering the product

Bluehost is a very reliable, friendly and helpful hosting provider. If you need low cost hosting for websites that don;t generate thousands of visits per day, they are an excellent choice.

Bluehost review by Matt B.
Matt B.
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"Several Outages, Poor Customer Support"

What do you like best?

The price is cheap, and we're able to manage our site without too much difficulty.

What do you dislike?

We've experienced numerous multi-day outages with Bluehost. We've also had many difficulties with their customer support in terms of solving any issue we might have.

Recommendations to others considering the product

If you're a small business with limited funds and a simple website, Bluehost might work well for you. With any additional complexities, your probably going to be better off with a larger, more reliable hosting service with better support.

What business problems are you solving with the product? What benefits have you realized?

Needed a cost effective place to host our business website, and they met those requirements. However, we were unprepared for the downtime we have experienced, and the difficulties with support. Both have cost our business thousands.

Bluehost review by Harpreet P.
Harpreet P.
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"Good for beginners"

What do you like best?

Recommended by Wordpress.org

Worldwide servers to cover global users.

Affordable web hosting with large discounts for new users.

Options to scale up to other packages like:

VPS Packages

Cloud Packages

Wordpress Packages

Dedicated Packages

What do you dislike?

no premium features like SSD drives, php7 or website caching.

$99 Website Transfer fee

Slower than average website load speeds

Recommendations to others considering the product

provide premium features like SSD, php7, https/2

What business problems are you solving with the product? What benefits have you realized?

Provide quick and affordable web hosting /domains. Provides services and support for small businesses and developers.

Bluehost review by Feliza C.
Feliza C.
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"Very good customer service"

What do you like best?

I use BlueHost for web publication hosting using WordPress. I also use BlueHost for email. Both work very well, and it's simple and straightforward for those inexperienced with self-hosting to learn and gain experience.

What do you dislike?

There's a little bit of lag in the email hosting at times. I use a third-party email host/reader and sometimes they don't come through or send right away - I usually experience lags of 20-40 minutes between server refreshes or updates.

Recommendations to others considering the product

BlueHost is very good for basic website hosting. As I use this as the web hosting for a WordPress site, I have experience with installation there, and it's easy to implement and easy to continue using.

What business problems are you solving with the product? What benefits have you realized?

The business itself is a web publication company, so our main product is the website hosted here.

Bluehost review by Nicole M.
Nicole M.
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"Bluehost not for faint of heart"

What do you like best?

I like that it is a viable hosting option

What do you dislike?

I think there are easier hosting options out there and bluehost is a bit difficult to use if you dont know computers

What business problems are you solving with the product? What benefits have you realized?

I am currently using blue host for a client that I created a website for. I have not come across major benefits that would want to keep me with this company

Bluehost review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
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"Excellent Customer Service! "

What do you like best?

I have used Bluehost both for a client and for my own applications. The customer service is above and beyond expectations. If I have a question I am not at all hesitant to contact customer service - some companies frustrate me to the point I would rather just find an answer myself because it seems I can do it faster and easier than the agent. Bluehost obviously trains their employees and hires critical thinkers. I appreciate this more than I feel I can truly express.

What do you dislike?

I haven't found anything to dislike with Bluehost in the 3 or so years I have used them.

Recommendations to others considering the product

When I have recommended a company for hosting I always mention Bluehost. Everything about the process of setup is streamlined and if you need to call Customer Service, they are wonderful. No one talks to you as if you know nothing - they assess your knowledge first - and as a customer I never feel that I actually know more than the agent I am speaking with at any time.

What business problems are you solving with the product? What benefits have you realized?

Ah, to use Corporatespeak...

I use them for Hosting and Domain Registration, so solving the problem that I need those things, and realize that Bluehost provides those services and that benefits me.

Bluehost review by Jared T.
Jared T.
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"Budget web hosting on par with GoDaddy with somewhat better user experience "

What do you like best?

The user experience with their admin is better than GoDaddy. Nothing extraordinary, just preferable. Custom service is responsive. Has easy quickstart for wordpress.

What do you dislike?

You get what you pay for. It's good enough but nothing that differentiates from other cheap web hosting services.

Recommendations to others considering the product

My experience with Bluehost was primarily for a friend who used them for hosting/DNS. I helped write some PHP scripts as well as do some wordpress work. The experience was fine, nothing exceptional, no complaints. I had no issues, there was sufficient documentation and I was able to do what I needed to. I needed help from their customer service team once and they were responsive within a few hours for a non emergency issue.

Bluehost review by Mark W.
Mark W.
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"Used for Purchasing Domain and Hosting"

What do you like best?

- Very simple to sign up for

- Works well with WordPress

- Payment is easy

- Great support documentation with videos

What do you dislike?

- User interface is good, but somewhat outdated and clunky at times

- Other than that, met all of my needs for domain purchase and web hosting

Recommendations to others considering the product

Great hosting provider, but don't shy away from big names like GoDaddy. Both offer basically all of the same service, it's just the user interface that differs from all of these.

What business problems are you solving with the product? What benefits have you realized?

I needed a website host that work well with Wordpress, and this met my need. No significant benefits as opposed to any other hosting service provider.

Bluehost review by User in Writing and Editing
User in Writing and Editing
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"Seems Promising"

What do you like best?

I like that after I signed up I got a few phone calls from Bluehost telling me that they wanted to sign me up with my account rep. I haven't followed through on setting this up but it felt like very personalized service.

What do you dislike?

The interface isn't quite as intuitive as I'd like but I think if I spend some time on the phone working with a Bluehost account rep I'll be able to get my website set up the way I want.

Recommendations to others considering the product

Can't really say yet. I think my frustrations have more to do with WordPress than Bluehost.

What business problems are you solving with the product? What benefits have you realized?

I need to set up a website for myself to promote my books and my editorial services. So far I haven't gotten very far but that's more from my lack of time to address the situation.

Bluehost review by User
User
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"Blue Host Review"

What do you like best?

They seem to be a highly stable and reliable platform. We have had no issues with Blue Host performance. More so, we have continued to add services from hosting our email to blogs. They also have a number of affiliates and partners--some of which we have begun to use.

What do you dislike?

Rather challenging at first to steer through their Home page, and cPanel. The layout is quite complicated, Again learning curve, so now not an issue

Recommendations to others considering the product

I feel they do a great job. Some getting used to their layout and functions, but lots of features.

What business problems are you solving with the product? What benefits have you realized?

They host in one location a number or our emails, 1 website, and 2 Wordpress sites. We can add new email address very easily for staff and outside contractors.

Bluehost review by User
User
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"Bluehost Review "

What do you like best?

I like that bluehost is a little cheaper than other hosting companies and my website works :)

What do you dislike?

I think that Bluehost used to have better customer service before they got bought by a larger company - I also think the site could be a little more user friendly and updated.

Recommendations to others considering the product

Customer service isn't as great as it used to be, but they get the job done :) I personally haven't had many issues with Bluehost, but I do have many friends that had hacking issues and website problems using them.

What business problems are you solving with the product? What benefits have you realized?

I needed a hosting site and Bluehost was recommended to me - my site is typically very fast and doesn't have downtime.

Bluehost review by Vanesa A.
Vanesa A.
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"Best Hosting! "

What do you like best?

Bluehost makes it easy to create attractive, functional, and fantastic websites. Besides fantastic features they also have the best support.

What do you dislike?

Sometimes their phone support is tedious process but their chat is wonderful. Once in a while something goes wrong with a site but Bluehost is always super quick at helping. Value wise as a renewing customer, I was a bit disappointed by the price they offered me for a 2+ years hosting. I was seeing better offers with other hosts.

Recommendations to others considering the product

BlueHost's cpanel in particular is where the best value comes. I wasn't too familiar with hosting so Bluehost was the best choice. I highly recommend them for Wordpress base sites. Now that I've tried different hosts Bluehost has been the most positive for Wordpress sites.

What business problems are you solving with the product? What benefits have you realized?

Find a hosting that provided fantastic support, easy to use cpanel and host mutiple sites.

Bluehost review by Caryn P.
Caryn P.
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"Great hosting service provider"

What do you like best?

I like the ability to host unlimited websites under the same account and only pay once for hosting. This is ideal for a webmaster.

What do you dislike?

The inability to have more than one admin or user per account.

Recommendations to others considering the product

Much better than GoDaddy for hosting!

What business problems are you solving with the product? What benefits have you realized?

Website hosting services

Bluehost review by Henry P.
Henry P.
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"Bluehost was one of the better webhosting platforms I've used in recent years. "

What do you like best?

It is really easy to set up- I had no problem getting up my first website up using their services. Since it was my first hosting company ( and currently my present ) I really didn't know how good I had it with their services until I tried out their competitors over the following 8 years. From Hostgator to godaddy it seems like a lot of webhosting companies you every little opportunity to suck an extra dime out of you. This is not the case with blue host. They are a true, no BS hosting platform.

What do you dislike?

They are slightly more expensive than many of their competitors. Also, their javascript ftp in-browser upload thing has a few issues in some browsers.

Recommendations to others considering the product

You should give bluehost a shot if you want a No BS webhosting service that I have never experienced any down time from.

Bluehost review by Joshua D.
Joshua D.
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"Bluehost is cheap and pretty good. Great to start on. "

What do you like best?

They have a modern setup, their website is good. They are honest in their ads and their pricing. The do the sign up super cheap and then raise the price the next year since everyone does it, but it is not surprising or shady.

It is relatively easy to get a domain, get hosting, get your Wordpress up and running.

On thing that I really like about Blue Host is you can have unlimited domains attached to your hosting. Namecheap only allows 5 so Blue Host is a nice change from that.

What do you dislike?

Web hosting in general is hard, and support is sometimes hard to work with, but that is across the industry as a whole.

Web hosting as a whole is hard to use, so things are hard to setup, it is easy to mess up, and there are so many options that finding instructions for your particular use case is hard.

Bluehost also charges you for privacy shield, so your info gets exposed to scammers. I have gotten more phone calls since signing up for Bluehost than ever before.

Recommendations to others considering the product

If you want super cheap hosting get Bluehost. If you are going to run a serious business or blog off of it, consider a dedicated host, not shared hosting. I have heard that WP Engine is for serious blogs, but that could just be marketing. :)

Bluehost review by User in Retail
User in Retail
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"Quality hosting and amazing customer service"

What do you like best?

Hands down, their customer service. Anytime I've had an issue with my hosting or website, I've called or chatted Bluehost, and they were super informative, giving me all the answers and solutions I needed to fix the problem and get on with my day!

What do you dislike?

The hosting tends to fail every now and then (less as of recently), and it's frustrating when it happens in the middle of the day.

Recommendations to others considering the product

I recently switched to the cloud hosting in Bluehost and highly recommend this to others.

What business problems are you solving with the product? What benefits have you realized?

I have a blog and sell products on my website; Bluehost helps give me the flexibility and storage to do what I need and not worry about running into issues or storage capacity, for the most part.

Bluehost review by User
User
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"Easy to use and great support"

What do you like best?

I designed my first website with them and it was very easy. The templates are great and make working with Wordpress a breeze. Pricing was very competitive and the support is great.

What do you dislike?

So far my experience has been very positive. No hidden fees and good explanations for the options on hosting etc.

What business problems are you solving with the product? What benefits have you realized?

Needed a personal site to support my marketing efforts and improve SEO.

Bluehost review by Administrator
Administrator
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"Bluehost doesnt give me blues!"

What do you like best?

applicability is really neat. its relevant

What do you dislike?

its not the easiest to use so can be a bit of a snag

Recommendations to others considering the product

There are several webhosting companies, some may even be cheaper, but if youre technically challenged like I am, then its best if you go for the customer service at BlueHost

What business problems are you solving with the product? What benefits have you realized?

I am getting my website hosted on Bluehost. The main benefits of being on one of the world's largest web hosting platforms is the customer service. Whenever I needed any help getting things speedily processed, I had help.Domain registration is also something I have been doing with BlueHost

Bluehost review by Lee W.
Lee W.
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"Affordable Web Hosting"

What do you like best?

I like the cost and the support team is VERY helpful whenever I break something! We have access to the automatic server backup files!

What do you dislike?

There's not much to dislike with a web host. They keep my sites up and running and don't break the bank when it come time for renewal!

Recommendations to others considering the product

100% recommend the team at BlueHost

What business problems are you solving with the product? What benefits have you realized?

Web hosting - We are able to host several websites within a single account and have access to automated backups!

Bluehost review by Jorge S.
Jorge S.
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"Security and quality service"

What do you like best?

It is a Hosting where I can have full confidence that my website is safe and stable. The service is excellent, they always help you with the issues from the first contact

What do you dislike?

Sometimes the wait for support is a bit long.

Recommendations to others considering the product

Bluehost is excellent to manage your website is stable and excellent service

What business problems are you solving with the product? What benefits have you realized?

stability and better performance on my website

Bluehost review by Stephen S.
Stephen S.
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"Worthwhile low-tier host"

What do you like best?

Low prices for shared hosting. Easy setup. No major problems with uptime in 1-3 years.

What do you dislike?

Delayed support responses with long wait times for live chat. The non-standard Cpanel-esque controls are odd and cumbersome at times.

Recommendations to others considering the product

If you aren't under heavy requirements for your website needs, then Bluehost will do a fine job serving your site with high uptime and decent speed.

What business problems are you solving with the product? What benefits have you realized?

Simple cheap hosting for websites that don't have strict needs.

Bluehost review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
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"Budget all-in-one shared tenancy web host"

What do you like best?

Easily the primary, and really only, selling point for blue host is the price.

What do you dislike?

It is just like any other shared tenancy web host. In some ways better, in some ways worse, but certainly not any better or worse on the whole. Easily the worst part was that the servers were just darn slow. Especially on a cold connection, it could take up to 15 seconds for a page to initially load.

Recommendations to others considering the product

I now push budget minded clients to use cheap VPS services. Although bluehost does offer VPS services, it isn't what they are known for. Often you can find VPS providers with much faster and more reliable services for way less. I even have 1 VPS that I only pay $10/year for, can't beat that.

What business problems are you solving with the product? What benefits have you realized?

Re-sold plenty of "hosting" with bluehost to various freelance clients and professional clients.

Bluehost review by Administrator in Law Practice
Administrator in Law Practice
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"Great platform!"

What do you like best?

Bluehost makes it easy for anyone to design & edit personal websites.

What do you dislike?

Nothing - the platform is easy to use and provides all the functionality I need.

Recommendations to others considering the product

Bluehost is the perfect hosting platform for newbies who want to create stunning websites for personal or business use.

What business problems are you solving with the product? What benefits have you realized?

I maintain my law firm site on Bluehost as well as my personal networking site - Alangarner.net.

Bluehost review by Aaron N.
Aaron N.
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"Bluehost is great for beginniners"

What do you like best?

The low prices allow novices to get right into running an online business.

What do you dislike?

I dislike that the low price hosting is somewhat unreliable. You are on a shared server so it goes out whenever someone elses website has an issue.

Recommendations to others considering the product

It's cheap. You get what you pay for. But it's a great hosting site for someone who just wants to dip their toe in the water.

What business problems are you solving with the product? What benefits have you realized?

Bluehost gets you up and running quickly.

Bluehost review by User in Professional Training & Coaching
User in Professional Training & Coaching
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"Popular option but poor support for advanced users"

What do you like best?

Bluehost is easy to set up, get started with, and keep for a long time. Their custom dashboard makes many things easy to find.

What do you dislike?

Their support is fairly poor. Long hold times; long chat wait times, and only mildly-knowledgeable support staff. I have found it impossible to speak with people who can help me. I'm and advanced user and sometimes needs advanced help, and Bluehost rarely provides it.

Recommendations to others considering the product

I would recommend Bluehost only if you don't have advanced needs (SSL, ecommerce, email authentication) more than simple speed.

What business problems are you solving with the product? What benefits have you realized?

I get to host a few websites with them.

Bluehost review by Administrator in Design
Administrator in Design
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"Well Priced Hosting"

What do you like best?

For little money you can host as many domain names under one account as you like and create email accounts and subdomains through an easy to use cpanel. A lot of one click content management systems, good for entry level web hosting.

What do you dislike?

The user interface of the cpanel isn't the most appealing. Would be nice if this was better designed.

Recommendations to others considering the product

If you're looking to get into the web hosting industry, or just host a few of your own sites then this company has a very reasonably priced hosting service. They are a large company and their services are reliable which is what you want in a web host.

Bluehost review by Tom D.
Tom D.
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"Bluehost is by far the best hosting platform I've used."

What do you like best?

Bluehost customer service is unparalleled. Their staff is extremely helpful and it makes the experience excellent.

What do you dislike?

There really isn't much, maybe the email setup being a little complicated.

Recommendations to others considering the product

The VPN option is great for web developers hosting clients accounts.

What business problems are you solving with the product? What benefits have you realized?

I have a great hosting platform for the websites and emails I host.

Bluehost review by Kewyn M.
Kewyn M.
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"A simple and easy way to configure a wordpress site"

What do you like best?

The simplicity of the service, because in just couple of clicks you have a basic WordPress site running

What do you dislike?

The lack of options in the dashboard administration and maybe they could allow more CMS options

Recommendations to others considering the product

It is an easy platform to configure a Wordpress site

What business problems are you solving with the product? What benefits have you realized?

Stationary sites that are more for information content of the company

Bluehost review by User in Fine Art
User in Fine Art
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"Decent hosting but nothing special"

What do you like best?

Easy setup and admin, mostly reliable service

What do you dislike?

I *have* had down time with Bluehost on rare occasions, which is surprising from a massive company like this.

Recommendations to others considering the product

I've had no serious qualms with bluehost, but also don't feel any particular excitement or loyalty towards them. The reality is that hosting is commoditized these days, so I think it's important to evaluate your actual needs and choose according to that. Support ti important, that's what I'd personally focus on.

What business problems are you solving with the product? What benefits have you realized?

Domain and web hosting for a variety of small WordPress sites - both my own and those of clients.

Bluehost review by Bruce E.
Bruce E.
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"A solid ISP service with good bandwidth speeds "

What do you like best?

Bluehost is a long time player in the ISP market and has a long history of fairly solid service. Today it offers many traditional hosting services and support for most publishing platforms. Like many ISPs today, Bluehost offers a nice range of services for everything from Drupal sites to online databases. It is also fairly easy to use and learn.

What do you dislike?

Like others had stated, Bluehost can sometimes have less than helpful service. However, they do offer many guides and online aids for navigating their services.

What business problems are you solving with the product? What benefits have you realized?

Hosting CMS sites, setting basic websites, and managing current sites.

Bluehost review by User in Computer Software
User in Computer Software
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"Great Service"

What do you like best?

I used blue host for hosting a blog and got a deal with a special offer. It was easy to set up, and switching my hosting to bluehost was simple. They gave me a deal since to host with them since I used wordpress. Also, when I signed up I worked with a customer service member who was extremely nice and stayed on the line with me even though they were about to close.

What do you dislike?

Nothing as of yet. I only left them because I stopped using wordpress in favor of a static jekyll site. Otherwise I likely would have stayed.

Recommendations to others considering the product

I think it is a great option. Certainly you should shop around for prices, but if you see a good offer from bluehost you won't regret signing up with them.

Bluehost review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
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"Great for startups"

What do you like best?

We received a great intro offer for email and web hosting. We currently have a website and 5 user accounts and it was easy to set up. It was easy to integrate with wordpress and our website was up and running in no time. There are also a lot of other features we plan to use.

What do you dislike?

The email platforms that are supported by this are very simple, but it integrated nicely with our iphones.

Recommendations to others considering the product

Great, cost effective way to host a website and your email!

What business problems are you solving with the product? What benefits have you realized?

We were able to launch a new website and get our team up and running with business email addresses for catalina crew. I am able to be the admin and create new user accounts very easily.

Bluehost review by Todd P.
Todd P.
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"Declining WordPress hosting"

What do you like best?

Not much. Once considered a good option for WordPress hosting, this is now a host to avoid.

What do you dislike?

Their low-price hosting options should be avoided. Their multi-tenant hosting options are VERY SLOW and poorly supported. My recommendation is to go with another host entirely.

Recommendations to others considering the product

Go with another host for WordPress hosting. If you really want excellent performance and support, my recommendation is to go with Synthesis. It's worth the money you'll spend.

What business problems are you solving with the product? What benefits have you realized?

WordPress hosting is the reason I recommended BlueHost to a client a couple years ago.

Bluehost review by Tim M.
Tim M.
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Verified Current User
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"Go-to hosting provider for WordPress sites"

What do you like best?

Inexpensive and easy to set up. One-click installs for WordPress sites make this a no brainer for clients.

What do you dislike?

MOJO Marketplace integration is annoying

Recommendations to others considering the product

No brainer if you're hosting a WordPress site. So much cheaper than using a local hosting company.

What business problems are you solving with the product? What benefits have you realized?

WordPress hosting

Bluehost review by Benton P.
Benton P.
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"Great Speed, Bad Backend"

What do you like best?

Blue Host has great speed for the sites they host. If you have a WordPress site, they will give you one of the better speeds around.

Also, their support has been great every time I've had to call with a issue with client sites.

What do you dislike?

I do not like their CPanel. Having used Media Temple, Go Daddy and Host Gator I would say Blue Host CPanel is the worst of the group.

Recommendations to others considering the product

If you don't care about the backend it's a great choice. Hopefully they will change it soon.

Bluehost review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
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"Bluehost - The hostess with the mostest"

What do you like best?

Simplicity, any user can easily get started and be walked through checkout. seems to be designed to take into account the most experienced users or the newest

What do you dislike?

nothing yet, Hopefully it stays this way. so far there hasn't been much negative to speak of.

Recommendations to others considering the product

saving yourself headaches by using bluehost they seem to encompass everything you could possibly need to be up and running as soon as possible.

What business problems are you solving with the product? What benefits have you realized?

Hosting, Domain registration and actually it even uses mojo marketplace to install wordpress.org for me.

Bluehost review by Michael S.
Michael S.
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"Mediocre shared hosting, you get what you pay for"

What do you like best?

Pricing and Wordpres support were what got me to consider and sign up for Bluehost.

What do you dislike?

Once a customer, I had numerous downtime issues and was plagued with slow server response times.

Recommendations to others considering the product

While the pricing is definitely right, I can't stress enough that you get what you pay for. If you have problems with your hosting (and you will), don't expect stellar customer support.

What business problems are you solving with the product? What benefits have you realized?

Was looking for reasonably priced shared hosting for development and staging sites for my clients.

Bluehost review by Jesse D.
Jesse D.
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Verified Current User
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"Very friendly and easy to use"

What do you like best?

Easy to use. One click Wordpress installs. Good communication about maintenance. As somebody that just started blogging and has no idea what he was doing Bluehost is a very solid choice. I am very satisfied with my Website and the hosting they have provided is great.

What do you dislike?

Currently have no had any issues. Every support was answered correctly and on time. Has not failed for me. This is very biased opinion since I am a noob to website hosting and domain. I don't know what I am doing but Bluehost made it easy. I am very pleased with my site.

Recommendations to others considering the product

If you want something simple for your Wordpress website this is a solid purchase.

Bluehost review by Kimberley T.
Kimberley T.
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"Dated product"

What do you like best?

It's easy to use to some degree. I like how I can create folders and easily sort mail and quickly delete what I don't need.

What do you dislike?

I find it very wordy and it looks like it needs updated. Trying to set up my account to avoid junk mail was very difficult.

What business problems are you solving with the product? What benefits have you realized?

Nothing, I use it for our website and email. I think it's fairly easy to use and setup what we need on our webpage.

Bluehost review by User in Higher Education
User in Higher Education
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"Bluehost Review"

What do you like best?

The customer support is great, the package is fairly straight forward to use!

The backups are also a life saver if you are ever in the position where everything crashes or you get a virus! They also can integrate an existing website so no need to rebuild!

What do you dislike?

To be honest if ever I have a problem (they are few and far between) the customer service is great so I can't complain! The interface and be a little less cluttered (but I'm a minimalist and like simple design). Overall no complaints!

What business problems are you solving with the product? What benefits have you realized?

I don't have to worry about the 'tecky' issues of hosting my website - they do it for me!

Bluehost review by Nathan M.
Nathan M.
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Verified Current User
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"Gets the job done"

What do you like best?

Simple interface and good pricing. I only log in once a year to renew but it's a simple process.

What do you dislike?

I have had issues getting my CC to work with auto pay.

What business problems are you solving with the product? What benefits have you realized?

Hosting a small website and database

Bluehost review by Administrator in Law Practice
Administrator in Law Practice
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"Excellent customer service by Bluehost. "

What do you like best?

Great customer service and a helpful user interface. I like that they offer a referral program.

What do you dislike?

There is nothing I didn't like. The control panel was a little busy at first.

Recommendations to others considering the product

Definitely use Bluehost as they are kind and easy to work with. Also their referral program has a lot of potential for someone getting started to earn extra income and help their friends.

What business problems are you solving with the product? What benefits have you realized?

I'm seeking marketing solutions.

Bluehost review by Administrator in Financial Services
Administrator in Financial Services
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"Good Value Hosting solution"

What do you like best?

Bluehost provide very good value hosting solutions, and good support too.

What do you dislike?

Response to ticket support is too slow, may take few days. Higher level technical support is only available at US working time, not easy for overseas users.

Recommendations to others considering the product

Bluehost provides great value hosting products, quick live chat support. But they have stopped reseller hosting, and there are problems with previously sold reseller packages they won't fix, e.g. can't add in addon domains, and this problem can only be resolved by their QA department, which only works during US working time. For users outside US, it's a pain to get the support.

What business problems are you solving with the product? What benefits have you realized?

Deploy Wordpress, Magento, Opencart and many other web applications.

Bluehost review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
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"You Get What You Pay For."

What do you like best?

The price performance of bluehost's shared hosting is very competitive. By default they give you some level of backups (which is important for when they wipe your websites).

What do you dislike?

The constant up-sells or teased, handicapped features were loathsome. The support is rather bad. Periodically, our client sites would get wiped out or rolled back to the same point in time. Ever-increasing months of work, lost with nary an explanation from them. Finally, we graduated to tier 2 support we were given some insight into what was going on. One of the best business decisions we made was moving away from Bluehost.

Recommendations to others considering the product

We went with inmotion hosting.

Bluehost review by Agency in Public Relations and Communications
Agency in Public Relations and Communications
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"The Must Use Hosting Platform!"

What do you like best?

Great customer support. Great Price. Great value.

What do you dislike?

The Cloud hosting plan has problems with reliability.

Recommendations to others considering the product

Bluehost isn't perfect... but with 24/7 tech support, it's still the best product on the market.

What business problems are you solving with the product? What benefits have you realized?

Easy to use hosting platform. All-in-one website solutions.

Bluehost review by Symatha H.
Symatha H.
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"Bluehost for Blogging"

What do you like best?

I like how it walked me through everything to set up a blog.

What do you dislike?

It's interface with wordpress.com is difficult to navigate.

What business problems are you solving with the product? What benefits have you realized?

I like that I am able to contact Bluehost directly and speak with someone.

Bluehost review by Thomas G.
Thomas G.
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Review Source

"Why Bother?"

What do you like best?

They have good deals and good customer service which is helpful if you need a lot of 1:1 time with them.

What do you dislike?

Basically the same deal as HostGator. Why would I use BlueHost when there are so many other options that are cheaper, faster, and more flexible.

Recommendations to others considering the product

Bluehost is getting better. Getting away from shared hosting and into VPS is the way to go.

Bluehost review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
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"Bluehost is great!"

What do you like best?

The customer service is far better than any other hosting or domain registration I have ever used. The prices are competitive, and the products are valuable.

What do you dislike?

The user interface was varied for different sections and was sometimes hard to figure out. I often had trouble retrieving passwords when i forgot them.

Recommendations to others considering the product

Bluehost is the best hosting and domain registration I've found. Highly recommended!

What business problems are you solving with the product? What benefits have you realized?

I was looking for reliable, easy-to-use web hosting and domain registrations with good customer service. Bluehost definitely delivered and made my life easier.

Bluehost review by User in Higher Education
User in Higher Education
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Verified Current User
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"Good service, great customer service"

What do you like best?

Customer service is quite good. Chat feature with customer service works well with immediate answers. This is in regards to basic features provided by bluehost.

What do you dislike?

instructions for more advanced features are lacking.

Recommendations to others considering the product

clearly define your goals with bluehost ahead of time to ensure you can meet them.

What business problems are you solving with the product? What benefits have you realized?

Simple website hosting.

Bluehost review by User in Law Practice
User in Law Practice
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"Bluehost review"

What do you like best?

It was cheap to host and switch domains to bluehost. I did get some services free

What do you dislike?

The email never works, it's always "server down". and to get anyone to actually help me build my website, I had to pay ALOT OF MONEY extra to MOJO marketplace.

What business problems are you solving with the product? What benefits have you realized?

It's my website, I've still hoping to get the benefits of it with an online presence

Bluehost review by Administrator in Writing and Editing
Administrator in Writing and Editing
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"Great option for website hosting!"

What do you like best?

Great selection of options when it comes to the web hosting services and they also have a great customer support.

What do you dislike?

I can not think of what I dislike about Bluehost

What business problems are you solving with the product? What benefits have you realized?

Getting the web and domain support I need from both the hosting services and the customer support they offer.

Bluehost review by Administrator in Building Materials
Administrator in Building Materials
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Verified Current User
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"Bad Hosting"

What do you like best?

None, its a very bad hosting service.... do not get it.

What do you dislike?

everything, poor customer service, slow server, easily hacked servers.

Recommendations to others considering the product

dont do it

What business problems are you solving with the product? What benefits have you realized?

marketing our company website

Bluehost review by Administrator in Internet
Administrator in Internet
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"Not deserving of the glowing reviews across the web"

What do you like best?

I tried Bluehost because of all the great reviews online, but I should have realized the referral program they have running makes it almost impossible to find an unbiased review. I like that it's inexpensive, that's about it.

What do you dislike?

I had a tough time getting set up, found the customer service lacking and slow, and was disappointed with the clunky interface.

Recommendations to others considering the product

Review other options. If all you need is a simple site/blog/whatever, I suggest looking elsewhere.

Bluehost review by User in Higher Education
User in Higher Education
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"Yet another hosting service, but quite cheap and good support"

What do you like best?

It gives you absolutely what it sells you exactly what it says it sells you, nothing more or less. And it is quite cheap!

What do you dislike?

Very limited amounts of domains it only have the typical, not new implementatios like .ninja, .dev, etc

Recommendations to others considering the product

If you have used as many kind of sites like this you would definitely understand that it is a normal and good place and it does exactly what it says it does

Bluehost review by Administrator in Education Management
Administrator in Education Management
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"Bluehost didn't fit our needs but has good options"

What do you like best?

What I liked best was the ability to match up customized e-mails with our designed best website. Additionally the amount of storage he had with the website was very good. Also the design layout of the website were very useful.

What do you dislike?

On the log in page, many times we logged into the wrong area (website or email). The email sites were difficult to use. They were hard to manage and organized. Additionally for those not highly educated in website design, it was very hard to manage the website portion.

Bluehost review by User in Law Practice
User in Law Practice
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"Bluehost User Review"

What do you like best?

It's turnkey and easy to access. Bluehost Customer Service is super nice too and willing to roll up their sleeves to dig into your problem.

What do you dislike?

There seems to be a conflicting amount of knowledge from one CS rep to another which can sometimes make problem-solving a but frustrating.

What business problems are you solving with the product? What benefits have you realized?

A reliable hosting company. Our site has never crashed.

Bluehost review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
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"You Get What You Pay For"

What do you like best?

Price. Other than that, they have a decent database of support articles and their platform isn't impossible to use.

What do you dislike?

Low level of support and poor quality of service.

What business problems are you solving with the product? What benefits have you realized?

Web hosting is the obvious one, but this isn't much of a "problem". Bluehost saved us money.

Bluehost review by User in Public Relations and Communications
User in Public Relations and Communications
Validated Reviewer
Review Source

"Cheap hosting option for Wordpress"

What do you like best?

We use WordPress as a hosting option for the WP-based website of a nonprofit organization I'm associated with. Not only is it a fairly cost-effective option, but there have been no major issues with it so far.

What do you dislike?

The interface is a bit clunky. Fortunately, I don't have to spend much time with it. I haven't had any experience dealing with customer service - yet.

Recommendations to others considering the product

It's a decent option for basic hosting needs, especially if you're running a WP website. And I haven't heard anything about the BlueHost founder going elephant hunting, either.

Bluehost review by User in Marketing and Advertising
User in Marketing and Advertising
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"Bluehost Review - Negative"

What do you like best?

There was not much about Bluehost that I liked.

What do you dislike?

Their customer service was lacking and extremely slow.

What business problems are you solving with the product? What benefits have you realized?

I used to utilize Bluehost as my website host, until I switched over to Siteground

Bluehost review by User in Writing and Editing
User in Writing and Editing
Validated Reviewer
Verified Current User
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"Blue host review"

What do you like best?

Communication is easy and the dashboard is easy to use.

What do you dislike?

I don't understand the security features and they aren't easily explainable to someone that's not very tech savvy.

Recommendations to others considering the product

Shop around.

What business problems are you solving with the product? What benefits have you realized?

Setting up a website to connect with customers.

Bluehost review by Administrator
Administrator
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"Web Hosting Good Email Not The Best"

What do you like best?

The web hosting seems decent and the customer service is okay.

What do you dislike?

The email service could use a lot of help.

What business problems are you solving with the product? What benefits have you realized?

Professional website and email are a perk.

Bluehost review by Administrator in Staffing and Recruiting
Administrator in Staffing and Recruiting
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"Bluehost Review"

What do you like best?

Very reasonable price for multiple websites

What do you dislike?

overall page load speeds are much too slow

What business problems are you solving with the product? What benefits have you realized?

Creating multiple websites for very little cost.

Bluehost review by Consultant
Consultant
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"Good Option for the Price"

What do you like best?

Affordable shared host with basic features.

What do you dislike?

Rare I know, but would like it if could run modern web apps like node.js etc. on the basic plans.

What business problems are you solving with the product? What benefits have you realized?

Hosting

Kate from G2 Crowd

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