What do you like best?
Never lags, easy to set up, and extremely clear picture. Sound quality is great. The graphics are easy on the eyes. Unlike WebEx, it doesn't seem to suffer from the usual delays in connections that are all too common.
What do you dislike?
International clients have a really hard time connecting sometimes. They tend to have problems with connectivity and audio quality.Like any video chat system, things get tricky if more than one person is talking at once - you won't hear both people if that happens.
Recommendations to others considering the product
It's a reliable and robust video conferencing solution that works when others don't. It's super easy to use, requires little configuration and just, well, works!
What business problems are you solving with the product? What benefits have you realized?
Blue Jeans is much more stable and allows for screen sharing, chat, and audio/video control. It's intuitive and easy to use. You can schedule regular meetings and sent out reminders straight from the software, too.