Bluelock

(14)
4.9 out of 5 stars

Bluelock provides managed and assisted Disaster Recovery-as-a-Service for virtual and physical machines. It's tailored suite of solutions includes DRaaS Run, DRaaS Ready and DRaaS Restore to meet even the most demanding RTO and RPO requirements. Bluelock also provides secure Infrastructure-as-a-Service for IT teams looking to offload the time and cost of datacenter management.

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Showing 14 Bluelock reviews
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Bluelock review by <span>Ben V.</span>
Ben V.
Validated Reviewer
Verified Current User
Review Source

"Excellent Disaster Recovery Partner and Solution"

What do you like best?

Bluelock's solutions work as advertised. The Bluelock team becomes an extension of the internal IT department and works closely to implement a tailored solution. Once implemented, they are constantly working with you to maintain the solution and verify that it continues to meet the needs of the organization. The solutions they offer are extremely flexible. Everyone from sales to technical support is knowledgeable and available to help in any way. I've been dealing with IT vendors for almost 20 years and Bluelock is one of the best.

What do you dislike?

The solution can be a bit costly for smaller organizations but the amount of time and hours saved using Bluelock easily offsets the costs.

Recommendations to others considering the product

Schedule a call with the Bluelock team and explain your goals. Bluelock will find the right solution and help implement it.

What business problems are you solving with the product? What benefits have you realized?

We've had many disaster recovery solutions over the last 15 years. All of them had different challenges and none worked exactly as advertised. We were asked for a solution that we could flip a switch and our disaster recovery environment would work. There are a few additional steps besides 'flipping the switch' but for the most part, it is that simple. The best part is that our disaster recovery tests are always successful. The solution is also extremely flexible making it easy to update with an ever-changing environment.

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Bluelock review by <span>Sherry G.</span>
Sherry G.
Validated Reviewer
Review Source

"BlueLock was a trusted advisor for our DR planning"

What do you like best?

We needed a hybrid solution that was pretty complicated, and BlueLock was one of the few vendors that was creative enough to find a solution to meet our needs. They approached our DR challenges as a business solution consultant so we worked together to determine how to proceed. We were not sold a one-size fits all product.

We also appreciate BL's white-glove service platform, which allows our executive and technology teams to rely on them for expert guidance and support. The sales team and implementation team have been engaged, committed and trusted advisors throughout the entire cycle from introduction to final testing.

What do you dislike?

The DR process itself can be challenging and complicated, and we have encountered obstacles in the roll out, but nothing related to BL's level of service or care.

Recommendations to others considering the product

They have been wonderful to work with and I recommend them as a vendor for DR and back up solutions.

What business problems are you solving with the product? What benefits have you realized?

We are trying to ensure that our clients' needs and expectations are met, even during a disaster. We have to be willing to invest in the tools needed to stay competitive and BL allows for that.

I feel confident with the product, service team, and BlueLock as an organization that they will support us and our clients in a disaster, which is when you need your DR vendor the most.

What Disaster Recovery as a Service (DRaaS) solution do you use?

Thanks for letting us know!
Bluelock review by <span>Maximiliano O.</span>
Maximiliano O.
Validated Reviewer
Verified Current User
Review Source

"It was AWESOME implementing BlueLock with it's Team"

What do you like best?

The commitment of the BlueLock Team to push the project forward was amazing.

What do you dislike?

So far everything is great, I have no complains.

Recommendations to others considering the product

It's an spectacular solution with so many possibilities on their back-end. Personally I celebrate the fact that they can maintain the replicated network as it is on your end, maintaining the VLANs configuration and the fact that you can run custom scripts at the beginning of the playbook run to configure the environment.

What business problems are you solving with the product? What benefits have you realized?

The requirement by the Board to have a "ready to deploy" backup of our releasing infrastructure that will increase the confidence of the funders on the company.

Bluelock review by <span>Michael T.</span>
Michael T.
Validated Reviewer
Review Source

"Bluelock is a stellar managed VMware Hosting Provider"

What do you like best?

Bluelock's best asset is their people. From project managers, to implementation specialists, to network guys, all have been top notch in their roles. I also like that we can carve up our resources and perform many tasks on our own.

What do you dislike?

I would like access to the underlying vCenter API to enable autoprovisioning and scaling. It would also be nice to allow overprovisioning of CPU resources with QoS so we can perform testing during nonpeak periods.

What business problems are you solving with the product? What benefits have you realized?

Bluelock allows our DevOps team to focus more on developing and less on operations. With the exception of a firewall not coming back up properly after a physical hardware malfunction, we've had zero downtime. We also subscribe to their Disaster Recovery as as Service platform, but haven't yet needed to use it.

Bluelock review by <span>Mark S.</span>
Mark S.
Validated Reviewer
Review Source

"No better product for DR exists"

What do you like best?

The technical people working through all implementation issues are incredible! No stone is left unturned looking for solutions and the products are comprehensive in covering our needs.

What do you dislike?

We drastically underestimated the backup size requirements when we first started. Our backup requirements are complex and the tools available don't quite meet our needs; we have to perform some gymnastics to get it all working. Not a bad thing, just frustrating.

Recommendations to others considering the product

Get them on board! You can't go wrong with their service!

What business problems are you solving with the product? What benefits have you realized?

We currently are actively pursuing DRaaS in the Ready, Run, co-lo, and backup environments.

Bluelock review by User in Higher Education
User in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Excellent support"

What do you like best?

The support technicians I have worked with have been great. They have all been very patient and willing to find the best solution to whatever issue comes up. Their turnaround time on tickets regarding firewall rule changes and such is great.

What do you dislike?

I'm not a fan of their firewall choice, but that is more of a personal preference bias on my part.

What business problems are you solving with the product? What benefits have you realized?

We use Bluelock as a safety net for our public website. In the event that our data center goes down, we can fail over to Bluelock to keep the website up.

Bluelock review by <span>Tom M.</span>
Tom M.
Validated Reviewer
Verified Current User
Review Source

"Reliable and Flexible"

What do you like best?

Over five years without major outage, excellent to work with, and great flexibility.

What do you dislike?

Billing can be complex, especially as we adjust the services we purchase.

What business problems are you solving with the product? What benefits have you realized?

Cloud hosting of our SAAS solution. Bluelock has been a cost-effective and highly reliable solution for our infrastructure, with best in class disaster recovery services.

Bluelock review by <span>Sandar V.</span>
Sandar V.
Validated Reviewer
Review Source

"Great Partner!"

What do you like best?

Wonderful support tailored to our level of need.

What do you dislike?

That we can't use them on every client - some clients want to host their own stuff.

What business problems are you solving with the product? What benefits have you realized?

Ability to quickly spin up and down environments and provision DR without requiring tons of inhoues talent and time.

To the upload screenshot thing below - I *am* a current user/administrator, but don't have the time right now to fool with a password reset, so I had my employee get a screenshot of him signed in.

Bluelock review by User in Automotive
User in Automotive
Validated Reviewer
Verified Current User
Review Source

"Professionals that are well organized and knowledgeable"

What do you like best?

Their organizational setup and communications skills

What do you dislike?

Pricing could be better. Locked into a committed minimum instead of actual usage.

Recommendations to others considering the product

In a world with lots of companies that either are incompetent or simply don't care about performance, organization, communication, and expertise, Bluelock is a refreshing provider that cares about all of this and more.

What business problems are you solving with the product? What benefits have you realized?

Disaster preparedness, virtualization

Bluelock review by <span>Bryan B.</span>
Bryan B.
Validated Reviewer
Review Source

"DRAAS as it was meant to be"

What do you like best?

The entire Bluelock team is dedicated to making the planning and deployment of DRAAS a complete success

What do you dislike?

I actually have no dislikes for Bluelock at this time

What business problems are you solving with the product? What benefits have you realized?

Bluelock allows me to implement a flexible DRAAS plan than is constantly changing without having to continually re-architect the solution.

Bluelock review by <span>Kirk H.</span>
Kirk H.
Validated Reviewer
Review Source

"Very pleased"

What do you like best?

Secure and warm feeling when you know your data is safe

What do you dislike?

Nothing outside of I wish this service was free, but worth every penny you spend

What business problems are you solving with the product? What benefits have you realized?

Fear of losing data - Disaster Recovery

Bluelock review by <span>Gregory P.</span>
Gregory P.
Validated Reviewer
Review Source

"Bluelock Survey"

What do you like best?

I like the quick customer service and monitoring of Bluelock

What do you dislike?

Nothing at this point the company is great

Recommendations to others considering the product

Excellent company

What business problems are you solving with the product? What benefits have you realized?

We are using Bluelock for Disaster Recovery location

Bluelock review by <span>Michael T.</span>
Michael T.
Validated Reviewer
Review Source

"Virtualization system integration and deployment"

What do you like best?

Bluelock did a great job of supporting our virtualization project from beginning to end, offering engineering and support resources all along the way.

What do you dislike?

More training resources would have been helpful to understand the specific way that the Bluelock solution was designed to interact

What business problems are you solving with the product? What benefits have you realized?

Business problems: outdated hardware, over subscribed storage, lack of flexibility, inability to grow with business, no redundancy or offsite disaster protection

Benefits: Upgraded hardware with plenty of flexibility, room for expansion and built-in redundancy, ability to support offsite disaster protection

Bluelock review by Administrator in Transportation/Trucking/Railroad
Administrator in Transportation/Trucking/Railroad
Validated Reviewer
Review Source

"Helpful and responsive"

What do you like best?

Bluelock has been very helpful. Anytime I or anyone on my team has needed any assistance Bluelock has been very helpful and always available.

What do you dislike?

There have been planned outages for upgrade during business hours.

Recommendations to others considering the product

Highly recommend BlueLock for Disaster Recovery

What business problems are you solving with the product? What benefits have you realized?

Ensuring our website is always available even during a Disaster.

Kate from G2 Crowd

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