It was a challenge to find a CPQ that we felt really met our custom manufacturing needs and understood our business. Many CPQ's seem to be focused on bundling existing stock products. BluePrint has the ability to handle BOM parts with as many dependencies as we need. In fact, it has more capabilities than we use.
BluePrint scripting allows us to add any business logic needed. This makes it extremely flexible. If you can't make it work with scripting, BlueZebra is able to create custom functions to meet your needs. They have a script generator for less technical administrators. End-product configurations and scripts both can be split out and combined to reduce duplication, making it easier to maintain.
BlueZebra customer support, developers and director are all wonderful to work with. The company is very agile, so can quickly create a solution to meet your needs. Support tickets are answered promptly. We had an issue on a holiday last year and a developer stayed and worked with us until the problem was solved.
Our sales executives and end-users like the simple and clean quoting interface, help windows and the ability to select options in any order rather than being forced into a specific question sequence.
BlueZebra is very helpful and easy to work with. These guys are awesome!
I haven't found any situation that BluePrint can't handle. Even if other CPQ products meet your needs, BluePrint may still be more economical.