BlueSnap

BlueSnap

4.0
(47)

With BlueSnap, start accepting payments online in a snap. Software, SaaS, subscription services or physical goods, they have everything you need to sell online with the highest conversions.

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BlueSnap review by Chuck B.
Chuck B.
Validated Reviewer
Verified Current User
Review Source

"Thank you to BlueSnap and the BlueSnap Team"

What do you like best?

I got started in Internet marketing in early 2008. Back then the company was not called BlueSnap. My introduction to Internet marketing and Internet sales was made a whole lot easier because I never had to worry about payments. That was always taken care of for me. I have to say that during this decade, well in a couple months it will be a decade, during those tens years I have never had an issue. BlueSnap and the BlueSnap team always provided me with professional service. Thank you.

What do you dislike?

What I dislike? Honestly, the only issues I ever had were forgetting my password a couple times. Even then, the irritation was short lived because BlueSnap just took care of it for me. I have since come up with a better system to keep track of Passwords etc.

I honestly have no complaints, and no recommendations. If you haven't guessd by now, I like BlueSnap and the ten years of excellent service they have given me.

What business problems are you solving with the product? What benefits have you realized?

The benefit to me has been to never give a thought to my payments. I have a trusted provider that handles that for me with no problems in the last ten years.

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BlueSnap review by Rishab V.
Rishab V.
Validated Reviewer
Verified Current User
Review Source

"Easy and Quick Underwriting Process!"

What do you like best?

BlueSnap helped us quickly acquire merchant accounts. Their business allowed us to scale up with no issues. We got approved in under a week. They assisted us getting PCI compliance which only took one day. They were pre-integrated with our CRM. They have good support and respond to tickets/calls fairly quick.

What do you dislike?

Integration took a little longer than expected as we had a few technical issues. We had some authentication issues which delayed our expected launch date by 2 days, however once integrated everything went very smooth.

Recommendations to others considering the product

I would recommend BlueSnap to E-Commerce businesses who are trying to get away from Stripe.

What business problems are you solving with the product? What benefits have you realized?

We were able to get effortless processing for our e-commerce business. Our declines are lower and our fees are lower. We can accept Amex with no issues now as well. They have good technology to prevent chargebacks from happening in the first place which really helps.

What Payment Gateway solution do you use?

Thanks for letting us know!
BlueSnap review by Frank M.
Frank M.
Validated Reviewer
Verified Current User
Review Source

"Takes care of all the work"

What do you like best?

I don't have to worry about billing, sales tax, or PCI compliance. The BlueSnap hosted checkout page takes care of everything for me.

What do you dislike?

Initially I would have liked the payments to go into my PayPal account, but I came to like the Payoneer account that was the imposed solution.

Recommendations to others considering the product

If you want a hands-off payment solution, this is a very good option.

There is also an API for tighter integration, but I have no experience with that.

What business problems are you solving with the product? What benefits have you realized?

I switched to BlueSnap because they handle all sales tax issues for me, including the complex European VAT requirements. And above all, my customers now have the choice of a wide variety of payment methods, including credit cards, PayPal and Google Pay.

BlueSnap review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Professional and friendly service highly recommended"

What do you like best?

Friendly and professional customer support. The dashboard and reports are easy to use and read.

Easy to find any transactions from the past. Fee's are great. Login system is easy and secure, feel that all the information is secured. Installation was very easy and effective to my use. I highly recommend BlueSnap to anyone who are looking for professinal and friendly service payment provider. They helped me from step 1 until everything was set up and even helped me to test everything!

What do you dislike?

Chargeback fee's, Chargeback deadline to provide all information needed for the specific case.

Recommendations to others considering the product

BlueSnap is definatly nice and professional system

Will reccommend to others

What business problems are you solving with the product? What benefits have you realized?

Accepting payment inside the checkout step (MWI)

Getting payment worldwide and offering payment method with credit cards and debit.

Easy understanding reports and easy to lookup for any information

BlueSnap review by Daniel W.
Daniel W.
Validated Reviewer
Verified Current User
Review Source

"Easy, Functional, & Reliable Payment Processor "

What do you like best?

Great customer service - easy to get ahold of and coordinate with our tech teams. Never any issues, and hiccups are quickly attended to.

What do you dislike?

The setup process took a little longer than expected, but that's often to be expected with testing and preparation for card processing.

Recommendations to others considering the product

Recommend trying it out and seeing if it meets your business needs. It fits what we need and they're easy to work with and are very accommodating.

What business problems are you solving with the product? What benefits have you realized?

We're able to process payments outside of Amazon Pay and PayPal now, and have a provider we trust and rely on.

BlueSnap review by Blair C.
Blair C.
Validated Reviewer
Verified Current User
Review Source

"Responsive customer support"

What do you like best?

The BlueSnap team was very quick in getting us up and running with them when our previous credit card process failed. BlueSnap was quick to help us, even when the decision to switch was made on a Sunday morning. They have supported us throughout the whole process of implementing their API and have been available to help with any issues that arose along the way.

What do you dislike?

While the UI has many very informative charts and tables that have helped us assess our customer base, the system lacks monthly accounting reports that easily summarise sales, fees and payouts that can we reconciled with in-house accounting data.

What business problems are you solving with the product? What benefits have you realized?

We deal with high-volume, low-value transactions. BlueSnap's competitive rates have reduced our selling costs on each transaction. They have also consolidated what use to be 4 payouts from in 3 different currencies to one payout, which has reduced banking fees and time spent reconciling multiple accounts and statements.

BlueSnap review by Chris E.
Chris E.
Validated Reviewer
Review Source

"BlueSnap is great for handling software and other intangible item sales."

What do you like best?

BlueSnap works great for selling software and other intangible items. The fees are reasonable and the reporting information is generally good.

What do you dislike?

I don't like how sales paid by PayPal are handled and the fraud controls for hardware sales could be stronger. They also changed the detailed sales report without notice and it was difficult to regain access to the original format.

Recommendations to others considering the product

Make sure to have fraud controls in place for hardware sales.

Understand the additional complexity by accepting payments via PayPal.

BlueSnap is a great product for the money.

What business problems are you solving with the product? What benefits have you realized?

BlueSnap allows us to process high volumes of software sales without the burden of hiring extra employees.

BlueSnap review by Daniel  W.
Daniel W.
Validated Reviewer
Verified Current User
Review Source

"Great Service, Exceptional Client Support "

What do you like best?

The platform is easy to use and integrate, and the customer support is fantastic. No issues whatsoever.

What do you dislike?

Nothing for now - we are happy with all features and have no complaints currently

What business problems are you solving with the product? What benefits have you realized?

We were relying on PayPal payments, and a previous processor that was proving difficult to use. With BlueSnap, we've changed that and now have a quick, easy solution for customers on our website.

BlueSnap review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Verified Current User
Review Source

"Great payment gateway for online, high volume business"

What do you like best?

The BlueSnap team is very responsive and have built a very feature rich payment gateway (easy mulit-currency, multi-acquirer) that is competitive with the best gateways out there.

What do you dislike?

Reporting being delayed 3 hours (so not seeing real time transactions) is not ideal.

Recommendations to others considering the product

I've used a number of payment gateways and BlueSnap would be the one I go back to, if I ever need to pick a gateway again.

What business problems are you solving with the product? What benefits have you realized?

We're using BlueSnap as our payment gateway, at a super competitive rate compared to all the other gateways out there, with good fraud tools and fast performance (and an integration with Zuora).

BlueSnap review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Review Source

"BlueSnap and Bob Kairnes have been great to deal with. Zero hassle in the onboarding process. "

What do you like best?

Onboarding and application was quick and easy. BlueSnap didn't require us to jump through endless hoops to apply, and support was always there to assist us. Response time was very quick and knowledgeable. Our development team appreciated the dedicated integration specialist assigned to our account and I liked that I could reach our consultant at any time with questions.

What do you dislike?

I would always prefer an even faster underwriting wait time, but understand this is not always possible. Compared to past experiences with underwriting wait times, Blue Snap was certainly on the faster side.

What business problems are you solving with the product? What benefits have you realized?

We are expanding into Europe and BlueSnap will help our conversions in areas such as France. We are excited to have the ability to connect with multiple acquiring banks to increase our sales via increased conversions. We have been in business for a long time and this is the first processor that has the ability to offer this. We expect to see growing numbers throughout our expected growth and expansion. BlueSnap's ability to accept multiple payment options will be great for us in markets we are not yet established in.

BlueSnap review by Josue F.
Josue F.
Validated Reviewer
Verified Current User
Review Source

"Excellent platform to grow"

What do you like best?

Simplicity with what the user can pay, is beautiful, I really like the way of processing the integration with paypal, this way I have everything in one place.

What do you dislike?

Nothing really, I would leave everything like this.

Recommendations to others considering the product

I really like the whole product, the only thing I can contribute for the Hispanic community is the admin in Spanish.

What business problems are you solving with the product? What benefits have you realized?

Have paypal integrated in the same platform.

The direct transfer to my bank account.

Ability to expand throughout Latin America.

BlueSnap review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Good customer service, but not so friendly platform"

What do you like best?

BlueSnap offers an online chat with a representative so their support is really good.

As for the platform itself, once you get used to the way they want you to operate everything it get's easier to use.

They also offer support to different currencies which is good for international vendors.

What do you dislike?

I wasn't the person who set up the integration so I can not review that part.

When I just started using BlueSnap as a vendor it took me sometime to understand how the platform is built and how to operate it. Their onboarding process is not easy at all, and the UI should get a makeover soon, preferably from a UX expert. Hard to navigate, hard to find the information you need.

Recommendations to others considering the product

If you need a global payment service, BlueSnap is your answer. Their service is good as well as the support, I just wish they will re-design their user experience and interface to make everything easier to use.

What business problems are you solving with the product? What benefits have you realized?

We needed a global payment service where we can accept payments with different types of credit cards, paypal, alipay and wire transfers, while also supporting different currencies.

BlueSnap review by Patrick H.
Patrick H.
Validated Reviewer
Verified Current User
Review Source

"Bluesnap stands the test of time"

What do you like best?

Bluesnap has been around a long time for a reason...They are very good at what they do!

We at ILF Mobile Apps Corp. have tried other processors who claim to have superior platforms and better fee structures, but we always stay with and come back to Bluesnap. Their conversion rate beats all their competitors and their platform is far easier to navigate while offering the same, if not better integration and features.

What we like best about Bluesnap is their adhesion to routine and schedule. They are NEVER late with payment reports and the payments are always made on time and without issue. You'd be surprised how many of Bluesnap's competitors have frequent problems with this simple, yet vitally important task.

What do you dislike?

Nothing. We like it all. If I had to mention any flaw, the only thing I would mention is that I would like to have an account rep to speak with, but if it meant raising processing fees, it is not worth it. Everything is fine the way it is.

What business problems are you solving with the product? What benefits have you realized?

Increased profitability resulting from increased conversions and affiliate traffic.

BlueSnap review by Edgar C.
Edgar C.
Validated Reviewer
Verified Current User
Review Source

"V.P, of Business Development"

What do you like best?

Our clients, and their audience, can easily make payments using our software and manage the activity in one place. They have a very robust API but their console is also easy to navigate. Having clients all over the world creates a demand to accept payments from multiple currencies and BlueSnap delivers. They have a friendly and knowledgeable support staff to address our business needs and those of our clients.

What do you dislike?

Would like to see the $2 ACH transfer fee go away, this is the cost to have your funds sent to your bank account

What business problems are you solving with the product? What benefits have you realized?

We are solving the struggle of our clients on-boarding their customers and getting paid fast. Our clients deal with a wide range of audiences and having an easy way to pay allows for a more complete on-boarding experience. More complete registrations means more business and less administrative work.

BlueSnap review by User
User
Validated Reviewer
Verified Current User
Review Source

"A step above the rest"

What do you like best?

Great merchant dashboard, reoccurring billing functionality, and customer service.

What do you dislike?

My suggestion is to improve dispute management for customer chargebacks. This is where BlueSnap is lacking compared to other service providers we've used. Many customer perform fraud or friendly fraud and other providers provided management of these cases which we as the merchant win more than 70% of the time. With BlueSnap there is no case management feature, and we do not know if we won or received our money back from the customer's fraud. Lost prevention and protecting our reputation is very important to us.

Recommendations to others considering the product

BlueSnap is best in class for high risk merchant processing and reoccurring billing needs

What business problems are you solving with the product? What benefits have you realized?

Optimizing conversion rates and value of our customers with reoccurring billing functionality.

BlueSnap review by Administrator in E-Learning
Administrator in E-Learning
Validated Reviewer
Verified Current User
Review Source

"recommended payment gateway for israel users"

What do you like best?

There are very few payment gateway api's that are supported in Israel and this is one of the good ones.

Very convenient javascript API, and the minimal PCI compliant is required even for a hosted solution.

What do you dislike?

Bluesnap do a through check on the company before you can open a production account (which is perfectly understandable) what annoyed me a bit that they one time suspended my account (after it was already in production) cause they needed me to supply additional information about my company.

I felt like a proper warning should have been given and not suspending and causing down time for a production app.

What business problems are you solving with the product? What benefits have you realized?

minimal PCI compliance with integrated payment solution in my site.

BlueSnap review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
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Verified Current User
Review Source

"Scaling and support with BlueSnap"

What do you like best?

The customer portal page where they can cancel, get a reciept, check order status, etc. It's a very well layed out page that is easy for our customers to access and complete on their own.

I also like the ability to issue refunds and fix customer problems myself so I can get customers answers faster. The ability to manage it from our end as an administrator is helpful.

What do you dislike?

We struggle with feedback and help from support when our customers try to purchase with an error. It's hard to get response and enough feedback as to what the error was originially in order to prevent again.

Since you are the 3rd party billing for Perfecto I wish we had a direct contact to help us when we do encounter errors and be able to address the issues directly rather than through various emails.

Recommendations to others considering the product

Make sure you have a direct contact that can help provide feedback when needed. The Support isn't the best and struggles to provide insight into the problems initially. This frustrates customers.

What business problems are you solving with the product? What benefits have you realized?

We solve mostly refund disputes and upselling customers. The benefit is that its all tracked and the receipts are well enough written out that we can send to customers to innitiate next discussion.

BlueSnap review by Dr. Najeeb L.
Dr. Najeeb L.
Validated Reviewer
Verified Current User
Review Source

"Best Payment Gateway"

What do you like best?

Excellent customer support. Flexible payouts and a wide variety of payment methods.

What do you dislike?

Till now nothing however I would appreciate if they would accept PayPal for their customers like 2checkout.

Recommendations to others considering the product

If you are looking for an easy to integrate mobile optimized payment processor that just works out of the box look no further. Bluesnap offers everything your online customers need.

What business problems are you solving with the product? What benefits have you realized?

Local currency, integrated checkout and mobile optimized pages. All have contributed to our increased sales.

BlueSnap review by Stephen M.
Stephen M.
Validated Reviewer
Verified Current User
Review Source

"Great product"

What do you like best?

I like that it notifies me everyday and I can get reports.

What do you dislike?

It was initially harder to set up than I originally thought

What business problems are you solving with the product? What benefits have you realized?

Collecting payments easier

BlueSnap review by Administrator in Retail
Administrator in Retail
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Verified Current User
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Not very good, if there was any alternative - I would switch, home that one day"

What do you like best?

Nice customer support - I mean fast reply, this doesn't mean that they solve the things fast or do something with te features request

What do you dislike?

Lack of features, too many bugs, very slow in the reports part - sometimes it's so small that it will never load the page.

Recommendations to others considering the product

only if you don't have other choice and need Israeli customers.

What business problems are you solving with the product? What benefits have you realized?

Payment for both CC and PayPal

BlueSnap review by Administrator
Administrator
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Problems with declined transactions"

What do you like best?

Ease of use. Customer support is pretty good.

What do you dislike?

Many declined transactions by Bluesnap and the banks. For more than 6 months we have had falling sales because of declined transactions. Bluesnap seem to think there is nothing wrong with 60% of attempted transactions?? Not only does their own "fraud detection" system decline transactions, but so do the banks. Bluesnap does not take any responsibility for a high instance of transcations being declined by banks. What? There is obviously a lack of trust in the Bluesnap platform.

Recommendations to others considering the product

Be careful of high number of declined transactions and US$75 MONTHLY ADMIN FEE.

What business problems are you solving with the product? What benefits have you realized?

Declined transaction and huge revenue losses.

BlueSnap review by KC B.
KC B.
Validated Reviewer
Verified Current User
Review Source

"Great service and flexible for differing business needs"

What do you like best?

The flexibility is the best feature of BlueSnap. You can have a completely hosted service or simply use them as a gateway and anything in between. They were very accommodating for our unique needs and worked with us to change the typical work flow to fit the business requirements.

What do you dislike?

The reporting could be a little more robust. We live and die by data so getting timely access to deep data is something we wanted a little but more of.

What business problems are you solving with the product? What benefits have you realized?

We wanted to move away from our existing gateway provider to allow for more flexibility on recurring billing and initial transactions. The biggest benefit was the increase in authorization rates by 20%.

BlueSnap review by Pam G.
Pam G.
Validated Reviewer
Verified Current User
Review Source

"Easy Way to Set Up a Business eStore"

What do you like best?

Their IPN feature made it easy to integrate with our product so that people could create a new account when they purchased.

The products/contracts were very easy to set up.

What do you dislike?

BlueSnap does not integrate with SFDC. We really need that feature. Also, we would like to offer a freemium without a customer needing to put in a credit card and that feature also wasn't available.

What business problems are you solving with the product? What benefits have you realized?

We'd like to see our mobile app testing lab online. We need the ability for people to subscribe and manage their subscriptions. Plus, during the initial purchase we need to integrate with our product to create an account and provision testing hours.

BlueSnap review by Administrator in Internet
Administrator in Internet
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Verified Current User
Review Source

"So far flawless"

What do you like best?

The account was easy to setup. It's also fairly easy to find all the important settings and reports. I also find it fairly straightforward to integrate it with clickfunnels.

What do you dislike?

If I make less than $2500 within a year there's a monthly fee of $75.

What business problems are you solving with the product? What benefits have you realized?

I managed to find an integration processor for clickfunnels, since other processors are not accepted in my country.

BlueSnap review by Dan K.
Dan K.
Validated Reviewer
Verified Current User
Review Source

"Affiliate marketer and B2B services"

What do you like best?

Bluesnap always pay on time. They reply to my emails in a timely maner

What do you dislike?

Perhaps a dedicated affiliate manager. This would be of benefit so that we ciould make olans for growth

Recommendations to others considering the product

I would recommend

What business problems are you solving with the product? What benefits have you realized?

Selling affiliate products

BlueSnap review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Not a fan of this product"

What do you like best?

Their support team is decent.

Their shopping cart is okay.

What do you dislike?

Overkill for 90%+ of Ecommerce providers

Clunky and confusing admin UI

Basically no integrations

Awful for SaSS products

Confusing to your customers

Recommendations to others considering the product

Look at other options first. Check out Stripe if you are a dev or have devs. Look at WooCommerce and Shopify also if you need a store/cart. There are tons of options out there that I think make more sense.

What business problems are you solving with the product? What benefits have you realized?

We can accept payments and fulfil orders with Bluesnap. Beyond that I feel like it provides no benefit and it more of a liability for us.

BlueSnap review by Rupesh M.
Rupesh M.
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Verified Current User
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"simple and easy"

What do you like best?

ease of sign up. global presence at a click of a button

What do you dislike?

I wish this splatform extended to other areas of business and not just software

What business problems are you solving with the product? What benefits have you realized?

global presence. allows my business to transact 24/7.

BlueSnap review by Administrator
Administrator
Validated Reviewer
Review Source

"Easy to understand and easy to engage\integrate"

What do you like best?

Easy to engage and integrate with their platform, very detailed and well defined documentation and help, very responsive support center.

What do you dislike?

The subscription plan concept, as it is more suitable to real product merchant than SaaS based service, the concept of shopper, order, card, product, contract are not from SaaS world, a little bit confusing.

Invoice mechanism is totally not what SaaS users understand.

What business problems are you solving with the product? What benefits have you realized?

We provide a subscription plan per user, monthly payment, with several well defined packages.

By using Bluesnap, we provide subscription plan (contracts), and payment gateway.

BlueSnap review by Executive Sponsor in Computer Software
Executive Sponsor in Computer Software
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Verified Current User
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"Easy way to get money from your customers"

What do you like best?

Ability to create custom payment URLs and send them to our customers

What do you dislike?

On boarding process and screening process takes a lot of time and require a lot of documents.

What business problems are you solving with the product? What benefits have you realized?

Using BlueSnap save interchange, transfer and exchange rate fees for both us and our customers! So we are getting more money and our customers pay less fees :)

BlueSnap review by Dana K.
Dana K.
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Verified Current User
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"best global payment gateway"

What do you like best?

good customer service, the best gateway I used

What do you dislike?

till now everything is good, I didn't have any problem

What business problems are you solving with the product? What benefits have you realized?

global credit cards gateway

BlueSnap review by Jeong S.
Jeong S.
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"Lack of technical support & poor account management"

What do you like best?

Can accept credit card and process the payment ok

What do you dislike?

Lack of documentation, some documentations are not even accurate. Poor technical guidance or support for new feature implementation. Delayed responses in general. Technical resources are unavailable after Eastern business hours.

What business problems are you solving with the product? What benefits have you realized?

Payment processing for eCommerce.

BlueSnap review by Administrator in Telecommunications
Administrator in Telecommunications
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"Great Service"

What do you like best?

Ease of integration and ease of use. Clarity run through the product and its service support

What do you dislike?

Nothing. Everything works as it should when it should.

Recommendations to others considering the product

Easy to use throughout the business offering more options for customer payments

What business problems are you solving with the product? What benefits have you realized?

More options for customer payments

BlueSnap review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
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"Great tool to manage payments"

What do you like best?

The customer service is very fast by chat

What do you dislike?

Refunding a customer once, does not allow him to use the same profile to purchase in the future

Recommendations to others considering the product

It's easy to learn and use, if you have issues, don't hesitate to chat with customer support, they are great

What business problems are you solving with the product? What benefits have you realized?

Refunds, completing orders

BlueSnap review by Administrator
Administrator
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Verified Current User
Review Source

"Looking forward to a long standing relationship with BlueSnap"

What do you like best?

Customer support's awesome response time and attention to detail.

What do you dislike?

That they do not provide a detailed monthly billing statement.

What business problems are you solving with the product? What benefits have you realized?

Moving to BlueSnap we are anticipating a significant decrease in our overall processing costs.

BlueSnap review by Administrator
Administrator
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Verified Current User
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"Efficient payment provider"

What do you like best?

Easyness of use for startup companies, and also for expirienced companies

What do you dislike?

No affiliates on dashboard.

More options for VAT charging on different countries.

Recommendations to others considering the product

I found BlueSnap as the most user friendly payment provider

What business problems are you solving with the product? What benefits have you realized?

Getting payments without bothering with banks and many payment providers or gateways

BlueSnap review by Administrator in Internet
Administrator in Internet
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Verified Current User
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"I am a strong believer in Bluesnap, their support is better than other processors I have used"

What do you like best?

The support is the best part. I have gotten to know a few of them personally.

What do you dislike?

At this time there is nothing I dislike about bluesnap. I will be using them long term.

What business problems are you solving with the product? What benefits have you realized?

They have lowered my rate and made easy integration with my software

BlueSnap review by User
User
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Verified Current User
Review Source

"A tool to manage incoming funds"

What do you like best?

Helps in resolving the collection of card info without having to invest in the infr yourself

What do you dislike?

Merchant interface is somewhat outdated. Improvements are not happening very often

What business problems are you solving with the product? What benefits have you realized?

Solving our monthly collection problem

BlueSnap review by Administrator
Administrator
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Verified Current User
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"Reasonable solution is you have absolutely no other options"

What do you like best?

That it works. That it works. That it works. That it works.

What do you dislike?

Pricing policy, backend management, talk-through with WooCommerce

Recommendations to others considering the product

Try Stripe first, if they will work with your industry - it's cheaper, faster, easier, and better integrated with WooCommerce

What business problems are you solving with the product? What benefits have you realized?

Online payment processing

BlueSnap review by User in Computer Software
User in Computer Software
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Verified Current User
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"BlueSnap review"

What do you like best?

Great product and features. I was looking for a great product with a reasonable prices and finally found it! :)

What do you dislike?

None, all seems to be really great.

Only would be great can have some API php examples, that's all! :)

Recommendations to others considering the product

Try it

What business problems are you solving with the product? What benefits have you realized?

Sell all my products on-line with great professionalism.

BlueSnap review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
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Verified Current User
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"Reliable partner"

What do you like best?

User-friendly interface, prompt communication with support and management, smooth operating

What do you dislike?

Document check is too time consuming and takes too much effort to collect all needed papers

Recommendations to others considering the product

While initial set up is rather complex in terms of collecting required documents, statements, etc, I still recommend BlueSnap as a reliable partner for international digital e-commerce.

What business problems are you solving with the product? What benefits have you realized?

We cooperate with BlueSnap successfully for several years. The company has appointed a dedicated manager to our account and offered very special terms an conditions of cooperation.

BlueSnap review by Consultant
Consultant
Validated Reviewer
Review Source

"Sammers"

What do you like best?

Everything seemed fine at start, nice pleasant setup and all seemed fine

What do you dislike?

i put over $35000 dollars through this company to be told sorry your criteria didnt meet our credit card policy and nothing more than keeping our money for a total of 90 days, after reading so many reviews i wish i had of not bothered, they nothing more than pure scammers.

What business problems are you solving with the product? What benefits have you realized?

Lack on Communication, Loss of Payments

BlueSnap review by Tomer N.
Tomer N.
Validated Reviewer
Review Source

"Great service"

What do you like best?

Fast and easy integration, nice staff and very simple solution.

What do you dislike?

Onboarding documents requests can be tough sometimes, but it's fine.

What business problems are you solving with the product? What benefits have you realized?

Getting paid online

BlueSnap review by Eugene D.
Eugene D.
Validated Reviewer
Review Source

"Best processing ever"

What do you like best?

Fast response for any questions and problem

What do you dislike?

Nothing, service is fast, support is one of the best

What business problems are you solving with the product? What benefits have you realized?

Fast answer with all problems

BlueSnap review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"doing what I was after"

What do you like best?

ability to use a credit card solution to grab our implementation fees

What do you dislike?

configuration of the account took too long with several reach outs to support

What business problems are you solving with the product? What benefits have you realized?

collecting implementation fees form new customers

BlueSnap review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"We have used it for more than 6 years. Started when it was Plimus"

What do you like best?

We can have a front end that maps to the look and feel of our site

What do you dislike?

We are happy with the solution so there is nothing that we dislike.

Recommendations to others considering the product

It seems to work for Technology businesses really well, with allowing for tailored software and licensing agreements and B2B feel..

What business problems are you solving with the product? What benefits have you realized?

We are making it easier for people to obtain our licenses faster, rather than waiting for a company payment.

BlueSnap review by User
User
Validated Reviewer
Verified Current User
Review Source

"Ok"

What do you like best?

Easy to implement

Good reports

Good website

What do you dislike?

Not flexible, bad cs

Long turn-around

Don’t support many options

What business problems are you solving with the product? What benefits have you realized?

Processing payments

BlueSnap review by User in Internet
User in Internet
Validated Reviewer
Review Source

"The monthly maintenance fee is ridiculous"

What do you like best?

I guess the tracking links work... which is important.

What do you dislike?

The $10 monthly affiliate account maintenance fee is pretty much unheard of in the industry. I've been an affiliate for 13 years and BlueSnap is the ONLY company out of dozens of networks and programs that I've ever seen charge something like that.

What business problems are you solving with the product? What benefits have you realized?

Affiliate tracking

BlueSnap review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Nice product"

What do you like best?

dashboard and transaction search is easy to use, great customer support

What do you dislike?

process transactions without any authorization

What business problems are you solving with the product? What benefits have you realized?

subscription payment gateway

BlueSnap review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Good technology. Need updated pricing model"

What do you like best?

Technical integration with our billing software

What do you dislike?

Pricing model and sometimes support isn't very knowledgable

What business problems are you solving with the product? What benefits have you realized?

Multi currency settlements with automated clearing

BlueSnap review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
Validated Reviewer
Review Source

"BlueSnap Switch"

What do you like best?

Virtual Terminal...customer service...reporting

What do you dislike?

no easy VOID method...no mobile app to charge cards

Recommendations to others considering the product

try them

What business problems are you solving with the product? What benefits have you realized?

new cc processor with VT

Learn more about BlueSnap

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* We monitor all BlueSnap reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.
BlueSnap
4.0
(47)