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Bluewolf

3.7
(21)

Salesforce Consulting and Implementation Services.

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Showing 21 Bluewolf reviews
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Bluewolf review by Alex L.
Alex L.
Validated Reviewer
Review Source

"Knowledgeable but not adaptable. High turnover"

What do you like best?

Very knowledgeable team with many years of experience. Consultants knew what they talking about.

What do you dislike?

Project involved multiple brands and the bluewolf team didn't seem to adapt well to the idea of multiple brands and working with matrix organizations across different regions of the world.

Turnover at the company also seemed to be terrible. The project involved at least 3 different main consultants.

Recommendations to others considering the product

Bluewolf seems OK if you have one brand and a specific project.

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Bluewolf review by Guiseppe H.
Guiseppe H.
Validated Reviewer
Review Source

"Bluewolf: A class act, top-tier SF.com consultant strategic partner"

What do you like best?

We've been a Bluewolf client for over 14 months and are part of the Bluewolf beyond program. Having utilized Bluewolf now for a myriad of projects and accumulating over 850 consulting hours with them, I have lots of first hand experience in how they work and what they can do to add value to our company's ongoing development.

Honest consulting | Customer advocates

I have found that the Bluewolf team does their homework to find the best possible solutioning to any given problem/question/business challenge we've thrown their way and in general they do work hard to save on hours spent, mining the time allocation as if it were their own dime, which to me is a stand-out quality and one any business owner would appreciate.

Innovative Experts

Bluewolf has many subject matter experts and having been working in Salesforce.com now since 1999, they are the defacto resident experts in the Salesforce domain which is a huge leverage point when we as a company need to rely on a go-to expert. Having so many clients of all different markets & company sizes they've seen many use-case scenarios and I can tell this has benefited us in saving time going down the wrong rabbit hole hunting for solutions. They've also been able to share some time-saving tips and fast-track certain solutions we otherwise would have had no knowledge of, that has been quite valuable.

Fair Professionals | Integrity

In my dealings with Bluewolf on complex projects and earlier on where I was still learning a lot of their process and they were learning ours, I found they were amenable to revisiting specific ways the projects had been managed to see how they could do their own job better, tailoring aspects to our preferences and willingness to accommodate things we asked for. This too goes a long way when you work with a strategic partner and are spending much of your own bandwidth and firm's capital to push through major initiatives.

What do you dislike?

No one thing stands out as a major dislike. With any major engagement as two companies get to know each other and familiarize themselves with the process of the partnership there are bound to be some bumps and Bluewolf adapted fairly quickly and addressed these early on in our consulting agreement.

What Salesforce CRM Consulting solution do you use?

Thanks for letting us know!
Bluewolf review by Project Manager
Project Manager
Validated Reviewer
Review Source

"Salesforce implementation "

What do you like best?

Very engaged and passionate consultants who got to understand the organisation, and configured Salesforce to suit.

What do you dislike?

Bluewolf underestimated change management requirement for an inexperienced small organisation.

Recommendations to others considering the product

Very good Salesforce implementer. Like all engagements it is important to assess the change management and support requirement post go-live, and ensure the budget reflects this.

Bluewolf review by Justin N.
Justin N.
Validated Reviewer
Review Source

"Delivers value"

What do you like best?

Bluewolf allows us to have on-demand expertise. We can turn up capacity when needed and always have a trusted adviser when starting a project or running into a roadblock. They have helped our organization become more proficient and efficient with our Salesforce instance.

We use bluewolf for all of our SFDC development. They are subject matter experts and make my life a lot easier. We run a 50 hr a month contract and use a burst when large projects arise. They are always on the ball and bring the ability to quickly add value. I would recommend them to anyone looking for a SFDC consultancy.

What do you dislike?

Depending on where your business's finances fall they can be expensive

Bluewolf review by Jim M.
Jim M.
Validated Reviewer
Review Source

"Great technical assistance / consulting!"

What do you like best?

The Bluewolf staff are able to give us great advice on our technical solutions, supplement our admin team with experienced developers and project managers, and provide us invaluable guidance based on their experience working with other Salesforce.com customers.

What do you dislike?

We unfortunately have had a bunch of turnover in our Bluewolf team - two of the account managers they assigned to our relationship have left their company and we had to break in new members of their team. Looking for more stability going forward.

Recommendations to others considering the product

Do it!

Bluewolf review by Amanda B.
Amanda B.
Validated Reviewer
Review Source

"Great Educational Resources..."

What do you like best?

Bluewolf Stays Connected with its customers continuing to educate, inform and really keep us in the know with our Salesforce Org. We have trained and implemented with Bluewolf

What do you dislike?

Not enough follow-up afterwards with training

Bluewolf review by Project Team Member in Computer Software
Project Team Member in Computer Software
Validated Reviewer
Review Source

"Decent service offering:"

What do you like best?

Communication of the upgrades to the package..

What do you dislike?

I feel,

- Support structure can be improved

- non-responsiveness can be addressed

- lack of expertise on the products they took over

-

Recommendations to others considering the product

Support structure terms inclusion

Bluewolf review by Bartholomew W.
Bartholomew W.
Validated Reviewer
Review Source

"Detailed Professional Approach and Methodologies"

What do you like best?

The talent and professionalism that Bluewolf brings to the table, as well as the scope of their experience creates a good value.

What do you dislike?

The cost of their services are a premium.

Recommendations to others considering the product

Be prepared with the right budget.

Bluewolf review by Scott H.
Scott H.
Validated Reviewer
Review Source

"Bluewolf adds tons of value and does so with simplicity and transparency. "

What do you like best?

The people. I have never met a better group of consultants that care about my business as much as I do.

What do you dislike?

Honestly there is nothing to dislike. They're flexible and easy to work with.

Bluewolf review by Jeff C.
Jeff C.
Validated Reviewer
Review Source

"Top-Notch Consultancy Group"

What do you like best?

They have really talented and smart people who have very creative solutions to business problems

What do you dislike?

The only negative thing I could say is that the communication can kind of lack unless you proactively ask for it.

Recommendations to others considering the product

If you are looking for Salesforce help pre or post-launch look no further.

Bluewolf review by Project Manager in Information Technology and Services
Project Manager in Information Technology and Services
Validated Reviewer
Review Source

"Company #2 using Bluewolf"

What do you like best?

As I moved to a new company in a new state, the consistency of production from them has been great!

What do you dislike?

Any of my discontent wasn't really their issue, more of a project problem

Bluewolf review by Jordan F.
Jordan F.
Validated Reviewer
Review Source

"Top-tier Salesforce consultancy"

What do you like best?

Professional staff with strong Salesforce implementation skills. Lots of experience, professional, focussed.

What do you dislike?

I don't have any dislikes about Bluewolf. Seriously, they're great.

Bluewolf review by Analyst/Journalist in Financial Services
Analyst/Journalist in Financial Services
Validated Reviewer
Review Source

"Poor requirements gathering and time management"

What do you like best?

Lots of check-in meetings and what was produced in the end is usable.

What do you dislike?

The project we contracted on did not hit our timeline, key people left the firm during the project and we now have difficulty with customizing their work.

Bluewolf review by Project Team Member in Hospital & Health Care
Project Team Member in Hospital & Health Care
Validated Reviewer
Review Source

"Good, but be aware"

What do you like best?

The insight to manage future strategic goals

What do you dislike?

project management-high turn over rate

too focused on adding projects and not completing current projects

conversation focused on hours and not deliverables

Bluewolf review by Partner in Computer Software
Partner in Computer Software
Validated Reviewer
Review Source

"I have worked with Blue Wolf on many projects"

What do you like best?

I believe that they always bring talented people to the project

What do you dislike?

a little pricey in their rates although they will be flexible if required

Bluewolf review by Partner in Computer Software
Partner in Computer Software
Validated Reviewer
Review Source

"Bluewolf Implementation"

What do you like best?

Good Technical Architect for the mobile solutions

What do you dislike?

Poor Management regarding communication and product managment

Bluewolf review by Mike S.
Mike S.
Validated Reviewer
Review Source

"Overall a good consultant firm"

What do you like best?

Their Salesforce expertise was overall pretty solid. We used them for a Salesforce support portal customization project and it came out well. They came in with some best practices and helped steer us in the right direction. They listened to our requirements and designed well to them.

What do you dislike?

Had some difficulty getting resources staffed. Lots of last minute work had to be done that we didn't have time to test well do to the resource constraints.

Recommendations to others considering the product

Plan well in advance and start the project as soon as you can. Make sure you have your requirements defined and know what you want.

Bluewolf review by Peter B.
Peter B.
Validated Reviewer
Review Source

"Adoption Gurus"

What do you like best?

BW excels in adoption with roll-outs of Salesforce. Tons of positive feedback from users of the system. They are also very good with business process documentation.

What do you dislike?

Cost and initial communication. They tend to take a long time in getting back bids on projects.

Recommendations to others considering the product

Make sure you have all your details prior to engaging.

Bluewolf review by Executive Sponsor in Marketing and Advertising
Executive Sponsor in Marketing and Advertising
Validated Reviewer
Review Source

"Limited use of standard functionality, reliance on code, limited code coverage....not that impressed"

What do you like best?

The contract met it's limit

What do you dislike?

Custom code lacked clarity

Code used in lieu of standard functionality

Recommendations to others considering the product

Have a good idea of your road map

Bluewolf review by Project Team Member in Management Consulting
Project Team Member in Management Consulting
Validated Reviewer
Review Source

"End to end services"

What do you like best?

Complete end to end service all under one roof.

What do you dislike?

Communication can be delayed

Recommendations to others considering the product

Once you know what you want (or are leaning toward) they can fine-tune.

Bluewolf review by Partner in Computer Software
Partner in Computer Software
Validated Reviewer
Review Source

"Good consulting firm"

What do you like best?

Professionalism of the people we worked with

What do you dislike?

Nothing specific

Recommendations to others considering the product

Definitely a good consideration

Kate from G2 Crowd

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