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Bold360

2.5
(13)

BoldChat offers easy to install & customizable live chat software. Features proactive chat invites & auto distribution. Value priced w/ 99.999% uptime.

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Bold360 pricing & plans
PriceDescriptionFeatures
Starter Request a Quote Annual concurrent licenses Market-leading live chat and email experience
  • Live Chat (Desktop & Mobile)
  • Email
  • Proactive Chat
  • Pre- and Post-Chat Surveys
  • Canned Messages
  • Visitor Monitoring
  • Chat Unavailable Email Form
  • Customization
  • File Transfer
  • Co-browsing
  • Reporting
  • Integrated Agent Workspace
  • Automatic Distribution (AD)
  • Skills-Based Routing
  • Permissions Controls
  • Data Residency Options
Plus Request a Quote Annual concurrent licenses Single interface for omni-channel engagement and support
  • Everything in Starter, plus:
  • In-App Mobile Chat (Mobile SDK)
  • Self-Service (Auto Answers)
  • Facebook Messenger
  • Text Messaging
  • Video Chat
  • Remote Control
  • Agent Custom Wrap-Up
  • Chat Experiment Engine (Multivariate Testing)
  • Authenticated Chat
  • Single Sign-On Support
  • Data Retention Administration
  • Zendesk Integration
  • Code-Free Integrations
Pricing information for Bold360 is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Bold360 must be conducted with the vendor.
Free Trial is available

User-Reported Pricing Data

Perceived Cost

Based on 2,835 reviews across 33 products

Reviewers rank Bold360 in the 71st percentile for cost in the Live Chat category
Customer Discount

Based on 2 reviews

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