Bold360

2.7
(14)

Leveraging the power of AI, Bold360 helps personalize and enhance every customer engagement no matter where it takes place, allowing companies to seamlessly deliver rich, consistent customer experiences across both AI and agent-based interactions. Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity, allowing agents do what they do best – be human.

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Bold360 pricing & plans
PriceDescriptionFeatures
Starter Request a Quote Annual concurrent licenses Market-leading live chat and email experience
  • Live Chat (Desktop & Mobile)
  • Email
  • Proactive Chat
  • Pre- and Post-Chat Surveys
  • Canned Messages
  • Visitor Monitoring
  • Chat Unavailable Email Form
  • Customization
  • File Transfer
  • Co-browsing
  • Reporting
  • Integrated Agent Workspace
  • Automatic Distribution (AD)
  • Skills-Based Routing
  • Permissions Controls
  • Data Residency Options
Plus Request a Quote Annual concurrent licenses Single interface for omni-channel engagement and support
  • Everything in Starter, plus:
  • In-App Mobile Chat (Mobile SDK)
  • Self-Service (Auto Answers)
  • Facebook Messenger
  • Text Messaging
  • Video Chat
  • Remote Control
  • Agent Custom Wrap-Up
  • Chat Experiment Engine (Multivariate Testing)
  • Authenticated Chat
  • Single Sign-On Support
  • Data Retention Administration
  • Zendesk Integration
  • Code-Free Integrations
Pricing information for Bold360 is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Bold360 must be conducted with the vendor.
Free Trial is available

User-Reported Pricing Data

Perceived Cost

Based on 3,900 reviews across 41 products

Reviewers rank Bold360 in the 73rd percentile for cost in the Live Chat category
Customer Discount

Based on 2 reviews

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