What do you like best?
Video integration into email is good and easy. New drag and drop to build an email is easy to use. It also manages unsubscribes from subscribers, prevents us from accidentally spamming people who don't want to receive our emails.
Drip campaigns and ability to schedule campaigns over long term is a great plus.
Easy integration with Church Community Builder (our database system) makes it simple to sync contacts and group lists.
What do you dislike?
Does not auto-save emails as you create them. This is very inconvenient and I have lost emails I was creating due to a power outage or even just an internet interruption.
Cannot see who is opening or viewing our emails, only the number of opens and clicks. Other services allow you to see which subscribers are opening or clicking. Overall, still seems a bit more clunky than other similar email services, like MailChimp.
iOS app seems to be of minimal value.
Recommendations to others considering the product
Good service, has pros and cons versus other similar email services, worth weighing out.
What business problems are you solving with the product? What benefits have you realized?
Consistent and professional looking communication from our organization, while effectively managing who receives our emails and preventing spam from us. The use of video to communicate to our people is a great plus, as folks do not often read emails but will watch a video. The reply with video feature is also a neat option for our people to easily communicate back with us.