It's a comprehensive event management platform that is easy to use to manage and check-in guests, collection registration and leads, and set-up sessions.
What do you dislike?
It's a bit costly if you are only using some of the features of the site. It would be nice to have pricing based on different modules rather than number of guests. We also had one event where the manual check-in process of the software went down which caused substantial problems. The company was not responsive in follow-up and did not offer any time of reimbursement or credit for the technical issue.
Recommendations to others considering the product
Evaluate what your main needs are in a event management software. It's a great platform if you have a substantial event but there is probably cheaper alternatives if you have basic needs.
What business problems are you solving with the product? What benefits have you realized?
Our check-in process has been streamlined greatly allowing shorter wait times and improved data capturing to create detailed reports after the event.
Thank you for sharing your feedback. We’re glad to hear about your great experience and event efficiency with Boomset in kiosk mode. Apologies for any frustration the beginning of your communication with our team may have caused, but we are grateful to have you as a continued member of the Boomset community. We’d like to hear how we can be better and would appreciate if you could email firstname.lastname@example.org for further details.
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