Brainshark

Brainshark

(168)
4.2 out of 5 stars

Brainshark sales readiness software equips businesses with the training, coaching and content authoring capabilities to achieve sales mastery and outsell the competition.

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Showing 171 Brainshark reviews
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Brainshark review by <span>Mark R.</span>
Mark R.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
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The ABC's of Capturing Customers with Brainshark

What do you like best?

Here is a simple formula for building awareness of your business, event or startup. 1) Add a prospect to your email. 2) Build a Brainshark to describe your offering. 3) Capture a lead when they view your presentation/pitch. Brainshark follows our motto of "Mobile Media Made Easy®". It is easy to mix slides, video and voice to create an engaging presentation or promotion.

What do you dislike?

Brainshark provides all of the functionality we need to acquire new customers.

What business problems are you solving with the product? What benefits have you realized?

With Brainshark's VideoSynch, we quickly built a "webinar trailer" announcing a new webinar series. Brainshark is also a great tool for managing webinar replays. We uploaded our ReadyTalk recording of our webinar to Brainshark, added slides and sent the final presentation to our registrants. Using the Brainshark guest book, we embedded guest book data with our email marketing platform on the Brainshark viewing url. This Brainshark feature allowed us to report on who viewed the embedded video replay of our webinar and any additional slides we added.

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Brainshark review by <span>Garth C.</span>
Garth C.
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Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Great way to share content in a way that the end user can easily control their viewing experience

What do you like best?

Cloud-based, the login-and-go functionality is what I use the most. Being able to edit a slide and/or the narration without disrupting the entire presentation, and have those updates flow into the existing URL. (ie: no file manipulations needed!). Viewing statistics are very good.

What do you dislike?

The authoring tools are outdated and take a long time to really polish and setup animation timings, video syncs, etc. (although still better than other methods, this can still be significantly enhanced). The mobile player (HTML5) is terrible, and they are really late to improve that given the death of Flash and how most browsers will automatically pull the not-so-great HTML5 player. They did recently improve the resolution quality of the slides in the HTML5 player, and they have plans to improve all of these areas, hopefully by Q1-Q2 2018.

Recommendations to others considering the product

There is so many things you can do with Brainshark. Make sure you properly define your goals, and reamin focused on deploying those elements. This can be especially important with elearning or even sales force usage of content -- what metrics do you need, when, and what kind of feedback/viewing info is needed by sales, etc... Having a solid plan in place will ensure you propoerly organize the content and setup the right viewing reports and frequencies to measure your progress and content effectiveness.

Also, work with others to showcase the range of capabilities. For example, my particular deployment focuses on event replays and customer-facing presentations to share with the selling and user communities. In sharing with other departments, they will soon deploy the sales enablement/coaching capabilities. Brainshark has been great to work with our various departmental and evolving needs.

What business problems are you solving with the product? What benefits have you realized?

Replicating event session replays to our users, and broadcasting exec-level presentations to the selling community (and users too). It gives great analytics for what content is being consumed, and the viewing details inside the content, and give guidance as to what's important and what is compelling.

What Sales Coaching and Onboarding solution do you use?

Thanks for letting us know!
Brainshark review by <span>Jason C.</span>
Jason C.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Product and Process Training Integrated to CRM

What do you like best?

Brainshark allows us to train and coach our sales floor efficiently and effectively, saving time away from desks and phones by integrating into our CRM. We can use data to bring real-time product trainings to our salespeople as needed depending on client and focus.

What do you dislike?

The course catalog tab in Salesforce can be a bit clunky and unintuitive.

Recommendations to others considering the product

Brainshark allows you to scale sales trainings effectively and efficiently. It works well with Salesforce and can be utilized to bring pertinent training and data to forefront while interacting with clients.

What business problems are you solving with the product? What benefits have you realized?

Large process and product trainings can be an ineffective and inefficient use of time, not to mention hard to schedule and account for makeup sessions. Brainshark allows us get trainings out effectively on a large scale and across departments that allows users to complete at a time that works best with their own and their team's workflow.

Brainshark review by <span>Jen C.</span>
Jen C.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Becoming a Brainshark Fan

What do you like best?

The ability to create curriculums! They were not being utilized in the past by our company, but we are excited to roll this out for the fiscal year - creating a more formal structure that we can report on.

What do you dislike?

The User view. It looks old - but I do know they are Launching a new UI which looks AMAZING!

Recommendations to others considering the product

Be patient. There is a lot you can do with Brainshark, and a lot to learn. Take your time learning about what needs to be done before implementing - so that you make sure you do things right the first time!

What business problems are you solving with the product? What benefits have you realized?

We have been using Brainshark in the past for product/model certifications. Moving forward, we will be putting all of our Onboarding content into curriculums for a seamless new hire experience. We will also be using curriculums and coaching to help reps come up to speed on the new way in which we will be working with our clients.

Brainshark review by <span>Betsy A.</span>
Betsy A.
Validated Reviewer
Invitation from a vendor or affiliate
Reviewed On

I am the Brainshark guru at my firm, and it makes delivering content and education so easy!

What do you like best?

Brainshark is an easy to learn and use product that lets you develop in any direction you choose, sales, coaching, education. It is easy to upload content, and add interest with voice over, background music and video. We use their Rapid Learning Portal to give easy access to training curricula where participants can track their own progress (transcript). It is also really easy to just send out a link via email or add it to our website to deliver content or webinar recordings. We use Brainshark throughout our company in Compliance, HR and Education.

What do you dislike?

When recording a Brainshark, it would be nice to have a pause feature, rather than have to record a full page at a time.

Recommendations to others considering the product

As an educational tool Brainshark is easy to use. We have a very small group that does all the education internally and externally for 225+ staff and over 900 external with a lot of other things to do than build training modules and programs. Brainshark allows us to build training easily and keep them up to date with ease. We created over 100 micro trainings for a large technology roll out this year using Brainshark

What business problems are you solving with the product? What benefits have you realized?

Brainshark has given us a super easy way to deliver content like annual Compliance and HR information that have to be tracked. It has also given us an easy to use training portal. We had a terrible online training program that was difficult to update, and tracked by an excel spreadsheet. People in the field were always calling to find out where they were in the program... especially before annual awards were calculated each year. Using Brainshark, participants can run their own transcript to check their progress, and trainings are easily updated. You can change one slide or the whole deck when you need to make updates. We recently change the background on one whole curriculum, while also updating to current forms in the training, and it was a breeze! We recently had a very large technology change to release to the field and did over 100 Brainshark training modules to cover every little part. Most only 3 - 8 minutes. People then took an assessment to take only the courses they needed most, with a catalog of all courses available to everyone. We have never had a better technology release!

Brainshark review by <span>Christopher L.</span>
Christopher L.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

finally a sales/marketing touch point that doesn't get thrown in the garbage by your ICP

What do you like best?

The ease of use to make a quick, personalized, target multi-media pitch that actually tells you in real time what your audience is doing with it. From a quick note to a presentation, to a learning tool that helps not only the end user, is highly (and easily) customizable but up/down the food chain in a permissions based environment. REAL TIME DATA. Old school unintelligent collateral is dead. Sales becomes Marketing; Marketing becomes Sales. I've taken Brainshark EVERYWHERE I've gone in my software sales career.

What do you dislike?

Pilot/POC is a bit of a pain. and you just got line up a few resources (time, money; most all a few good (top rep sales and sales ops (or marketing) people.) C level needs to make it a priority to see revenue benefits; sales/sales ops will see funnel grow instantly. Marketing will A- B test campaigns.

Recommendations to others considering the product

I'm a big Pilot/POC/Trial guy. I need to see it in action. I need cognizant to carve out the proper resources and timing to do this; not just with Brainshark, but any sales or marketing or management solutions.

What business problems are you solving with the product? What benefits have you realized?

allowing us to get in contact and verify through detailed tracking metrics in real-time what our targets are doing with our value prop, et cetera. a larger funnel and quicker sales cycle from first touch to close. also migrating more fluidly through the org chart and horizontally.

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