Brand24

(130)
4.6 out of 5 stars

Brand24 gives you reliable, easy to use and affordable solution to track and engage online conversations relevant to your business in real time. Use it to measure effectiveness of your campaigns, grow customer satisfaction and sales.

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Brand24 Features

Social Media Monitoring
Social Reporting

Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into Powerpoints.

88%
(Based on 102 reviews)
Sentiment Scoring

Determines whether mentions of your brand are positive, negative or neutral.

80%
(Based on 101 reviews)
Influencer Identification

Identifies who is talking about your brand along with their influence over social communities.

85%
(Based on 101 reviews)
Social Measurement

Measure campaigns, brands and products for quantitative metrics such as conversation volume, when conversations are happening and your brand's share of voice.

87%
(Based on 103 reviews)
Social Listening

92%
(Based on 109 reviews)
Reports & Dashboards
Competitor Analysis

Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere.

84%
(Based on 37 reviews)
Follower Analysis

Analyzes and illustrates follower information such as demographics, location, purchase intent, etc.

88%
(Based on 39 reviews)
Content Engagement Analysis

Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience.

88%
(Based on 41 reviews)
Influencer Identification

Finds and highlights the followers with the largest and most influential followings of their own to tap into as potential brand advocates.

87%
(Based on 45 reviews)
Paid Campaign Tracking

Tracks and measures the success of paid advertising initiatives run on social media sites.

n/a
Attribution

Able to track click path of users that come to your site via social campaigns and if they convert to customers.

83%
(Based on 38 reviews)
Report Customizability

Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool.

81%
(Based on 41 reviews)
Report Exporting

Allows users to export reports from the product into an .xsl, .csv, or .pdf file.

91%
(Based on 43 reviews)
Platform
API / Integrations

Application Programming Interface—Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

89%
(Based on 23 reviews)
Internationalization

Allows marketer to use platform in different langauges and includes ad units on websites from around the world

92%
(Based on 27 reviews)
User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

94%
(Based on 32 reviews)
Scalability

Allows marketer to add, track, and measure a multitude of social media accounts.

n/a
Performance and Reliability

Software is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

94%
(Based on 43 reviews)