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Breadcrumb Restaurant POS

3.8
(50)

Complete Restaurant & Bar Management System

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Breadcrumb Restaurant POS review by Melissa H.
Melissa H.
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Verified Current User
Review Source

"Extremely intuitive iPad POS system that keeps open bar tabs!"

What do you like best?

Extremely intuitive and easy to use; easy to train new staff members on. Easy to open/close tabs. Easy to add new terminals. Offline mode has been vital to us when we have ISP issues -- everyone can keep moving and our business does not stop. Finding a nice looking interface with decent reporting that also kept open tabs (such a simple thing -- but many systems are retail focused) was actually pretty difficult.

What do you dislike?

Can't discount single items. When comping items, there is no tax accounted for, and no tip option. I wish there was an option for some kind of ongoing trade account that we could reconcile (tipped/taxed). When our iPads die, it's a pretty expensive fix. We jumped on early in Breadcrumb's infancy and now our iPad stands/swipers are no longer made, so we are forced to upgrade. You must subscribe to Upserve Pro for the EMV reader to work--so if that's an issue, it becomes expensive. So far it has not been a dealbreaker with us, but may become an issue in the future.

What business problems are you solving with the product? What benefits have you realized?

Breadcrumb helped us become more efficient with our merchandise inventory. We are able to track comps effectively and eliminate a lot of the giveaways that were happening. There is server accountability. We no longer come to a complete stop when the internet goes down!

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Breadcrumb Restaurant POS review by Ryan W.
Ryan W.
Validated Reviewer
Verified Current User
Review Source

"Ups and Downs"

What do you like best?

Breadcrumb is very easy to use and easy to teach. It was a breeze for the staff to become accustomed and then efficient with it. All the setup is very easy as well. As for back end/reporting, it is adequate especially for the price and as compared to most other iPad based POS systems.

What do you dislike?

Over the 2.5 years we've been using it, we've had a lot of ups and downs. Initially, we loved Breadcrumb, then there was a several month phase where it went offline way too often plus various other errors in reporting and sales numbers. In general, Support was awful--hard or impossible to get a hold of, and usually unhelpful. We almost switched to another POS. However, this past year things seem to be a bit better. Breadcrumb still could use some improvements in functionality, and Support still isn't perfect, but it appears that Upserve has improved things overall.

Recommendations to others considering the product

If you're looking for an inexpensive, easy-to-use POS for iPad, this is the best one we found. Back-end/reporting is adequate and certainly better than most of it's kind. Hopefully the acquisition by Upserve will continue in a positive direction.

What business problems are you solving with the product? What benefits have you realized?

Just POS stuff really. The major benefits are ease of use and training.

What Restaurant POS solution do you use?

Thanks for letting us know!
Breadcrumb Restaurant POS review by Erica H.
Erica H.
Validated Reviewer
Verified Current User
Review Source

"Great for restaurants"

What do you like best?

Back office has a lot of great features and insights. Very easy to understand and hand over to accountant for end of year tax purposes.

What do you dislike?

Very tedious to modify menu items and prices and add on to the menu screen.

Not convenient for fast service places and my version did not have the option to sign in the iPad it self it had to print out a receipt and was inconvenient when guest just wanted coffee to go.

Recommendations to others considering the product

If your a restaurant and want to facilitate your end of day and end of month sales this system is great. If you have more than 2 employees it will keep track of hours and the sales each employee made. Not recommend to small cafes.

What business problems are you solving with the product? What benefits have you realized?

End of month sales are a breeze it basically does all the accounting for you. And keeps employee hours in record. They are able to clock in and out very easily and the dual position available to the same employee was a great add on. They are able to use the same code to clock in for 2 different positions.

Breadcrumb Restaurant POS review by Alex S.
Alex S.
Validated Reviewer
Verified Current User
Review Source

"Affordable POS system"

What do you like best?

We like that the system is very easy to use. Very intuitive, and requires minimal training.

Reports are great, although sometimes limited.

We like the offline mode. This has improved a lot since the first time we used it.

We like the Breadcrumb Live app, gives us info we need to run the restaurant easier.

System reliability has been getting a lot better.

What do you dislike?

We don't like the poor customer service we get from the company.

We have opened cases and we get no response at all, we have to call and check on the status of the cases and they haven't been reviewed by the account manager or support people.

We don't like the lack of hardware options and functions. We need more swipers, more mounts, etc... that we can choose from.

We need more flexible reporting.

Updates with functionality changes take forever or never come.

Recommendations to others considering the product

this is the first time we have been asked to give feedback about the product.

You need to contact people from small business that are willing to help you to make this product better.

When I read the "cases" you post online, it is always from a NYC or San Fransisco restaurant. reach out to other markets. Please.

What business problems are you solving with the product? What benefits have you realized?

We solved, for now, having a POS system that is affordable. We fixed payroll issues. We fixed inventory issues. We just need more integrations with different partners (online orders, gift cards, accounting, etc...)

For now it works and has solved many issues for us.

Breadcrumb Restaurant POS review by Melissa M.
Melissa M.
Validated Reviewer
Verified Current User
Review Source

"Mostly positive, "

What do you like best?

User friendly interface. Responsive tech support when I've needed them. I like the timesheet tracking. I like that it's possible to track inventory cost, though I don't put that in accurately, since many of my items are "copied" from old items so this number is inaccurate.

What do you dislike?

Recent server issue cost us $ (but they are very responsible and will compensate). The system sometimes is clunky. I wish I could remove old inventory easily. My staff and I get confused between the differences of "course" and "category" and "display groups". The system has been having some problems going into offline mode recently.

What business problems are you solving with the product? What benefits have you realized?

The benefit over not having a POS is obvious. The benefit over other POS systems? I'm unsure as Breadcrumb is the only restaurant POS I have ever used.

Breadcrumb Restaurant POS review by Cameron S.
Cameron S.
Validated Reviewer
Review Source

"Great POS System App for Small Businesses"

What do you like best?

What I like best about Breadcrumb is the ease of use and the aesthetic properties that make it stand out. Everything is clear and clutter-free.

What do you dislike?

The only thing about Breadcrumb that I dislike would be that you cannot edit employee profiles on the app itself.

Recommendations to others considering the product

My recommendations to others using Breadcrumb would be to be patient with it when you first start out; it can take a little getting used to since it's different than other POS apps, but it's worth it! It's a great app.

What business problems are you solving with the product? What benefits have you realized?

Some of the benefits of using Breadcumb have been that customers are more likely to leave a tip when paying with a credit card since that is an option.

Breadcrumb Restaurant POS review by Patty H.
Patty H.
Validated Reviewer
Verified Current User
Review Source

"Breadcrumb is a professional, easy to use, change information without a hassle!"

What do you like best?

Super support if I have a problem or don't know how to enter something! Very easy to train employees at every level...

What do you dislike?

That Upserve owns them. I didn't know that we would need to pay more to have Breadcrumb once Upserve took over.. they blind sited me... Not a professional company... Breadcrumb is.....

Recommendations to others considering the product

Make sure you know what Upserve does vs Breadcrumb... I now have to pay more for Breadcrumb and get duel reports... for no reason... So sad that Breakcrumb had to be purchased by Upserve... bummer...

What business problems are you solving with the product? What benefits have you realized?

Data capture makes my "accounting" brain relax! I spend WAY less time deciphering didn't categories of information for different needs.. ie.. tax accounting, tracking sales, etc.

Breadcrumb Restaurant POS review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Breadcrumb POS"

What do you like best?

It is very user friendly. From management standpoint the reports are easy to read with all the info you need.

What do you dislike?

You can't split items on a check. Making separate checks for a large party is a bit of a hassle. Too many steps to make this an easy fast transaction. The auto goat is before tax and you can't change it. Programming for the menus is a bit tedious with unnecessary info required. You have to go back to the main menu page every time you make one change. It should be easier to navigate through than it is. Also having an internet based system is at times unreliable, if the system goes down the POS is still supposed to run smoothly but it doesn't.

Recommendations to others considering the product

It's a good system. It is not perfect but it is better than average.

What business problems are you solving with the product? What benefits have you realized?

Trying to improve business by driving sales and increasing business volume. The old Breadcrumb had an app for your phone where you could access real time sales data from anywhere. That was my favorite. I don't know why the new Breadcrumb didn't continue to utilize this valuable app.

Breadcrumb Restaurant POS review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"User friendly, relatively accessible customer support."

What do you like best?

Breadcrumb as a POS is very easy to use for servers and bartenders, as well easy to program new and changed items. It is easy to use when tracking hours or locating old checks to reference or email to the guest. Phone support is available 24/7, and most customer service reps are fluid in helping fix the problem.

What do you dislike?

The only support offered is over the phone, there is no tech support that can come out and physically help you with any hardware issues. Certain basic and necessary pieces of hardware are marked up incredibly high based on what they cost at any other computer retailer. Just know that the system itself is relatively inexpensive compared to Aloha or Micros, however they will charge you for every small piece that you also need to be fully functional. There is no function print out an item sales report or Product Mix directly from the POS terminal (similarly as the servers print out their reports), there is also considerable lag time on getting an accurate report on busy nights.

What business problems are you solving with the product? What benefits have you realized?

It's very helpful in tracking items sold over the course of ANY period of time. As well, tracking holiday sales and specific items on certain days to plan for the future.

Breadcrumb Restaurant POS review by User in Restaurants
User in Restaurants
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Verified Current User
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"Great Experience"

What do you like best?

I should add a caveat: we are a small restaurant using only one breadrcumb ipad terminal. I am not sure how well breadcrumb works for larger restaurants. For small restaurants like ours it was a perfect fit from the beginning. Buying an ipad and installing an app, was far less expensive than traditional restaurant POS systems like Aloha. It was initially developed by people in the industry so we all found it very intuitive to use, very little training involved to this day with new front of house staff members. The regular updates to the software have consistently made it more robust and with better functionality. I like ease of use, price point and functionality best.

What do you dislike?

I think the next logical step for Breadcrumb would be to incorporate a reservation system to the POS or to have open table or something similar integrate with it. There have been a few times where updates have caused issues, but this has happened to us rarely. The biggest issue we has was before the offline mode was introduced. If our internet went down we were back to writing paper checks and not able to accept credit cards. With offline mode, all of that was fixed.

Recommendations to others considering the product

Highly recommended, there is a little bit of a learning curve but wonderful restaurant software.

What business problems are you solving with the product? What benefits have you realized?

I do not make as much use as I could of tracking inventory, net profit and employee tracking functionality, but we are a small business and these tools are more likely more useful to larger restaurants. Once we started using breadcrumb instead of being a s cash only restaurant, we were able to increase our price point.

Breadcrumb Restaurant POS review by Bailey S.
Bailey S.
Validated Reviewer
Verified Current User
Review Source

"Breadcrumb Review"

What do you like best?

Mobile access has been great and is fast and easy to use.. Cloud based data makes working anywhere easy. The ease of inputting new product or editing existing product is great.

What do you dislike?

While it has improved in the last year, outage issues were a problem for quite awhile. Would love to see it geared toward bars a bit more, especially ion regards to inventory.

What business problems are you solving with the product? What benefits have you realized?

Tracking sales in real times, updating product inventory easily and accurately. Solving issues from offsite with ease and speed has been key as well. Tracking employees time and impact on sales.

Breadcrumb Restaurant POS review by Administrator in Restaurants
Administrator in Restaurants
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Verified Current User
Review Source

"Positive Review for Breadcrumb POS"

What do you like best?

We like the ease of day to day operations. We have had pretty good experience in offline mode. Our other POS, at our other location, struggles to function in offline mode.

What do you dislike?

That you can't split items on a check easily; for example a 4 top wants to split a bottle of wine. You're unable to split a single menu item between checks without splitting the whole check evenly.

I also don't like that Breadcrumb doesn't sort a ticket by seat number. This slows the server down when ringing in a ticket by seat number with multiple courses.

What business problems are you solving with the product? What benefits have you realized?

Breadcrumb function pretty well in offline mode. We've experienced a handful of major power outages in which it struggled upon power return. But, for the most part, works well.

Breadcrumb Restaurant POS review by Administrator in Wine and Spirits
Administrator in Wine and Spirits
Validated Reviewer
Verified Current User
Review Source

"Cool and easy to use but has its drawbacks"

What do you like best?

It's easy to use and has a nice interface.

What do you dislike?

It only works on the Apple platform. Many of my employees have Android devices. Also, Apple devices are expensive, unreliable and are expensive to maintain and repair. The equipment also has broken for us rather frequently. We have had to replace multiple components more than expected and we are not particularly high volume. The cost is also high considering our volume. I do not like a licensing-type pricing structure and would rather pay one time if the company will not warrant the components during our use.

What business problems are you solving with the product? What benefits have you realized?

It's an intelligent cash register but it really only works well for a fast food type restaurant.

Breadcrumb Restaurant POS review by Brenton B.
Brenton B.
Validated Reviewer
Verified Current User
Review Source

"Simple, stable and outstanding reporting"

What do you like best?

Off line capabilities, ease of programming, reporting on all aspects of the business

What do you dislike?

Setting up specials is cumbersome. You have to reload all the beers you are putting on special for happy hour as apposed to just coding a set time frame price change.

What business problems are you solving with the product? What benefits have you realized?

Stability. Doesn't crash and don't have to be a computer expert to work it . The insightful reporting as well makes for easier decisions.

Breadcrumb Restaurant POS review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"We like Breadcrumb for being intuitive but have problems with service outtages."

What do you like best?

It's really easy to use. The interface is really simple and a new server can easily guess how to do things like delete an item without asking a manager how.

What do you dislike?

Tech support could be better and we have had problems with the iPads staying connected to our wifi/the iPads connecting to the printers etc. The iPad actually doesn't really function in offline mode and reconnecting during a busy service is a real pain.

What business problems are you solving with the product? What benefits have you realized?

Not sure what this question is about? We just use this as a POS. It's easier to train new servers with than our old system.

Breadcrumb Restaurant POS review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Not a trusted customer service "

What do you like best?

Sometimes I got good tech support on the phone they know what they are doing,

Sometimes they don't know anything.

What do you dislike?

The communication is very bad with returning my calls or emails,

I asked for the menus to reprogram and Briana did half of the job after I had to send her 10 emails 5 phone calls until today 2 month started she didn't fix it!!!!

Recommendations to others considering the product

Be sure to get what they promise you before signing up

What business problems are you solving with the product? What benefits have you realized?

Asking to add customer nome on the check?

Briana who started the account didn't help me!!!!!

Breadcrumb Restaurant POS review by Administrator in Wine and Spirits
Administrator in Wine and Spirits
Validated Reviewer
Verified Current User
Review Source

"The product is easy to use and robust. "

What do you like best?

Item searchability is one of my favorite features for staff. The reporting mechanisms are also excellent for management and offsite monitoring. It is easily programmable and provides great in depth information on demand.

What do you dislike?

I would like a more robust phone app for management purposes. I would like to be able to access and edit items from my phone on the fly without having to use a web browser.

Recommendations to others considering the product

Make sure you have a strong internet connection of at least 15mbps

What business problems are you solving with the product? What benefits have you realized?

Tracking and reporting for alcohol sales is very easy with this system.

Breadcrumb Restaurant POS review by Daniel P.
Daniel P.
Validated Reviewer
Verified Current User
Review Source

"FOH Counter Service POS"

What do you like best?

Ease of use, very fast. Ability to track sales and product mix over an extended time period (weeks, months, etc.) Also, many upgrades have fixed things I have found dissatisfying in the past.

What do you dislike?

Occasionally the server will go out, which can be frustrating and inhibit quality service.

What business problems are you solving with the product? What benefits have you realized?

Due to the fast paced nature of our counter-service style operation, I enjoy how fast the app works.

Breadcrumb Restaurant POS review by Felipe D.
Felipe D.
Validated Reviewer
Verified Current User
Review Source

"Average. It works decent. I have been content. "

What do you like best?

Simple interface. Easy to use for everyone. New people get it fast.

What do you dislike?

Very little to do beyond a simple POS. Offline mode is terrible. I just stop using the system and turn to cash only creating many headaches.

What business problems are you solving with the product? What benefits have you realized?

Simple POS that is affordable. It works and that's it.

Breadcrumb Restaurant POS review by Jeff H.
Jeff H.
Validated Reviewer
Verified Current User
Review Source

"Fairly good"

What do you like best?

Ease of use. Ability to make changes without a specialist involved. App information and integration with Upserve.

What do you dislike?

Intermentent sevice, down time, difficulty in getting Simone to come in to our restaurant to see the problem.

What business problems are you solving with the product? What benefits have you realized?

Compiling daily information, seeing all property data, fast payment time.

Breadcrumb Restaurant POS review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"Good, but not for me"

What do you like best?

When working at a restaurant with over 20 tables, it is nice to use a POS system that shows a map of the tables and whether or not they are "green" or have customers sat at a quick glance. As a server, it was also great to be able to transfer items/tables to other coworkers in the event that you had someone take over your table. This situation doesn't occur too often, but when it does, Breadcrum has an easy fix. In addition, "firing" items to the kitchen printers was very quick and simple as compared to other systems

What do you dislike?

At my restaurant, we felt that breadcrum would be a better fit for places that do most of their business with takeout orders. In addition, the system would freeze or work extremely slowly on a weekly/biweekly basis, which is extremely inconvenient when the restaurant is packed.

Recommendations to others considering the product

Think about the structure of your business. If it is primarily take-out/not a sit down restaurant, this system may be right for you.

What business problems are you solving with the product? What benefits have you realized?

Although my restaurant is not 100% satisfied with the new system we have, it is nice to have a system that is more compatible for the kind of business we generate. However, it would be nice to have a system that works as simple as Breadcrum did. For management purposes also, Breadcrum offered detailed sales summaries that our new system lacks. This is beneficial at the end of shifts when calculating tips, tip outs, and pay outs.

Breadcrumb Restaurant POS review by User
User
Validated Reviewer
Verified Current User
Review Source

"Breadcrumb Review"

What do you like best?

User friendly for servers

Quick reference to data

What do you dislike?

Unable to obtain data and transfer into an excel format

Inability to read server's average ticket per day vs per week in a glance.

What business problems are you solving with the product? What benefits have you realized?

I have more issues than solutions regarding breadcrumb. I believe with Upserve, it may be resolved. We have an appointment with Upserve next week to discuss the issues and solutions.

We hope to get the benefits then.

Breadcrumb Restaurant POS review by Emily K.
Emily K.
Validated Reviewer
Verified Current User
Review Source

"Holland Omaha, NE"

What do you like best?

User friendly and good Support. Tracking is great.

What do you dislike?

My unit is not set up for our needs. Goes offline often

What business problems are you solving with the product? What benefits have you realized?

Theft, tracking and reporting issues have improved.

Breadcrumb Restaurant POS review by Administrator in Food & Beverages
Administrator in Food & Beverages
Validated Reviewer
Review Source

"Breadcrumb POS"

What do you like best?

iPad based POS. Simple interface, tied into CC payments for real data analysis.

What do you dislike?

Really wish they'd follow through with QBO interface.

Now if they'd also interface with my payroll... true vertical integration. Wouldn't that be nice?

Recommendations to others considering the product

Make see you have fast enough internet. If possible keep or make sure you have wired back up in case your wifi goes down.

What business problems are you solving with the product? What benefits have you realized?

POS costs are out of control. This solves that. Our system was under 3k vs 10+ for more traditional POS providers like Micros.

Real time access from anywhere you have internet isn't bad either.

Breadcrumb Restaurant POS review by User in Architecture & Planning
User in Architecture & Planning
Validated Reviewer
Review Source

"Easy to use product"

What do you like best?

Easy to use product. Short learning curve.

What do you dislike?

It is still a relatively new product so it does have some quirks. The way it was first developed didn't allow for a total restaurant sale to be generated so instead of logging in an individual, we logged on as one person. It solves the problem, however. there is no accountability for each user. Updates along the way changed how reports were made and continuity of my books are a mess.

What business problems are you solving with the product? What benefits have you realized?

An easy way to keep track of monthly sales

Breadcrumb Restaurant POS review by Administrator in Restaurants
Administrator in Restaurants
Validated Reviewer
Verified Current User
Review Source

"BC review"

What do you like best?

That it saves the credit card numbers when working offline and can email receipts from the home page.

What do you dislike?

Too many buttons to push to modify items - it is difficult to use it quickly in a full service restaurant with a bar

What business problems are you solving with the product? What benefits have you realized?

It is less expensive than other POS systems

Breadcrumb Restaurant POS review by Administrator
Administrator
Validated Reviewer
Review Source

"POS provider for over 1 year"

What do you like best?

Intuitive, ease of use. Staff loved it compared to Aloha, which we used previously. Back office was also much easier to add items, make changes as compared to Aloha.

What do you dislike?

Intermittent lack in service. Also, many of the times it was down for servicing was on peak days, which made little sense. Also, the inability to separate revenue centers as we would have liked.

Recommendations to others considering the product

Use it! Especially for a 1 store business. Very intuitive, easy to use.

What business problems are you solving with the product? What benefits have you realized?

Ease of use. Easily make changes to menu, add items, etc.

Breadcrumb Restaurant POS review by Administrator in Restaurants
Administrator in Restaurants
Validated Reviewer
Verified Current User
Review Source

"Breadcrumb is an adaptive POS system with a focus specifically on restaurant management."

What do you like best?

That it was a POS specifically designed for restaurants.

What do you dislike?

All features are not available yet. Ex. Direct access to download to quick books online and excel.

Recommendations to others considering the product

Utilize the Install help to completely upload menu information.

What business problems are you solving with the product? What benefits have you realized?

The reporting feature and metrics allow for a lot of insight into the business.

Breadcrumb Restaurant POS review by Mark L.
Mark L.
Validated Reviewer
Review Source

"Breadcrumb"

What do you like best?

The system is user friendly and easy to program.

What do you dislike?

There is nothing in the program that I dislike it is user friendly and the support is prompt I highly recommend the system to anyone that has a restaurant

What business problems are you solving with the product? What benefits have you realized?

It was easy to integrate a credit card processing company

Breadcrumb Restaurant POS review by Administrator in Food & Beverages
Administrator in Food & Beverages
Validated Reviewer
Verified Current User
Review Source

"It has been positive, user friendly"

What do you like best?

It is simple and very user friendly. It is easy to train all of our staff including management.

What do you dislike?

I wish I could delete things instead of just "archive"

What business problems are you solving with the product? What benefits have you realized?

We love the ability of offline mode! it has saved us from pen and paper messes a few times.

Breadcrumb Restaurant POS review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"I manage a couple restaurant using Breadcrumb POS system."

What do you like best?

The actual POS operation is very intuitive. Great for full service restaurant.

What do you dislike?

- Customer service is hard to reach.

- Gift card option is very expensive and financial feasible for small business.

- Menu editing navigation is not fluent enough.

What business problems are you solving with the product? What benefits have you realized?

Great for tracking financial information.

Breadcrumb Restaurant POS review by Jackson K.
Jackson K.
Validated Reviewer
Review Source

"Gets the job done!"

What do you like best?

Very easy to use! Time clock is a nice feature. Reporting is extensive, especially if you have upserve as your processor.

What do you dislike?

Beings everything is wireless, we do see some disruptions every now and again.

What business problems are you solving with the product? What benefits have you realized?

We aren't loosing tockets, saving our staff time and footsteps.

Breadcrumb Restaurant POS review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"We are very happy with the ease of use of breadcrumb."

What do you like best?

The easy programming, hq acessibility, and on the fly maintenance

What do you dislike?

Customer service, seems like no direct dedicated BC help line.

Recommendations to others considering the product

Just to make sure the future of this product is secure with the Upserve buyout etc.

What business problems are you solving with the product? What benefits have you realized?

Inventory, easy to keep track of.

Breadcrumb Restaurant POS review by Servio G.
Servio G.
Validated Reviewer
Review Source

"Pretty Good!"

What do you like best?

How ease and practical the use of Breadcrumb is.

What do you dislike?

All the bugs and crashes that happen pretty often.

What business problems are you solving with the product? What benefits have you realized?

We use it as a POS system and one of the benefits is the cost that we pay for the use of the software.

Breadcrumb Restaurant POS review by Bill W.
Bill W.
Validated Reviewer
Review Source

"Works just fine"

What do you like best?

Ease of use, simple understanding, reports.

What do you dislike?

We are a small brewery taproom and not having the ability to have employees handle their own tabs as well as being able to add to or close other tabs.

What business problems are you solving with the product? What benefits have you realized?

Ease of tracking employee hours

Breadcrumb Restaurant POS review by Administrator in Wine and Spirits
Administrator in Wine and Spirits
Validated Reviewer
Verified Current User
Review Source

"Owner"

What do you like best?

The cost and ease of entering information

What do you dislike?

System goes down frequently (have had comcast our internet provider out several time but the signal strength does not seem to be the issue). Poor follow up on product and updates.

What business problems are you solving with the product? What benefits have you realized?

Reporting is benefincial

Breadcrumb Restaurant POS review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"A necessary tool just like every other Pos "

What do you like best?

User friendly- easy to train the staff on

What do you dislike?

Maintenance

Doesn't remember customers email

Difficult to work offline

Recommendations to others considering the product

Get training on set up of hardware- learn how to use the menu set up

What business problems are you solving with the product? What benefits have you realized?

Easy to look up transactions quicker customer interfaces

Breadcrumb Restaurant POS review by User
User
Validated Reviewer
Verified Current User
Review Source

"Ok"

What do you like best?

Clock in. Ring up. Charge customers. Clock out.

What do you dislike?

Hard to transfer tabs to other employees.

What business problems are you solving with the product? What benefits have you realized?

Inventory control. Time clock control.

Breadcrumb Restaurant POS review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Fantastic-great reports and easy to use"

What do you like best?

Ease of use. From set up to daily usage.

What do you dislike?

Cannot easily split checks or add seats on an open check

Recommendations to others considering the product

Do it!

What business problems are you solving with the product? What benefits have you realized?

Working without solid data. We are now able to utilize our POS as a business tool.

Breadcrumb Restaurant POS review by User in Retail
User in Retail
Validated Reviewer
Review Source

"Super simple/intuitive POS"

What do you like best?

Breadcrumb is a great POS for any bar/restaurant. The ability to start tabs that hold credit card info is great, as many folks don't like giving their card! Having the option of visual and list open tabs is nice. I'm a fan.

What do you dislike?

I wish there was a "To-go tab classification option.

What business problems are you solving with the product? What benefits have you realized?

Being able to switch open tabs to different servers is helpful.

Breadcrumb Restaurant POS review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Excellent service and flexible to my business needs "

What do you like best?

The flexibility to add or remove products and the reporting capabilities

What do you dislike?

Some of the screen flows cannot be modified

Recommendations to others considering the product

The reporting is excellent and the service is great.

What business problems are you solving with the product? What benefits have you realized?

Quick service because of the POS system

Breadcrumb Restaurant POS review by Executive Sponsor in Restaurants
Executive Sponsor in Restaurants
Validated Reviewer
Verified Current User
Review Source

"Solid product, expensive"

What do you like best?

Simple, easy to use interface. Intuitive access to reports.

What do you dislike?

It is expensive.

Wish there was an interactive inventory feature for wine lists

What business problems are you solving with the product? What benefits have you realized?

Our administrative offices are off site - provides good access to shared info.

Breadcrumb Restaurant POS review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Overall very happy with Breadcrumb"

What do you like best?

Quick ease of use, very intuitive. Automatic updates. Great backend.

What do you dislike?

You cannot split a single item over 2 checks.

What business problems are you solving with the product? What benefits have you realized?

We're able to transport our terminals b/w types of service (fast-casual & full-service).

Breadcrumb Restaurant POS review by User in Retail
User in Retail
Validated Reviewer
Review Source

"You need this. "

What do you like best?

Bread crumb is a simple set up that allows for workers to type in information efficiently.

What do you dislike?

I wish the log in system was differently.

What business problems are you solving with the product? What benefits have you realized?

Bread crumb has solved long ticket times. It’s cut down down it takes to ring orders by the easy structure.

Breadcrumb Restaurant POS review by User in Food & Beverages
User in Food & Beverages
Validated Reviewer
Verified Current User
Review Source

"So far so good"

What do you like best?

Easy to use and consistently good customer service

What do you dislike?

not sure yet since we are new to using the system

What business problems are you solving with the product? What benefits have you realized?

more streamlined reporting

Breadcrumb Restaurant POS review by Administrator in Hospitality
Administrator in Hospitality
Validated Reviewer
Review Source

"Intuitive and mobile but glitchy."

What do you like best?

It's easy enough to use and very mobile. Not clunky like traditional POS systems

What do you dislike?

Breadcrumb Live doesn't work. The network sometimes disrupts our flow of business during busy times. Connecting to customer service often takes a long time.

What business problems are you solving with the product? What benefits have you realized?

POS for a restaurant. Reporting is efficient and having Breadcrumb Live is a great feature when it works.

Breadcrumb Restaurant POS review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Review Source

"Mostly Good"

What do you like best?

The ease of use and inexpensive cost. It's mostly fine but can be glitchy.

What do you dislike?

It tends to cut out at very busy times and when that happens, there is no customer support

Recommendations to others considering the product

It's affordable but isn't totally amazing all the time.

What business problems are you solving with the product? What benefits have you realized?

We're able to have a pos system, which is great.

Breadcrumb Restaurant POS review by Administrator in Food & Beverages
Administrator in Food & Beverages
Validated Reviewer
Review Source

"Breadcrumb Review"

What do you like best?

The ease of updating menus without having to take the system offline is great! Mobile access allows me to step away from the restaurant but remain connected.

What do you dislike?

Occasionally the iPad stand is difficult to move around.

What business problems are you solving with the product? What benefits have you realized?

The CRM integration is allowing me to re-market to customers who already like my product.

Breadcrumb Restaurant POS review by Administrator in Food & Beverages
Administrator in Food & Beverages
Validated Reviewer
Review Source

"Breadcrumbs"

What do you like best?

I like how easy to use the front of the house software is.

What do you dislike?

I dislike how minimal reporting is. I also dislike how not they charge me for the merchant fees as one big lump sum as opposed to taking it out of every transactions.

What business problems are you solving with the product? What benefits have you realized?

Not solving any business problems.

Breadcrumb Restaurant POS review by Administrator in Food & Beverages
Administrator in Food & Beverages
Validated Reviewer
Review Source

"Breadcrumb"

What do you like best?

Easy interface, good customer service and pricing plans.

What do you dislike?

Creating menu buttons is a bit to hard. Need to be able to create sub categories more easily

What business problems are you solving with the product? What benefits have you realized?

Small footprint and easy for our customers to use

Kate from G2 Crowd

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