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Bridgeline Content

Bridgeline Content

1.8
(12)

Engage prospects and build customer relationships across multiple channels

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Bridgeline Content Reviews

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Showing 12 Bridgeline Content reviews
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Bridgeline Content review by Samantha C.
Samantha C.
Validated Reviewer
Review Source

"Very little control over your own website"

What do you like best?

There are features meant to make things easier, and it is relatively easy to navigate. Seems like a plug and play system, which would probably be a good start for a novice. Once you get to more advanced features, iApps can fall short.

What do you dislike?

I really don't like how little control you have. Things as simple as inserting a custom code needs to be implemented by them. It would be nice to have more ability to change things myself vs. having to contact someone to change them for me.

Recommendations to others considering the product

If you are not looking for much customization, this might be for you.

What business problems are you solving with the product? What benefits have you realized?

We needed a website that understands our industry and can offer us the features we needed to fill this role.

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Bridgeline Content review by Administrator in Non-Profit Organization Management
Administrator in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"Would be best used for simple, uncomplicated sites"

What do you like best?

Easy to add new content & update it. With a small product catalog & content site, it would be very easy to manage product.

What do you dislike?

Files must be handled one at a time; cannot be handled en masse. Cannot copy filters and then alter them - each navigation filter must be done individually. Cannot clone products and then update. Each must be handled individually. Application tends to run quite slowly for us. Some expected functionality falls very short, such as blogging. We had to do a lot of custom code to create category pages, archive widgets, etc.

Initial implementation fell largely to our team, rather than the vendor. Rather than deliver a finished product, we were expected to create all content and navigation (we were moving an existing site into the platform). For small sites, this may not be an impediment, but for a large site, it is more difficult.

You cannot migrate staging updates to production (content & product changes). Everything must be replicated by hand in the live environment. This causes a lot of duplicated efforts, especially for larger updates.

It is difficult to do customization on the fly - almost all customization must be done by either highly technical house resources or vendor resources at additional cost. We are rapidly outgrowing the inherent functionality.

Built-in search engine is quite limited.

The UI is pretty buggy as well.

Recommendations to others considering the product

I wouldn't recommend iAPPS if you have a large highly customized catalog, or if you want to manage your customer database outside of iAPPS. It is est used as a complete solution for small business with limited product catalogs. If a great deal of your content strategy relies on blog functionality, I wouldn't recommend, as set up requires vendor development and is unintuitive.

There also seems to be a high level of attrition, which makes me wonder about the work environment.

What business problems are you solving with the product? What benefits have you realized?

Upgrading from a home-grown system that required IT intervention for almost all changes was really helpful for our marketing group. The ability to manage metadata on a page by page basis (including CSS &JS as well as SEO metadata) has been tremendously helpful for us, resulting in an increase in our organic SERPs translating to increased revenue.

What Web Content Management solution do you use?

Thanks for letting us know!
Bridgeline Content review by Scott B.
Scott B.
Validated Reviewer
Review Source

"Collaborative partner in web development"

What do you like best?

The Birdgeline team has been great to work with. They have persistently taken the time to understand our current systems, document needs and requirements for changes and enhancements, and develop and deliver innovative and reliable solutions.

What do you dislike?

Their approach project to project can vary, which can lead to inconsistencies. And any turnover in the development teams and/or project management teams can cause ripples.

What business problems are you solving with the product? What benefits have you realized?

Custom learning management system development, learning management system integration, CRM and e-commerce integration

Bridgeline Content review by Administrator in Apparel & Fashion
Administrator in Apparel & Fashion
Validated Reviewer
Verified Current User
Review Source

"iAPPS Content Manager"

What do you like best?

It's simple. You can change the CSS and Script on every page.

What do you dislike?

The image display is very outdated even though they recently updated it! instead of displaying the most recent items first, you get it alphabetized. Why? If just makes for more clicking. You also can't select more than one image at a time making deleting mass images very difficult.

When you're making pages you cant make product pages on this, you have to use Commerce. You also cant duplicate product pages, you have to make them manually every time so if a page lives in multiple places on your site you have to create them over and over and over again.

Recommendations to others considering the product

Make sure you get this developed for your needs. Take your time in the beginning and have a professional help integrate your business with the product.

What business problems are you solving with the product? What benefits have you realized?

We upgraded from a very primitive commerce platform. Maybe not go with this product.

Bridgeline Content review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Review Source

"Comprehensive mid-level CMS; may limit some publishers creative flexibility."

What do you like best?

I think the UI is generally straight forward and has most of the CMS publishing features you'd like to have. I think the menu/directory structure for navigation management is intuitive and easy.

What do you dislike?

The rigidity of the template-based page layouts. Development cycles are slow without an in-house developer who can develop and deploy new templates. We often have ideas that we'd like to try and then find we are constrained by the limitations of the page layout/content item system. Content items can be configured to achieve unique functionality, but it can be frustrated thereafter to continue to innovate.

Recommendations to others considering the product

Look at what you need and evaluate your own internal development capabilities. This CMS has a lot of the features you'd call 'requirements' but can be limiting when flexed too far.

What business problems are you solving with the product? What benefits have you realized?

We needed a way to manage a professional-looking website without a true development resource working in a day-to-day capacity. iApps solved that with their

Bridgeline Content review by User in Financial Services
User in Financial Services
Validated Reviewer
Review Source

"Not recommended for novices"

What do you like best?

iAPPS did make it pretty easy to create and manage new content. It lacks a lot of the advantage of plug-ins available for WordPress, but tends to make up for that with greater stability. The integration of an analytics suite into the platform also helps make this a real asset for someone who knows the business of content management and SEO.

What do you dislike?

Unfortunately, you are probably going to be on your own when it comes to making sure this thing serves your business. Bridgeline came in with a quote lower than any other potential vendor (we reviewed at least three others), and - what we liked best - it came at a fixed price. There is no such thing as a free lunch, though, and the end result was that the project took longer than they expected and, at the end, they gave the implementation short shrift. They gave only brief mention of key items required for our site transition, expecting on some level that those in a small business knew the ins and outs of web development like they did. The site functioned, but traffic dropped. They really should have spent more time being a thought-partner rather than delivering a mere technical product. You really have to have someone proficient with the details of search engine marketing and / or web development before even considering going with these guys - they won't look out for your interests and you have to be your own advocate.

Recommendations to others considering the product

Don't.

What business problems are you solving with the product? What benefits have you realized?

This review is about my experience with a prior employer. The benefits were that the site looked better and it was easier for customers to place orders - this replaced a pretty outdated site.

Bridgeline Content review by User in Professional Training & Coaching
User in Professional Training & Coaching
Validated Reviewer
Verified Current User
Review Source

"Fickle CMS that does not suit our needs anymore"

What do you like best?

It is very customizable, but our enterprise has about reached the limit of its customization. It is easy to learn.

What do you dislike?

It is not very user friendly and there are strange quirks, such as the fact that when dragging and dropping content items the window does not automatically scroll.

Recommendations to others considering the product

Consider other content management systems. There have to be ones out there that are easier to use than iAPPS.

What business problems are you solving with the product? What benefits have you realized?

We needed a CMS to house all of our digital learning content. We have been able to use iAPPS to do so, but are at about the limit of what it can do for us. We are looking for something more plug and play.

Bridgeline Content review by Administrator in Telecommunications
Administrator in Telecommunications
Validated Reviewer
Verified Current User
Review Source

"Powerful platform, but maybe too much"

What do you like best?

Easy to use if you know what you are doing and where to look for content.

What do you dislike?

Not very intuitive approach to how things are organized. Always hunting for something since I don't use it daily.

Recommendations to others considering the product

Have a look at the admin tool.

What business problems are you solving with the product? What benefits have you realized?

Quick changes can be made by non technical users.

Bridgeline Content review by Administrator in Real Estate
Administrator in Real Estate
Validated Reviewer
Review Source

"Easy to use"

What do you like best?

Makes scripting easy for beginners. It’s automated templates are very helpful for someone like me who runs every aspect of their business on their own.

What do you dislike?

Not very much for tutorials or instructions available but luckily it’s pretty self explanatory.

Recommendations to others considering the product

Try it out to see if it works for you

What business problems are you solving with the product? What benefits have you realized?

This has helped with making my website more user friendly

Bridgeline Content review by Staci N.
Staci N.
Validated Reviewer
Review Source

"N/A"

What do you like best?

Its fairly easy, you can jump scripts on every page.

What do you dislike?

You can't make product pages, you have to always use Commerce.

What business problems are you solving with the product? What benefits have you realized?

Don't go with this product.

Bridgeline Content review by Administrator in Publishing
Administrator in Publishing
Validated Reviewer
Review Source

"iApps Content Manager and Marketier"

What do you like best?

iApps allows us to manage our website, blog, and deploy email campaigns through one unified platform.

What do you dislike?

While support is often quick to respond, I feel like I need to reach out to support more than necessary. The presence of a robust online knowledge base would make day-to-day use easier.

What business problems are you solving with the product? What benefits have you realized?

A 360 degree online web presence. The ability to manage all facets of our online presence in one location is a great time-saver.

Bridgeline Content review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Review Source

"Clunky and slow, lots of bugs"

What do you like best?

It's easy to embed videos through our YouTube channel when we need to do so quickly.

What do you dislike?

Functionality is often cumbersome and feels like it involves more steps than necessary. Often the interface isn't working in certain browsers (I may have to use IE to load photos, but then Firefox to make text changes). Lots of bugs and crashes on our site. Our search feature is never working properly. Building out content/pages is chunky as well.

What business problems are you solving with the product? What benefits have you realized?

Tracking events more efficiently. Response site appeals to our client base. Won a few awards for the design/layout.

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