Bridgeline Digital

(12)
1.9 out of 5 stars

Bridgeline Digital delivers unmatched flexibility and ease-of-use as the industry’s preeminent CMS for marketers to drive Digital Engagement for business. The product offers an eCommerce platform, content marketing engine, and powerful coupon tool all in one.

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Bridgeline Digital Features

Content
Content Authoring

Drafting and publishing content is intuitive and non-technical.

67%
(Based on 10 reviews)
Rich Text Editor

Formatting content is straight-forward and painless.

63%
(Based on 10 reviews)
Versioning

Keep track of incrementally changing versions of the same content.

60%
(Based on 9 reviews)
Plug-ins/Widgets/Apps

Available gadgets and modules suit the needs of your site and are easily incorperated onto the page.

53%
(Based on 9 reviews)
Approval Process

Can easily institute an approval routing process between authors and editors.

64%
(Based on 7 reviews)
Content Queue

Easily schedule content to be published at a certain time and in a certain order.

55%
(Based on 7 reviews)
Asset Management

System allows the storage and management of rich media files.

65%
(Based on 11 reviews)
Internal Search

Able to search your content based on keyword, metadata, tags, etc.

42%
(Based on 10 reviews)
Content Repository

Content--both published and yet-to-be published--can be intuitively managed, edited, tagged, approved, and stored.

55%
(Based on 11 reviews)
Social Management
Social Analytics

Uncovers customer sentiment identify trends in order to accommodate the customer better.

Not enough data available

Social Sharing

Allows the creation, management, and scheduling of content to be shared across social media channels

Not enough data available

Social Campaigns

Identifies trends in customer sentiment in response to social media campaigns for the benefit of future campaigns

Not enough data available

Social Engagement

Centrally manages social media marketing efforts across all utilized platforms

Not enough data available

Social Ads

Manage and optimize ads across social channels

Not enough data available

Brand Safety

Monitors and reports on social media activity pertaining to brand names or campaigns in order to identify fraudulent, misleading, or compromising mentions

Not enough data available

Design
Breadth of Pre-Built Templates

The software provides a wide breadth of free or purchasable site templates that are attractive and suited to your webpages' needs.

46%
(Based on 10 reviews)
Mobile

Effective mobile templates are available and easily customizable.

53%
(Based on 10 reviews)
Branding/Themes

Consistent design elements across sites (including personalized brand components) unites webpages into a coherent online presence.

59%
(Based on 11 reviews)
Customization

The visual appearance of webpages can be easily customized to fit your site’s needs.

50%
(Based on 11 reviews)
Operations
Return on Investment (ROI)

Monitors and tracks the results of marketing campaigns

Not enough data available

Cross-Functional Access

Allows multiple users access to a unified, transparent overview of analytics, dashboards, and campaign results

Not enough data available

Platform
User Community

The system has a large and interactive community of users.

n/a
SEO

Pagination, page headers and titles, meta tags and URL structure all contribute well to site SEO.

52%
(Based on 9 reviews)
Flexible Navigation Structures

Able to build out different and multiple taxonomies to store and index content.

48%
(Based on 10 reviews)
User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

55%
(Based on 10 reviews)
Internationalization

Enables users to view and interact with the same content in multiple languages.

Not enough data available

Dashboards and Reports

Access pre-built and custom reports and dashboards.

40%
(Based on 10 reviews)
API / Integrations

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

36%
(Based on 8 reviews)
Enterprise Scalability

Provides features to allow scaling for large organizations or an expansive web presence.

40%
(Based on 10 reviews)
Discovery
Data Collection

Gathers data about the effectiveness, impact, and reach of marketing campaigns

Not enough data available

Customer Retention

Collects insight into customer preferences

Not enough data available

Campaign Activity
Campaign Insights

Analyze past and existing marketing campaigns to inform future strategy

Not enough data available

Reports and Dashboards

Creates reports and dashboards to analyze results of campaigns

Not enough data available

Campaign Stickiness

Identifies which marketing campaigns resolved in open or closed opportunities

Not enough data available

Brand Optimization

Provides opportunities for brands and businesses to fix or modify existing or future campaigns via feedback

Not enough data available

Platform
Multichannel Tracking

Collects marketing campaign performance data across multiple channels

Not enough data available

Merchandising/Marketing
Promotions and Discounts

Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.

Not enough data available

Recommendations / Personalization

Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc

Not enough data available

Product Visualization

Ability to display and manage photos, 3D views, videos etc for each product

Not enough data available

Storefront Design Tools

Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience

Not enough data available

SEO

Provides tools to drive traffic to pages via organic search

Not enough data available

Product Reviews

Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products

Not enough data available

Abandoned Cart Tools

Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart.

Not enough data available

Product Catalog
Intangible Products

Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc.

Not enough data available

Product Search and Filtering

Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting

Not enough data available

Configured Products

Ability to all users select options to configure the product or select product options. For example, color, size, etc.

Not enough data available

Content Management

Ability to add/update products, product pricing, product information and other content included on eCommerce site.

Not enough data available

Order Process
Cross-Channel Fulfillment

Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up.

Not enough data available

Inventory Management

Displays inventory levels of products in real time. Displays inventory by location if required.

Not enough data available

Returns / Refunds

Functionality to allow users to process returns/refunds either via self service or contacting customer service.

Not enough data available

Order Management

Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time.

Not enough data available

Payment Processing

Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality.

Not enough data available

Tax Display and Processing

Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions.

Not enough data available

Shipping Options

Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies.

Not enough data available

Checkout Process

Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.

Not enough data available

Multi-Channel Support
B2B Features

Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc.

Not enough data available

3rd-Party Store Integration

Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels

Not enough data available

Store Locator

Enable customers to locate and navigate to physical locations by zip code, city or GPS

Not enough data available

Customer Service

Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support.

Not enough data available

Mobile

Features that enable customers to easily to shop for products using a mobile device.

Not enough data available

Unified Customer Experience

Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel.

Not enough data available

Social Commerce

Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform.

Not enough data available

Platform
Test-to-Product Migration

Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site

Not enough data available

Admin Access Rights

Provides ability to control editing rights by product category, geography etc.

Not enough data available

Multi-Site Management

Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software.

Not enough data available

Security

Software provides appropriate tools and certifications to protect against fraud and malicious attacks

Not enough data available

Reporting / Analytics

Provides standard and ad-hoc reporting ability to meet business requirements

Not enough data available

User Management

Enables customers to update their own user information, settings and preferences.

Not enough data available

Integrations to Add-on Tools

Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software.

Not enough data available

Customization

Product provides tools to customize web store front, business process, etc. to meet unique business needs.

Not enough data available

APIs

System provides well documented API's that can be used to integrate to any 3rd Party or internal system.

Not enough data available

Performance and Reliability

Software performs well and runs with minimal unscheduled downtime

Not enough data available

Cross Browser Support

Enables store or site to provide the same user experience in all browsers and browser versions.

Not enough data available

Internationalization

Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation

Not enough data available