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Bright Pattern

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(4)

Cloud-based contact center software

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What is Bright Pattern?

Bright Pattern is the most effective cloud contact center software which helps businesses to simplify multichannel service.

Bright Pattern’s solution features enterprise-grade architecture that offers non-disruptive maintenance with on the fly upgrades and scales from 5 to 10,000 concurrent agents with a measured 99.99% uptime. Bright Pattern’s out-of-the-box CRM integrations increase agent productivity with integrated UI, click to call, screen pop, and activity history, automatically saved with the ticket.

Bright Pattern’s solution has usability that is second to none with a new intuitive desktop for managing omnichannel experiences, a unified interface to set-up and modify workflows, and a monitoring, reporting, and quality management for and across all channels.

Bright Pattern Details Provided by: Shelby B.

Bright Pattern Details Provided by: Shelby Bozekowski

Marketing Manager at Bright Pattern, Inc.
Website
www.brightpattern.com

Bright Pattern Screenshots

About Bright Pattern

Vendor
Bright Pattern
Company Website
Year Founded
2010
HQ Location
San Bruno, CA
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
51
Twitter
@BrightPatternUS
Twitter Followers
3231
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