BrightGauge

(5)
4.3 out of 5 stars

BrightGauge Dashboards are rapidly syncing to allow you to have the key information you need at your fingertips. With one click distribute dashboards to individuals, teams, or even your clients.

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Showing 5 BrightGauge reviews
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BrightGauge review by <span>Andrew D.</span>
Andrew D.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

True Business Intellegence

What do you like best?

Very simple to use. Intuitive. And their support is second to none. We rarely need to reach out, but when we do, it is an awesome experience each and every time.

What do you dislike?

It is minor, but it is too bad that the database queries miss some of the main fields. We then have to manually add them or request help to get them pulled.

What business problems are you solving with the product? What benefits have you realized?

Business intellegence, training, and process adherence.

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BrightGauge review by <span>Kyle F.</span>
Kyle F.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Brightgauge Review

What do you like best?

The product is very easy to use. Extremely intuitive!

What do you dislike?

The integrations are lacking in some areas.

Recommendations to others considering the product

Brightgauge is one of the best "Dashboard" applications available. The integrations are lacking a bit as far as capabilities but overall not bad.

What business problems are you solving with the product? What benefits have you realized?

Real-time dashboard views and dynamic reports

What Self-Service Business Intelligence solution do you use?

Thanks for letting us know!
BrightGauge review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Bright Gauge

What do you like best?

Beautiful UI, great for an alert monitoring board

Report management is fairly intuitive

Using for exporting weekly reports is very convenient as well

What do you dislike?

5 minute delay for updating guages - if manually updated, you have to wait before updating again

Gauges have to be updated manually when changes are made - easy for them to fall behind or become inaccurate

Recommendations to others considering the product

be sure to perform maintenance/upkeep on gauges, it's easy for them to become inaccurate after changes

What business problems are you solving with the product? What benefits have you realized?

real time alerts board for a managed services provider - helped with average resolution time for issues

BrightGauge review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

We've moved all of our MSP reporting to this

What do you like best?

Dashboards are easy to share and gauges are much quicker than excel/sql to get data

What do you dislike?

Not as intuitive as the main site leads you to believe

What business problems are you solving with the product? What benefits have you realized?

Accurate and update MSP reporting; also easy to give this data to our team via a single dashboard.

BrightGauge review by Executive Sponsor in Information Technology and Services
Executive Sponsor in Information Technology and Services
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

WOW

What do you like best?

All the information I've always wanted, now available. I've struggled for years to create some of the reporting that was available to me in minutes. Glad I'm a user

What do you dislike?

No telephone support. Would be nice to speak to someone on occasion without setting an appointment first.

Recommendations to others considering the product

Don;t wait, just do it.

What business problems are you solving with the product? What benefits have you realized?

I'm driving business results now because I have to KPIs that are actionable. It's a dream come true.

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Kate from G2 Crowd

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