Brightidea

Brightidea

(77)
4.4 out of 5 stars

Brightidea's enterprise idea management platform operates as a central hub to connect and manage all your innovation initiatives, crowdsource and collaborate on ideas, and measure success at every stage of your journey.

Work for Brightidea?

Learning about Brightidea?

We can help you find the solution that fits you best.

Brightidea Reviews

Ask Brightidea a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • Industry
Ratings
Company Size
User Role
Industry
Showing 77 Brightidea reviews
LinkedIn Connections
Brightidea review by Chase S.
Chase S.
Validated Reviewer
Verified Current User
Review Source

"Experiencing great things with BrightIdea"

What do you like best?

I like the entire concept of idea crowdsourcing. The BrightIdea platform is easy to use, and the support is top-notch.

We love how the product breaks down silos and supports a collaborative culture within our organization

What do you dislike?

There's not much to dislike. In the past I have recommended consolidating menu/set-up items, because for a time it was confusing where each item was; i.e., rules in pipeline set up, and varying communications/emails split between pipeline menu, webstorm setup, and enterprise setup. I believe the development team is making things easier.

Recommendations to others considering the product

I highly recommend BrightIdea. They've been a fantastic vendor, and we look forward to using their product for a very long time.

What business problems are you solving with the product? What benefits have you realized?

In our large organization groups/offices were sometimes conducting similar initiatives and process improvements within their own silos. BrightIdea's platform allows us to give exposure to the initiatives, and bring all stakeholders together, so they can collectively tackle challenges and be aligned.

Sign in to G2 Crowd to see what your connections have to say about Brightidea
Brightidea review by Rebekah K.
Rebekah K.
Validated Reviewer
Verified Current User
Review Source

"Organized Innovation"

What do you like best?

Ease of use, highly customizable to match our brand, constant enhancements being made by Brightidea and communicated, integration with Active Directory so I am not provisioning/deprovisioning users, robust knowledge base, and nice UI. They are also there every step of the way during implementation and after as you continue to use the product.

What do you dislike?

Better real-world examples on how to get more use out of all of the applications available. Pricing could be a little better too!

Recommendations to others considering the product

Great value if you take the time to implement it correctly. They provide a responsive, knowledgeable team to assist you with setup and they are always willing to help. I have been impressed with the changes that have been made since we have been using the product, they are constantly improving the software and actively listen to feedback.

What business problems are you solving with the product? What benefits have you realized?

Using Brightidea, we are able to crowdsource solutions in an organized process. We are able to seek names to programs we have (internal and external) as well as come up with the next greatest amenity to offer to our residents. We have also been successful in organizing all of the pilots we are currently running and we have created a better process around submission and tracking. The benefits are really great the most notable one being that our associates feel like they are being heard and have some buy in. It makes people feel a little more vested and part of the organization.

What Idea Management solution do you use?

Thanks for letting us know!
Brightidea review by Jeffery H.
Jeffery H.
Validated Reviewer
Verified Current User
Review Source

"Brightidea Review from Financial Services Professional"

What do you like best?

My favorite thing about Brightidea is the flexibility of the platform. There are so many customization capabilities it can be a little overwhelming but it allows us the ability to automate many of our manual processes. Also, the team is great to work with, from their sales, support, professional services and our personal customer success manager. I feel liketThey really listen to our recommendations and concerns.

What do you dislike?

The reporting and dashboard are a little lacking. There isn't really a "presentation layer' which allows us to organize and present the information about an idea to our executives. We have to export the information and create our own PowerPoint slides. Also the 'business impact' section isn't represented in the dashboard correctly. We must export the data and create Tableau visualizations from the data.

Recommendations to others considering the product

Everyone at Brightidea has been great to work with. I highly recommend the solution. I feel like they really listen to our needs and want to improve the system to work better for us. A couple of our recommendation have already been implemented with their weekly system upgrades/fixes. Although there are still some things we would like to see improved, they were far and away the best solution from all of the vendors we looked.

What business problems are you solving with the product? What benefits have you realized?

We are automating (as much as possible) a process which is very manual and time consuming using the rules engine to kick off tasks and communications. We are still in the 'build' phase so we haven't fully realized any benefits yet.

Brightidea review by Steve  H.
Steve H.
Validated Reviewer
Verified Current User
Review Source

"Highly recommended "

What do you like best?

The complete flexibility of system to meet any business challenge, whether that is themed, timed or always open that we have implemented (over 100 run to date), the ease to set up challenges and the range of pre-configured Apps at our disposal. Also feedback and ease of use for our employees to engage and the ability we have to change things for the better for our customers

What do you dislike?

I really cannot name anything I personally dislike,

Recommendations to others considering the product

Highly recommended suite of products, great support and ease of use for our employees and challenge admin

What business problems are you solving with the product? What benefits have you realized?

We run themed and open challenges (over 100 to date) on a many topics - leveraging new technology, Supporting Hackathon events, improving our customer experience, pitch days/ dragons' den to name but a few. The social features that Brightidea provide are fully utilised by our employees and the business impact that has been banked by the business as a result runs into millions (GBP) each year.

Brightidea review by Robert P.
Robert P.
Validated Reviewer
Verified Current User
Review Source

"Brightidea - Innovation Simplified"

What do you like best?

Multiple types of innovation tools all in one place. Powerful backend that can hand large bulk amounts of ideas. Very open to ideas to improve the platform outside of contracting them specifically for your needs.

What do you dislike?

It does take quite a while to get changes via the IdeaSpace platform. It would be nice if there were more information about actual prioritization or where your idea stands. Most of the time it ends up In Product Backlog for a fairly indefinite amount of time.

Recommendations to others considering the product

A lot of other similar tools can do similar things. A lot of them are great at coming up with a pretty looking GUI/front end. Where they fall apart for us is that outside of small, targeted challenges that collect a few dozen to maybe a little more than 100 ideas at once. They don't have the engine under the hood to collect, organize and manage THOUSANDS of ideas, nor be able to keep them historically as you continue to add to that number. Brightidea does the front end well but it also does the back end work well.

What business problems are you solving with the product? What benefits have you realized?

We have an always open challenge that we use for all team members in the company. Previously the tool was built in-house and we had a heck of a time trying to organize and keep up with reviews to determine a pathway for the ideas that were posted. While it took several process changes internally, Brightidea helped make this organization far easier. It also has allowed us to open up more possibilities outside of that collection box like using it to run our own Pitch Day and Hackathon events.

Brightidea review by Nikolas S.
Nikolas S.
Validated Reviewer
Verified Current User
Review Source

"A great place to gather and monitor ideas"

What do you like best?

I really like how easy it is to get going. Submitting an idea is easy and the customization makes it so the data you get from people submitting ideas exactly what you need.

The idea of Challenges really helps get things going. It makes it so it's not just an endless hole of general ideas, but it allows you to give ideas about different topics you may not have thought of without a specific challenge about it. And it gives a good timeline for those ideas.

What do you dislike?

The mobile app struggles to log me in and stay logged in. I can get past the login screen but it never actually loads anything, just shows the brightidea logo.

Notifications on the site can be a pain because even though I click the globe to view them the little red bubble doesn't go away until I click on it, mark it as read, or delete it from the notifications list. I can see why some people might like it, but having an option to change that would be nice.

Recommendations to others considering the product

As a user having our in-house team show us how to do it and then host events that encourage us to submit ideas outside of solo submission was helpful in getting people on board.

It's not just about getting ideas, it's about feedback. At first, people will say "it's not for me because I don't have ideas." so you should let them know it's not just to submit ideas but to give feedback on what others submit.

What business problems are you solving with the product? What benefits have you realized?

Idea submissions from those not regularly involved in the innovation process.

Brightidea review by Natalie W.
Natalie W.
Validated Reviewer
Verified Current User
Review Source

"Awesome software with room to grow"

What do you like best?

How intuitive the features are to use. It took very little time for me to figure out how to use. The features themselves are also useful. I love the budgeting tool, tasks and milestones especially.

What do you dislike?

Notification settings are limited - I get an absurd number of emails from the different workspaces I’m in. I also wish there were dependency options for tasks. Like once X happens then Y is assigned.

Recommendations to others considering the product

Great software! It’s new so they’re still fixing things but overall a great product. They have been quick to answer questions/concerns and I'm confident they're working to implement positive changes.

What business problems are you solving with the product? What benefits have you realized?

Market research data is summarized very well and shows weak and strong points. We're using it to track different concepts and how they perform during tests. It allows us to easily see what happened when. Also great for new team members to get quickly acclimated to a project

Brightidea review by Eugene K.
Eugene K.
Validated Reviewer
Verified Current User
Review Source

"Top Notch Ideation Platform (And then some ...)"

What do you like best?

Backend tools for managing ideas is by far one of the best in the industry. No other company (so far) has made it easy for Customers to be able to manage their pipeline of ideas generated.

What do you dislike?

Due to the idea of making it easy for Customers to create campaigns via Wizards, at times Customizations can be cumbersome. Advanced Customizations require the help from Professional Services.

Recommendations to others considering the product

Easy to use platform for ideation, crowd-sourcing and talent management. Company continues to innovate and add features including the ability to do Hackathons among others.

What business problems are you solving with the product? What benefits have you realized?

We've applied the concept of "Ideation" to solve multiple types of problems including process improvement, simple idea generation, business challenges, "the next big thing", a place for employees to collaborate and a "marketplace" concept. There is no shortage of ways to leverage Brightidea's platform.

Brightidea review by Donna T.
Donna T.
Validated Reviewer
Verified Current User
Review Source

"Great Platform for Engaging Employees in Innovation"

What do you like best?

I love having the ability to not only gather ideas from employees but also track the ideas as the ideas are implemented. The analytics generated from the platform are also very useful in determining where we need to focus our efforts to engage more employees.

What do you dislike?

I'm still learning how to use all the features of the platform. I would love to have more options for customizing the home page without too much coding.

What business problems are you solving with the product? What benefits have you realized?

We're using the platform to solve problems related to our school district. Some of the topics are teacher recruitment and retention and customizing professional learning experiences for educators. We're just beginning to utilize the platform but I've already seen more engagement from employees. We've also moved several ideas into production.

Brightidea review by Dorit K.
Dorit K.
Validated Reviewer
Verified Current User
Review Source

"Great product from a grwat company "

What do you like best?

Firstly we like the product, the UI, the flexibility we have as administrators, the analytics and the various selection tools. But i think that the important points that will make us continue our engagement is the tremendous support and attention we get from our account manager Dennis , suppor portal and quick response to anybidsue and also the great 1st year engagement with the team led by Christen. Also periodic updates to the software are very good. We like that the platform is constantly being updated and improved

What do you dislike?

Can’t think of anything. We are very happy at the moment

Recommendations to others considering the product

Great software and great support

What business problems are you solving with the product? What benefits have you realized?

Mostly idea gathering and rating with multiple challenges for various parts of our company. We mainly run hacathons and mini hacathons. The new app for them is great!

Brightidea review by Tanya K.
Tanya K.
Validated Reviewer
Verified Current User
Review Source

"BrightIdea Software"

What do you like best?

Browser based app is a plus. Fairly clean and easy to navigate.

What do you dislike?

Not able to browse by date submitted. Comment function disappears after certain stages.

Recommendations to others considering the product

Make sure your team understands its needs before purchasing. The new Team Workspaces are good, but need improvement and more functionality. Ability to have dependent tasks, comment/files under tasks, and to adjust notifications are basic abilities in any project/workspace/task app, and SmartLab doesn't have them yet. We also can't include a link to a file, instead of uploading files (or at least link to other cloud storage solutions, like Dropbox and OneDrive). It's quite a gap for us, but hoping those features arrive soon so we don't have to use another app to fill the need.

What business problems are you solving with the product? What benefits have you realized?

Central hub for ideation; we allow employees and community members to submit ideas.

Brightidea review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"A trusted partner who helps you navigate the fog of innovation. "

What do you like best?

We had to setup a brand new innovation challenge in less than 1 hr and we pulled it off to showcase to our Senior Management. Very impressive!

BrightIdea's Commitment to your success

The team is always there! - it's like you have an in-house team without the cost.

Tech support is fast and effective

Their Relationship Mgr / Account Manager is very committed and so is their platform expert.

The platform is flexible and they think of a lot of use cases. If you are looking for any means of engagement, BrightIdea has got an app for it.

BrightIdea is constantly innovating their platform capabilities to keep it current and satisfying your innovation needs.

What do you dislike?

None that is a showstopper.

Perhaps the platform can be more customizable by the end user. But I understand that they cannot make everyone happy at the same time. These elements are things that I am willing to wait.

Recommendations to others considering the product

Use BrightIdea since the team shows true passion and commitment for your success. They go the extra mile!

What business problems are you solving with the product? What benefits have you realized?

New tech evaluation

Problem Solving

Opinion gathering

Tracking efforts

Brightidea review by Internal Consultant
Internal Consultant
Validated Reviewer
Verified Current User
Review Source

"Beautiful modern sites with LOTS of customizable options"

What do you like best?

my campaigns are quick to deploy and users really like the quality of the site's look and feel right out of the box. I like all the options that are available in the UI for setup as well. I find each campaign sponsor or point person really have a lot of requirements for how they want the campaign to function, and it is fun to be able to say "yes, Brightidea can do that".

What do you dislike?

legacy terms like webstorm persist in the system. these should really be cleaned up. The UI for system admins is fine, could be better. The taxonomy of the site, things like email controls and configuration options (global and campaign level) seem to be in lots of different links, which makes them difficult to find and navigation is rather clunky and not too intuitive. I wish there was a way to interact with other customers. Specifically for ideas on campaigns, success stories, promotion material, etc. An online moderated community of admins would be splendid for moral support and idea generation and give an opportunity to feel more connected to the Brightidea brand.

Recommendations to others considering the product

training materials are rather light, so you must be willing to explore the application on your own. For instance, there are no videos or selfpaced trainings. There is a heavy reliance on personal interaction with sales/account team, so the quality and availability of sales team can greatly impact onboarding speed and ease.

What business problems are you solving with the product? What benefits have you realized?

finding new product opportunities globally, quickly, and gaining alignment with leadership for implementation.

Brightidea review by Libby O.
Libby O.
Validated Reviewer
Review Source

"Powerful & User-Friendly Collaboration Technology"

What do you like best?

The flexibility that BrightIdea has provided has given us the ability to leverage the tool in many different areas across our enterprise. There is no one-size fits all solution, and BrightIdea allows us to be innovative in how we use the tool.

What do you dislike?

Clarity between Webstorm and Enterprise is not always great, and occasionally multiple terms are used for one thing (webstorm vs pipeline -- what is the difference?).

Recommendations to others considering the product

BrightIdea is a straightforward tool to rollout in a simple manner -- what is not as straightforward is ensuring internal buy-in. This is stressed by the BrightIdea professional services team -- internal executive sponsorship is a must, as well as top-down interaction within the tool. Make sure that as you implement and consider BrightIdea, you know who within your organization will be an advocate for the program.

What business problems are you solving with the product? What benefits have you realized?

We have enabled new ways of solving problems by using BrightIdea, as well as allowing a consistent method of providing feedback using the tool.

Brightidea review by Cemil S.
Cemil S.
Validated Reviewer
Verified Current User
Review Source

"Achieving Corporate Transformation"

What do you like best?

Apps are the most powerful side of Brightidea. Do you have a problem you can't decide how to fix or even name? There is an app for it!

What do you dislike?

There are some minor bugs and it's taking some time to fix them.

Recommendations to others considering the product

Make sure that you stay in touch with your at Brightidea contact. Having a good personal communication can speed up things and helps you know every aspect of the system, letting take full advantage of the product. They are offering more than you see on the first sight.

What business problems are you solving with the product? What benefits have you realized?

Cost cutting, process optimization and product development. Other than seven figure financial benefits, people are more excited about their ideas because they see the outcome themselves.

Brightidea review by Kathlyn  M.
Kathlyn M.
Validated Reviewer
Review Source

"Transforming the way we work "

What do you like best?

Ease of use- The platform is extremely easy to use and navigate. It's great that you can create a new initiative page within minutes.

Global access- language translation feature is great for global companies

I think a lot of newer product release items like team workspace, business impact modeling, etc. are going to be a great added value for our team + users in the near future. Love that these features were added!

What do you dislike?

Since the entire platform is highly configurable, I don't necessarily agree that all the different apps are needed. I wish the formatting/site layout differed more and better represented the types of use cases intended for each app out of the box. Example- the Discuss app and Optimize app layout looks almost the same. It would be great if the Discuss app looked more like a true continuous discuss forum instead of having to submit each thought as if you are submitting an idea in the Optimize app.

What business problems are you solving with the product? What benefits have you realized?

Business problems we are solving for- Employee engagement, cross-collaboration among different departments and geographical locations, openly addressing company problems and finding solutions to potential implement. More specifically, we launched with challenges sponsored by our CEO that asked our employees for ideas around key Company focus areas (i.e. consumer digital transformation and culture of innovation/new ways of working)

Benefits- employees have recognized that they now have an open space to share ideas, collaborate with each other, and meet new people outside their department. This platform is helping our organization build the foundation for a cultural shift at Ralph Lauren. Over the past year since we've launched the platform, other departments are exploring different ways of using the platform other than idea sharing (i.e. project submission, evaluation + tracking).

Brightidea review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"System review and typed discussion"

What do you like best?

Overall, the platform is very flexible and gives customers the ability to change and modify challenges to meet the needs of challenge and idea owners alike. Very intuitive and gives many different capabilities to add graphics to increase marketability.

What do you dislike?

BLUE COLLAR: The ability to log-in seems to be a big sticking point for customers. If the system isn't able to accept log-in methods outside of emails, it limits the potential growth.

In addition - having easy ways to engage an hourly employee - someone who works in manufacturing and may not have easy access to a computer - is a need. Maybe BI offers some sort of hardware to come along with the software?

WHITE COLLAR: Need an easier way to engage EXTERNAL users, without having to have a separate contract.

Recommendations to others considering the product

Great software and apps. I don't know that I really like the "major releases", may be even more intimate if releases happened as needed - and customers were contacted directly to assist. My #1 recommendation for Brightidea is to LEAD the innovation space. This means a lot, I know, but I see your competitors making changes that meet additional needs outside of the internal crowd that BI seems to be missing.

What business problems are you solving with the product? What benefits have you realized?

Overall - we are using Brightidea to solve challenges related to our product, our processes, and many areas that reach our customers.

The biggest opportunity we have is to allow our employees and our crowd easy access to the system - while also managing and protecting our IP.

Brightidea review by Maureen B.
Maureen B.
Validated Reviewer
Verified Current User
Review Source

"Power of the Crowd"

What do you like best?

Employees are the best source of knowledge regarding how work could be improved both for processes and customer experiences. Just ask them! Keep employees engaged, let them be heard.

What do you dislike?

I can't think of anything right now. I've been the administrator for 3 of the 4 years my company has partnered with BrightIdea and they are very responsive to questions and eager for feedback and ideas for enhancements. Continuous improvement!

Recommendations to others considering the product

Every person I've met at Brightidea has been top notch! They're a passionate and enthusiastic group and a joy to work with.

What business problems are you solving with the product? What benefits have you realized?

In addition to crowdsourcing ideas, we've also used the platform to connect people with "talent sharing" opportunities. This creates avenues that haven't existed previously.

Brightidea review by Burke B.
Burke B.
Validated Reviewer
Verified Current User
Review Source

"Neat product to expore innovation from a wide group of people"

What do you like best?

It is really easy to post ideas, review others, and track which ideas are doing the best. I like that there are various ways to sort ideas.

What do you dislike?

Not sure if this is just the way that we use the product or if it is a product issue, but when we request to join a team it doesn't always see to work.

Recommendations to others considering the product

This has been a great tool for us to gather ideas, get feedback from others, and to form collaborative groups to explore innovative solutions to our business problems or opportunities.

What business problems are you solving with the product? What benefits have you realized?

It allows us to collect innovative thoughts and ideas to improve our current way of doing business, or to create new lines of business to fulfill our mission.

Brightidea review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Overall Wonderful Experience"

What do you like best?

Working with Rod has always been easy and he is always quick to help out and offer suggestions. We have engaged the design team many times as well and had a great experience. Tech support has always been very responsive and helpful with their solutions.

What do you dislike?

Costs can quickly add up for certain items and the design work can be pricey. It would be nice if the customer could edit more of the website code. We understand that this isnt available though because someone could easily destroy their site if they didnt know what they were doing. We have also had issues with Google translate not being the best for challenges we need to run in different languages.

What business problems are you solving with the product? What benefits have you realized?

We are running challenges for new products and solutions as well as creating ways to gather information for some of our business units. We also have an external site to run public challenges and collect general ideas for the company.

Brightidea review by Mike K.
Mike K.
Validated Reviewer
Verified Current User
Review Source

"A simple tool to crowd source innovation"

What do you like best?

How easy it makes it to crowdsource innovative ideas from an entire organization / network in a centralized platform.

What do you dislike?

UX design and overall 'feel' of the platform feels a bit dated but still accomplishes the job.

Recommendations to others considering the product

Not sure if other tools are on the market that allow you to do something similar or not. Bright Ideas provides a turnkey solution to crowdsource innovations - and is especially beneficial if you have a lot of remote employees. Give it a try or at least view a demo!

What business problems are you solving with the product? What benefits have you realized?

Group brainstorming with remote employees.. Crowdsourcing best ideas and allowing individuals to vote on ideas. It's allowed us to create buy-in from multiple parties within the org.

Brightidea review by Ernie R.
Ernie R.
Validated Reviewer
Verified Current User
Review Source

"Innovation at it's best!"

What do you like best?

BrightIdea is always innovating and adding new features to make the product better and easier to use, but what I like best is the support we receive from BrightIdea. Many vendors are hard to reach after a contract is signed with them, but BrightIdea is the exact opposite. We are constantly working with them and they provide us with amazing support on best practices for running our WebStorms.

What do you dislike?

I don't have any thing I would categorize as disliking with BrightIdea

What business problems are you solving with the product? What benefits have you realized?

The business problem we are trying to solve is how best to gather the best ideas from our workforce and leverage those ideas internally and with our clients.

Brightidea review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"I've been using Bright Idea pretty regularly for the past 1.5 years."

What do you like best?

I love the ability to capture all of your organizations ideas in one central location, and the ability to comment and vote on each idea. More recently, I love that you're able to use it as a project management tool with the workspace functionality.

What do you dislike?

There are some pains that my organization has experienced with this platform. Having to repeatedly log in on the mobile version (wish it would remember me) slows things down and currently, getting a notification email each time a task is updated or added to a specific project's workspace really affects the user experience negatively. I'd rather get a notification in Bright Idea for that vs. as an email.

Recommendations to others considering the product

Brightidea is a one-of-a-kind software and is a must for any innovation team, especially. Plus, their support team is incredible!

What business problems are you solving with the product? What benefits have you realized?

Brightidea is a tool that our innovation team decided our organization should invest in so that we could capture our organization's fundraising ideas, and have slowly expanded to adding several of our outside partners to contribute ideas to Brightidea. The business problem we're solving is organization, organization wide buy-in and input, and more funds raised for our non-profit. We've realized that Brightidea is the cornerstone of our organization and without it we won't be able to create new ideas to raise more funds.

Brightidea review by Antonia E.
Antonia E.
Validated Reviewer
Verified Current User
Review Source

"Easy yet not so much."

What do you like best?

Submitting ideas is easy and asks detailed questions.

What do you dislike?

The home interface, as easy as it is to navigate, can still be confusing. There seem to be several "Menu's". One at the top for my general profile, one in the middle for how it works and challenges, the there is more info below it. It becomes too much information.

What business problems are you solving with the product? What benefits have you realized?

We are trying to come up with new ideas to increase fundraising, or improve current fundraising programs/initiatives.

It has been a great platform to read in detail all the ideas other employees have. At the same time, they seem to all be divided and spread out making it hard to see a "list".

Brightidea review by User
User
Validated Reviewer
Verified Current User
Review Source

"Format works well, sometimes experience glitches"

What do you like best?

I like:

that you can add tags to your ideas

that others can vote on ideas

that you can attach documents and photos to your idea

What do you dislike?

I dislike:

the photo quality of what you upload as your primary photo for each idea

the difficulty of flipping between one idea and another

the challenges of adding team members - sometimes it works, sometimes it doesn't

What business problems are you solving with the product? What benefits have you realized?

We utilize Brightidea as a way to involve all members of our organization in the innovation process. We use it to source new ideas and to host the beginning stages of projects for our semiannual Hackathon, where employees can form work teams around a wide range of topics, explore ideas, and dedicate work hours to solving problems and innovating in areas that interest them - regardless of their job title or usual work department.

Brightidea review by Michael H.
Michael H.
Validated Reviewer
Verified Current User
Review Source

"Great tool for helping generate ideas"

What do you like best?

The support we get from the Brightidea team is really good. Any time we have a question or issue, they respond quickly.

What do you dislike?

The tool setup is still a little complicated and some settings are not obvious where they should be, but overall between the Brightidea support portal and the team we are able to get things done quickly.

What business problems are you solving with the product? What benefits have you realized?

We help other areas get set up to solve their business problems. Some are as simple as coming up with a name for an initiative, others generate ideas for improving processes in the company.

Brightidea review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great product and Support!"

What do you like best?

While I do like the product, I have to say our new account manager, Mackenzie, has actually made this experience for the team and added great value. On the product end, I enjoy the ease with which we can setup an app for a challenge or discussion board and the flexibility of the pipeline.

What do you dislike?

The email notifications are not as robust as we would like. If it were possible to insert images into the emails we could manage much more of our communications through the platform. Also, there is no way to do classic surveys or polls- this should be included as an app!

Recommendations to others considering the product

Ensure you have senior leadership support and consider the position of the program within the organization.

What business problems are you solving with the product? What benefits have you realized?

Transaction reduction opportunities.

Brightidea review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source

"Excellent ideation platform with superb customer service and tech support"

What do you like best?

An innovation program is only as good as the business impact it produces. Brightidea allows you to manage your idea portfolio end-to-end and track your results. Some systems focus too much on gathering ideas but are skimpy on management, but Brightidea does both beautifully. I also want to praise the Brightidea team. Everyone has been top-notch, from front-line support to design to account managers to senior leaders. I get responses to my questions almost before I send them!

What do you dislike?

Personally, I would like to see a few more options for reporting and dashboards. I'd also like to see a reorganization of the online knowledge base. I understand that they have to keep information out there for users who have many different versions of the software, but it could be categorized better so you can find an answer based on your company's version more quickly.

Recommendations to others considering the product

Don't be fooled by a snazzy front end or a product that promises you the moon and the stars...for a steep fee. Brightidea is a solid, proven platform that has excellent innovation management capabilities. Add in the excellent customer support and service, and you can't go wrong.

What business problems are you solving with the product? What benefits have you realized?

I can't go into specifics about the problems, but we run the gamut from process improvements to complex enterprise issues. Benefits are in the tens of millions of dollars.

Brightidea review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"NPO Innovation team"

What do you like best?

I like that it is a clean collection point for ideas. As a large organization that is new to having an innovation team, this has really helped us build our idea pipeline and create a path for our team.

What do you dislike?

I really dislike that the workspace (which is a super helpful feature) sends emails to all people following the idea, and there is no setting to turn off those notifications. We have people who want to access that space, but not get a ton of emails all the time. THis feature really needs to be changed.

Recommendations to others considering the product

Though I wish there were more customizable features, it's still an incredible tool for my team.

What business problems are you solving with the product? What benefits have you realized?

Fundraising opportunities

Brightidea review by Jeromy A.
Jeromy A.
Validated Reviewer
Verified Current User
Review Source

"This is our backbone"

What do you like best?

This software provides the lliteral lifeblood of our innovation program. The ability to build a community and mobilize that community to innovate is great, but to do it this easily is unheard of.

What do you dislike?

Emails. So many emails. We need better control of those especially with workspaces

Recommendations to others considering the product

Do this for your future self.

What business problems are you solving with the product? What benefits have you realized?

Our company hasn’t launched anything new in 7 years. In our first year on the platform we’ve brought two viable new concepts to life!

Brightidea review by Brett M.
Brett M.
Validated Reviewer
Verified Current User
Review Source

"Has been effective in collecting ideas from the crowd and managing the pipeline of ideas ."

What do you like best?

The ability to create customized pipelines for different workflows

What do you dislike?

Nothing really stands out as an item that I dislike. If I had to say something it's the admin and reporting menus are a little confusing and clunky.

What business problems are you solving with the product? What benefits have you realized?

We've done a poor job utilizing the powerful capabilities BI offers. Presently we're using it managing innovation initiatives such as new customer experience onboarding and product development.

Brightidea review by Caulleen N.
Caulleen N.
Validated Reviewer
Verified Current User
Review Source

"BrightIdea.com"

What do you like best?

I like the customization it allows; It is easy to use and navigate.

What do you dislike?

We use a single sign-on through our intranet site and you can't back out seamlessly--you have to back to the original intranet site to get in. I have also never been able to get it to work on my mobile device.

Recommendations to others considering the product

test the app/ mobile features.

What business problems are you solving with the product? What benefits have you realized?

We use it for brainstorming, cross-functional collaboration, and innovation.

Brightidea review by Liz A.
Liz A.
Validated Reviewer
Review Source

"Brightidea/SmartLab"

What do you like best?

I love the ease of adding ideas! The program makes it really easy to add comments, ideas, and I like how it even allows for external stakeholders to get involved.

What do you dislike?

Sometimes the follow up can be confusing. When an idea is move to a different category and I try to see the process, it says that I'm restricted. This may be an issue on my company's side, though.

What business problems are you solving with the product? What benefits have you realized?

Our company is always trying to be more innovative and test out new ideas so that we can have a bigger impact. This has shown me that I work with some pretty smart and innovative colleagues.

Brightidea review by Kyton S.
Kyton S.
Validated Reviewer
Verified Current User
Review Source

"Brightidea is the Best!"

What do you like best?

Brightidea is such a great open innovation tool. It allows my company to create and think innovatively. The apps and the site itself is very professional looking but easy to set up.

What do you dislike?

I dislike some of the backend features but they have made huge advancements in this previous Fall (2017) update.

What business problems are you solving with the product? What benefits have you realized?

The biggest business benefit is allowing our entire network to contribute to new ideas and innovation.

Brightidea review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great idea management tool"

What do you like best?

The challenge home pages have enabled us to maintain a single source of truth regarding a particular project, efficiently capture feedback while testing and communicate in a transparent manner with testers and stakeholders.

What do you dislike?

The reporting capabilities are a bit basic for needs. Also, I don't know how to link apps and have a single view of our innovation pipeline.

What business problems are you solving with the product? What benefits have you realized?

We are leveraging Bright Idea as a single source of truth for our innovation work, as well as to scale our team and provide communication and transparency.

Brightidea review by Brooke  C.
Brooke C.
Validated Reviewer
Review Source

"A great tool for a small innovation team"

What do you like best?

Brightidea is easy for me to use, even though I am not a developer. I can set up challenges quickly and they look amazing. Our Employees love the UX and I love the reporting.

What do you dislike?

I truly can't think of anything. Everytime I have a need there seems to be an answer!

What business problems are you solving with the product? What benefits have you realized?

Generating and sourcing new ideas from our staff scattered across the country to how we can tackle business hurdles. New concepts for how we reach new audiences and soon to launch an efficiency challenge

Brightidea review by Stephanie H.
Stephanie H.
Validated Reviewer
Review Source

"Brightidea enables our corporate innovation program"

What do you like best?

I really enjoy working with the Brightidea software; it's easy to use and to train others to use. Our account manager partners with us on our goals to ensure we meet or exceed them. The technical team is great too with quick response times and on-time delivery of enhancement requests.

What do you dislike?

Like many tools, sometimes there are glitches in the tool. However, when I raised a ticket in the past, their support team looked into the issue almost immediately. .

Recommendations to others considering the product

The idea management section allows a private space to collect and manage feedback from your evaluators. This is extremely helpful for those administering the process... excels are dreadful to try and collect a score from an evaluator via email, let the tool do the work for you.

What business problems are you solving with the product? What benefits have you realized?

Problem: There is no centralized way to capture innovative ideas or drive innovation within an organization

Solution: Our team builds innovation capabilities by training our associates on innovation and what is involved, this enables everyone to use common terminology. We enable teams to innovate by providing a corporate innovation platform (using Brightidea software) to collect any of their ideas. We work with organizations to identify key problems they need to solve and then we will facilitate an innovation event to crowd source the ideas to find the proper solution.

Brightidea review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Solid platform to crowsdource ideas within the organization"

What do you like best?

My favorite feature in Brightidea is the ability to communicate, in real time, with our entire global staff here at Oxy. Whether it is a member from our Oman business unit, or someone local here in Houston, Brightidea has allowed us to collaborate and work in a more creative and innovative way.

What do you dislike?

The system can be seem sluggish at times while pages load.

What business problems are you solving with the product? What benefits have you realized?

We are utilizing Brightidea to help Oxy find new and creative solutions to our business unit's most pressing problems.

Brightidea review by Shari C.
Shari C.
Validated Reviewer
Verified Current User
Review Source

"Brightidea Review"

What do you like best?

trendy appearance, easy setup, quick support response

What do you dislike?

bugs and non-harmonious elements/ layout

Recommendations to others considering the product

Suggest to provide more complete dash board reports, more flexible categorization on ideas, less loading time on every actions, better feedbacks towards actions

What business problems are you solving with the product? What benefits have you realized?

Innovative ideas collection and processing, can support most functions needed

Brightidea review by Ty B.
Ty B.
Validated Reviewer
Verified Current User
Review Source

"Easy to use, awesome tracking."

What do you like best?

I really like the visual "steps" in the back end to see where a project is along it's journey from idea to project.

What do you dislike?

The backend can be a big confusing at first, just takes some time to get used to.

What business problems are you solving with the product? What benefits have you realized?

Ideation

Brightidea review by Genevieve  B.
Genevieve B.
Validated Reviewer
Verified Current User
Review Source

"Engaging employees on the corporate vision"

What do you like best?

We like the easy way we can use BI to ask our employees to react on specific strategic questions.

What do you dislike?

We are having issues because we are a big organization and the dashboards are not easily configurable

What business problems are you solving with the product? What benefits have you realized?

Strategic alignment

Brightidea review by Administrator in Transportation/Trucking/Railroad
Administrator in Transportation/Trucking/Railroad
Validated Reviewer
Verified Current User
Review Source

"Great!"

What do you like best?

Ease of use. Self-intuitive design. It does not take a lot of effort to create and launch a new challenge. less than 1 hour setup time from start to finish.

What do you dislike?

not much to complain. There are too many apps, you can get overwhelmed by it. Be sure to review each and know the difference.

Recommendations to others considering the product

The tool is great. the People at BrightIdea are very passionate and are eager to make you succeed.

What business problems are you solving with the product? What benefits have you realized?

Solving engineering problems. We are seeing positive engagement because of BrightIdea.

Brightidea review by Laszlo P.
Laszlo P.
Validated Reviewer
Verified Current User
Review Source

"SafetyNet experience"

What do you like best?

The platform gives us possibility to tal into the mind of more than 10000 people

What do you dislike?

Newsletter feature and tha calendar within challenge home page is not synced with calendar from challenge setup :)

What business problems are you solving with the product? What benefits have you realized?

New business models, process improvement, product development, IT system improvement

Brightidea review by Deborah K.
Deborah K.
Validated Reviewer
Review Source

"Senior Director Innovation"

What do you like best?

The ability to share & communicate & brainstorm with each other across the organization. I love building off of each other's ideas, voting, & tagging people to comment and watch how that gains momentum.

What do you dislike?

How you can't connect like ideas together.

What business problems are you solving with the product? What benefits have you realized?

The ability to start addressing a more transparent culture.

Use as a platform to project manage and communicate with vendors

Opportunities to host idea adoption events (shark tank)

Brightidea review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great brainstorming for work"

What do you like best?

Like how easy it is to use and also see what others are posting

What do you dislike?

Looks clean, but I sometimes have a hard time figuring out what ideas are where and what's connected to what - honestly might be user error, but sometimes I get frustrated trying to get into an idea.

What business problems are you solving with the product? What benefits have you realized?

Using it to brainstorm new innovation ideas for our organization. Love seeing what others in my org have thought up and shared.

Brightidea review by Lisa D.
Lisa D.
Validated Reviewer
Verified Current User
Review Source

"We have found the Brightidea platform and customer service to be exceptional."

What do you like best?

User friendliness for both users and administrators

What do you dislike?

Some features are not able to be changed by administrator

Recommendations to others considering the product

Brightidea offers a great platform and consulting services for those just starting a corporate innovation program.

What business problems are you solving with the product? What benefits have you realized?

Mostly processes, reduction in cost

Brightidea review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Very good platform and flexible"

What do you like best?

Is a very flexible and easy to use as a crowdsourcing platform, but not only to receive ideas, you can customize many other use cases, so you will have other option to use it.

What do you dislike?

To change a page from english to other language can be a tedious and complex task.

What business problems are you solving with the product? What benefits have you realized?

HR problems, Total Quality, Sustainability and IT areas are the main internal customers to the platform.

Brightidea review by Yuen Man K.
Yuen Man K.
Validated Reviewer
Verified Current User
Review Source

"Cmnhospital user"

What do you like best?

I like how we can categorize ideas for different challenges.

What do you dislike?

It will be great if there are some instructions about how to use the platform when first log in.

What business problems are you solving with the product? What benefits have you realized?

Innovation

Brightidea review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Ventia Review of BrightIdea"

What do you like best?

Ability to create multiple environments, ability to customise workflows, ability to duplicate workflows, customer success support.

What do you dislike?

Lack of mobile app development, slow development of product enhancements, lack of local (i.e. outside of USA) hosting options to reduce latency.

Recommendations to others considering the product

Take a demo, use the system for a few days,

What business problems are you solving with the product? What benefits have you realized?

Improved safety, increase quaility, cost reduction initiaivies. Avergae idea has $130k nett impact.

Brightidea review by Administrator in Insurance
Administrator in Insurance
Validated Reviewer
Review Source

"Very positive experience with Brightidea software and employees"

What do you like best?

Good value for the money.

Full function, end-to-end idea management/innovation tool. Has everything needed to get an innovation program up and running.

Collaboration tools.

Crowdsourcing capabilities.

Mobile app.

Cloud implementation.

Partnership with Brightidea.

Responsive support.

Minimizes resources required to administer and run an enterprise innovation program.

What do you dislike?

While the tool is intuitive and user friendly for the end user, the administrative backend is not as intuitive and requires a knowledgeable person to derive the greatest benefit from the tool.

Recommendations to others considering the product

Worth a closer look.

What business problems are you solving with the product? What benefits have you realized?

Employee engagement.

Quickly brainstorming solutions to business unit problems.

Business partner feedback and engagement.

Brightidea review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great functionality"

What do you like best?

The platform is very helpful to execute and track innovation activities. My contacts at Brightidea are always very responsive and helpful.

What do you dislike?

The platform and tools can be a bit difficult to navigate. Some of the features are not intuitive.

What business problems are you solving with the product? What benefits have you realized?

We use Brightidea to help gather innovation ideas and new concepts. We have also set up a tracking system using the tool.

Brightidea review by Administrator
Administrator
Validated Reviewer
Review Source

"Flexibility that can bend or snap"

What do you like best?

I like the flexibility between the different applications, not always sure what the differences are but it is nice know that the varying needs of the webstorms can be accommodated. Also greatly appreciative of support being responsive.

What do you dislike?

There are a couple of pathways for accomplishing the same task. I recognize that it is beneficially that not everyone needs to start at the same point however it is maddening to know that you are so close and so far a way from getting to the next point.

What business problems are you solving with the product? What benefits have you realized?

It is a way of engaging our greatest resource, our employees

Brightidea review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Excellent tool for ideation"

What do you like best?

It's very intuitive tools with predefined apps tailored for variety needs of users. The dashboard for tracking ideas nicely designed.

What do you dislike?

Reporting - We need to have ready-made reports for management.

Recommendations to others considering the product

It's a nice and easy tool for the organization. very low training effort for the users to ramp up.

What business problems are you solving with the product? What benefits have you realized?

Getting people to brainstorm on ideas. We have generated ideas for implementation.

Brightidea review by Administrator
Administrator
Validated Reviewer
Review Source

"Great tool for Innovation "

What do you like best?

Bright Idea was a great way to manage our intake of Innovation ideas. It provided good reporting and was easy to learn.

What do you dislike?

Because it had lots of features, some steps felt redundant or very similar to others. I don't think we used the tool to it's fullest potential because it was difficult to get folks to adapt.

Recommendations to others considering the product

You might offer a 'lite' version, for companies that need only certain features. It would encourage adoption. I think our team was overwhelmed because it did offer so many options.

What business problems are you solving with the product? What benefits have you realized?

Not applicable at this time

Brightidea review by Tiffany M.
Tiffany M.
Validated Reviewer
Review Source

"Robust platform supports customization across the enterprise and webstorm sites."

What do you like best?

The customization available for the project implementation and roll-out within each application.

What do you dislike?

The platform pathing allows you to take various routes to get to the same location for several items. This was a little confusing when first learning the platform.

What business problems are you solving with the product? What benefits have you realized?

Our Innovation Program's utilization of this platform is still in its infancy.

Brightidea review by Megan J.
Megan J.
Validated Reviewer
Verified Current User
Review Source

"Brightidea Review"

What do you like best?

easy to use, fast to configure. Intuitive.

What do you dislike?

would like to see more flexibility around form creation (eg embedded tables).

What business problems are you solving with the product? What benefits have you realized?

management of the entire business improvement idea lifecycle. This tool has allowed us to capture and implement hundreds of systems and process improvements with the idea submitters having full visibility of the lifecycle.

Brightidea review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Review of Brigght Idea Innovation Platform"

What do you like best?

Brightideas is easy to use and navigate and easy to engage others with.

What do you dislike?

Nothing. As an administrator, I feel it has a few idiosyncrasies' but nothing too out of the ordinary.

Recommendations to others considering the product

Give it a go !!! It is a great product

What business problems are you solving with the product? What benefits have you realized?

We use Brightidea to generate innovative solutions for our business problems ie. Production shortfall, high cost of drilling. We are only beginning the process of using Brightideas so benefits are yet to be fully realized but we have saved approximately a million dollars through one of the ideas in drilling

Brightidea review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"A versatile crowdsourcing and crowdfunding management platform."

What do you like best?

Ease of launching crowdsourcing campaigns

What do you dislike?

Limited Access Control options to manage distributed teams.

What business problems are you solving with the product? What benefits have you realized?

Crowdsourcing is the main business use of BrightIdea at our organization. We have six health systems we have rolled this out to over the last 4 years. Implementation and management with a lean team is a strength of this platform.

Brightidea review by Executive Sponsor in Non-Profit Organization Management
Executive Sponsor in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"great collaboration platform!"

What do you like best?

I love that we can use this is a way for our company to openly innovate and it gives me a voice for new ideas.

What do you dislike?

The biggest challenge really comes down to getting coworkers to engage...despite it being so easy to use.

What business problems are you solving with the product? What benefits have you realized?

We are looking for nonprofit innovation. New ideas that can generate fundraising.

Brightidea review by Administrator in Accounting
Administrator in Accounting
Validated Reviewer
Verified Current User
Review Source

"Brightiidea for innovation"

What do you like best?

The way ideas can be managed within the pipeline

What do you dislike?

The different webstorm are pretty much as separate silos not interconnected at all. This limit the functionality of brightidea as a possible orchestrator of open innovation program

What business problems are you solving with the product? What benefits have you realized?

Gathering ideas from a wide audience

Brightidea review by User
User
Validated Reviewer
Verified Current User
Review Source

"Brightidea for Nonprofits"

What do you like best?

I like the interface when you log in, it's easy to find currently active projects.

What do you dislike?

I find the Android app difficult to use with large clumsy fingers

What business problems are you solving with the product? What benefits have you realized?

We use this to solicit innovative concepts from the entire organization. It helps to get everyone involved.

Brightidea review by Avi Z.
Avi Z.
Validated Reviewer
Review Source

"Innovation program Manager "

What do you like best?

The apps and the design , the UX/UI easy of use , service and support and the great team behind

What do you dislike?

I think that the multitude of applications and the great imagination in some of them can create confusion among users

What business problems are you solving with the product? What benefits have you realized?

Business challenges with an open environment

Brightidea review by User
User
Validated Reviewer
Review Source

"A bit Painful"

What do you like best?

I like the gamification aspect of the Bright Idea platform. It helps people

What do you dislike?

Too clunky and too many notifications for the average user. Also at least in the format that we award people for using it, it causes people to ask for upvotes.

Recommendations to others considering the product

Make sure to set up how you award your users in the correct manner.

What business problems are you solving with the product? What benefits have you realized?

We have struggled to cultivate new ideas in our organization but this tool has helped encourage people to speak up.

Brightidea review by Internal Consultant
Internal Consultant
Validated Reviewer
Verified Current User
Review Source

"Smart Lab Review"

What do you like best?

How easy it was to populate with ideas and pictures.

What do you dislike?

When I used Brightidea I didn't have any problems logging in or adding my idea. I liked it.

What business problems are you solving with the product? What benefits have you realized?

Trying to find ideas on how to better fundraise. Innovation!

Brightidea review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"Excellent Product that is great for innovation"

What do you like best?

Employees can contribute and keeps our organization aware with feedback options

What do you dislike?

I would change the voting structure of ideas. I would make comments available if voted yes

Recommendations to others considering the product

Use it! Help Spark Innovation in your organization

What business problems are you solving with the product? What benefits have you realized?

No

Brightidea review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"Simple, but powerful idea platform"

What do you like best?

I like how you can vote for the ideas you like the most.

What do you dislike?

I don't have any dislikes with the software.

What business problems are you solving with the product? What benefits have you realized?

We are using it to create new fundraising and awareness campaigns to increase our cause.

Brightidea review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Construction Ideation Process Review"

What do you like best?

Platform is simple to use and scaleable across multiple regions

What do you dislike?

Simplicity attracted us to the platform. How the admin users are tracked and billed was our least liked feature

What business problems are you solving with the product? What benefits have you realized?

We are using the platform to track our funded/invested ideas. We have realized that the platform can allow us to automate this process and make is less tech intensive.

Brightidea review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Excellent support staff"

What do you like best?

Product is easy use, does not require a huge investment to train staff, very intuitive applicatio

What do you dislike?

Often customization on the community challenge page can be challenging

Recommendations to others considering the product

Excellent product- I would not hesitate to buy it and use it for the innovation crowdsourcing purposes

What business problems are you solving with the product? What benefits have you realized?

We use it for crowdsourcing internally both for the open and targeted challenges

Brightidea review by Erin R.
Erin R.
Validated Reviewer
Review Source

"Great!"

What do you like best?

It is easy to navigate and understand the objectives.

What do you dislike?

Some of the titles of categories were unclear.

What business problems are you solving with the product? What benefits have you realized?

Innovation within our organization.

Brightidea review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Verified Current User
Review Source

"Easy way to collaborate on ideas"

What do you like best?

Very user friendly. Good way to create collaboration around ideas.

What do you dislike?

Needs email notifications when your idea gets a vote.

What business problems are you solving with the product? What benefits have you realized?

Innovation

Brightidea review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Review Source

"Organized"

What do you like best?

The ability to visually see where our projects lie in our pipeline.

What do you dislike?

Wish the app was included with BI that could be easily customizable. Smartsheet integration would be great.

Recommendations to others considering the product

Great system for visually tracking projects.

What business problems are you solving with the product? What benefits have you realized?

Solving pipeline management. We have realized tracking of ideas as they move from one stage to the other.

Brightidea review by Administrator
Administrator
Validated Reviewer
Review Source

"Brightidea is all about innovation.... its team and its product all support our innovation needs."

What do you like best?

The product keeps evolving to meet needs.

The support team is top notch.

What do you dislike?

Some of the product features require manual workarounds and can be easier.

What business problems are you solving with the product? What benefits have you realized?

Ability to gather suggestions and ideas for growing our business and improving engagement. The various apps let us handle each challenge differently when desired.

Brightidea review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source

"Very flexible"

What do you like best?

I like the adaptability, which gives us the ability to experiment.

What do you dislike?

I get the feeling that theres a new front-end overlayed over an old one. The platform admin is on the old, while the service admin is on the new. Feels a bit disjointed.

What business problems are you solving with the product? What benefits have you realized?

Varied, and only started.

Brightidea review by Administrator
Administrator
Validated Reviewer
Review Source

"High level expertise and great to work with"

What do you like best?

I appreciate the depth of knowledge of their staff.

What do you dislike?

There are some features to the software that I wish were included but are not.

What business problems are you solving with the product? What benefits have you realized?

We are just getting into the real challenges. We opened a suggest open innovation and have moved 6 ideas to implementation so far.

Brightidea review by Administrator
Administrator
Validated Reviewer
Review Source

"brightidea"

What do you like best?

ease of use. full workflow process from idea submission, evaluation through closure. full-on collaboration. ability for user community to up/down vote.

What do you dislike?

The reporting capability could be improved. Mainly would like to pull the comments submitted.

What business problems are you solving with the product? What benefits have you realized?

providing an innovation platform for users to submit their ideas for evaluation.

Brightidea review by Administrator
Administrator
Validated Reviewer
Review Source

"Good Overall Experience "

What do you like best?

The employees at Brightidea are very easy to work with, and are very responsive. I have enjoyed working with them.

What do you dislike?

No dislikes. Looking forward to the next batch of new features.

What business problems are you solving with the product? What benefits have you realized?

Brightidea serves as a platform where our employees can collaborate and innovate.

Brightidea review by Consultant
Consultant
Validated Reviewer
Review Source

"Easy and effective to use"

What do you like best?

To have all the visuality of the process

What do you dislike?

Not having different templates to choose for webstorms.

Recommendations to others considering the product

Need a business sponsor to roll out

What business problems are you solving with the product? What benefits have you realized?

New Product Development, Continuos Improvement

Learn more about Brightidea

Brightidea Videos

Kate from G2 Crowd

Learning about Brightidea?

I can help.
* We monitor all Brightidea reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.