Brightidea

Brightidea

(38)
4.2 out of 5 stars

Brightidea's enterprise idea management platform operates as a central hub to connect and manage all your innovation initiatives, crowdsource and collaborate on ideas, and measure success at every stage of your journey.

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Showing 38 Brightidea reviews
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Brightidea review by <span>Robert P.</span>
Robert P.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Brightidea - Innovation Simplified

What do you like best?

Multiple types of innovation tools all in one place. Powerful backend that can hand large bulk amounts of ideas. Very open to ideas to improve the platform outside of contracting them specifically for your needs.

What do you dislike?

It does take quite a while to get changes via the IdeaSpace platform. It would be nice if there were more information about actual prioritization or where your idea stands. Most of the time it ends up In Product Backlog for a fairly indefinite amount of time.

Recommendations to others considering the product

A lot of other similar tools can do similar things. A lot of them are great at coming up with a pretty looking GUI/front end. Where they fall apart for us is that outside of small, targeted challenges that collect a few dozen to maybe a little more than 100 ideas at once. They don't have the engine under the hood to collect, organize and manage THOUSANDS of ideas, nor be able to keep them historically as you continue to add to that number. Brightidea does the front end well but it also does the back end work well.

What business problems are you solving with the product? What benefits have you realized?

We have an always open challenge that we use for all team members in the company. Previously the tool was built in-house and we had a heck of a time trying to organize and keep up with reviews to determine a pathway for the ideas that were posted. While it took several process changes internally, Brightidea helped make this organization far easier. It also has allowed us to open up more possibilities outside of that collection box like using it to run our own Pitch Day and Hackathon events.

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Brightidea review by <span>Nikolas S.</span>
Nikolas S.
Validated Reviewer
Verified Current User
Organic
Reviewed On

A great place to gather and monitor ideas

What do you like best?

I really like how easy it is to get going. Submitting an idea is easy and the customization makes it so the data you get from people submitting ideas exactly what you need.

The idea of Challenges really helps get things going. It makes it so it's not just an endless hole of general ideas, but it allows you to give ideas about different topics you may not have thought of without a specific challenge about it. And it gives a good timeline for those ideas.

What do you dislike?

The mobile app struggles to log me in and stay logged in. I can get past the login screen but it never actually loads anything, just shows the brightidea logo.

Notifications on the site can be a pain because even though I click the globe to view them the little red bubble doesn't go away until I click on it, mark it as read, or delete it from the notifications list. I can see why some people might like it, but having an option to change that would be nice.

Recommendations to others considering the product

As a user having our in-house team show us how to do it and then host events that encourage us to submit ideas outside of solo submission was helpful in getting people on board.

It's not just about getting ideas, it's about feedback. At first, people will say "it's not for me because I don't have ideas." so you should let them know it's not just to submit ideas but to give feedback on what others submit.

What business problems are you solving with the product? What benefits have you realized?

Idea submissions from those not regularly involved in the innovation process.

What Idea Management solution do you use?

Thanks for letting us know!
Brightidea review by <span>Natalie W.</span>
Natalie W.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Awesome software with room to grow

What do you like best?

How intuitive the features are to use. It took very little time for me to figure out how to use. The features themselves are also useful. I love the budgeting tool, tasks and milestones especially.

What do you dislike?

Notification settings are limited - I get an absurd number of emails from the different workspaces I’m in. I also wish there were dependency options for tasks. Like once X happens then Y is assigned.

Recommendations to others considering the product

Great software! It’s new so they’re still fixing things but overall a great product. They have been quick to answer questions/concerns and I'm confident they're working to implement positive changes.

What business problems are you solving with the product? What benefits have you realized?

Market research data is summarized very well and shows weak and strong points. We're using it to track different concepts and how they perform during tests. It allows us to easily see what happened when. Also great for new team members to get quickly acclimated to a project

Brightidea review by <span>Dorit K.</span>
Dorit K.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Great product from a grwat company

What do you like best?

Firstly we like the product, the UI, the flexibility we have as administrators, the analytics and the various selection tools. But i think that the important points that will make us continue our engagement is the tremendous support and attention we get from our account manager Dennis , suppor portal and quick response to anybidsue and also the great 1st year engagement with the team led by Christen. Also periodic updates to the software are very good. We like that the platform is constantly being updated and improved

What do you dislike?

Can’t think of anything. We are very happy at the moment

Recommendations to others considering the product

Great software and great support

What business problems are you solving with the product? What benefits have you realized?

Mostly idea gathering and rating with multiple challenges for various parts of our company. We mainly run hacathons and mini hacathons. The new app for them is great!

Brightidea review by <span>Tanya K.</span>
Tanya K.
Validated Reviewer
Verified Current User
Organic
Reviewed On

BrightIdea Software

What do you like best?

Browser based app is a plus. Fairly clean and easy to navigate.

What do you dislike?

Not able to browse by date submitted. Comment function disappears after certain stages.

Recommendations to others considering the product

Make sure your team understands its needs before purchasing. The new Team Workspaces are good, but need improvement and more functionality. Ability to have dependent tasks, comment/files under tasks, and to adjust notifications are basic abilities in any project/workspace/task app, and SmartLab doesn't have them yet. We also can't include a link to a file, instead of uploading files (or at least link to other cloud storage solutions, like Dropbox and OneDrive). It's quite a gap for us, but hoping those features arrive soon so we don't have to use another app to fill the need.

What business problems are you solving with the product? What benefits have you realized?

Central hub for ideation; we allow employees and community members to submit ideas.

Brightidea review by <span>Maureen B.</span>
Maureen B.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Power of the Crowd

What do you like best?

Employees are the best source of knowledge regarding how work could be improved both for processes and customer experiences. Just ask them! Keep employees engaged, let them be heard.

What do you dislike?

I can't think of anything right now. I've been the administrator for 3 of the 4 years my company has partnered with BrightIdea and they are very responsive to questions and eager for feedback and ideas for enhancements. Continuous improvement!

Recommendations to others considering the product

Every person I've met at Brightidea has been top notch! They're a passionate and enthusiastic group and a joy to work with.

What business problems are you solving with the product? What benefits have you realized?

In addition to crowdsourcing ideas, we've also used the platform to connect people with "talent sharing" opportunities. This creates avenues that haven't existed previously.

* We monitor all Brightidea reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.

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