Brightidea

Brightidea

(30)
4.1 out of 5 stars

Brightidea's enterprise idea management platform operates as a central hub to connect and manage all your innovation initiatives, crowdsource and collaborate on ideas, and measure success at every stage of your journey.

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Brightidea review by <span>Robert P.</span>
Robert P.
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Brightidea - Innovation Simplified

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What do you like best?

Multiple types of innovation tools all in one place. Powerful backend that can hand large bulk amounts of ideas. Very open to ideas to improve the platform outside of contracting them specifically for your needs.

What do you dislike?

It does take quite a while to get changes via the IdeaSpace platform. It would be nice if there were more information about actual prioritization or where your idea stands. Most of the time it ends up In Product Backlog for a fairly indefinite amount of time.

Recommendations to others considering the product

A lot of other similar tools can do similar things. A lot of them are great at coming up with a pretty looking GUI/front end. Where they fall apart for us is that outside of small, targeted challenges that collect a few dozen to maybe a little more than 100 ideas at once. They don't have the engine under the hood to collect, organize and manage THOUSANDS of ideas, nor be able to keep them historically as you continue to add to that number. Brightidea does the front end well but it also does the back end work well.

What business problems are you solving with the product? What benefits have you realized?

We have an always open challenge that we use for all team members in the company. Previously the tool was built in-house and we had a heck of a time trying to organize and keep up with reviews to determine a pathway for the ideas that were posted. While it took several process changes internally, Brightidea helped make this organization far easier. It also has allowed us to open up more possibilities outside of that collection box like using it to run our own Pitch Day and Hackathon events.

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Brightidea review by <span>Nikolas S.</span>
Nikolas S.
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A great place to gather and monitor ideas

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What do you like best?

I really like how easy it is to get going. Submitting an idea is easy and the customization makes it so the data you get from people submitting ideas exactly what you need.

The idea of Challenges really helps get things going. It makes it so it's not just an endless hole of general ideas, but it allows you to give ideas about different topics you may not have thought of without a specific challenge about it. And it gives a good timeline for those ideas.

What do you dislike?

The mobile app struggles to log me in and stay logged in. I can get past the login screen but it never actually loads anything, just shows the brightidea logo.

Notifications on the site can be a pain because even though I click the globe to view them the little red bubble doesn't go away until I click on it, mark it as read, or delete it from the notifications list. I can see why some people might like it, but having an option to change that would be nice.

Recommendations to others considering the product

As a user having our in-house team show us how to do it and then host events that encourage us to submit ideas outside of solo submission was helpful in getting people on board.

It's not just about getting ideas, it's about feedback. At first, people will say "it's not for me because I don't have ideas." so you should let them know it's not just to submit ideas but to give feedback on what others submit.

What business problems are you solving with the product? What benefits have you realized?

Idea submissions from those not regularly involved in the innovation process.

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What Idea Management solution do you use?

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Brightidea review by <span>Natalie W.</span>
Natalie W.
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Awesome software with room to grow

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What do you like best?

How intuitive the features are to use. It took very little time for me to figure out how to use. The features themselves are also useful. I love the budgeting tool, tasks and milestones especially.

What do you dislike?

Notification settings are limited - I get an absurd number of emails from the different workspaces I’m in. I also wish there were dependency options for tasks. Like once X happens then Y is assigned.

Recommendations to others considering the product

Great software! It’s new so they’re still fixing things but overall a great product. They have been quick to answer questions/concerns and I'm confident they're working to implement positive changes.

What business problems are you solving with the product? What benefits have you realized?

Market research data is summarized very well and shows weak and strong points. We're using it to track different concepts and how they perform during tests. It allows us to easily see what happened when. Also great for new team members to get quickly acclimated to a project

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Brightidea review by <span>Tanya K.</span>
Tanya K.
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BrightIdea Software

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What do you like best?

Browser based app is a plus. Fairly clean and easy to navigate.

What do you dislike?

Not able to browse by date submitted. Comment function disappears after certain stages.

Recommendations to others considering the product

Make sure your team understands its needs before purchasing. The new Team Workspaces are good, but need improvement and more functionality. Ability to have dependent tasks, comment/files under tasks, and to adjust notifications are basic abilities in any project/workspace/task app, and SmartLab doesn't have them yet. We also can't include a link to a file, instead of uploading files (or at least link to other cloud storage solutions, like Dropbox and OneDrive). It's quite a gap for us, but hoping those features arrive soon so we don't have to use another app to fill the need.

What business problems are you solving with the product? What benefits have you realized?

Central hub for ideation; we allow employees and community members to submit ideas.

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Brightidea review by <span>Burke B.</span>
Burke B.
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What do you like best?

It is really easy to post ideas, review others, and track which ideas are doing the best. I like that there are various ways to sort ideas.

What do you dislike?

Not sure if this is just the way that we use the product or if it is a product issue, but when we request to join a team it doesn't always see to work.

Recommendations to others considering the product

This has been a great tool for us to gather ideas, get feedback from others, and to form collaborative groups to explore innovative solutions to our business problems or opportunities.

What business problems are you solving with the product? What benefits have you realized?

It allows us to collect innovative thoughts and ideas to improve our current way of doing business, or to create new lines of business to fulfill our mission.

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Brightidea review by <span>Mike K.</span>
Mike K.
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A simple tool to crowd source innovation

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What do you like best?

How easy it makes it to crowdsource innovative ideas from an entire organization / network in a centralized platform.

What do you dislike?

UX design and overall 'feel' of the platform feels a bit dated but still accomplishes the job.

Recommendations to others considering the product

Not sure if other tools are on the market that allow you to do something similar or not. Bright Ideas provides a turnkey solution to crowdsource innovations - and is especially beneficial if you have a lot of remote employees. Give it a try or at least view a demo!

What business problems are you solving with the product? What benefits have you realized?

Group brainstorming with remote employees.. Crowdsourcing best ideas and allowing individuals to vote on ideas. It's allowed us to create buy-in from multiple parties within the org.

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