What do you like best?
Web-based. Ease of use. Cloud storage. Easy ERN retrieval.
What do you dislike?
No patient charts. No way to record telephone messages.
Recommendations to others considering the product
I would consider using their EMR system if you are planning on using it for a practice/home health/DME. The version our office uses does not implement the EMR Version of the product, so it is lacking some of the things that a full EMR would allow you to use.
What business problems are you solving with the product? What benefits have you realized?
We use our software for Orthotic and Prosthetics, so we use it schedule appointments, make sales orders/quotes, submit claims. The benefit of being able to be anywhere to login to at least see if the patient is scheduled is quite nice.