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Brightree

3.8
(8)

Brightree Home Health allows agencies to enforce standards and best practices that maximize compliance, improve patient outcomes, and increase clinical and operational efficiencies

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Brightree Reviews

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Showing 8 Brightree reviews
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Brightree review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great Interface, Tweaks Would Help"

What do you like best?

I like the ease of use with this program, the interface is extremely user friendly.

What do you dislike?

I think what bothers me most is that on certain detail pages, there isn't an option to return to search or search results. I have to go back to the main menu option and direct back to the search page.

Recommendations to others considering the product

Take the time to learn features and capabilities

What business problems are you solving with the product? What benefits have you realized?

I'm currently working to ensure electronic submission of claims that we've only submitted on paper until now. Once we're able to get all the information correct and allow it to run on it's own, it's going to save me at least 2 days worth of work each month.

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Brightree review by Executive Sponsor in Hospital & Health Care
Executive Sponsor in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Brightree Hospice"

What do you like best?

I like the layout and the flow. I like that I can run my entire clinical team on iPads. I like the quick sync times and the ability to pin patients when needed for offline charting.

What do you dislike?

We have a lot of little issues with the front office portion. Something always is down or offline. Tech support is the the best and sometimes takes forever. They don't test releases well, we always run into issues with little things that get missed.

Recommendations to others considering the product

Make sure you go through your setup wit ha fine tooth comb, as a lot of little configuration issues pop up. They do not have a very good time and milage tracking system and reporting is less than optimal.

What business problems are you solving with the product? What benefits have you realized?

Electronic charting. We are fully electronic and mobile.

What Home Health Care solution do you use?

Thanks for letting us know!
Brightree review by User
User
Validated Reviewer
Verified Current User
Review Source

"Good for therapist, however could use improvement "

What do you like best?

Simple to use. Love the pre set buttons. It is easy to slide amongst each page. I like that I can schedule all at once as well as individually.

What do you dislike?

Does not have enough presets. Also could use more drop down options. When syncing, this takes forever! Also at times I still have patients that appear on my side bar even though I have closed them out..

Recommendations to others considering the product

The more you use it, the easier it is.

What business problems are you solving with the product? What benefits have you realized?

Ways to bill for therapy. Using technology reduces paperwork and very accessible

Brightree review by User in Medical Practice
User in Medical Practice
Validated Reviewer
Review Source

"Interesting software"

What do you like best?

Web-based. Ease of use. Cloud storage. Easy ERN retrieval.

What do you dislike?

No patient charts. No way to record telephone messages.

Recommendations to others considering the product

I would consider using their EMR system if you are planning on using it for a practice/home health/DME. The version our office uses does not implement the EMR Version of the product, so it is lacking some of the things that a full EMR would allow you to use.

What business problems are you solving with the product? What benefits have you realized?

We use our software for Orthotic and Prosthetics, so we use it schedule appointments, make sales orders/quotes, submit claims. The benefit of being able to be anywhere to login to at least see if the patient is scheduled is quite nice.

Brightree review by Justin A.
Justin A.
Validated Reviewer
Review Source

"Brightree for DME"

What do you like best?

Excellent! always working with the end users to improve the product. + all web based

What do you dislike?

printing of par tasks like you can print notes. more electronic verification for insurance. also being able to change the par request fax form

What business problems are you solving with the product? What benefits have you realized?

billing. private pay collections

Brightree review by User in Medical Devices
User in Medical Devices
Validated Reviewer
Verified Current User
Review Source

"User friendly platform"

What do you like best?

The system is easy to learn, very simple to use.

What do you dislike?

not a way to connect two same accounts/merge accounts

What business problems are you solving with the product? What benefits have you realized?

We utilize it for durable medical equipment patient files. It is very useful to keep track of and make notes for patients and multiple items.

Brightree review by User in Accounting
User in Accounting
Validated Reviewer
Verified Current User
Review Source

"Mostly good, but a few setbacks."

What do you like best?

Reporting capabilities are nearly endless. Having the data at one's fingertips is powerful!

What do you dislike?

Some fields are not available for reporting and some tables cannot be linked within Brightree. We use the API to do some of the more complex reporting that we need, but this is an additional fee.

Recommendations to others considering the product

do it!

What business problems are you solving with the product? What benefits have you realized?

We are reducing insurance claim denials. so far down 25%

Brightree review by Consultant in Medical Devices
Consultant in Medical Devices
Validated Reviewer
Review Source

"Brightree"

What do you like best?

Helpful, user friendly software for a DME company

What do you dislike?

The software seems to be slower at times. Speed could be improved.

What business problems are you solving with the product? What benefits have you realized?

DME intake, processing and claims

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* We monitor all Brightree reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.