What do you like best?
I have used D2L for my online courses for years. Prior to that, my online learning was on WebCT, which was horrid. As far as an online learning space goes, D2L does the job. These are my favorite D2L features:
+ Dropbox receipts. You always know if the Dropbox accepted your submission or not, because you get a receipt/notification in your D2L.
+ Email forwarding. All of the emails and notifications I get through D2L are forwarded to my Gmail account, so I have an easy way to monitor what's going on in my course. You can't respond to these emails or messages from Gmail, though.
+ Discussion space has improved a lot over the years. The discussion space seems to be getting better and better, and it's definitely better than most other online learning spaces. It still needs to improve in letting users mass select discussion posts, edit previous posts, and organize discussion posts.
What do you dislike?
- Difficult to use on a mobile device. D2L is really behind when it comes to optimizing their site for mobile. The mobile-friendly site is useless and I always immediately just go to the full desktop version and zoom/scroll my way around. The Brightspace app is also not useful to students.
- D2L mail pretty much is the worst. D2L mail is really hard to use on desktop and nearly impossible to use on mobile. You can forward your emails but you cannot respond without going into the D2L website.
- Discussions need more improvement. It takes me almost an hour every week just to sort through all the discussion posts and do my required responses. Not because they take so long to read, but because "clearing" all of the discussions takes so much time and effort for the user. It takes multiple clicks over and over again to clear all of the discussion post notifications from my profile. You also can't go back and edit any of your discussion posts, so good luck if you make a spelling error or forget the attachment.
Recommendations to others considering the product
If you're currently using a program like WebCT, definitely switch. It's way better for students. Still not a great product, in my opinion, but way better than many other options that are out there.
What business problems are you solving with the product? What benefits have you realized?
I use D2L for my master's classes. The benefit is that I get to take online classes from a public university. I have also used D2L from a student-admin role when I taught Psychology 101 as a professor's assistant.