Broadly makes it easy for me to get reviews and feedback from clients. I'm able to submit client names & email addresses to a custom URL and then a branded email goes out to the client with my business logo and it says "hey, thanks for letting us help you. How did it go.. ?" but in a much more professional way. I used to get reviews a few times a year, now I get them a few times a month!!
I also love that my rep knows me and helps me when I have questions, comments or concerns. I have been able to reach my contact person via phone or email whenever I've needed help.
The set up was super easy, the Broadly team added my logo, added the "reviews page" to my WP site and let me customize the messages to fit my personalty/ business style.