brokerWOLF

(8)
3.6 out of 5 stars

brokerWOLF's flagship program is a powerful brokerage application designed to manage all accounting and back office functions of a real estate office.

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brokerWOLF review by <span>Mathew M.</span>
Mathew M.
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Insanely good customer service

What do you like best?

The customer support, hands down. You basically never have to wait on hold, either.

These people actually care, and they will help you solve problems step-by-step. They are very friendly, VERY knowledgable, and among the best customer support providers I have ever encountered.

If the service providers can't solve the issue right on the spot, they will figure out a solution in a timely manner and send you an email or call you back. If they email, it's always super well done and step-by-step...often times with screenshots.

They don't technically provide any accounting advice or even book keeping advice, but they provide all the advice that they possibly can without breaking any laws...and it;'s super helpful because I often feel like I'd be helpless without them, or I'd have to pay a consultant some good money to get what I need answered. They are like a team of consultants who know current laws quite well and understand the accounting process very well.

A+ customer service

What do you dislike?

The system interface makes sense, but it is unattractive and rather clunky. That being said, the interface is probably an acquired taste as I find myself liking it the more I become comfortable and efficient with it.

It does take a lot of memorization, though, and the searching algorithm isn't strong (making it hard to find stuff if you don't already know where to find it and can't find it under where your best couple guesses lead you to)

Recommendations to others considering the product

Get it, do the training, spend at least an hour every few days on it, and you will become comfortable with it.

What business problems are you solving with the product? What benefits have you realized?

Providing a complete accounting system, transaction processing system, as well as agent record management system.

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brokerWOLF review by Administrator in Real Estate
Administrator in Real Estate
Validated Reviewer
Verified Current User
Organic
Reviewed On

Broker Wolf Real Estate Accounting System after 2 Years

What do you like best?

Designed to be an all in one accounting and Real Estate Brokerage integrated system. Once we got it up and running was very reliable and comprehensive for Managing agents, commission and accounting, agent billing, Disbursements, Escrow.

What do you dislike?

Complexity and training lead time needed puts me at risk of staff turnover; too complicated; No integration with on-line banking (showstopper); support is ok good but limited to one off's and I'm not confident that could recover from a loss of control of the accounting data if our accountant quits. a lot of manual data entry required. Reports are printed and not user friendly.The integration with AR/AP, invoices, and GL was above the level of our collective understanding to stay with and we stopped it after the first year. We know other brokers that had similar experience. You have to have commission accounting in house-that's your business, but it's way too much responsibility to also hang on to your general ledger accounting and reporting along with that, especially when it's extremely outdated in terms of banking integration and reconciliation

Recommendations to others considering the product

Don't listen to anyone that tells you this system is easy to use. The functionality is comprehensive which means set up is complex and critical. Know your business processes (everything) before training and make sure you have the right staff dedicated from the start with the ability to analyze and fix accounting issues. Consider simpler commission accounting systems with quick books integration if you are smaller.

What business problems are you solving with the product? What benefits have you realized?

Commission Accounting, Agent Billing, Agent Management work very well. We discontinued GL and outsourced to Quick Books due to complexity and lack of banking integration. The commission accounting piece is very reliable.

What Brokerage Management solution do you use?

Thanks for letting us know!
brokerWOLF review by <span>Nicole G.</span>
Nicole G.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Brokerwolf has given me my time back!

What do you like best?

The program pulls transaction info from Skyslope so there is less entry when processing closings.

What do you dislike?

Long training period with lots of information to remember.

Recommendations to others considering the product

It is worth the money! They have a very good training and support and are constantly looking for ways to improve their service.

What business problems are you solving with the product? What benefits have you realized?

Brokerwolf has reduced time and amount of data entry almost in half. This also reduces change of incorrect data entry. Closing one transaction creates all the checks I need including release of earnest money where in Quickbooks I would have to create each individual check.

brokerWOLF review by Administrator in Real Estate
Administrator in Real Estate
Validated Reviewer
Organic
Reviewed On

It's very easy to use for real estate transactions.

What do you like best?

It's all easy set up in this software. If you will learn from the beginning how to use keywords, it will be faster to use. It takes 5 minutes to enter the real estate transaction and cut the check to the broker. You can download Lone Wolf program on several computers.

What do you dislike?

Sometimes, I had a problem with specific dates for reconciliations. They offer the tutorial videos if you don't know something, but I take time to watch them I'd recommend having like chat help on their website. It will help to solve the problem faster.

Recommendations to others considering the product

I would recommend to all real estate companies to use this program as it's easy to use for an accountant and just for a regular employee in a company. You can have an access from several computers.

What business problems are you solving with the product? What benefits have you realized?

We us Lone Wolf in our real estate company to enter transactions and cut the checks to broker and agents. Benefits are easy to use and the job can be done really quick.

brokerWOLF review by <span>James W.</span>
James W.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

brokerWOLF not unique, but works well

What do you like best?

The ease of use is a major selling point for brokerWOLF. With all of the varied responsibilities of today's real estate professional, knowing that the back-end accounting software will keep everything organized is a major relief. The dashboard is really straightforward, and pulls information directly from the MLS, limiting the level of effort needed to keep track of every transaction.

What do you dislike?

The user interface design is not a great selling point; it's dated and feels very sterile, but in the end it still gets the job done.

Recommendations to others considering the product

As with all things, I would recommend keeping an open mind. Many third party vendors do seem pushy, just trying to make sales, but there are just as many who offer a legitimately helpful product.

What business problems are you solving with the product? What benefits have you realized?

Simplification for agents has been the main benefit for us; we've been able to integrate the brokerWOLF API to build an SSO and allow agents to work seamlessly between their account information with their brokerage and the accounting software via brokerWOLF.

brokerWOLF review by Administrator in Real Estate
Administrator in Real Estate
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Good Program for RE Companies

What do you like best?

I like the integration from SkySlope to BrokerWolf so that it ends the manual entry of contracts into BrokerWolf.

What do you dislike?

Wish there was a duplicate button. Sometimes there is a need to do a manual entry and if you have 10 lots with the same buyer and seller (and contract dates), but 10 different contract's it's easier to hit duplicate and just change the address.

Recommendations to others considering the product

Make sure to have an established timeline of when certain training is happening.

What business problems are you solving with the product? What benefits have you realized?

Using this program has reduced the data entry times.

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Kate from G2 Crowd

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