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Bugzilla

3.8
(72)

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Showing 83 Bugzilla reviews
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Bugzilla review by Deepak C.
Deepak C.
Validated Reviewer
Verified Current User
Review Source

"Awesome Bug tracking tool"

What do you like best?

Bugzilla is one of the best and top rated Bug filing and tracking tool, which is very much used in most of the top tier companies

What do you dislike?

Nothing to dislike as such, but its good if we query the filed bugs using Location, IP etc

Recommendations to others considering the product

Bugzilla is a very useful and helpful bug tracking tool. Its easy to file bugs, track the bugs based on reporter, assignee, dev, and we can create multiple sub releases under bugzilla for tracking bugs under each specific release, thereby minimizing the effort for any management leader to go and look each bug. Its widely used in most of the software companies, and day by day more number of users are depending on bugzilla for their every day bug activity :)

What business problems are you solving with the product? What benefits have you realized?

Using bugzilla, its makes most of our bug filing and tracking duties easier. Its easy to file a bug, query bugs based on reporter or assignee, overall a very usefull tool

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Bugzilla review by Андрей .
Андрей .
Validated Reviewer
Review Source

"It's pretty simple, but it works"

What do you like best?

Main is its price, or rather there is no price, It totally FREE, also it open source. Bugzilla has excellent community support. It is very convenient that the bug list is also available in the iCal format and I immediately see all the errors in my calendar. At the end of the day, I can see how much I spent on fixing this bug, it improves my productivity.

What do you dislike?

I don't like the weak integration with Github. Also, it has not a very convenient standard review. At once I had problems with automatic duplicate detection.

Recommendations to others considering the product

It's pretty simple, but most importantly, it works and does it well. If you have a small budget, you should try Bugzilla. But first, find a good administrator or a person who has already worked with Bugzilla, this will help you very much.

What business problems are you solving with the product? What benefits have you realized?

First, we used it only to track errors, but with the time we also optimized working processes, monitoring, and reporting.I control the work of other departments and receive weekly reports by e-mail.

What Bug Tracking solution do you use?

Thanks for letting us know!
Bugzilla review by Haresh S.
Haresh S.
Validated Reviewer
Review Source

"Filtration system at its best"

What do you like best?

Email notifications are perfect and on time without any delay or hassle and suits the need perfectly.I normally used the advanced search option to keep track of all the errors and wide range of formats for the bug list ,11 localizations in the tool help me to fix and recover the old lost data and most of the times provide informative reports and information and a lot of add-on which makes the tasks easier

What do you dislike?

Sometimes it is pretty slow ,outdated and inefficient and lags a lot ,bug navigation complexity is more and less of customization and i could use only the pre-built in features and not much more than that and the plugins are also limited which is quite a troublesome experience for me

Recommendations to others considering the product

Has patch viewer,supports bug fix in different file formats ,and also does automatic duplicate bug detection which identifies if there is a mismatch in the data and could potentially watch other mainstream data

What business problems are you solving with the product? What benefits have you realized?

Helps a lot in test case management with help of an extension called testopia and can be used for ERP as well,The maintenance of the website is continuously taken care by the bugzilla and provides suggestions as well

Bugzilla review by sourav s.
sourav s.
Validated Reviewer
Verified Current User
Review Source

"The product is best for issue raising purpose"

What do you like best?

The issue raising process of this product is so efficient that any rookie in the technical field can raise the issue without any problem. If gmail has been configured in the tool, person related to the issue will get the email related to the issue raised. Rest API is also available. Get an email about any change made in Bugzilla.

You can estimate how many hours a bug will take to fix, and then keep track of the hours you spend working on it. You can also set a deadline that a bug must be complete by.Bugzilla supports the ability to move a bug from one Bugzilla installation to another. This even works across versions, you can move a bug from a Bugzilla 2.16 installation to a Bugzilla 3.0 installation without having to do any manual work.

What do you dislike?

Agile planning and reporting is not possible. We cannot customize the dashboard. These are one of the reason I some times think switching to other software would be good.

Recommendations to others considering the product

Using Bugzilla is easy to go. Only thing it need is to do lot of development in the field of UI.

What business problems are you solving with the product? What benefits have you realized?

Internal technical issue raised through Bugzilla.

Bugzilla review by Elio Q.
Elio Q.
Validated Reviewer
Verified Current User
Review Source

"Old-skool but established"

What do you like best?

I like that email etiquette is applied on Bugzilla by the way it feels. It feels like sending an email to colleagues, but this happening in a bug tracker. It might lose a lot of casuality this way, but it actually is a great way to avoid clutter.

What do you dislike?

User Interface is outdated and needs vast improvements. The initial learning curve is quite steep as well. I had a hard time refining my search settings when searching for bugs, which might be a little bit of an experiment.

What business problems are you solving with the product? What benefits have you realized?

We are using Bugzilla at Mozilla and it's a great way to track things without too much clutter. We can work on issues and bugs from our emails as well if needed, which helps a lot when there are various communication channels.

Bugzilla review by Harikrishnan P.
Harikrishnan P.
Validated Reviewer
Verified Current User
Review Source

"Very good bug tracker"

What do you like best?

I have been using Bugzilla for last 4 years. It has all features I need. Email notification is a great feature. So the person who manages the project and CC list will get notification for new bug reporting, bug status change and comments. Comments enables us for a discussion within a bug. It supports LDAP login which is very useful. In addition to that there is project versioning option which helps us to group bugs according to software version.

What do you dislike?

Bugzilla is little heavy compared to new web applications. It takes more time to load. UI is not attractive. I don't see any option to change theme. Bugzilla is not single window application. Hence it has to reload every page.

Recommendations to others considering the product

It's free. Easy to use and easy to setup. Email notification is really useful feature. LDAP support is there so no need to create user accounts.

What business problems are you solving with the product? What benefits have you realized?

I'm using Bugzilla for mainly bug tracking and for discussion about the bug. Also I use it for suggesting possible solution for the bug using comments. Email notification helps me to skip mailing the developer manually after submission of a bug. LDAP support is very good. So I don't have to create buzilla account for every team member.

Bugzilla review by Isaiah H.
Isaiah H.
Validated Reviewer
Verified Current User
Review Source

"Review from a QA Lead's perspective"

What do you like best?

I truly enjoy Bugzilla's ability to link issues together.

What do you dislike?

I'd love for Bugzilla to be easily implemented into varying Content Management Systems. As a QA Lead for an Interactive Marketing company, we use both Bugzilla and Mavenlink to track our work. Unfortunately, Bugzilla is not prepared to be merged with Mavenlink. This causes my company to track our work within two systems, instead of the ease of one.

Another aspect that could be improved is the ability to customize preferences and settings. Bug-flow is extremely important to our company, and I'd like to see more flexibility around customization.

Recommendations to others considering the product

If you are currently using an additional CMS to track company work, please be sure that Bugzilla is capable of interacting with it.

What business problems are you solving with the product? What benefits have you realized?

We work with many companies, and for each product/project, we usually incorporate upwards of 10+ elements. Bugzilla allows us to accommodate the the large amount of elements.

Bugzilla review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Bugzilla Overview"

What do you like best?

The ability to sort and search for bugs depending on project, name, or assignee. I also like that I can create unique links to send to coworkers for quick access to chat about or assign bugs as well.

What do you dislike?

Overall, I love all aspects except for the actual interface - I think it's a little outdated and could use a design/UX redesign to look more sophisticated

Recommendations to others considering the product

Love using this site to organize our QA bugs by project, and having one place to categorize and access all of our QA bugs.

What business problems are you solving with the product? What benefits have you realized?

Bugzilla helps our business by being able to group and categorize all bugs we need to fix for projects in one place, making it an organized and specific way to assign work to our developers.

Bugzilla review by Jason C.
Jason C.
Validated Reviewer
Review Source

"Track bugs with Bugzilla"

What do you like best?

Bugzilla is a very useful tool for detecting bugs quickly. My previous team used it and it was a great tool to have for any size businesses. It was simply a versatile, affordable bug tracking system. The platform comes with a standard list of default bug statuses and resolutions which was very helpful. Giving visibility on the bug's statuses and resolution parameters made it a lot easier for others to go check the updates instead of being bombarded with emails.

What do you dislike?

The user interface can be improved to be more user friendly. It takes long to load at time, so it would be nice to see a fix on that. For first time users, it can be difficult to navigate and create a bug ticket.

What business problems are you solving with the product? What benefits have you realized?

It's a great affordable bug tracking tool to use. It definitely does its job (to track bugs), but also it helped with organizing bugs by statuses.

Bugzilla review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"Good bug tracking tool"

What do you like best?

1. The ease of using this tool is the best part of it.

2. One can track their bug from start to finish and always choose to re open it, if one is not satisfied with the output.

3. This also has an option of including members who should be intimidated when a bug is raised.

4. It allows the users to select a priority and severity depending on the fact that if a bug is road blocker.

5. The search tab is pretty simple if you know how to use the advance search feature to search for a bug.

6. They feature of changing the assignee is also an added bonus.

7. Changing the status of the bug throughout the bug tracking cycle is makes it easier to pull out report of all the bugs that has been opened or closed in the current month.

What do you dislike?

Their is nothing in particular that i dislike about bugzilla, but sometimes i do feel the integration with github is pretty week.

Recommendations to others considering the product

Good as a bug tracking tool.

What business problems are you solving with the product? What benefits have you realized?

Bugzilla is a good bug tracking tool, ensuring to track a bug generated and following it till start to the end. It has various field which lets us rank a bug depending on its priority and severity.

Bugzilla review by Darshak T.
Darshak T.
Validated Reviewer
Review Source

"Bugzilla reliable but old and outdated"

What do you like best?

Its a reliable and well used product. allows for pretty much any customization. Was the workhorse for many dev teams in the past. Due to its long usage history, the interface is well known.

What do you dislike?

The code base is now old. Compared to systems like Trac and Jira, it feels very clunky. Any customization besides the very basic stuff requires changing the code.

What business problems are you solving with the product? What benefits have you realized?

We used bugzilla as a defect tracking system for a long time. At that time, it was the only system that we could customize to our needs and was critical to our operations. We have since then moved over to other modern systems.

Bugzilla review by Anthony R.
Anthony R.
Validated Reviewer
Verified Current User
Review Source

"Bugzilla works well for formal bug tracking"

What do you like best?

The advanced search filters on a wealth of fields, allowing for a high level of granularity. You can sort the results by a number of fields, as well. You can include multiple emails for update notifications so all involved stay in the loop. You are also able to customize your filters and access them quickly. There's also a built-in shortcut for listing all of the entries that you logged. This helps with older bugs that you may have forgotten the details on.

What do you dislike?

It's sometimes difficult to wade through the search results if your search parameters are not precise enough.

Recommendations to others considering the product

It works well for technical-minded people.

What business problems are you solving with the product? What benefits have you realized?

We're able to report, store, track and quantify bugs against software and firmware. This allows for coordinated communication across departments.

Bugzilla review by Ezequiel F.
Ezequiel F.
Validated Reviewer
Verified Current User
Review Source

"Interesting tool"

What do you like best?

It's a very useful tool. It helps you to track bugs very easy. Also you can install it in you local network, so you and your team can use it without internet conection.

It has email notification so it let you know when you have some new bugs waiting for you.

One more thing, it's very fast.

What do you dislike?

The things I dislike from Bugzilla is that is a little difficult to configure and start to use it for the first time.

Also it has a simple UI, that remembers the 90's, so I think that could be better. Also it doesn't let you interact with your bugs by email.

Recommendations to others considering the product

It is a very useful and fast tool. It let you track any bugs and see them at a dashboard with all the information that you need to start to work. Also you can track your lastest bugs and see what change in all of them.

What business problems are you solving with the product? What benefits have you realized?

We use it in our company to develop software. It's very useful because it tracks every bug of you systems, letting you specify which system and version is having trouble. The priority and severity gives you a quick reference of which bug solve first

Bugzilla review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Good enough"

What do you like best?

It's easy to use and cheaper than most bug trackers. It's rarely down.

What do you dislike?

The task search is clunky and it took a while for me to see the results that I really wanted, it defaulted to me seeing the list to tasks that are assigned or in progress, once the task is "Resolved", it would be out of my default list. There is no send email function. The email function would really be helpful in sending bug details to our QA and BA.

What business problems are you solving with the product? What benefits have you realized?

We use bugzilla mainly for tracking bugs in our software. It's easy to use so anyone new can get the hang of it.

Bugzilla review by Abhishek A.
Abhishek A.
Validated Reviewer
Verified Current User
Review Source

"Easy bug tracking tool"

What do you like best?

- Optimized database structure for increased performance and scalability

- Able to schedule reports

- Different views on bugs

What do you dislike?

- Attachments are not shown in the threads

- Difficult to track multiple threads

Recommendations to others considering the product

Can use it for live bug tracking but it very difficult to use at the QA stage as multiple threads are difficult to track.

What business problems are you solving with the product? What benefits have you realized?

To track live bugs

Bugzilla review by Moin S.
Moin S.
Validated Reviewer
Verified Current User
Review Source

"Great tool to report and track bug with a collaborative team work approach."

What do you like best?

BugZilla's ability to allow collaborative work among team member with ease of tracking and periodic updates/comments is one of its best features. Moreover, BugZilla's easy to use interface is an ice-cake for newbie testers and developers who are just starting bug tracking/testing and fixing.

And yes, it is OpenSource so you don't have to pay a penny to use its any or all features! It has numerous other features like :

- Its database capability is well optimized for speedy performance and scalability.

- Strong security and data privacy.

- Robust search and filter tool that can even remember your searches for future usage.

- Integrated email capabilities. User profile and preferences.

- Role based permission and privileges for different level of users.

- It is widely and successfully used by Mozilla, world's leading browser with millions of users.

What do you dislike?

Sometimes, its search feature with filter tool doesn't bring up desired filtered bug lists. Not sure if this is only me or everyone's issue.

Recommendations to others considering the product

As mentioned earlier, its easiness, clean UI, remote team collaboration: these features are enough for a user to choose this tool :)

What business problems are you solving with the product? What benefits have you realized?

I have been contributing to Mozilla's Firefox browser and FirefoxOS bugs verification, testing and fixing using BugZilla. This tool helps me collaborate with my test team located remotely (across different countries) and we work in real time. BugZilla has all features that any big global team of bug testers would look for.

Bugzilla review by Administrator in Leisure, Travel & Tourism
Administrator in Leisure, Travel & Tourism
Validated Reviewer
Verified Current User
Review Source

"Excellent tool for people who don't need exotical interface"

What do you like best?

Clean in its logic, has all the features you need and is very easy to adapt to your needs. It is easily customizable. Has excellent security

What do you dislike?

Its team is lacking in looking at the future. It has a huge potential outside of bug-tracking for ticketing system, management system and so on.

But its plugins and integrations are lowering down year by year

Recommendations to others considering the product

Bugzilla is PERFECT for bug tracking and for tracking single objects (activities, bugs, resource, etc.). Fast, cheap, reliable, etc.

It lacks in integrations with any other software

What business problems are you solving with the product? What benefits have you realized?

Used it in different instalaltions as:

- bug tracking system OR

- database for handling resources, costs, skills, their activities, etc.

- activity tracker for distributed team

Bugzilla review by Mike J.
Mike J.
Validated Reviewer
Review Source

"Great simple bug tracker"

What do you like best?

It's not complicated. It handles bug tracking and we've used it for our development tracking for bugs and new features. It's customizable, but not difficult to use.

I've tried a variety of other tools, and this on doesn't get in the way, and I don't have to spend too much time managing the process, which is nice.

What do you dislike?

I wish I could have more control over editing text within bugs, and if there is a lot of activity on a ticket, then it can get unruly. The UI leaves something to be desired.

Recommendations to others considering the product

It is a decent free option for project management or bug tracking.

What business problems are you solving with the product? What benefits have you realized?

It serves as a project management solution to document development efforts.

Bugzilla review by User
User
Validated Reviewer
Verified Current User
Review Source

"Awesome bug tracking tool used to communicate issues discovered during testing !!"

What do you like best?

I personally like the fact that it is web-based, free and has many options to help keep track of issues I find on my projects during testing. I used this tool in conjunction with another tool since we have customers that log issues as well.. Bugzilla provides me the ability to communicate with team-mates without setting up meetings and the ease of capturing, tracking and closing defects. Using this tool helps my customers enter their own issues and gives them peace of mind that they can directly communicate with us and not have to interrupt their day with unnecessary meetings or phone calls to inform us of issues. I also like that I can communicate back with our customers when the issues is resolved and closed to their satisfaction. The main reason our customers use the tool is it help reduce costs of buying other tools which can be expensive and not give the required features needed.

What do you dislike?

The only downside to using Bugzilla is when we have submitted a bug in the past in the tool, it can sometimes take week(s) to get it resolved but since it's free it's not a big concern. We have found a work-around even if it mean using our other tool.

Recommendations to others considering the product

This is a great free tool to use and help bridge the gap between your staff and end-users (customers). Bugzilla gives customers satisfaction in knowing they can contribute to the success of their product by being hands on during production/implementation. Communication also improves not only within the team but also everyone who contributes to the products implementation.

What business problems are you solving with the product? What benefits have you realized?

Low costs, better communication between the project team and customers, increased productivity due to the quick and easy use of tool, having our customers engaged from beginning to end helps us stay on top of things. Our customers are happier since they have direct contact and input with us on issues.

Bugzilla review by Administrator in Market Research
Administrator in Market Research
Validated Reviewer
Review Source

"Too basic, ugly interface, not the most intuitive."

What do you like best?

It was free! It was also easy for our developers to understand, easy to identify bugs/issues, with comments, notes, etc. We enjoyed that you could add screenshots and comments.

What do you dislike?

It was no frills, and hard to use. The interface was not pretty. I could not identify how to set up work streams or assign / add followers. It seemed too basic for us. Other PM tools in my past have been much easier / robust for my teams need.

Recommendations to others considering the product

Be sure to map out exactly what you want from a Bug tracking software - as in a checklist of sorts. Then, review 3-5 and pick the one that fits your needs most.

What business problems are you solving with the product? What benefits have you realized?

Tracking bugs and issues during the development process of an iOS & Android app.

Bugzilla review by Michael P.
Michael P.
Validated Reviewer
Review Source

"Easy-to-use issue tracking software."

What do you like best?

Simple to use interface, runs in any web browser. Details are granular enough to convey a basic idea or a complex analysis depending on the ability and willingness of the user.

What do you dislike?

It's only for bugs, really, and not good for much else. The same things can be accomplished by a more fully-featured project management tool.

Recommendations to others considering the product

It's great for simple issue tracking, but consider other project management software as well. A good suite of tools will include something to track bugs just as well as Bugzilla can.

What business problems are you solving with the product? What benefits have you realized?

Recording of issues with the products, tracking statuses of those issues, and assigning them to engineers to fix. The reporting tools are not bad and can give project managers and stakeholders a good idea of the state of their products.

Bugzilla review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Bugzilla is a good issue tracker and has many options for filing bugs"

What do you like best?

I like how bugzilla offers many options and fields to apply for a particular bug. I like how it provides advanced search for bugs to quickly navigate.

What do you dislike?

I dislike the security model. Just recently there was a big breach in bugzilla giving the attacker privileges to see secure bugs. Also, for a big project like Mozilla, it becomes difficult to navigate bugs easily. I also do not like the default review (Splinter) that is integrated with it. Also, it does not integrate nicely with Github.

Recommendations to others considering the product

Bugzilla has a good learning curve, and it can be a lot to consume for some. But once one gets acquainted with the features, it is a useful service and increases asynchronous communication.

What business problems are you solving with the product? What benefits have you realized?

Mozilla uses Bugzilla as a primary issue tracker. It is good enough for majority of projects. It improves communication, increases productivity and improves customer satisfaction once they are acquainted with it.

Bugzilla review by Marc J.
Marc J.
Validated Reviewer
Review Source

"Good software to keep track of bugs"

What do you like best?

Bugzilla is an efficient program to keep track of bugs in any software used within my company. The process is well-streamlined and allows for easy flagging and repairing of any detected issues. One can manage multiple projects at once. Customer service is well taken care.

What do you dislike?

Implementation especially on windows system can be a little painstaking and lengthy.

Recommendations to others considering the product

Overall good experience - would recommend f in the market for an issue-tracking software. Heard other more "IT knowledgeable" coworkers say it was better than Trac and Jira (though did not personally experience either of them).

What business problems are you solving with the product? What benefits have you realized?

Optimizes processes, improve IT efficiency, identify and repair any bugs and issues in operating softwares.

Bugzilla review by Sarah C.
Sarah C.
Validated Reviewer
Verified Current User
Review Source

"Clean and easy way to file bugs."

What do you like best?

I like that it is a simple interface with minimal distractions. It has clear entry fields and works well in Chrome.

What do you dislike?

I dislike that bugs sometimes get double filed or error out, causing me to have to double back.

Recommendations to others considering the product

It is a simple program, allowing me to get the job done quickly without hassle.

What business problems are you solving with the product? What benefits have you realized?

I have been using this to submit my bugs for contract work, allowing me to complete my projects.

Bugzilla review by Eric H.
Eric H.
Validated Reviewer
Review Source

"Great for small teams, doesn't scale"

What do you like best?

The simplicity of adding customizing the system to fit our organizations needs for more that one type of issue tracking.

What do you dislike?

Security model for multiple products is challenging to master and get correct for a large number of users.

Recommendations to others considering the product

Before rolling an implementation out to your users, consider how you'd like your permissions, groups and projects to grow over time. It will be much easier to scale with a well designed layout from the onset, than trying to graft one on after years of use.

What business problems are you solving with the product? What benefits have you realized?

We use BugZilla as both an issue tracker and a customer service escalation tracker. With the flexibility to add custom fields and add users to different products, we are able to address both business needs with the same software, which is helpful as escalations often result in new bugs. This simplifies bug management when transitioning from escalation to bug. This also helps our developer and support organizations collaborate more effectively. The challenge is that we've ended up using BugZilla as a management product globally with over 500 users with a myriad of different permissions. With that model, it becomes very difficult to manage effectively as the user base grows.

Bugzilla review by Robert T.
Robert T.
Validated Reviewer
Verified Current User
Review Source

"Classic bug tracking"

What do you like best?

It is free, open source, well supported by software community, and it has minimal hardware requirements.

What do you dislike?

Strictly limited to bug tracking. Based on CGI/Perl, so very old school.

Recommendations to others considering the product

It is free, relatively easy to set up, and very stable. It is simple, but it works well.

What business problems are you solving with the product? What benefits have you realized?

We use it strictly for tracking software defects. It does a fine job for what we use it for, handling all aspects of defect management.

Bugzilla review by Fred K.
Fred K.
Validated Reviewer
Review Source

"A decent open source solution which depends on internal developer resources"

What do you like best?

Bugzilla has a simple interface and the statuses were useful for various stages of testing and deployment of code. Open source software has a low initial cost. As a user, it did not take long to learn how to use Bugzilla.

What do you dislike?

As open source software, the version and features depend on internal developers and database administrators. Ideally, a development tool should support implementation and configuration by non-technical users. The version I used did not allow for sophisticated project management: either waterfall or Agile/Scrum.

Recommendations to others considering the product

As with any open source solution, consider developer resources required to deploy, maintain, and use additional features. Software development for business should be managed by business users and the version which I used did not have this capability.

What business problems are you solving with the product? What benefits have you realized?

We used Bugzilla for tracking software defects and enhancements. It was useful for managing the software backlog in a reactive way. Typically, we would review all open issues, sorted by priority in order to decide what tasks should be tacked next.

Bugzilla review by Mehdi S.
Mehdi S.
Validated Reviewer
Review Source

"Not your grandmother's Bug tracker"

What do you like best?

Bugzilla is full of features and highly configurable in how its used a well as regards to user access, etc.

It is fast and has a small server footprint.

Great search capabilities.

Excellent reporting capabilities.

Ease of followup on accountabilities.

Since its free its a much better choice for projects which have limited budget.

What do you dislike?

Its not simple and has a steeper learning curve than some other bug trackers.

Logging bugs is a little more time consuming because there are more fields.

Recommendations to others considering the product

Have a good Server admin set it up with the config you need. Get someone who has used it before to administer it. The GUI is quite sophisticated but its not that difficult to figure out.

What business problems are you solving with the product? What benefits have you realized?

We used bugzilla primarily to track bugs for a web app we were building and 2 mobile apps built on top of that. We found logging and follow ups to be quite easy.

Bugzilla review by Michael M.
Michael M.
Validated Reviewer
Review Source

"Its been 6 years since I used BZ regularly. My answers are based on that experience."

What do you like best?

Disclaimer: Its been 6 years since I used BZ regularly. My answers are based on that experience.

The basic interface appears relatively friendly.

What do you dislike?

I have never seen an up-to-date Bugzilla installation. They always seem years behind the latest release. It must be problematic to updated the software for some reason. Tactics should be employed to keep all installations up to date. Some examples include better backward compatibility, auto-updating, better migration scripts, better communication of new features, better remote hosting solutions, and better workflow integration.

Since no one ever seems to use the current version of the software, the user base is fractured and does not benefit from the true audience size.

Software bugs do not exist in a vacuum, yet BZ treats them as if they do. Integration between BZ and enterprise components is haphazard, often clunky, and often plagued by confusing redundancies.

BZ doesn't really get "bug lifecycle"; instead it allows anyone to submit a bug and assign to anyone, instead of going through a triage mechanism. It presumes the submitter already knows who should be assigned what bug (!) which results in a confusing mess if your trying to manage resources.

Recommendations to others considering the product

If it integrates with your other systems, it might be great. But I'd study carefully before adopting BZ again.

What business problems are you solving with the product? What benefits have you realized?

Integrated bug, requirements, and resource planning/tracking for software development. The BZ installation only provided pretty-poor bug tracking, and didn't provide or integrate well with requirements or resource planning/tracking solutions.

In my experience, Jira + Balsamiq has offered the best integrated bug, requirements, and resource planning/tracking.

Bugzilla review by Mike G.
Mike G.
Validated Reviewer
Review Source

"Bugzilla - simple but effective"

What do you like best?

I like that bugzilla is simple and intuitive. You don't need to be very experienced in software debugging to figure out what you need to do. As a project manager, I found this attribute to be the most helpful.

What do you dislike?

I don't like that it's not very customizable, Its alright since the interface is pretty clean, but I think most users like to customize their works space to get to the data that they are most interested in. JIRA does a much better job of this.

Recommendations to others considering the product

I would not recommend this product for those looking for in depth reporting and analysis on bugs. This product does a great job of tracking issues and getting teams up and running fast, but it's a basic program. Don't expect all of the bells and whistles of something like JIRA.

What business problems are you solving with the product? What benefits have you realized?

Getting back and forth between devs and test is the biggest problems that were solved. The benefit would be cutting down on meetings for code reviews and regression test results.

Bugzilla review by Internal Consultant in Computer Software
Internal Consultant in Computer Software
Validated Reviewer
Review Source

"Mighty tool for some not for everybody"

What do you like best?

Bugzilla is without question by far the mightiest FLOSS issue tracking tool. Also, whatever issue you may have there is always some plugin which extend Bugzilla functionality to new levels. Moreover, however mighty it is, just some 7MB of Perl including templates, documentation and such, so modifications and custom plugins are not out of reach. On the other hand, installing very small instance of Bugzilla is not that difficult (I did it myself from Fedora RPMs in half-an-hour without any prior knowledge about its administration). And from that lowly simple instance there is uninterrupted way all the way to the monsters of Red Hat Bugzilla or Mozilla Bugzilla with millions of highly complex bugs each, meaning that there is absolutely no problem with scaling. Yes, of course, these giants require professional DB administration and such, but it is possible and it has been done.

What do you dislike?

The complexity is not without its costs: user interface is perhaps too complex (although a lot can be modified with modification of rather plain HTML templates and unused fields can be just ignored, also there is a plethora of alternative front-ends to Bugzilla which can make its use easier for newbie user).

However, then the problem is usually not using Bugzilla or some other competing issue tracker, but whether to use standalone issue tracker at all ... for single product issue tracker, there are now so many options (mostly included in the code repository solution, like GitLab, GitHub or such) that running a standalone issue tracker for single product is not worthy at all.

Recommendations to others considering the product

If you need Bugzilla size issue tracker I don't think there is much competition (yes, there are proprietary ones, but aside from the paid support, which you can acquire for Bugzilla as well, I don't believe there is much to offer)

What business problems are you solving with the product? What benefits have you realized?

I was working for five years or more as a professional bugmaster on a large Bugzilla keeping watch over a group of products. For a professional there were certainly not issues with the user interface, and I have managed to create a Firefox plugin to make my work even more automatized. It worked very well for me.

Bugzilla review by Executive Sponsor in Internet
Executive Sponsor in Internet
Validated Reviewer
Review Source

"Keeping the Bugs under control"

What do you like best?

Bugzilla is a good tool that every software company should consider investing in implementing. It's easy for both technical and non-technical users to navigate and my favorite thing is linking incidents to a particular bug, so you can easily quantify the magnitude of an issue.

What do you dislike?

There isn't really anything in particular that I dislike. I haven't tried to use the mobile app.

What business problems are you solving with the product? What benefits have you realized?

The very crucial thing this helped us with is getting a scope of the quality of the product and then which items we should correct first.

Bugzilla review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Bugzilla- my first bug tracking tool."

What do you like best?

Simple basic bug tracking and management tool.

Its a open source tool.

Well organised and user friendly interface.

It can handle multi projects.

Good for reporting and maintaining the data. We also attached some screenshot or document for proof.

What do you dislike?

Some features missing in filtering option.

Big attachment likes test result documents, pdf etc can't be uploded sometime.

Little bit old fashioned now.

What business problems are you solving with the product? What benefits have you realized?

Really helpful in tracking manner like,

Bug tracking and reporting

Time tracking

Helpful for Project management group for decisions.

Bugzilla review by Tanvee A.
Tanvee A.
Validated Reviewer
Review Source

"Simplicity"

What do you like best?

Same as title. Ease of use, any novice can pick up easily.

What do you dislike?

Too many fields are required to be filled to report even small bugs/ fixes.

Recommendations to others considering the product

If you are totally a software dvelopment company, bugzilla is great. You can link the edits with repo and also look for past bugs conveniently.

What business problems are you solving with the product? What benefits have you realized?

Mobile app bug reporting

Bugzilla review by Luciane M.
Luciane M.
Validated Reviewer
Verified Current User
Review Source

"Bugzilla bug tracking"

What do you like best?

Easy to use and you can have a good control about bug lifecycle.

What do you dislike?

Bugzilla can improve more about describe requirements (business or functions) integrating with others tools like Selenion and others IT plataforms.

Recommendations to others considering the product

If you have a Web Project and has a small or medium schedule and requirements, I totally recommend Bugzilla as bug tracking for your project, because it is open source, fast and easy to use.

What business problems are you solving with the product? What benefits have you realized?

Bugzilla brought me the benefit of work together a different team in different places. You can have more control and a excellent communication during the project.

Bugzilla review by Divya J.
Divya J.
Validated Reviewer
Verified Current User
Review Source

"Good tool to manage bugs but not really scalable."

What do you like best?

Highly customizable and provides integration with large number of other applications used for Product development.

What do you dislike?

Not so good search. sometimes its hard with large number of bugs.

Recommendations to others considering the product

more scalability

What business problems are you solving with the product? What benefits have you realized?

Bug tracking, communication and progress of various defects. Tying them with various releases/branches and phases of project.

Bugzilla review by Ajay M.
Ajay M.
Validated Reviewer
Verified Current User
Review Source

"I'm using last 2 year "

What do you like best?

it is very easy to raise bug to the development team. UI is user friendly to understand each and every functionality.

What do you dislike?

Bug report excel sheet is not able to import. I have to write some script for this.

What business problems are you solving with the product? What benefits have you realized?

Raise defect to the development team.

Bugzilla review by James S.
James S.
Validated Reviewer
Verified Current User
Review Source

"Good Bug Management Tool"

What do you like best?

Ability to change multiple bugs at once.

Ability to save multiple searches.

What do you dislike?

Whining notifications

No markup

Difficult to configure fields for display.

What business problems are you solving with the product? What benefits have you realized?

Capture Product and Customer Issues.

Transparency of bug capture process

Bugzilla review by Sean B.
Sean B.
Validated Reviewer
Review Source

"Awesome for keeping track of those pesky bugs"

What do you like best?

What I like best is the organization. It is soo easy to assign bugs to be fixed by individual team members and check the status of each issue.

What do you dislike?

I find that the UI can be a bit hard to navigate and find what you're looking for. It also looks a bit too simple.

Recommendations to others considering the product

Make sure not to just use Bugzilla. I'd also recommend using Docker for your environment and git for version control.

What business problems are you solving with the product? What benefits have you realized?

I'm solving hundreds of bugs in my software each year. It's so great to keep it all organized and professional.

Bugzilla review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Bug tracking made easy"

What do you like best?

With Bugzilla I was able to get the best from my development and from my projects. With no particular effort I was able to give roles, setup email notifications and prepare the workflow for my projects bug reportings.

What do you dislike?

Maybe the UI doesn't look like innovative, and the themes available online aren't so nice. But the look is the last thing one should review in a such powerful software like this.

Recommendations to others considering the product

Try it, and see if it's a valid alternative to Redmine. If it does suits your need, then this is the software you need.

What business problems are you solving with the product? What benefits have you realized?

Bug tracking is no more a pain for us. We've switched from Redmine to Bugzilla because of its features more focused on the bug tracking part.

Bugzilla review by G2 Crowd User in Computer Software
G2 Crowd User in Computer Software
Validated Reviewer
Review Source

"Challenging to use"

What do you like best?

Bugzilla is not an ideal solution for our company it is hard to use for multiple group. The customization is not what we need for it to be. It works as a solution but could have many improvements to make it better. There should be better tracking and note availability. It is not easily searched as it is just by title.

What do you dislike?

Search ability is the biggest issue I have when using Bugzilla, it just searches the titles and that means that I need to know how someone else tables something.

What business problems are you solving with the product? What benefits have you realized?

We are solving bugs within our platform or multiple customers. It means everything is in one place but not easily used

Bugzilla review by Neha R.
Neha R.
Validated Reviewer
Review Source

" I have been using Bugzilla for bug tracking for past 8 years..."

What do you like best?

I have been using Bugzilla for bug tracking for past 8 years, I find it as self-explanatory and easy to use tool. I have used other bug tracking tools but by far Bugzilla turned out to be the best one. It allows to see the trend graphically so that one can find "Number of Open Escalations", "Average Age of Open Escalations", "Average time from assigned to fix the bug" etc. at a time. The trend allows us to monitor the over all health of the project.

What do you dislike?

If possible I would like to see the 'advanced search' option better and easier to use.

What business problems are you solving with the product? What benefits have you realized?

We use bugzilla for bug tracking.

Bugzilla review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Good tool to track and improve the product quality"

What do you like best?

Fantastic tool to file bugs and it allow to track the current status of the bug, so we can improve the quality of our product. There are so many detailed options are available for filing the bug, i.e. Product version in which bug was found and product version in which we are going to fix the bug. After fixing the bug it allow as to add all details like fixed version, affected area on which QA may concentrate more.

What do you dislike?

There is not anything that i don't like.

Recommendations to others considering the product

Its a very good product. It is a good tool to track your products quality and it can be very useful to track old bugs, fixed bugs, bugs which are as per design, bugs which are not going to fix, existing open bugs, Also its allow us to set different priority of bugs and different severity of bugs.

What business problems are you solving with the product? What benefits have you realized?

We are able to resolve the bugs of our product and so we are improving quality of our product, hence improving customer satisfaction.

Bugzilla review by John S.
John S.
Validated Reviewer
Review Source

"Great, lightweight issue tracking"

What do you like best?

Really quick setup, useful for tracking issues.

What do you dislike?

Nothing really - the system works and it works well. Other issue trackers have more/different features and it comes down to your team's workflow.

Recommendations to others considering the product

Do it, it's the quickest and easiest issue tracking you'll find.

What business problems are you solving with the product? What benefits have you realized?

Keeps everyone on the same page about the status of issues in a project. There's a hundred tools like Trello and GitHub issues and redmine, but Bugzilla is one of the fastest I've used.

Bugzilla review by Dinesh N.
Dinesh N.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Have used bugzilla for more than 2 years in my QA career of 3+ yrs. Its very helpful."

What do you like best?

I like advance search filters.

Also the customization option of change columns so that we can export the needed columns in csv file.

Also it allows to add aditional fields that can be added while filling bugs, it can be customized as per the requirement.

What do you dislike?

I would like to see bugzilla getting upgraded to complete project management tool like JIRA.

Also if we want to add a comment and also add an attachment simultaneaoulsy it is not possible. For me it is not at all user friendly.

Recommendations to others considering the product

I would definitely recommend the tool to my other friends.

What business problems are you solving with the product? What benefits have you realized?

Bug tracking becomes very easy which helps in building a good quality product.

Bugzilla review by Wayne A.
Wayne A.
Validated Reviewer
Verified Current User
Review Source

"The standard open source bug tracker"

What do you like best?

Everyone knows Bugzilla.

Has all needed functionality.

What do you dislike?

Security model is unusual and is difficult to set up for advanced situations..

What business problems are you solving with the product? What benefits have you realized?

Bug tracking.

Bugzilla review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Managing Software Bug and release"

What do you like best?

Very useful tool to manage and catalog bug and enanchment software devolop

What do you dislike?

Some difficult to serarche bug only by tiltle

What business problems are you solving with the product? What benefits have you realized?

We finnaly find a toll to insert all bug and a backlog to fix and enanchment

Bugzilla review by Chirag G.
Chirag G.
Validated Reviewer
Review Source

"Bugzilla for New Startup Companies"

What do you like best?

Bugzilla is very UI friendly and easy to use. Bugzilla is Open Source !!! . I personally recommended this for start up companies.Bugzilla. Bugzilla is server software designed to help you manage software development. Bugzilla is a web-based general-purpose bugtracker and testing tool originally developed and used by the Mozilla project,

What do you dislike?

There is nothing to dislike about bugzilla everything is good. The developer team is trying their best to give user easy, faster tools.

What business problems are you solving with the product? What benefits have you realized?

I used bugzilla in my application testing and Yes, it helped me a lot.

Bugzilla review by Rashmi Y.
Rashmi Y.
Validated Reviewer
Review Source

"Bugzilla"

What do you like best?

All the bug history on a common platform.

What do you dislike?

Everything is perfect I don't find anything wrong or negative.

What business problems are you solving with the product? What benefits have you realized?

We raise and report the bugs in Bugzilla.

Bugzilla review by PrIyAnKa G.
PrIyAnKa G.
Validated Reviewer
Review Source

"its simple free tool for trackig bugs and is very effective"

What do you like best?

Advabced search

Email.notification

Reporting and chartig

File bugs via mail

Secure system

Its simple interface

What do you dislike?

Its not very customizable as most users prefer customised work space for better usage and JIRA does that.

Recommendations to others considering the product

Ita good tool to track product quality.

Useful to track old bug and fixed bugs

It even allow to set priority of bugs and set severity.

What business problems are you solving with the product? What benefits have you realized?

We use it to track software deects and ehancement

It was useful for managing software backlog.

Hence we have improved quality of our product

Bugzilla review by Minerva L.
Minerva L.
Validated Reviewer
Review Source

"Bugzilla"

What do you like best?

There's a lot of fields to be descriptive about bugs.

What do you dislike?

No integration to other agile soft ware services i.e. JIRA.

What business problems are you solving with the product? What benefits have you realized?

It needs more integration to other services.

Bugzilla review by Hiren R.
Hiren R.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Incredible tool!"

What do you like best?

It is very useful tool for tracking bugs.

I have using Bugzilla in my most of projects and it's really helped me to get work done fast so far. .

What do you dislike?

I think it is bit slow when we track bugs and some time get hanged .

Recommendations to others considering the product

It's incredible tool for bug tracking so i definitely recommend to others.

What business problems are you solving with the product? What benefits have you realized?

We are using in our organization for our web applications and websites to track bugs.

We can work faster to get work done fast.

Bugzilla review by G2 Crowd User in Semiconductors
G2 Crowd User in Semiconductors
Validated Reviewer
Verified Current User
Review Source

"Classic Bug Tracking System"

What do you like best?

Easy to use, customizable, free, easily integrated to CVS system

What do you dislike?

The interface is kind of old-fashioned; however, not very big deal

What business problems are you solving with the product? What benefits have you realized?

Bug tracking with our version control system. With the bugzilla we can easily discuss and solve a software issue in a short time.

Bugzilla review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source

"A superb free tool , bug tracking system"

What do you like best?

fast to learn, may videos, team working capable, patch viewer.

What do you dislike?

Not found features I dislike, I use it with my teammates It helped me to track bugs and solve them.

Recommendations to others considering the product

Make it easy to track bug, with teammates.

What business problems are you solving with the product? What benefits have you realized?

Very usefull to query bug, helps so much with my web portals, great report useful in meeteng-

Bugzilla review by Kirti N.
Kirti N.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"It's awesome tool for maintaining bug life cycle "

What do you like best?

It's awesome tool for maintaining bug life cycle. Best thing about BugZilla is its bug tracking system and bug life cycle management.

What do you dislike?

Worst thing about bugzilla is we can not edit comment once we add it. Some times it make nonsense confusion.

Recommendations to others considering the product

We are using bugzilla as our bug tracking system . its awesome bug tool. Every one should have to use it.

What business problems are you solving with the product? What benefits have you realized?

We are using bugzilla as our bug tracking system .

Bugzilla review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Great tool for QA & Developer!!"

What do you like best?

I have been using this tool scince one year...It's UI is user friendly. You can see all of the outstanding tickets. Over all great tool.

What do you dislike?

the only thing i don't like about bugzilla is when we submit any comments/bugs it's redirect the page to another bug.

Once i have clicked on the another bug and commented on that by thinking it was the same one which i have commented earlier.

we are not able to delete our comments once done.

What business problems are you solving with the product? What benefits have you realized?

Currently i am working with McAfee and we are using this tool to file bugs. it a great tool to keep a track of your all bugs.

Bugzilla review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"This is one of the best tool I have ever used"

What do you like best?

Its functionality & use is awesome

It is one of the best tool to manage whole bug life cycle

What do you dislike?

I look forward to nee improvement in mobile apps detection & time tracking module.but that are minor otherwise this is one of the best tool

Recommendations to others considering the product

Its an awesome tool with good set of features

What business problems are you solving with the product? What benefits have you realized?

This is one of the bug tracking tool we are using constantly in our each projects

Bugzilla review by Elena A.
Elena A.
Validated Reviewer
Review Source

"Easy to use"

What do you like best?

Increasing of product quality. It's so useful that I can work in Bugzilla wherever I go. Even if I work from home. It's easy for a user of this program to work with it because it keeps track of all bugs which were logged and automated.

What do you dislike?

Logging issues is take time. Too many steps needs to be passed.

What business problems are you solving with the product? What benefits have you realized?

None .All tools under one program

Bugzilla review by ronghua y.
ronghua y.
Validated Reviewer
Review Source

"experiencing with bugzilla"

What do you like best?

the branch feature. I can use the branch to create a variant of my current project.

What do you dislike?

still havent found anything that I really dont like. Maybe in the future.

Recommendations to others considering the product

it is a good tool to track your bugs, and even managing your project.

What business problems are you solving with the product? What benefits have you realized?

we use the bugzilla to track our bugs, spec changes, version changes, etc. And it helps us manage our project easily.

Bugzilla review by User in Airlines/Aviation
User in Airlines/Aviation
Validated Reviewer
Review Source

"User Friendly"

What do you like best?

Bugzilla is a very easy to use bug tracking tool. I have been using this tool for a few months and its so easy to navigate through. the and best thing is , its free and user friendly. Love it

What do you dislike?

I wish there was a way to get easy bug reports and exporting to excel. Otherwise it's very self easy interface to work with.

Recommendations to others considering the product

Its Easy and very user friendly. I love it. My first tool and its great

What business problems are you solving with the product? What benefits have you realized?

I work in QA and we use this tool to track bugs and follow those in our testing cycle.

Bugzilla review by G2 Crowd User in Computer Software
G2 Crowd User in Computer Software
Validated Reviewer
Review Source

"Open Source Bug Tracking"

What do you like best?

It is Open Source and impossibly-easy to setup and scale- making BugZilla a good choice for projects of any size.

What do you dislike?

By virtue of being Open Source, it is not as polished as other commerical offerings.

Recommendations to others considering the product

I would consider BugZilla for externally-facing applications (Open Source, etc) because there is not a per-user cost. However, if I only needed bug tracking for an internal team, I would first consider a commercial offering.

Bugzilla review by User in Computer Networking
User in Computer Networking
Validated Reviewer
Verified Current User
Review Source

"Amazing Bug tracking tool"

What do you like best?

This is one of the best bug tracking tool I am currently using. It really helps me ease my resolution in solving bugs. Easy to use and keep a track of all the information related to a specific BZ.

What do you dislike?

I did not find anything that I could dislike as of now.

What business problems are you solving with the product? What benefits have you realized?

Solving Test Automation Bugs.

Bugzilla review by Cheryl C.
Cheryl C.
Validated Reviewer
Review Source

"Easy to use for tracking bug fixes"

What do you like best?

It was easy to log tickets and track progress.

What do you dislike?

Doesn't allow multiple workflows. The lack of search and filtering capabilities and customization options.

Recommendations to others considering the product

It is easy to use for tracking the progress of bug fixes, but it lacks customization as well as search capabilities.

What business problems are you solving with the product? What benefits have you realized?

Tracking progress of bug fixes for our website. Able limit duplicate bug logs as well as better ability to prioritize bug fixes.

Bugzilla review by Jayesh V.
Jayesh V.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"it's awosome bug tracking tool i ever seen."

What do you like best?

All the features of product are very good.

What do you dislike?

We can not change comment. After adding comment about bug we can not modify it. Some times this make trouble.

Recommendations to others considering the product

it's awesome bug tracking tool. Every one should have to used it..

What business problems are you solving with the product? What benefits have you realized?

We are managing our whole product life cycle.

Bugzilla review by Vrushali K.
Vrushali K.
Validated Reviewer
Review Source

"Most used tool"

What do you like best?

Easy search and updating. Emails from bug updates help.

What do you dislike?

Cannot delete/edit a comment. Most annoying feature

Recommendations to others considering the product

None

What business problems are you solving with the product? What benefits have you realized?

bug fixing and quality control

Bugzilla review by User in Medical Devices
User in Medical Devices
Validated Reviewer
Review Source

"I use it everyday."

What do you like best?

It saves company spending. At least 50% of my time work is driven by Bugzilla. So, I am Bugzilla Driven Engineer (BDE). :-)

What do you dislike?

There are more new tools available now, with more new features. These new tools also bring much more Collaboration.

Recommendations to others considering the product

Many companies are still using Bugzilla. It's better to know it.

What business problems are you solving with the product? What benefits have you realized?

debug.

Bugzilla review by Ankita K.
Ankita K.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Perfect Tool to track bugs "

What do you like best?

Its easy compare to other bug tracking tools, Feels more comfortable as its not complicated.

What do you dislike?

There is nothing to dislike, But some times its slow while searching bugs.

Recommendations to others considering the product

Definitely

What business problems are you solving with the product? What benefits have you realized?

We are using Bugzilla as a Bug tracker We are happy with that.

Bugzilla review by Divya P.
Divya P.
Validated Reviewer
Review Source

"Good"

What do you like best?

User friendly tool ,anybody can start with without any training.

What do you dislike?

At a time we are not able to add multiple comments / attachments.

Recommendations to others considering the product

This a good tool for bug tracking.

What business problems are you solving with the product? What benefits have you realized?

We use bugzilla as bug tracking tool for our product.

Bugzilla review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Good"

What do you like best?

It's a good tool.

Like to work with and can refer to others.

What do you dislike?

One can't edit/delete comment once posted.

What business problems are you solving with the product? What benefits have you realized?

I have used tool as bug tracking tool @ office.

It provides good platform to report bugs.

And to track them.

Bugzilla review by User
User
Validated Reviewer
Verified Current User
Review Source

"Bugzilla is good"

What do you like best?

ability to add attachments and view history.

What do you dislike?

Cannot edit or delete previous comments.

What business problems are you solving with the product? What benefits have you realized?

software

Bugzilla review by Consultant in Medical Devices
Consultant in Medical Devices
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Bugzilla is a good defect tracking system"

What do you like best?

The different bug status makes the life easy to track the defects.

What do you dislike?

Tool is not integrated with any of the Configuration Management Tool.

Recommendations to others considering the product

Make use of Bugzilla when you just need a defect tracking tool.

What business problems are you solving with the product? What benefits have you realized?

We were working on 510k Submission for a Class III Medical device. This tool helped us to document all the defects and also to track all the defect on a timely manner with email notifications / reminders.

Bugzilla review by Sammy G.
Sammy G.
Validated Reviewer
Review Source

"Forks everytime"

What do you like best?

easy to enter easy to track. QA and Dev works together very good

What do you dislike?

I like it alot. There is not negative point

What business problems are you solving with the product? What benefits have you realized?

Software development

Bugzilla review by Parth J.
Parth J.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Prefect and awesome tool for bug tracking."

What do you like best?

Easy to use ,compatible and user friendly..

What do you dislike?

we are not able to edit\delete comment once added to any bug.

What business problems are you solving with the product? What benefits have you realized?

We are using it as a bug tracking tool in our Firm.

Bugzilla review by Brian M.
Brian M.
Validated Reviewer
Review Source

"Bugzilla used a long time ago..."

What do you like best?

Great for tracking bugs, requesting new features, and assigning responsibility,

What do you dislike?

Needs some configuration to get the right ammount of notification and email.

What business problems are you solving with the product? What benefits have you realized?

Bugs within software teams.

Bugzilla review by Consultant in Computer Software
Consultant in Computer Software
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Detailing, ease of use, customized"

What do you like best?

Customized as per our requirement

Advance search option to search bugs from thousands of bugs

Detail bug description which allows us to identify it easily.

What do you dislike?

GUI can be more interactive and cool looking

What business problems are you solving with the product? What benefits have you realized?

Defect maintenance becomes easy and it has helped us to align our defects.

Keeping the track of the defects at each stage of defect life cycle becomes easy.

Bugzilla review by User in Semiconductors
User in Semiconductors
Validated Reviewer
Review Source

"We use Bugzilla for bug reporting and tracking problem cases. It's free to use."

What do you like best?

it's free to use. bug reporting and tracking problem cases

What do you dislike?

installation is not easy. need more support on web apps

What business problems are you solving with the product? What benefits have you realized?

we use it for bug reporting and tracking problem cases.

Bugzilla review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Good tool for defect logging"

What do you like best?

Simplicity of the tool for defect logging.

What do you dislike?

there are no options to connect to requirements. Sometimes the tool seems too simple and missing some essential fields.

What business problems are you solving with the product? What benefits have you realized?

As a user i am trying to log defects. it would be really great if there is a way we can upload the requirements and be able to connect the requirements to defects.

Bugzilla review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Qa"

What do you like best?

It worked well with web debugging. It's also worked well with SQL which was being used for different worries and stored procedures

What do you dislike?

Sometimes it was hard to read as well as it sometimes ran slow but it did give effective information

What business problems are you solving with the product? What benefits have you realized?

Do you begging oh newly webpages as well as debugging webpages on different types of platforms

Bugzilla review by User
User
Validated Reviewer
Review Source

"Review for Bugzilla"

What do you like best?

Easy to use for development bug tracking.

What do you dislike?

Customization of dashboard and interacting with bugs is little difficult.

What business problems are you solving with the product? What benefits have you realized?

Have used mainly for internal bug testing. Bug tracking is easier.

Bugzilla review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Project managee"

What do you like best?

Notification functionality works well enough

What do you dislike?

Doesn't store log files in an easy searchable way

What business problems are you solving with the product? What benefits have you realized?

Tracking defects

Bugzilla review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Bugzilla rocks!"

What do you like best?

Ease of search including Advanced Search and custom reports.

What do you dislike?

The Graphical User Interface (GUI) can use some face lift.

What business problems are you solving with the product? What benefits have you realized?

Web application and database development.

Bugzilla review by Jared T.
Jared T.
Validated Reviewer
Review Source

"Effective bug tracker with out dated user interface"

What do you like best?

Free, open source proven bug tracking software that gets the job done.

What do you dislike?

The UI is behind the times, not very slick and rather outdated. It runs on Perl wich itself is not an issue but it does seem like Perl is a language in decline.

Recommendations to others considering the product

If you want a free bugtracking tool and know Perl this is a good choice.

Bugzilla review by Kryz O.
Kryz O.
Validated Reviewer
Review Source

"One of the standards for Bug Tracking"

What do you like best?

A great tool for tracking Bugs in your software/firmware

Many large companies use this as there standard tool. Great for logging, escilation and tracking

What do you dislike?

Nothing much. Then name is a bit poor and doesn't sound too corporate, however it is works who cares.

Recommendations to others considering the product

Jiri is another one to look at

Kate from G2 Crowd

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* We monitor all Bugzilla reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.