Bullhorn ATS

4.0
(197)
Optimized for quick response

Bullhorn’s full-featured, Web-based applicant tracking system and recruitment CRM solution are designed to meet the needs of staffing and recruiting agencies of all sizes.

Work for Bullhorn ATS?

Learning about Bullhorn ATS?

We can help you find the solution that fits you best.

Bullhorn ATS Reviews

Ask Bullhorn ATS a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • For Category
  • Industry
Ratings
Company Size
User Role
For Category
Industry
Showing 197 Bullhorn ATS reviews
LinkedIn Connections
Bullhorn ATS review by Lacy P.
Lacy P.
Validated Reviewer
Verified Current User
Review Source
content

"Easy to Navigate"

What do you like best?

- Easy to navigate

- Bullhorn Accelerator Add On

- Tearsheets

- Ability to send mass mail and add notes from tearsheets

- Ability to search and load from other sites to bullhorn

- Date of last contact column sorting

What do you dislike?

- When adding a candidate with a name similar to others it will bring up all similar candidates rather than only candidates with exact matching fields.

- Wish DocuSign could be connected to BullHorn with a Right to Represent feature

Recommendations to others considering the product

When you understand all of the features and know how to use them, you will realize all of the benefits that Bullhorn has and the benefits it will bring to your ability to track candidates, schedule interviews and pipeline candidates.

What business problems are you solving with the product? What benefits have you realized?

- When used daily it really tracks progress and you easily see the benefits.

- Sorting by date of last contact for candidates so that recruiters are not doubling up on contacting

Sign in to G2 Crowd to see what your connections have to say about Bullhorn ATS
Bullhorn ATS review by Ingrid R.
Ingrid R.
Validated Reviewer
Verified Current User
Review Source
content

"Great for agencies big or small"

What do you like best?

All the 3rd party integration, as well as the UI. I have used other ATS in the past, and Bullhorn does look the best, and things are (for the most part) laid out where you expect them to be.

What do you dislike?

I don't like how easier it is for a user to mess things up at the code level, given how un-user friendly changing some of custom fields can be. For example, yes you can go into the code and change some of your workflow (IF you can find it), but it can seriously mess things up for sure.

What business problems are you solving with the product? What benefits have you realized?

Workflow for sure. We can keep track of where we are in the process with a candidate with the pipeline and see where we left off or who we have to followup with.

What Staffing solution do you use?

Thanks for letting us know!
Bullhorn ATS review by Dejan P.
Dejan P.
Validated Reviewer
Verified Current User
Review Source
content

"My Second Half"

What do you like best?

- it streamlines everything creating efficiency

- reports feature allows you to compare your performance to others

- mass emailing

- tearsheets

What do you dislike?

I feel that the candidate search feature sometimes misses keywords in my boolean or does not spit out the best results

What business problems are you solving with the product? What benefits have you realized?

Personally it has improved my workflow substantially especially since i came from a shop that had no tracking system and relied solely on emailing the submissions to account managers which obviously created a logistical nightmare resulting in employee disengagement, lower moral and infighting.

Bullhorn took care of this because it has everything a shop needs to keep track of who is submitting to whom, which candidates are owned, who reached out first, who submitted when, what rate, etc... it really encapsulates all the features a recruiter needs to succeed versus internal and external competition.

Bullhorn ATS review by Wendy K.
Wendy K.
Validated Reviewer
Verified Current User
Review Source
content

"Bullhorn- Staffing and Bullhorn go hand in hand"

What do you like best?

We have been a Bullhorn Customer for over 7.5 years. Our business has grown over that time as has Bullhorn as a company. They took the feedback from their customers to make a better product and they have continued to build upon this every month with new features and functions. Not every new feature will change your business but there is usually 1 or more every month that you will use. Some are ground breaking and others just enhance the existing offering.

What do you dislike?

The product is great and I would encourage trying to use as much of the technology through configuration versus customized automations. The more customization- the more opportunities for failure in the system. We have some great automations built in but we could probably live without some of them and remove some issues.

Recommendations to others considering the product

Understand your own process and try to utilize as much of the configuration without customizing. Your project manager for your team should be in house as there are countless free hours of training you learn through implementation that help you administer the tool down the road.

What business problems are you solving with the product? What benefits have you realized?

We are trying to reach our candidates as quickly as possible to meet the needs of our clients in the most efficient way. Our team is North American with many national clients. We need to keep the teams up to date on what is going on with roles, clients and candidates. Bullhorn has helped is solidify a process to manage this process.

Bullhorn ATS review by Gary F.
Gary F.
Validated Reviewer
Verified Current User
Review Source
content

"Bullhorn ATS Review- GF"

What do you like best?

Bullhorn makes it really easy to parse in new candidates and client information, all without tedious external options. With the new features like planner and tasks, it's easy to stay-up-to-date with communication efforts and events.

What do you dislike?

The software is a little clunkly, and although it's a newer version, it seems a bit outdated. While the platform is web-based, it fails to run smoothly through a mobile platform, and often times, the loading times are a little sluggish.

Recommendations to others considering the product

I would test out multiple ATS and see which work best for you. If you are comfortable using GMAIL as your email platform, than Bullhorn is most likely your best option. Bullhorn makes it really easy to parse in new candidates and client information, all without tedious external options.

What business problems are you solving with the product? What benefits have you realized?

Recording necessary information to ensure that all previous phone calls, notes, emails, are safely and accurately reported for future reference. It makes all future candidates much easier to screen. With the new laws set to take place, regarding salary history, Bullhorn makes it easier to negotiate for proper salary offers.

Bullhorn ATS review by Conor O.
Conor O.
Validated Reviewer
Verified Current User
Review Source
content

"Best Staffing and recruiting software I've seen "

What do you like best?

Organization is key. All of your contacts and companies are saved in customizable "favorites." Call lists can be easily created using the handy "tearsheet" feature too.

What do you dislike?

We use it in a sales capacity along with our recruiters. It is limited for sales professionals because Bullhorn CRM is the sales counterpart, so having to use staffing and recruiting software does compare to jamming a square peg on a round hole at times.

Recommendations to others considering the product

If you're company focuses on staffing and building relationships with other organizations to help them meet their recruiting needs, Bullhorn Staffing Recruiting and Bullhorn CRM go hand in hand to provide a cohesive, full service tool for all of your teams staffing needs.

What business problems are you solving with the product? What benefits have you realized?

Bullhorn solves the problem of forgetting past candidates that may fit a future job. Storing candidates files allows you to search key words when a new job needs to be filled, and a previous candidate that didn't get hired for a previous job might fit the bill, and bullhorn makes them readily accessible using a quick keyword search

Bullhorn ATS review by Rachel C.
Rachel C.
Validated Reviewer
Review Source
content

"Bullhorn review"

What do you like best?

Bullhorn was a good product for the staffing agency world because it made it very easy to track calls and contacts for any given candidate. It also allowed managers to view reports and statistics which was necessary to gauge the success of a recruiter or account manager. The search function was also very helpful so that recruiters could easily search for candidates by name or skill set. The approval process flow was also very clear and helpful.

What do you dislike?

At the time of use, it did not link to posting externally because it did not automatically post to sites for you (i.e. careerbuilder, indeed, monster, zip recruiter, etc.). That process can be very time consuming and expensive. It cam take a lot of time out of a recruiter's day and so this feature would be very important. I think that the training resources could be better as well.

What business problems are you solving with the product? What benefits have you realized?

Bullhorn is an applicant tracking system and this is what we used it for and it fulfilled that need within the organization. It allowed us to move away from email recruitment. This also allowed for client management within the same system. In the staffing agency world, you need to be able to track candidates and clients and hiring managers. Overall it is a good system but there are some features that are missing or need to be updated. Regardless, it was very beneficial to have a system to keep track of each process.

Bullhorn ATS review by Lauren S.
Lauren S.
Validated Reviewer
Verified Current User
Review Source
content

"Bullhorn has great partnerships!"

What do you like best?

What I love most about Bullhorn is not only the easy interface but also their partnership with vendors. They have a marketplace that allows you find so many great tools to help your business and they all integrate with Bullhorn!

What do you dislike?

They have some things that are hard coded that I wish we could change. Also, they tend to tell customers about new features and give a date that it will be live but it usually takes longer than expected. For example, they said the new version would be rolled out in July and when I spoke to them about when we would be getting it they said it would be closer to December.

What business problems are you solving with the product? What benefits have you realized?

Our company lives in Bullhorn. It is where we can see all our employee activity and keep track of our candidates and clients.

Bullhorn ATS review by Agency
Agency
Validated Reviewer
Verified Current User
Review Source
content

"Feature-Rich CRM"

What do you like best?

Bullhorn is pretty much the industry standard for CRM's. It has many, many features, a powerful ability to search the database, and a robust ability to accept add-on products like Ebsta. Email integration, candidate sharing, and most other functions are easy to find and implement, and customization options within fields are plentiful.

What do you dislike?

Customer Service is hard to reach and slow to respond, the size of the company and the extent of the software makes bugs fairly frequent, and relatively slow to fix. Some fields are hard to alter. Data migration from a previous database can be a dicey affair.

What business problems are you solving with the product? What benefits have you realized?

CRM's are the core of any recruitment firm, thus, they're essential to the smooth functioning the business. Bullhorn was much faster to pick up and understand for new hires, allowing time to train to be quicker and more efficient. Documents are searchable, allowing for more targeted searching. Bullhorn CRM"s enormous variety of customization options available to the end-user allows us to tailor the experience to each user's needs, whether they be Talent Sourcing, Recruiting, Or Business Development

Bullhorn ATS review by Ryan S.
Ryan S.
Validated Reviewer
Verified Current User
Review Source
content

"Bullhorn User Review"

What do you like best?

I like the ability to build and share tearsheets, as well as the ease to sift through old jobs. Their candidate search is also quite easy to specify. You can really narrow down searches quite easily based on previous submissions, previous jobs, titles, etc.

What do you dislike?

It could have a sleeker look to it, seems a bit old/outdated. I would also like it to have a bit of an easier function to keep track of candidates that I have worked with or want to continue to work with. I use tearsheets so often that it does not seem like the right way to go about it.

Recommendations to others considering the product

I have never used another ATS, but from what I have been told this is the easiest and most effective out there.

What business problems are you solving with the product? What benefits have you realized?

It is our go to tool for full candidate and job ownership life-cycle. We are using it as an ATS, a collaboration tool, and process management.

Bullhorn ATS review by Jocelyn M.
Jocelyn M.
Validated Reviewer
Review Source
content

"One of the Best ATS I've Used"

What do you like best?

Very easy to use, easy to customize as well based on needs.

What do you dislike?

Sometimes it feels like there are too many ways to do the same thing.

Recommendations to others considering the product

If you don't ever want to worry about the quality or support available, it's worth the price tag. When there's issues or bugs, the team is good about the speed of getting it resolved and getting back to you with either a timeline of when it's going to be fixed or letting you know that it's been resolved. I've used various ATS before and this is hands down the best, especially for any large organization. It is so difficult to get a large organization with a quality ATS that won't feel clunky. For an company that is smaller or mid size but projects growing, having this will save you the pain of having to get all your data transferred as your company grow.

If you're thinking of transferring also, they make it very easy, again because they have an excellent back end team to help with migrating systems.

Bullhorn is the standard that a lot of companies go by, you know a company cares about a very important tool if they have it and not something with cheap functionality like Taleo.

It's very easy to upload, search and categorize candidates. So, speed is definitely on your side when using Bullhorn versus other ATS that don't have as many search functions or fields as BH.

What business problems are you solving with the product? What benefits have you realized?

Collect profiles of candidates in a go to database.

Bullhorn ATS review by Nina L.
Nina L.
Validated Reviewer
Verified Current User
Review Source
content

"Organized, efficient and easy to use! "

What do you like best?

You can easily incorporate Bullhorn into your every day work life for organization- whether it be to personally collect and sort candidates, or have a platform to track a job. You don't have to be very technical either, since it is easy to use. I personally like the tearsheet function for collecting candidates in one spot!

What do you dislike?

I disklike that the tabs can't be opened in individual windows. Even though you can have multiple tabs open in the single Bullhorn tab, I think visually I like it better when there can be multiple windows tabs. There was an error with parsing resumes directly from an email, but find that whenever there is an error they seems to fix it quickly and efficiently.

What business problems are you solving with the product? What benefits have you realized?

I think it keeps everyone organized and on-track to placing candidates when used daily.

Bullhorn ATS review by Lindy S.
Lindy S.
Validated Reviewer
Verified Current User
Review Source
content

"The best ATS I've used"

What do you like best?

It's fairly easy to navigate, the tearsheet function makes it really easy to keep track of candidates with certain skillsets in certain areas, and the mass mail function makes sending out emails extremely fast and easy.

What do you dislike?

Candidate search function could be better - you don't always find people who match your search string.

What business problems are you solving with the product? What benefits have you realized?

We use it as a way to keep all of the recruiters on our team informed of what each other has been focusing on that day, what candidates they've contacted, and progress they're making on open reqs.

Bullhorn ATS review by Neisha H.
Neisha H.
Validated Reviewer
Verified Current User
Review Source
content

"User Friendly"

What do you like best?

I like the user interface. For the most part, you can use the search engine easily (despite the fact that you have to spell an applicant's name EXACTLY right) and the it is user friendly. The color scheme is definitely a plus as well because it is easier to read text as opposed to other sites.

What do you dislike?

I really dislike the fact that you need to be very precise with your wording when searching for applicants. Mistakes happen, and it should be able to pull up applicants who have similar spellings. I do understand the reasoning why but it would be nice to search and get results that are close to what you need.

Also, there needs to be an easier way to edit interviews. I had to call customer service to figure out how to do it. There are too many steps that you would not intuitively know to find the edit button!

What business problems are you solving with the product? What benefits have you realized?

The primary problem I'm solving using Bullhorn is making sure that notes are always being filled out. For applicants with extensive or multiple notes, it would be nice to be able to sort through them better

Bullhorn ATS review by User in Staffing and Recruiting
User in Staffing and Recruiting
Validated Reviewer
Verified Current User
Review Source
content

"Works for us"

What do you like best?

It's great, keeps us organized.

I like the way you can search people's names with only three letters.

EX: Sarah Thomas

You can search Sar Tho

I know its simple.... But saves a lot of time!

I also like that you can click on someone's email and it pulls it up in Outlook.

What do you dislike?

Wish it was synced a little better to Microsoft Office.

When you schedule cal events, comes out pretty messy.

I also don't love all the glitches. I would say that it does glitch quite a bit.

Recommendations to others considering the product

Make sure you train with someone who has done it in the past. SUPER easy to use, but lessons can't teach you, more like follow someone through their daily use of it.

What business problems are you solving with the product? What benefits have you realized?

Sales - connections - keeps organized. Allowed to put in personal info like "Ralph just got married to Liz from X company" - Helps later and shows you remember the client.

I also like the function of tear sheets and distribution lists.

Bullhorn ATS review by Jennifer Y.
Jennifer Y.
Validated Reviewer
Verified Current User
Review Source
content

"Bullhorn Review "

What do you like best?

What I like best about Bullhorn is you are able to search for past candidates you have worked with. The program stores their contact info for easy access in the future. I also like you can also search for candidates using Boolean searches, their phone numbers and/or emails.

What do you dislike?

The only issues I have had with Bullhorn are more user error. You can search for candidates via email and if you have a space in the front of their email address it sometimes will not be able to locate the candidate.

What business problems are you solving with the product? What benefits have you realized?

We are able to located strong tech talent for our clients within the database. We work with many candidates on a daily basis and some can get lost. Bullhorn makes it easy to track past candidates you have worked with.

Bullhorn ATS review by Matt B.
Matt B.
Validated Reviewer
Verified Current User
Review Source
content

"The Best ATS on the Market!"

What do you like best?

Bullhorn allows for the automation of several key recruiting processes. The tools within the ATS allow recruiters to maintain great relationships with their candidates easily and effectively.

What do you dislike?

The reporting tools are rigid. If you want any customization for your reporting it's going to cost you design and hosting fees on top of your Bullhorn licenses.

Recommendations to others considering the product

Get references from other users. They'll be able to tell you the value of the system, the tools they're using, and then you can make an assessment as to whether or not Bullhorn makes sense for you.

What business problems are you solving with the product? What benefits have you realized?

Candidate relationship management, sourcing, back-office support, timesheets are all managed through Bullhorn for our firm. The automation has allowed us to minimize the time.

Bullhorn ATS review by Richard K.
Richard K.
Validated Reviewer
Verified Current User
Review Source
content

"Comprehensive Recruiting Platform"

What do you like best?

Integration! We have realized a clear, positive benefit from Bullhorn's ability to integrate with other software. We have our background check vendor integrated within our CRM platform and by doing so have saved a great deal of time and money as a result.

What do you dislike?

User interface could use some attention to detail in certain areas to make navigating through multiple windows more seamless.

Data speed - We all want to work faster. Bullhorn can sometimes be a bit sluggish with the transmission of data.

Recommendations to others considering the product

Consider your most important and time-consuming tasks related to staffing. Does the software you're considering make these tasks quicker and easier?

What business problems are you solving with the product? What benefits have you realized?

We recently merged with another agency. The fact that both agencies used Bullhorn allowed for a much smoother transition during the merger process.

Bullhorn is also well-suited for specific data retrieval. I run monthly reports to extract current employee detail in order to determine eligibility for employee benefits. By keying in a few date parameters, I'm able to see an accurate list of eligible employees.

Bullhorn ATS review by Paul S.
Paul S.
Validated Reviewer
Verified Current User
Review Source
content

"Grab the Bull-by the-Horn with Bullhorn ATS"

What do you like best?

Bullhorn integrates seamlessly with MS Exchange. This Applicant Tracking System (ATS) is thoroughly customizable and makes it easy to add new candidate records with its drag and drop tools. However, integration with the Bullhorn Marketplace has much room for improvement. While the new API offered cross-browser accessibility, some solid features were left behind and modular layout took a step back which added a few more clicks per page.

Bullhorn provides seamless integration with MS Exchange that allows for tracking of in/outbound communication with clients and candidates. Emails are clearly tracked replacing the need to document activity or cross-reference multiple systems in preparation for your next call.

Through customization; You can configure Bullhorn to fit your organizations workflow, naming conventions or custom fields et al. As an Administrator for our organization; I've found that most functionality can be achieved with no additional cost or custom development.

Resume Parsing and Document Management; Adding new Candidate records is as simple as drag and drop, the parsing engine updates standard fields and documents (references, work samples, background checks, offer letters, etc.) can be managed and saved within a contact's record.

What do you dislike?

Integration with Bullhorn Marketplace: the solutions offered in Bullhorn's Marketplace are extremely relevant; however the integration and go-live process lacks the support and guidance that we've come to expect through our experience with the core ATS product.

New API unveiled with Bullhorn S release offered cross-browser accessibility; however some solid features were left behind and modular layout took a step back which added a few more clicks per page.

System up-time: Extremely reliable, but back-end performance and data indexing has, and continues, to be an issue from time to time.

Recommendations to others considering the product

Depending on the current state of your organization, user adoption will more than likely be your biggest hurdle along the way. Take the time to map your company's workflow prior to scheduling product demos with your vendor list. It's best to view Bullhorn as an Applicant Tracking System, it remains their core offering and what they do best. Reporting, time & expense, background checks can be tied into the product, but they leave the heavy lifting to 3rd party vendors which means additional contracts and monthly spend. Also, if your organization has a high turnover rate on the sales and recruiting side, you have to get creative as far as ways to query your database based on past record owner.

What business problems are you solving with the product? What benefits have you realized?

After the initial learning curve that your employees can expect, we've definitely seen an increase in efficiency.

Our touch-points and Constant Contact with our network has increased; the system provides task and followup reminders and the ability to send mass mailings catered to a target audience.

Our back-office has experienced quite a bit of downtime and frustration when on-boarding or integrating products from the Bullhorn Marketplace.

Bullhorn ATS review by Abbie D.
Abbie D.
Validated Reviewer
Verified Current User
Review Source
content

"Practical "

What do you like best?

I like that you can search bullhorn for all previous notes on candidates. You can also internally share tearsheets. I like that you are able to integrate bullhorn with a few other tools for to make it easier to keep track of each of your candidates and open jobs

What do you dislike?

Sometimes bullhorn is slow to update notes on a candidate, so you can have two people reaching out to one candidate at the same time and not realize it until later. (This does not happen often, but I have experienced it)

What business problems are you solving with the product? What benefits have you realized?

I am filling open technical positions with various clients across the Chicagoland area. A benefit of bullhorn is you can keep all notes on open jobs, clients, and candidates in one place for easy future access

Bullhorn ATS review by User in Real Estate
User in Real Estate
Validated Reviewer
Review Source
content

"Customer Service"

What do you like best?

Stable system with a well thought out plan

What do you dislike?

Customer service, staff was unresponsive, you had to chase them to get anything done. Very slow system with repeated issues that were never resolved

Recommendations to others considering the product

Look else where

What business problems are you solving with the product? What benefits have you realized?

Customer Experience Alert: Like any customer, we gave our notice to Bullhorn and reduced our number of users to 1 to adhere to the terms of the contract and ride it out with our 60 days notice. We followed their rules, kept the customer service reps informed and got the OK to reduce down to 1 user. Soon enough I look at my billing statement and they had charged us for more than 1 user. I called their front line billing staff and they said it would be reversed. To my surprise, I receive a call today where the front line billing staff said that even though we have not used more than 1 user, we will still be charged for more than 1. This tells you how the senior management thinks, where their ethics are and how low they can stoop. A few dollars won't break the bank but when you treat a customer that is leaving with such low ethics. That shows your true colours. You can continue acquiring other companies but as you grow bigger, your problems get magnified. I'll be sure to mention this to everyone in the industry considering an ATS never to bother with Bullhorn especially with their limitations on the system and ridiculous policies. By the way, we were loyal customers for 2 years and only left due to the inability to resolve repeated issues with their system.

Bullhorn ATS review by Amanda F.
Amanda F.
Validated Reviewer
Verified Current User
Review Source
content

"Great for staffing and tracking applicants"

What do you like best?

Very user friendly. Very easy too navigate through. Is great for tracking applicants and for the entire recruiting process from start to finish. Another thing about Bullhorn that I find unique is how fast and easy it is to do a Help Desk ticket or chat, they know the system and are very eager to help and to resolve any issue that I have.

What do you dislike?

The only thing I can say about the dislike is more on the user and not with Bullhorn itself. I haven't learned everything about Bullhorn more so because of time and I feel there are still functions that would benefit me and help with my day.

What business problems are you solving with the product? What benefits have you realized?

The benefits are definitely the start to finish process on an applicant, Its set up for every area of recruiting and credentialing which is great for our type of staffing.

Bullhorn ATS review by Patrick M.
Patrick M.
Validated Reviewer
Review Source
content

"Bullhorn Review"

What do you like best?

This software package really helps our company attempt to automate of staffing process. It removes some of the headaches that we have seen while using similar competing products.

What do you dislike?

At times the user interface seems to be cluttered. Additionally, I have seen small glitches throughout every functionality of the software at times. This hinders the overall feel of the product as a whole.

Recommendations to others considering the product

Bullhorn has made it really easy to sort through the potential candidate pool, a lot more streamlined than other products available. The ease of implementation has allowed our company to come on board quickly with a low cost to get started.

What business problems are you solving with the product? What benefits have you realized?

This software has allowed us as a mid range company to standardize our staffing process while not impeding our 3rd party recruiting partners. We have been able to work in unison towards the same goal.

Bullhorn ATS review by Alexandra K.
Alexandra K.
Validated Reviewer
Verified Current User
Review Source
content

"Perfect for Staffing Agencies"

What do you like best?

I love that Bullhorn is customizable for large and small organizations. I've used at Enterprise orgs and smaller agencies and each time has been decent for searching candidates and managing documents or files for offers etc.

What do you dislike?

If you are using Bullhorn at a smaller company, beware that automating processes like end-dates and candidate status will cost extra money that you might not be willing to spend. If you can afford to automate some of those features, do it! It will save a lot of time and keep your back-office less hectic.

What business problems are you solving with the product? What benefits have you realized?

I've used Bullhorn for tracking and searching a large database of candidates, submitting internally and externally to clients and account managers, managed offer documentation and billing/invoicing through Bullhorns various features.

Bullhorn ATS review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source
content

"Recruiting Managers Need to Grab the BULL by the HORNs!"

What do you like best?

As far as applicant tracking software goes, Bullhorn has thrown everything into the application that a recruiting team may need to manage applicants, conduct interviews, store notes, manage roles and clients, and create a growing leverageable candidate pipeline to stay competitive and manage both internal needs and external client base.

What do you dislike?

There was some learning curve when adopting Bullhorn. Some of the features are less than intuitive to navigate to or are buried within the application. Using Bullhorn's many features for applicant tracking can be time consuming if done correctly. With that, Bullhorn isn't always 'fun' for recruiting teams to use, but it is invaluable and totally necessary to keep up with the competition in today's competitive landscape, where recruiting companies are plentiful in the current job market where the candidate's hold much of the power.

Recommendations to others considering the product

If you're in the field of recruiting you either need BH, or something very similar. It is loaded with the features that you need to be competitive in today's job market / business landscape.

What business problems are you solving with the product? What benefits have you realized?

Being able to manage many requisitions for growing client base

Being able to capture results of interviews

Being able to grow a candidate pipeline

Being able to manage candidates through clients interview process - thru all phases

All of this in an effort to stay competitive, improve and formalize our recruiting process, and close more deals and being able to take on more clients.

Bullhorn ATS review by Luke R.
Luke R.
Validated Reviewer
Verified Current User
Review Source
content

"Great for Stats and Team Collaboration"

What do you like best?

Customizable and highly searchable. Keep discovering new ways to filter out what I'm looking for.

What do you dislike?

Not the most user friendly. Somewhat of a learning curve to get to know the searching capabilities. Not a lot of automation offered.

Recommendations to others considering the product

Great for Agency Recruiting firms that want to track a lot of stats, keep historical records of a large number of candidates that can be searched through, and have a larger team of recruiters who need to work within the same candidate pool.

What business problems are you solving with the product? What benefits have you realized?

Works well with Agency recruiting firms where there are a high number of recruiters working in the same candidate pool. Lot of collaborative tools. Captures a lot of data for stat tracking.

Bullhorn ATS review by Isaac C.
Isaac C.
Validated Reviewer
Verified Current User
Review Source
content

"One of the best ATS systems in the business !"

What do you like best?

The accessibility and ease of navigation. Being able to do multiple things at once is awesome and very helpful on the recruiting end. It saves time, and saving time saves money

What do you dislike?

It can be interrupted a lot. Not sure because of the updates constantly happening or what. Also, the mobile application lags sometimes.

Recommendations to others considering the product

Continue the upgrades and continued teaching. Its awesome.

What business problems are you solving with the product? What benefits have you realized?

Tracking my candidates, running my reports and searching for new leads. Those benefits have helped me become more organized, make more placements and make more money ! Thank you BH !

Bullhorn ATS review by Administrator in Staffing and Recruiting
Administrator in Staffing and Recruiting
Validated Reviewer
Review Source
content

"the real Bullhorn and what others wont tell you"

What do you like best?

the email integration, apart from that everything else is not too dissimilar to any other data base I have previously experienced

What do you dislike?

- inability to do fast search based on first name, last name, or job title. The search criteria for fast search to work on are very limited and when it comes to candidates and contacts you need to know the first two initials of the first and surname in order to successfully search

- uploading files or setting up new contacts, candidates or companies takes a while when using the cloud service (even if you have dedicated internet with guaranteed 100/100 mbps)

- it crashes frequently

- poor capability to integrate to existing website portal

- but the worst is the very slow and poor/non responsive customer support.

We have decided for all these reasons to move to another provider after 2 years and poor support to move to a competitor and have encountered the following after advising bullhorn that we are not renewing:

1. no one from customer / client support contacted us to understand why we are moving (I would be appalled as the business owner to know that they don't care about loss of customers);

2. after waiting 30 days from initial request of standard SQL backup to provide to our new provider we received a corrupted file with the wrong password. Initially we were advised by the cancellation team that it would take 1-2 days to get this to us, later we were informed of 7-14 days, but in the end after multiple follow ups we received a non useable file, only to be advised it will take another 7-14 days for them to fix their mistake.

Recommendations to others considering the product

look at Vincere

What business problems are you solving with the product? What benefits have you realized?

We needed a database that could grow with our business and for emails to be captured. There are now better solutions available in the market and due to the poor customer support with Bullhorn I would not recommend them to anyone

Bullhorn ATS review by User in Staffing and Recruiting
User in Staffing and Recruiting
Validated Reviewer
Verified Current User
Review Source
content

"Great for Recruiting Firms! "

What do you like best?

I like the tearsheet feature and that you can add people to them or go back through old ones as well. I also like that it tracks the status of candidates and where they are at in the process. It makes it very easy to see how many people you have in play and at what stage they are in. I also like that you can pin jobs so if you are on a call with a candidate and have multiple jobs they could be a fit for you can pin them before the call and just switch between them instead of searching for them in the call.

What do you dislike?

I don't like that you can't search by first name. Sometimes that's all you have if you find a candidate on LinkedIn and you want to see if they are already in the system and call them first instead of an inMail

Recommendations to others considering the product

This is a great tool and it can be integrated with a lot of other great add ons for tracking, like Cloud Call and Textus. I would highly recommend it to anyone looking for a new CRM.

What business problems are you solving with the product? What benefits have you realized?

We are solving application tracking issues, offers, job orders and more!

Bullhorn ATS review by Derek R.
Derek R.
Validated Reviewer
Review Source
content

"Fantastic, Superior ATS - Bullhorn is always moving forward"

What do you like best?

Bullhorn is consistently making strides - I like using a product that does not settle. I really like the simplicity of creating a Task List and creating Tear Sheets. I use the Task List as a daily calendar of activities to be completed. I can easily refer to the Tear Sheets when recruiting for specific positions. I also like that it is web based and can be accessed from my phone when I am out of the office. The dashboards are especially useful as well.

What do you dislike?

Bullhorn is a great tool. My only dislike is the way that recipients see an email when it is sent as a mass email. I believe it comes from a Bullhorn address, rather than own email.

Recommendations to others considering the product

Check into it. You will not regret it.

What business problems are you solving with the product? What benefits have you realized?

Keeping activities for a variety of marketing and recruiting tasks. Staying organized is easy with Bullhorn. The benefit of greater organization is more efficiency. Also - managing the work flow of projects is especially beneficial. It solves the problem of team members knowing where where things are in the midst of a project. The dashboards also provide help to managing personal and team performance.

Bullhorn ATS review by Seth S.
Seth S.
Validated Reviewer
Verified Current User
Review Source
content

"Running with the Bullhorn"

What do you like best?

I love the search functionality of it. You don't have to remember exact spelling for candidate names. Only the first 3 letters of the first and last name. Or you could search by phone and email as well. The system itself is really nice and intuitive.

Tearsheets are a life saver. Find a candidate and you can categorize based on job, skill set, location, pretty much anything. It's a quick reference to find that candidates that can best help you get placements with your requisitions.

The interface is quick and slick and I've had little issues with up-time.

What do you dislike?

I wish there was a way to pick up where you left off from the previous day. When you close out of Bullhorn, all of your tabs reset to the default tabs. Making it difficult to pick up where you left off. If it's over a weekend, it can be a task to figure out how to get back on track from Friday's activities.

The browser that has the fastest up time is easily Mozilla. But they have yet to roll out the extensions that are compatible with Mozilla Firefox system (they do for Chrome, but when I use chrome Bullhorn Crashes a couple of times a day)

Recommendations to others considering the product

Add extensions for Mozilla Firefox like you have for Chrome.

What business problems are you solving with the product? What benefits have you realized?

Solving customer management! Every note tells a story of our candidates and who they are. Should we work with them? Are they a flight risk? Do we have a relationship with this candidate?

Information and metrics on every aspect of our full-cycle recruiting efforts. When a job opens up, you can quickly glance at the productivity of each requisition and how to fulfill our clients demands. Screening, calling, emailing, submitting, interviews, on boarding, and placements flow effortlessly on both the sales and recruiting end.

Bullhorn ATS review by Kristyn H.
Kristyn H.
Validated Reviewer
Verified Current User
Review Source
content

"Bullhorn helps get the job done! "

What do you like best?

It is very easy it is to navigate through Bullhorn. I love technology that helps keep me efficient, and Bullhorn does just that!

What do you dislike?

Bullhorn is the first ATS system that I've used. I have heard stories about others and I am fortunate that I haven't run into any issues.

Recommendations to others considering the product

It is such a great tool! if your looking to find a more effective system for your organization I would suggest requesting a demo. You would be surprised by some of the features it offers !

What business problems are you solving with the product? What benefits have you realized?

I speak to several candidates a day. Staying organized and ensuring appropriate follow ups are key to getting my job done. Bullhorn helps me streamline my processes and keep everything in order. I'm a huge fan of setting up reminders through the system as well.

Bullhorn ATS review by Internal Consultant in Management Consulting
Internal Consultant in Management Consulting
Validated Reviewer
Verified Current User
Review Source
content

"Serves Our Firm Requirements "

What do you like best?

I like the fact that the software is cloud based and accessible from any device. It is also fairly intuitive and looks like a modern piece of software.

What do you dislike?

There are a number of aspects of the platform that I wish offered more customization for our firm. I think the sales and project management teams treat each client like a generic engagement without taking time to understand the firms processes or desires with the system. Many of the examples during training and offerings of the system were directed toward contingent, contract staffing firms instead of retained.

Recommendations to others considering the product

Prepare to be unimpressed with customization options. Nothing in staffing or CRM software is that revolutionary. This is however, a nice looking and fairly intuitive software on the front end.

What business problems are you solving with the product? What benefits have you realized?

Candidate and client relationship management and recruiting for a retained search firm.

Bullhorn ATS review by Joon Y.
Joon Y.
Validated Reviewer
Verified Current User
Review Source
content

"Bullhorn for staffing agency"

What do you like best?

It keeps track of candidates, contacts, jobs, placements, etc. very well in the system so you know who has contacted whom throughout all the years at the company. It finds who the duplicate contacts are so you're never submitting or talking to someone without knowing if someone else in the company has already done so.

What do you dislike?

It doesn't link to your outlook or any other emails besides a bullhorn email, so it's confusing for our clients to receive emails from two different emails. When we submit candidates or set up meetings with our clients, it has to be done in the bullhorn email.

Recommendations to others considering the product

Not sure of other products, but if this is the only product for staffing, it's very necessary.

What business problems are you solving with the product? What benefits have you realized?

Keeping track of all records of who we've spoken with, what kinds of jobs we've had, how long it took for us to fill jobs, how many clients we have submitted to our contacts, which companies we are working with, and many more. It also solves the problem of duplicating contacts extremely well. It also helps each employee keep their pipeline extremely organize with the "tearsheet" tool.

Bullhorn ATS review by Jennifer S.
Jennifer S.
Validated Reviewer
Verified Current User
Review Source
content

"Excellent ATS!"

What do you like best?

We have been a Bullhorn customer for over 8 years. It is quick to get new recruiters up and running as the system is very user-friendly and easy to learn. I love that you can easily customize every screen in Bullhorn so that it fits your companies workflow! The improved list functionality in S release has greatly helped our company. We can filter on any data point in Bullhorn to create available candidate lists for our recruiters and target lists for our sales reps.

What do you dislike?

I have no dislikes. Bullhorn is constantly updating their software and making improvements. We had previously had issues with support but since Bullhorn implemented the way incoming support calls are handled we have had no issues, My call is generally picked up within seconds and I can get issues resolved right on the phone with support.

What business problems are you solving with the product? What benefits have you realized?

Notes can be entered very quickly into Bullhorn on a candidate or clients record. As a result we have been able to reduce our unemployment rate by several percentages saving our company thousands of dollars.

Bullhorn ATS review by Cait K.
Cait K.
Validated Reviewer
Review Source
content

"Clean, fresh interface - both ATS & CRM"

What do you like best?

Web-based platform with open API for full customization. Very sleek and streamlined interface that is user friendly.

What do you dislike?

No native, automated EEO data capture & reporting (manual collection/logging available).

Recommendations to others considering the product

Lots of front-load work in the implementation phase - the data mapping & migration alone has been cumbersome, but will be worth it in the end. Bullhorn is 100% customizable and while there are still a few limitations, it is very robust in it's features.

What business problems are you solving with the product? What benefits have you realized?

We were on MaxHire previously and it was far outdated. Bullhorn offers a modern & user friendly ATS/CRM that will allow us to run more effectively and efficiently. We are able to replace many manual, tedious processes with the automation/native reporting. Canvas report builder add-on is recommended, but does that significant training to master.

Bullhorn ATS review by User in Staffing and Recruiting
User in Staffing and Recruiting
Validated Reviewer
Verified Current User
Review Source
content

"Not great, not terrible"

What do you like best?

It keeps everything in one place - the notes feature is the most helpful.

What do you dislike?

The site has gotten a lot better in recent history but it still has random quirks that really mess with daily processes, randomly. Things like the task or note abilities freezing, etc. It also takes a lot of work to get it to integrate with other products.

Recommendations to others considering the product

There is a tall learning curve but once you get the hang of it, its pretty stable. Invest time into it and in general you should be okay. Our IT team is amazing and has made the process easy - have a good IT manager!

What business problems are you solving with the product? What benefits have you realized?

We keep track of candidate's interview history and job activity. It's helpful because it keeps everything in one place.

Bullhorn ATS review by Allison S.
Allison S.
Validated Reviewer
Verified Current User
Review Source
content

"Excellent ATS & CRM"

What do you like best?

Our company partnered with Bullhorn about 6 years ago. I like that Bullhorn is continuously improving the product with enhancements and with the help of their partners.

What do you dislike?

I wish there were more standard reports and that Canvas training was more extensive. I also wish that there was stronger support and development for Bullhorn Back Office that we cannot use.

What business problems are you solving with the product? What benefits have you realized?

Our workflow has been streamlined making it faster to get resumes to our Clients.

Bullhorn ATS review by User
User
Validated Reviewer
Review Source
content

"Bullhorn makes a mark on staffing ATS"

What do you like best?

I love the ease of use with Bullhorn, i am able to view all new applicants in one location. I can also email multiple associates (up to 500) at one time. The interface is really user friendly. We can track applicant progress through the whole application and on-boarding process.

What do you dislike?

It takes a little while to get comfortable with after using another ATS for so long. But now that i am comfortable with it, i would not go back to my old ATS.

Recommendations to others considering the product

I appreciate the support team for Bullhorn. They had a team of support reps fly out to each of our offices and personally train each of us on the Bullhorn interface. Very professional and friendly staff. This helped so much with making our team comfortable and familiar with BH!

What business problems are you solving with the product? What benefits have you realized?

Ability to contact multiple candidates in one step. Modern/sleek interface and ease of use. Our company is noticing the benefit of amount of candidates that are being reached along with reporting for management. Management is able to view individuals usage and track data via reporting page.

Bullhorn ATS review by Patrick C.
Patrick C.
Validated Reviewer
Verified Current User
Review Source
content

"Support, Administration and User Interface are Awful"

What do you like best?

As a candidate management system ONLY it is OK. Not brilliant, just OK.

To be fair, their development team were quite good when it came to integration with our web site. The developers had a lot of trouble with the API's on the hosted version, very ridged and difficult to work with as a product.

What do you dislike?

The customer support is absolutely dreadful, they are completely under resourced. I rang for billing support and it took 5 attempts to get through to anyone that could help. When I finally got a call back they were not that helpful.

BE VERY AWARE, Bullhorn does not operate a true SaaS model. YOU WILL BE TIED INTO A CONTRACT for a minimum number of users. The competition will offer a true SaaS model where you pay for number of users. Check that option out first. We frequently fluctuate depending on contracts we are running. If you fluctuate - really consider if Bullhorn is right for you.

Their system often crashes and is offline for long periods. We are always trying to find workarounds to bugs. We are all from software backgrounds and it is very badly coded and very badly executed. We have a 3 year contract which thankfully comes to an end over the next year. We will definitely be moving.

Reports say that moving data from Bullhorn is an absolute nightmare. Do it as soon as you can to avoid having to use the software, or renewing the contract.

Recommendations to others considering the product

Really think about this product. You will be tied in, it is complicated and difficult to use. Their SaaS service is not really a true SaaS model. You will need a competent administrator, an overhead that you will need to consider. I have reviewed the market for an alternative. Lots of very good, cheaper and easier to use and train products now available.

What business problems are you solving with the product? What benefits have you realized?

None really. We use a separate CRM for client acquisition as Bullhorn CRM is just difficult to use. We use other social media tools at Bullhorn does not have any.

The searching tools bring up wildly different results depending on who searches. Even if you type in the exact name for a candidate, often it does not find them.

We have written a "workaround" booklet for internal use that shows the users how to get around the very poor user interface. In some weeks we lose half a day on the phone to support and often just give up.

Honestly, I cannot be more adamant - Avoid or really think about if this is right. If you are a start up, there are far better options.

Bullhorn ATS review by Sara W.
Sara W.
Validated Reviewer
Verified Current User
Review Source
content

"Great CRM for staffing"

What do you like best?

I like that it has the ability to keep your contacts and leads information securely and has an unlimited amount of database capability.

What do you dislike?

It can be difficult to track sourcing correctly since a lot of time it has to be manually entered. Integrations with other programs takes a little while.

Recommendations to others considering the product

I think it's a great program for any staffing company to utilize!

What business problems are you solving with the product? What benefits have you realized?

We are using this system to keep all of our leads, contracts, assignments, etc streamlined and the benefits of having it is everyone can log in at anytime throughout the company to pull information.

Bullhorn ATS review by 💻 Noel W.
💻 Noel W.
Validated Reviewer
Verified Current User
Review Source
content

"It is a serviceable ATS"

What do you like best?

It has most all of the features we need...candidate module, client contact module, client company module, job req module, etc. Has a number of helpful integrations...to background checks, references, tech screens, and job postings.

What do you dislike?

The systems does not "flow" the way we expect or would like. Seems kind of "clunky". Also, there is no mobile app (they do have a mobile version of their online portal...but we would have preferred an actual app).

What business problems are you solving with the product? What benefits have you realized?

Tracking all of our recruiting and sales activity.

Bullhorn ATS review by Sarah G.
Sarah G.
Validated Reviewer
Verified Current User
Review Source
content

"Highly Searchable Applicant Tracking Database"

What do you like best?

I love Bullhorn's notes and collaboration features - it's easy to use once you've mastered it, and it's best in its class for high volume agency recruiting.

What do you dislike?

Bullhorn has a steep learning curve, and it's easy to make mistakes while you're just getting started.

Recommendations to others considering the product

Spend some time digging in to the system and configuring it - it's highly customizable, so spend some time setting it up to your specifications.

What business problems are you solving with the product? What benefits have you realized?

We use it to keep in track of all of our candidates, clients, and jobs - it's our all in one solution.

Bullhorn ATS review by User in Insurance
User in Insurance
Validated Reviewer
Review Source
content

"not the best for crm and ats together for sales and recruiting"

What do you like best?

I like the way it looks that you can add cards to get snapshots of different features.

What do you dislike?

activities have to go under contacts rather than companies, can't add past activities when I can't document all everyday for the day, I'd like the flexibility to add activities that I did a few days prior that were not planned, not appointments. You can't easily print out a list of companies that you want to target, doesn't sync with gps navigation to help save time typing in each location you plan to meet when you are cold calling.

Recommendations to others considering the product

shop around make sure it will have all the features you need. searching candidates is not good in this system.

What business problems are you solving with the product? What benefits have you realized?

I have little to do with the ATS side but I have heard you cannot print out a list of people who are available for the day in case you need it to call them when internet goes down or systems go down.

Bullhorn ATS review by Tricia B.
Tricia B.
Validated Reviewer
Verified Current User
Review Source
content

"Great system with extensive opportunity for customization"

What do you like best?

Ability to customize for business needs is huge for any organization.

What do you dislike?

We recently signed up for a new tool (Canvas) and its difficult to get support. There are not enough people on the help desk that have the knowledge to help with the tool.

Recommendations to others considering the product

Make sure you have extensive admin training.

What business problems are you solving with the product? What benefits have you realized?

We have been able to streamline the posting process, limited the amount of internal papers we were previously using. The ability to have all your data in one place is huge.

Bullhorn ATS review by User in Staffing and Recruiting
User in Staffing and Recruiting
Validated Reviewer
Review Source
content

"High end recruiting software that gets the job done"

What do you like best?

I like that it tracks every interaction I make with both clients and candidates. It has a great candidate search tool and high end technology. The screens are easy to read and finding people is very simple.

For some items, I like customization to my needs - in some ways a positive and in others a negative.

Technical support is usually great (I had a few problems with people giving me different info on a problem) but they speak excellent English, have long hours and can generally solve the problem or they will figure it out and get back to you. Support also has the ability to get on to my screen and take a look or fix an issue, which I love!

They also offer online chat now, which you can use instead of calling.

What do you dislike?

Several new updates they have done that look great are now only available in the enterprise version, which is very irritating for me. I pay a lot of money for this software and would like the ability to use the productgs in a small shop.

It took a lot of time and effort to customize the product to fit my needs - it is always a work in progress.

The reporting and goal setting could be much better and the ability to track analytics.

Recommendations to others considering the product

I supposed the company is doing very well and caters to large enterprise users now more than when I started using it. Make sure you are aware of any add on pricing.

What business problems are you solving with the product? What benefits have you realized?

CRM to track every interaction, quick response for both clients and candidates

Bullhorn ATS review by John B.
John B.
Validated Reviewer
Verified Current User
Review Source
content

"New user's perspective"

What do you like best?

Nice user interface. Very simple and intuitive.

What do you dislike?

It has some bugs that I did not expect. A bit limited in it's functionality from what I thought but you can add 3rd party solutions.

Recommendations to others considering the product

Talk to other Bullhorn customers who do exactly what you do.

What business problems are you solving with the product? What benefits have you realized?

Simplicity. Previous system was VERY complicated.

Bullhorn ATS review by Anna C.
Anna C.
Validated Reviewer
Verified Current User
Review Source
content

"Bullhorn is GREAT! "

What do you like best?

Bullhorn is an extremely simple system to use. It is very very user friendly. I came from a different applicant tracking system that we not easy to use and coming over to BH was fantastic.

What do you dislike?

Sometimes it can be a little bit clunky and slow - but it's a HUGE database so I understand. For the most part I really do enjoy the system

What business problems are you solving with the product? What benefits have you realized?

I am able to keep track of my candidates in the recruiting world, better than any other system I've experienced. I can't imagine working in the recruiting world without it.

Bullhorn ATS review by User in Medical Devices
User in Medical Devices
Validated Reviewer
Verified Current User
Review Source
content

"Functional yet finicky, nice to customize"

What do you like best?

Ability to customize the location of different fields, update drop down options, choose which fields are required, and run customized searches.

What do you dislike?

Ongoing issues logging in - for some reason, it usually takes 2-3 tries. Limited mass commands when moving groups of people within bullhorn and emailing through bullhorn. The number is either capped at 500 or 2000 depending on what you're doing.

Recommendations to others considering the product

Make the effort to make the data you enter from the beginning is well-documented and categorized, so you can optimize your Bullhorn searching capabilities down the road.

What business problems are you solving with the product? What benefits have you realized?

We have been able to customize this database to be most efficient for our ever-changing company needs. The well-developed searching capabilities allow us to categorize and locate information quickly.

Bullhorn ATS review by Jeff A.
Jeff A.
Validated Reviewer
Verified Current User
Review Source
content

"Well integrated CRM"

What do you like best?

I think the best part of Bullhorn CRM is the clean and easy to use interface.

What do you dislike?

Would like to see global search for all things on Bullhorn.

Recommendations to others considering the product

Excellent support - always eager to help get you what you need. Great follow up after tech calls.

What business problems are you solving with the product? What benefits have you realized?

I use Bullhorn to track sales leads and contacts for staffing & recruiting company.

Kate from G2 Crowd

Learning about Bullhorn ATS?

I can help.
* We monitor all Bullhorn ATS reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.