What do you like best?
Work Flow, custom notes, speed, add-ons, UI, Integration with Office 365, click do dial with Vonage. It's a good UI but it's starting to show it's age. There parts that look and work really well, but then there parts that still feel like the legacy system. I love the parsing, I love the notes and email tracking, I like the depth and customization. For larger agencies it's a perfect fit.
What do you dislike?
1) Dashboard screen for candidate process. I need a table with each req that give a number of candidates in each stage of the recruiting process. I want to easily move candidates in each state by click and move. Some of the parts feel a little clunky and not all the parts seem like they've been updated in years. What I really don't like is the cost. It's very expensive and I thinking about moving off the system. It has a lot of features I use, like but I could be okay with a more basic system that cost a lot less. For a very advanced company which uses the system for hundreds of open jobs over many recruiters, this is a great system. I don't recommend for a independent recruiter.
Recommendations to others considering the product
It's expensive and much more useful for an agency enterprise setting. For small office, or independent, there are probably better options.
What business problems are you solving with the product? What benefits have you realized?
Tracking candidate progress, searching candidates, marketing jobs, contact manager, req manager, business development, email, scheduling, tracking emails, note and phone calls.