BuyerDeck

(28)
4.3 out of 5 stars

A portal that allows B2B sales Reps to deliver a remarkable buying experience to their buyers from qualification to closing the deal.

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Showing 28 BuyerDeck reviews
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BuyerDeck review by <span>Richard P.</span>
Richard P.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Impress prospects with your deliberate organization

What do you like best?

Personalize the experience for your prospect without spending too much time customizing each interaction

What do you dislike?

Timeline feature is a project management tease. Would be much better if it had actual project management methodology behind it, like predecessors for each task to flow date changes.

Recommendations to others considering the product

This is a good start for anyone who needs to work in teams to sell in a B2B realm. There are some great features already and it is a young product that, hopefully, can realize its potential. CRM and other cloud vendors are coming along fast and will eat their lunch if they don't dial in their price point quickly and ramp up the features for hungry users. The support has been very good with access and availability via chat from within the app.

What business problems are you solving with the product? What benefits have you realized?

We have extensive sales cycles in health IT enterprise sales and need to keep many stakeholders up to date, even if they are not the decision maker. The portal approach works best for this to keep everyone on the same page with the last draft of an agreement or a common place to drop sales presentations and brochures.

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BuyerDeck review by <span>Saundarya S.</span>
Saundarya S.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Very valuable tool for any sales organization

What do you like best?

Ability to get analytics on the usage of the content that has been uploaded to BuyerDeck. I get notifications in my email that helps me understand the engagement level of the customers that I am sharing content with. When a customer is heavily engaged it tells me that the the velocity of the sales cycle needs to be sped up and we should continue to engage with the customer heavily. Conversely, its great for qualification because if the customer is not engaged with the content then regardless of what they say on the phone call this is not an engaged customer.

What do you dislike?

Searching for content can be challenging sometimes. If there is a lot of content available the search doesn't always come up with the right set of content right away even though I am using keywords from the title of the content.

Recommendations to others considering the product

Ability to create templates for projects provides consistency of content that is bring provided to customers. But then you can further customize the project with specific content that makes sense for that customer. Also, integration with tools like Salesforce makes it really simple to create these projects directly within their workflow.

What business problems are you solving with the product? What benefits have you realized?

Qualification of opportunities is the biggest problem this solves. Helps us spend time and resources on the right opportunities.

What Sales Enablement solution do you use?

Thanks for letting us know!
BuyerDeck review by <span>Elizabeth V.</span>
Elizabeth V.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Awesome portal to easily chat and record activity with your contacts

What do you like best?

The ability to link internal employees & the prospects/ customers plus allows for the ease of the customers to add their colleagues into this portal to view content and will record and notify me the user of this activity.

What do you dislike?

I would like better integration into other technologies. This may exist but I have yet to dabble around with it in those regards.

What business problems are you solving with the product? What benefits have you realized?

Solving for a single portal that tracks content we send to prospects/ clients, tells us how long they have viewed the content, who has viewed the content, if they have signed the agreement, easy ability to add new content that is relevant to their particular business need with ease.

Adoption of this product is a little challenging but with a brief introduction to it the clients appear to enjoy it as much as we do.

BuyerDeck review by <span>Austin D.</span>
Austin D.
Validated Reviewer
Organic
Reviewed On

Best Sales enablement tool I have ever used.

What do you like best?

Its allows me to keep the entire internal team and customers I am engaging with up to date on projects and the timeline to closure and implementation. It makes taking the next step for the team or the customer clearly apparent, while giving everyone access to the data, tools, documents, and other resources we assigned to the project.

What do you dislike?

That more people haven't used the platform. That's really it. The product itself is outstanding and works very well. I also like the fact that people who are used to living out of their mailbox take to using it so quickly because of the user interface as well as the email alerts to their primary inbox.

Recommendations to others considering the product

Implementation and use of BuyerDeck needs to start from the top of any organization as a mandate so others will engage in the product and see its use and benefit.

What business problems are you solving with the product? What benefits have you realized?

I am reducing the timeline and complexity of projects. Its putting more time back in my teams day as well as the customers were engaging with. We are able to collaborate better with greater cohesion.

BuyerDeck review by <span>Cole O.</span>
Cole O.
Validated Reviewer
Organic
Reviewed On

A new way to communicate and share relevant content with prospects and customers

What do you like best?

Several things are great about Buyerdeck:

1--Central repository of content, ideally updated by your company's admin so that all of the content, webinar links, whitepapers, etc are the latest and greatest...no more fording through garbage on Box or your hard drive to find what should be shared

2--Passive type communication with Buyers--you can add/comment/change content on the fly and then see if the prospect is consuming it--prospects are busy enough and prefer to learn on their own time so this gives a good "pulse" of the progress of deals while being minimally invasive

3--Inviting team members to collaborate--one place where all people from execs, engineering, sales, and marketing can go to both view and contribute to the communications in a deal

4--Timeline function--this is a great tool when qualifying as well as keeping both sides of a transaction honest; the timeline assigns specific things to each party to keep a deal moving in the necessary pace and keep from stagnating. The prospects can change or comment on anything if they disagree, so it becomes much more collaborative

What do you dislike?

Not much really--I have been using this software since it was in pre-beta stage and it's incredible to see how much progress they have made. Gerald and his team are very open to suggestions and they are constantly asking customers how to improve the experience. One thing that could help is when pulling contacts from Salesforce into the Buyerdeck record if the user was able to select specific contacts--we have a lot of garbage in our CRM that pulls over sometimes but that is the only thing I would change.

Recommendations to others considering the product

Try it out--have not seen something like this before and it really gives a great view into prospect engagement.

What business problems are you solving with the product? What benefits have you realized?

Qualifying more effectively, sharing information in a central location [no more email attachments], being able to validate what content is relevant to customers

BuyerDeck review by User
User
Validated Reviewer
Organic
Reviewed On

Buyerdeck is an essential tool for complex sales

What do you like best?

Buyerdeck cuts down admin time, helps drive more efficient external and internal collaboration on new proposals, track opportunity progress and allows you to forecast more accurately. It's a more modern, dynamic and engaging way to send quotes rather than long boring emails. I find it a lot easier to respond to customer queries and to prioritize my time on specific projects when I use this rather than emails. I will never return to email proposals. Email proposals feel as tedious as writing physical letters in comparison to sending a Buyerdeck proposal.

What do you dislike?

My team don't always use BD as a first priority and it sometimes makes the buying process less engaging when half a quote is by email and the rest is via this portal. We have a lot of marketing content and it is hard to find if it isn't properly tagged.

What business problems are you solving with the product? What benefits have you realized?

Better time management

More transparency in internal communications

Increases consistency between proposals

Increases visibility of opportunities and accuracy of forecasting

Kate avatar
Kate from G2 Crowd

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